Operation Management Practices and Their Impact on Tesco

Title example: Operations management on XYZ
Company
MODULE: BM563 Operations and Service Management
PROJECT: CW1 - Individual Research Portfolio
LECTURER:
STUDENT:
Group:
BNU ID:

Executive summary
This particular report include an analyses of operation functions and management that
lead an organisation to achieve their set goals and objectives. The report is based on a UK
abased retailer Tesco. It discusses the operation management practices and functions that are
being implemented in the operations. It also determines the role of operation management
practices with supported functions that are being used by organisation to bring efficiency in
their quality, cost , speed , flexibility and more. Further it discusses the implication to using
technological advantage in the system in order to accomplishment competitive advantage.

Contents
Introduction..................................................................................................................4
1. Identify one operation management practice within a chosen organisation ...........5
2. Critically analyse how this operation management practice impacts the
organisation in regards to efficiency............................................................................5
3. Evaluate how technology could be embedded in this process or evaluate how this
has already been achieved. .......................................................................................6
4. What supporting functions are linked to this operation management practice and
evaluate how can they assist with ensuring organisational success?.........................6
Conclusion.................................................................................................................. 8
References..................................................................................................................9
Appendix .................................................................................................................. 10

Introduction
Operation management refers tro a process that convert raw material and resources
into finished products and deliver them to their ultimate customers. Operation management
require proper utilisation of resources and taking corrective measures if there are any
deviations in the performance and tasks to accomplish the goals .The process of operation
management involves designing of plans regarding production system, total quality
management, proper resource allocation, planning capacity, layout and many more (Santoso
and Wijaya, 2020). The report is based on Tesco, which is a British multinational
corporation in providing groceries and general merchandise goods . It has its headquarter in
Welwyn Garden City, England. It was the third largest retailer as per their gross revenue.
This report will discuss the different operation management practices taht are being used by
the given organisation and determine how it effect the organisation to improve their overall
efficiency and productivity. Further it also discusses the role of technology in the operations
and its positive imapct in organisation growth and success. It also analyze the different
functions and departments that are interelated with operation management practices that will
help an organisation to gain a competitive edge in the marketplace.
1. Identify one operation management practice within a
chosen organisation
About Tesco:
Tesco is a leading multinational retailer for groceries and general merchandise. The
organisation is the third largest retailer in the world in their gross revenue. It was founded in
1919 by Jack Cohen with a group of market stalls in Hackney, London. The organisation has
listed itself with London stock exchange. It core business is retailing, which provides 60% of
all sales and profits. It has two main food brands which are Finest and Everyday values which
helps the organisation to gain an edge in sales (Li, Hao and Fang, 2019) . The company
have its operations all around the globe. Tesco have diversified its range of products into
different areas like books, clothing, electronics, furniture, toys, petrol, software, financial
services and more. The main focus of organisation is to provide quality goods and services
at low cost.