Operational and Project Management: Analysis of Tesco's Operations

Operational and Project
Management

Executive summary
Operations management is the process that is associated with the way activities are
affecting the present function of retails sector organisation. In present scenario there is expansion
and transformation that has affected the functioning of various operations activities. It is
important to have proper operations management to meet the demands and needs of the clients to
have a viable operations system that is geared towards achievement of objective with proper
timing and process. In present scenario this asserts that basic purpose is to offer right value to
customers at right time.

Table of Contents
Introduction .....................................................................................................................................1
Task 1...............................................................................................................................................1
The transformational model and 4 Vs typology.....................................................................2
4 Vs typology.........................................................................................................................2
Operational performance objectives.......................................................................................3
Process Design and layout analysis .......................................................................................5
Task 2...............................................................................................................................................5
Operations challenges.............................................................................................................5
Suitable operations solutions..................................................................................................6
Conclusion ...................................................................................................................................6
References ......................................................................................................................................8

Introduction
The operations management is defined as the process which includes dealing and
managing day to day operation of the business and also handling strategic business issues
effectively. It is also allows the business organisation to manage and control all the operation of
the organisation so that target goals and objective of the company can be achieved effectively
(Brewer and Dittman, 2018). This helps the business organisation to improve their profitability
and productivity. Whereas, the project management is defined as the process of planning,
organising , motivating and handling all the resources in order to achieve desired goals and
objectives. For this report Tesco is taken as the base company. Tesco is a well established
international groceries and merchandise retailer. T It is considered to largest retailer around the
globe in term of gross revenues and ninth largest in terms of revenue. Tesco is founded in 1919
by Jack, headquartered in England UK. It is offering quality services to their customers as per
their needs and wants. This report highlights the detailed analysis of the operations management
and its importance. In order to understand the operations management the various topics of the
operations such as transformational model and 4 Vs typology, operations performance objectives
and process design and layout analysis is highlighted in this report along with the main theories
and frameworks. In addition to this the main operations challenges and suitable operations
solutions in order to overcome those challenges is also highlighted in this report.
Task 1
Tesco is one of the well established groceries and general merchandise company founded in
1919 by Jack Cohen, it is considered to be the biggest supermarket across UK. Tesco operates
globally offering quality product and services to their target customer’s leading to satisfy their
needs and wants (Abdul-Malak and Senan, 2020). It has large number of customer base around
the globe buying various types of product each day, having high volume of output, enabling their
operations to be highly repeatable and systematised with low cost per unit. Tesco operations
involves innovating various offers and branded products, online shopping, corporate social
responsibility , healthy and safety and so on effectively. In addition to this the operations helps
the business organisation to enhance their long term efficiency and effectiveness of the
organisation (von Danwitz, 2018). In order to effectively analyse and understand the operation
management, various topics of the operations in context to company are mentioned below:
1