Review and Critique of Operations Management and Project Life Cycle at Tesco

This report analyzes the implementation of operations management principles and project life cycle at Tesco, including an introduction to the organization, explanation of operation vs operations management, review and critique of operations management principles, analysis of extent to which operations management meets organization requirements, discussion of continuous improvement and lean principles, and a continuous improvement plan with recommendations for improvement.

ID
Unit Number and Title Unit 187 – Operations and Project Management
Title Review and Critique of Operations Management (Part 1)
Project Life Cycle (Part 2)
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Table of Content
Part 1: Business Report
1. An introduction to chosen organization p
2. An explanation of operation vs operations management p
3. A review and critique of the implementation of operations
management principles within the chosen organization p
4. An analysis of the extent to which the operations management of
the organisation in the case study meets the requirements of the
organization p
5. Discussion of continuous improvement as a philosophy and
describe the Lean principles p
6. A continuous improvement plan, including your justified
recommendations for improvement, based on your review and
critique of operations management principles within your
organization p
7. Conclusion p
References p
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1. An introduction to chosen organization
This report is based on the Tesco company. It was founded by Jack Cohen in the
year 1919. Its headquarter is in welwyn garden city, hertfordshire England UK. Tesco
deals with supermarket, hypermarket, superstore, convenience shop. Tesco is third
largest retailer in the world gross revenue. It is ninth largest in the world measured
by revenue. Tesco is market leader in the grocery in the UK. The first Tesco shop
was open in 1931 and its business still expanding. Tesco is working in 11 countries
and discussing on increase its operation in others countries as well we are going to
discuss about the various factor related to Tesco.
2. An explanation of operation vs operations management
Business operation is used to a wide range of activities this include everything that a
firm do in there day to day life so that they keep surviving in the market and make
profits. Operating function are responsible for the process of product delivering
services. But this functions needs support from various area of an
organization(ChengYin2019). Operation management the administration that aids in
organizations practices so that they can create a high level efficiency possible with in
the organization.
Operation Operation management
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This take control of ordering supplies
scheduling labour and the use of these
type of facilities which is made by what a
organisation sells.
The main function of operation in the
Tesco cop[many is in creating raw
material into fin ish goods and converting
the labour into a service
this is a functional area of a organization
that work for the management of
operation. These work on the daily basis
or the day top day working of there
company as all employee are present or
operations are the first to know that is
happening in the country.
Operation management have the power
to control in the means design and
implementation and the creation of
product and services that an industry
creates.
There are two main key terms that
represent what makes the operation
management are supply chain
management and logistics
these two things help the Tesco
organisation to understand the trends in
the supply chain globally so that they can
meet the client demand on that lint want
and what is his requirements. With the
helps of logistics Tesco can uses its
resources more careful and efficiently as
there can be short of resources any time
in world and the demand of customers
are already at skyrocketing (Nunes2018).
3. A review and critique of the implementation of
operations management principles within the chosen
organization
Operation management basically refers to create highest level of efficiency
that is concerned with converting materials into goods and services to maximize the
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profit. It mainly focus on maximization of efficiency within the organization. TESCO is
one the biggest retail company that have faced the intense competition and has
been expanded is its operation globally. The company mainly focuses on achieving
maximum profits that helps the to improve sales(CastroFrederico2021). The
company serves its operation online which made competition more intense. TESCO
keeps tracks of the needs of customer so that it can switch and provide the services
with respect to the customer's taste and preference. With respect to this, the
concerned firm needs to manage the operation which are discussed below:
 Reality: This principle basically gives the realistic solution to the problems by
applying certain tools and techniques. The respective firm faces the problem
of managing the big store so it needs to give more concentration on problems
so that they can have a realistic solution to deal with it(Glebova2019). While
analyzing its problem it should consider various factor so that they can filter
the problem and apply tools to make the strategy for the proper growth and
productive.
 Organization: Every work and function of the organization are interrelated.
So, TESCO should make the plan according to its consistency among the
departments so that it can generate more profit. It must have coordination
among its labor, supplier which helps them to protect the interest of the
customers and proper availability of products can be there among the
customer's.
 Accountability: Every individual working in the organization should be
accountable for the operation they have performed. They should work
according to the set rules so that it can be easy for the respective firm to be
more efficient in their work. While working according to set rules it will be easy
for the organization to check their standards and criteria which they are
following while providing services to the customers.
 Change : The respective organization should be able to change its
performances according to the customers needs and preference of the
customers. As TESCO adopts the customers preference and provide the
product according to it which helps them to meet the demand and need
according to the customers.
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 Success: This is one the principal which helps the company to formulate such
plans which help them to get success in the long term. Success comes when
the every requirement of the customers are fulfilled so that customer retained
within the company. When customers are satisfied with the product provided
by the firm, they move towards success(HaiXiaojianBin2019).
 Quality product: TESCO has been providing its customer with the quality
product which helps them to be more productive. The resources of the firm
should monitored very carefully so that finished goods can be produced
according to the customers needs and preference. By maintaining its quality
control it can maintain its customers belief so that it can grow more in terms of
size, profitability and competition.
 Know your competitors: The organization should know its competitor so that
they can make strategy against it. It is one the principal that will help in
managing the operation of the business as the firm need provide the products
which have different feature to that of its
competitors(CharrisRomeroSilva2021).
4. An analysis of the extent to which the operations
management of the organization in the case study
meets the requirements of the organization
A organization's objective is a goal or final result that every business owners wants
to achieve these are measured and effectively helps in understanding the action
required to accomplish a task or a goals. So of the objectives of Tesco are :-
 There main objective that they want to achieve is maximizing the sales so that
it aids them in increasing their profit. So if Tesco mainly concentrate on
maximizing its sales then that there second half will be to increasing there
profits.
 Tesco main aims is to decrease there prices a there main aim s is to create
shopping more cheaper so that the average households can use that to they
are planing to do this with cost cutting in there store and they have many
more objectives(Halim2019).
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 Tesco has the objective of providing wide rage of healthy products in there
stores that gives them an advantage of attracting many more customer that
where look for some healthy products this makes Tesco a well know healthy
product seller in the market.
Operational management is a very important aspect for a company has it helps in
planning each and very aspect of the company like including the capacity planing
productivity analysis and improvement and quality assurance owning to this type
holds a immune influence on how the company will perform on there financial bottom
line
operational management is very useful in the company as it helps in there day to day work
and all the work that Tesco do as there company and for there supply chain and logistic part
are covered in operation management(JaafarZainuddin2020)
5. Discussion of continuous improvement as a philosophy
and describe the Lean principles
lean management is a approach that supports there concept of continuous
improvement is a long term approach that systematical helps in achieve small
incremental changes in the process to improve there efficient and quality(LiMa2019).
This will help the company to identify there value in the market. This also help and
organization to understand the what is the customer needs and finding the solved
and for making the product the solution. This help[ the Tesco company to understand
there market value and what the customer wants from them and and finding that
solution and creating a product related to it.
Continuous work flow helps the company to maintain a good work balance between
there working teams for providing any interruption or bottleneck that occur with cross
functional team work. This is a technique that helps in triggering this helps in creating
an essay communication team so that they can address what is need to be done by.
Six sigma is a useful techniques used by a lot of organization that aid in focusing on
the overall profitability of the company. It implies principles business operation to
meet dynamic business environment(Z,LiuXin2020).
Continues improvement plan
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Continuous improvement plan is created fro the only reason to resolver any quality
issue from the production process.
 Kaizen : it also know as rapid improvement process is often considered
building block of all lean method of production.
 Quality circle : this is a self or common development in cohesive team work
and engage in continuous improvement activities that helps in increasing
there quality of work life.
Bench-marking : It is the performance analysis of some selected companies
 TQM: this system only focuses on achieving customer satisfaction by
removing the eight waste available in any process in a company
 SCM: the supply chain management the main focus of this is on the restless
elimination of non value ad time and consent reduction that leads the time for
each and every step from the manufacturing of the raw
material(,MingZheng2021).
6. A continuous improvement plan, including your justified
recommendations for improvement, based on your review
and critique of operations management principles within
your organization
Analyse the effectiveness of a continuous improvement plan
Flexible specialisation refers to the phenomenon of a closely linked network of
firms engaging in the production and distribution of non standard, specialised
products to cater for ever changing consumer demands. There are certain
advantages of flexible specialisation where the company takes to make itself more
competitive where the company has employees with multiple skills. It act as the
better value proposition and it also act as higher perception of authority. There are
certain disadvantages of flexible specialisation where it is about the risk of worker
alienation and also lead towards the disruption to production process.
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Continuous improvement plan is so much essential for the organisation to
bring alteration and work as per the customer demands. Improvements will bring
much more potential into the you never to business deal with market challenges. It is
non-functional for minimise wastage, utilise inventory and resources also be cost
effective. Tesco could be the competition by continuously focusing on their
operations and management
A continuous improvement plan, including your justified recommendations for
improvement
 The Tesco needs to regularly focus on bringing change by analysing
customer demands and dynamic business environment.
 The company needs To form strategies to involve employees in adopting
change in technology and workplace activities(MuñozVillamizarSolano 2021 ).
 Need to perform activities in according to Six Sigma principles which will
maintain the quality of products.
7. Conclusion
The above report include that operational management is a important
practice in delivering right amount of product. All the decision which are related to
products are belong to the operational department of organization. These practices
are the day to day essential of the organization to gain profit. This report also include
difference between operation and operational management. It also include a lean
principles and how they impact the working of the company. This file contain
improvement plan .
References
Cheng, L., Yin, Y., Yin, H. and Wen, N., 2019, January. Exploration of Efficient Project
Management based on the Co-operation of Architects and Chief Consultants.
In 2018 International Workshop on Education Reform and Social Sciences (ERSS
2018) (pp. 516-518). Atlantis Press.
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de Castro and et.al., 2021. Weight Assignment for Resource Sharing in the Context of a
Project and Operation Portfolio. Engineering Management Journal, pp.1-14.
Frederico, G.F., 2021. Project Management for Supply Chains 4.0: A conceptual framework
proposal based on PMBOK methodology. Operations Management
Research, 14(3), pp.434-450.
Glebova and et.al., 2019. Civil Project Management at Russian Defense Enterprises Taking
Into Account Consumer Attitude to Changes in the Product Design and
Operation. Academy of Strategic Management Journal, 18(6), pp.13-13.
Hai, C., Xiaojian, J., Ke, X. and Bin, Z., 2019, July. The Application of Offshore Operation
Risk Classification Management Method. In 2019 16th International Conference on
Service Systems and Service Management (ICSSSM) (pp. 1-5). IEEE.
Halim, A., 2019. Project Management of Oil & Gas Block Transfer: Case Study MH Block of
Planning & Implementation of Smooth Operation Transfer From TT to Pertamina.
Jaafar, Z. and Zainuddin, M.I., 2020, November. Successful Project Delivery Through
Effective and Well–Timed Operation and Maintenance Involvement During Project
Life–cycle. In Abu Dhabi International Petroleum Exhibition & Conference.
OnePetro.
Li, H. and Ma, Z., 2019, September. Research on Project Management and Operation of
Aerospace Technology Application Industry in the New Era. In 2019 3rd
International Seminar on Education, Management and Social Sciences (ISEMSS
2019) (pp. 205-209). Atlantis Press.
Liu, Y., Zheng, Y. and Xin, C., 2020, June. Multi-dimensional efficiency and benefit
evaluation system of operation effect of power grid project cluster and
corresponding application prospect. In 2020 International Conference on Wireless
Communications and Smart Grid (ICWCSG) (pp. 292-295). IEEE.
Ming, Z., Hu, Y. and Zheng, M., 2021. The Performance Evaluation of Expressway PPP
Project during Operation Period Based on RF. In ICCREM 2021 (pp. 917-924).
Muñoz-Villamizar, A., Solano-Charris, E.L. and Romero-Silva, R., 2021. Mapping operations
research in project management: a bibliometric analysis. International Journal of
Logistics Systems and Management, 39(1), pp.52-76.
Nunes and et.al., 2018, June. Applying project management techniques to a record-breaking
ultra-deepwater frontier drilling operation. In SPE Trinidad and Tobago Section
Energy Resources Conference. OnePetro.
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Wan, L. and Yu, X., 2021, August. Research on the Operation and Management Mechanism
of the PPP Mode of the Smart City Construction Projects in the Era of Big Data.
In International Conference on Management Science and Engineering
Management (pp. 399-412). Springer, Cham.
Table of Content
Part 2: Project Portfolio
Project Title : Operational and project management
An overview of the case study you have been given
The operational management are the operation that work on the daily or day
to day basis off the company and take care of the supply chain and the logistic
.Operation management basically refers to create highest level of efficiency that is
concerned with converting materials into goods and services to maximize the profit.
It mainly focus on maximization of efficiency within the organization. TESCO is one
the biggest retail company that have faced the intense competition and has been
expanded is its operation globally(Aït2022). The company mainly focuses on
achieving maximum profits that helps the to improve sales. The company serves its
operation online which made competition more intense. TESCO keeps tracks of the
needs of customer so that it can switch and provide the services with respect to the
customer's taste and preference.
An explanation of each stage of the PLC that applies to your
selected project, including supporting documentation for each
stage (e.g., business case, the project plan, cost-benefit analysis
and work breakdown structure):
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 Project initiation:
This is an initial stage of project life cycle. This is the stage where the
companies accepts fresh ideas perception and thoughts to desired objective. The
organization analyses their necessity and initiate a plan which will be beneficial for
the success of business. The employees will be gather in coordination, develop
plans and policies (Anthony,Antony2022). The Tesco have set their goal, scope,
resources for providing canteen facilities within on site premises. These initiation will
help the company to give right direction to the employees for achieving the
objectives.
 Project planning
In this stage the organization start moving to the. At this stage, the
organization will practically move into the planning to accomplish the goals. Planning
involves collection of resources, set budgets and analyses the risk associated with
the project. Tesco company is planning to develop different activity and and work so
that there employees healthy and there work environment to be good so that they
can work properly also they are trying to give employment to as many as people
possible(Beardwood2021).
 Project execution
once an organization create all there impact while achieve goals plans it is high time
for them to execute them according to there objectives. This can be done by
gathering all the necessary resource risk factor or eliminating factor which might
impact while achieve goals. The organization will defeating employees and execute
and start working in the piratical manner (Ivanov,LatfullinIvanova2021).
 Project closure
At the end of every project life cycle then the project will come to an end and
there result will be bear by the owner of the business and that result can be positive
as well as negative the project will be closed by settled share holders investors and
preparing all closing report.
Building a case
Executive summary Tesco deals in general merchandise . It is a multi
national retailer. Company work from both
offline stores and online. It operates store in
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various format size range of product.
Vision Tesco vision is to expand and deliver sustainable
goods to there customer and increase there
variety as well as services.
Mission The main mission of Tesco is to provide Britain
shoppers little better experience everyday makes
the shopping experience of the customer more
enjoyable and they try to shop as much as
possible(MorelCamargo2021).
Objectives The main objective of is to serve there customer
a little better everyday that means providing
customer best possible experience every day and
taking care that they do not damage planet or
atmosphere while doing this.
Strategies Tesco strategy are to create there marts as one
stop place. As provide there customer the best
possible price on there goods. So that they can
provide a lot of variety to there customer.
Innovation Tesco is innovated jack stores that are beneficial
for the company and where a really good
innovation in the market.
Opportunity Tesco has expand to many different countries
but still there are new emerging markets like
turkey Indonesian and many other that can be a
big opportunity for Tesco.
Improvement Tesco can improve there online shopping
experience by providing add value offers such as
simple return policy and one stop purchasing.
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Analysis of the project methodologies and tools used
The project life cycle is very effective in order to analyses the project method
which aims in carry out all the activities it is best to use tools and techniques which
runs the work in the best and systematic manner. The project life cycle has immense
importance for the ongoing project. These are effective to take crucial decisions for
gathering useful resources, aid employees and set up a plan which will meet with
the demand of industry. The Tesco companynecessary to use project management
essentials like technology, software, smart gadgets in order to put control over the
performance of employees(Pennetti2020).
Review and critically evaluate the effectiveness of the PLC in
application to your project using the appropriate theories models
and concepts
Project life cycle is an important documentation which consist planning,
initiation, execution and closure of the project. These stages play vital role in setting
the ideas, thoughts and objectives for the project of organization which will lead to
help in giving right direct to the employees. It has critically evaluate that PLC is
effective to initiate the plans by analyzing its scope, risks and mistakes within the
process . The Tesco company require to gain success in setting their canteen
facilities and reduce the absenteeism of employees. For that instance, they are
required to manage employees contribution, innovative technology and use of
effective techniques and tools. This will be done through using Waterfall techniques
which helps in dealing with the current situations. Also, the methods of six sigma is
also helpful bringing innovation, changes into the project life cycle. This provide
assistance by analyzing, designing and evaluating the needs for wastage reduction
and the company will be able to accomplish its targets(Smarzhevskiy2019).
Conclusion
This is beneficial for the company Tesco because they have there board of director,
as they all have expertise in different area and that is beneficial for the company
advantages
 PLC helps in raising capital public issue and share.
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 these also p[provide other financial opportunities.
 these also provide growth and financial opportunity.
Disadvantages
 There can be loss of business privacy as everyone would be able to watch there
financial status.
 Accounting and reporting is very complex that is required in PLC.
 It is very expensive to set up. There
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Ivanov, V.V., Latfullin, G.R. and Ivanova, A.V., 2021, November. Convergence Risks
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