The 4 Vs of Operation Management

Running head: THE 4 VS OF OPERATION MANAGEMENT 1
The 4 Vs of Operation Management 1
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THE 4 VS OF OPERATION MANAGEMENT 2
The 4 Vs of Operation Management
Restaurant Business
1. The Volume Dimension: A good example of a fast food restaurant is McDonald’s. A
restaurant like this deals in high volume of output at low costs. Due to the high volume
outputs, restaurants have a high degree of repeatability (Slack & Jones, 2018).
2. The Variety Dimension: McDonald’s and other world-class restaurants ensure diversity
by producing a wide variety of food products. They must produce multiple foods in order
to appeal to different tastes and preferences of customers (Slack & Jones, 2018).
3. The Variation Dimension: Resources in a restaurant are directed to a level which is
simply capable of satisfying the demand. Activities in this type of business are planned in
advance and resources are adjusted over time to meet the varying demand levels (Slack
& Jones, 2018).
4. The Visibility Dimension: Most of the operations in a restaurant business are highly
visible. Many activities carried out in these businesses are exposed to the customers
perhaps to win their trust for the operations that take place in the restaurant (Slack &
Jones, 2018).
Shoes Expansion/Repairing Business
1. The Volume Dimension: Good examples of a shoe expansion companies are Shoe Mo
The Lady Cobbler & Co. Ltd. All shoes expansion services are provided in a similar
manner using same specialized machine which enables high volume. Thus, businesses
providing these services find it easy to sell huge volumes of their services ( Shoe Mo,
2019).