Analysis of Google CEO's Views on Technology and AI at the World Economic Forum

Critical
Management

Introduction
• The following presentation is an analysis on a recent
meeting at the 48th World Economic Forum, with the
Google CEO, Sundar Pichai
• The Forum was conducted in Davos, Switzerland.
• Several important aspects were discussed in the interview
mostly related to technology and technological
advancements, the advantages they offer and how can we
minimize the negative impacts.

Issues Discussed
• The main issue being discussed was technology and its impact
on the society and the role of Google in it.
• The specific aspects that were addressed in the interview
included:
• Google’s shift in interest towards Artificial Intelligence
• Risks of Big Data to security and role of AI in it
• Risks to security and totalitarian surveillance due to technology
• Digital democracy and Digital Governance
• Workplace diversity and workplace culture at Google

Background of the Issue
Benefits
• Benefits of
Technology
• Improves engagement
• Improves retention of
knowledge
• Encourages Individual
or Self Learning
• Improves collaboration
• Helps to learn useful
skills
• Better access to
information
• Helpful for
teachers
• Saves time
• Improves mobility
• Improves cost
efficiency
• Supports
innovation
• Artificial
Intelligence
• Benefits of AI
• Reducing human errors
• Easy automation of
manual work
• Does not need breaks
Can be used regularly
• Optimized performance
• Fast speed
• Improved efficiency
• Reducing costs of
training
• Reducing
operational costs
• Can learn on its
own
• Can mimic human
cognition
• Can help to
improve customer
service