The Australian Computer Society Code of Professional Conduct
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Running head: REPORT ON THE ETHICAL DILEMMA FOR ICT PROFESSIONALS REPORT ON ETHICAL DILEMMA FOR ICT PROFESSIONALS Name of the Student Name of the University Author Note:
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1 ICT Ethics Introduction: The primary aim of this report is to discuss about the ethical dilemma which has been accounted from the activities of ken. While discussing the mentioned aspect it will identify the major ethical dilemma related to the ICT professionals in the provided case scenario and it will analyse each of the actions with respect to the Australian Computer Society Code of Professional Conduct. Identification of the ethical dilemma: The mentioned case study is based on ICT professional scenario in which it has been noticed that Ken who is an employ of an organization where he has been instructed by the CEO of the company to release an untested system to the public. Followed by this scenario three possible actions are provided. Considering this aspect it has been observed that in this case scenario there are several ethical dilemma is present among those one of the most significant ethical concern in the instruction by the CEO of the company as he has ordered Ken to release an untested system to the public. According to the ACS codes of conducts honesty and professionalism is one of the most impactful code which holds significant impact on the ICT professionals. Hence, it can be stated that the CEO of the company has prominently violated the codes of professionalism as it is mentioned that the in the rule that any of the stakeholder related with an organization must show respect towards other co- stakeholder’sopinionaswellasanICTprofessionalmustfollowtheorganization’s objective.However, in thiscase scenario it hasbeen observed thatthe CEO of the organization does not follows any of the above discussed law as he has strictly ordered Ken to release the product without even concerning with Ken about the system. Along with that while considering the aspect to release any untested system in love situation it also includes several other limitation related to the customer satisfaction which holds a significant impact on the organizational objective. Thus, it can be stated that, this was an unethical move by the
2 ICT Ethics CEO according to the ACS codes of conduct. Followed by the action of CEO there is a significant ethical dilemma present in the action of Ken as well. As it has been observed that Ken has been instructed by his boss which he must follow. However, Ken knows that releasing an untested system to go for live will be harmful as well. Hence, three different situation has been provided in which there are three options were open for Ken which includes the action to follow the orders by his boss, another one is to fight back to his CEO about the major concerns to release the untested system and the third option is to resign as he was not able to follow his boss rule since I was unethical and he was not ready to disobey his boss as well. Followed by this aspect a detail analysis on these three actions by Ken with respect to the ACS codes of conducts is provided below: Analysis of the action(s): In this part it will analyse each of the provided situation with respect to the ACS codes of conducts. Situation 1: In the first situation in the case scenario it has been mentioned that Ken has followed by the instruction that has given by the CEO and in has been also shown that after releasing the system he has faced several problem from the public as. However, he had no option to refusetheorderwhichwasmadebyhisboss.Inthiscasescenarioseveralethical consideration has been accounted. Followed by that one of the major ethical dilemma in the action of Ken was to decide whether to listen to his boss or not. As it is already discussed above that the CEO of the organization has ordered for an unethical aspect. According to the ACS codes of conduct professionalism is one of the most significant aspect for ICT professionals as it has instructed to follow the organizational work flow as well as to provide respect to the decisions which has been made by the higher authority thus, it can be stated
3 ICT Ethics that by obeying his boss’s decision Ken has done an ethical job. However, while considering the aspect of public interest as well as the honesty it has been noticed that this action holds a significant impact on these two codes of ethics as due to the release of an untested system holds the possibility to significantly harm the public as well as the organizations good will which is also not an ethical concern. Along with that while releasing any incomplete system publically by saying that it is completed and will provide effective solution, it also harms the code of honesty according to the ACS codes of conducts. Hence, it can be stated that in this case scenario Ken’s action is ethical while considering the professionalism however, while discussing the codes of honesty and public interest it is unethical. Situation 2: The second situation in the mentioned case scenario is as instructed by the CEO of the organization to release an untested system on live, Ken has decided to fight back as he thinks that it is entirely unethical as well as ICT professionalism does not allows any company to harm the public interest. Followed by this aspect it has been noticed that the Ken has effectively fought for not releasing the unverified system publically due to which he has to disobey this boss’s decision. Thus, according to the ACS codes of conducts it has been noticed that the mentioned case scenario holds several significant ethical concerns which includes the codes of Public interest, Professionalism, Honesty as well as the competence. While discussing the aspect of public interest it has been observed that the action made by Ken not to release the unverified system to the public is an ethical movement according to the ACS codes of conducts as it is mentioned in the code of public interest that one of the major concern of any organization must be its customers satisfaction, hence by deciding not to release the system was an ethical movement with respect to the code of public interest. Along with that there is an another concern related to the professionalism as according to the ACS codes of conduct Ken must follow the decision of his higher authority. However, in this
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4 ICT Ethics situation ken has decided not the obeyed their instruction which is also an ethical dilemma. However, while considering the aspect the honesty it has been observed that Ken has done that right job as being dishonest is an unethical movement according to the ACS codes of conducts. Situation 3: In this case scenario it has been observed that Ken has resigned to his job as he does not wanted to support the activities by his CEO. As it is mentioned in the above scenario it has been observed that the decision of Ken in ethically correct as per the ACS codes of conducts. In this scenario Ken has refused to do such work which is unethical as per his professionalism. Along with that it has been also noticed that Ken was also not allowed himself to disobey his boss’s instruction. Hence, it can be stated that the decision of Ken is ethically correct. Followed by this according to the professionalism code in ACS codes of conduct it is mentioned that no matter what happed to the organization they cannot harm of take any risk with its customers or with the public. Hence, in this scenario Ken has decided to resign from the organization rather than defending his job by releasing an untested system publically. After analysing the above mentioned three case scenario it has been observed that the second decision of Ken was right however, there are several ethical consideration present according to the ACS codes of conducts. Protesting against unethical organizational activity holds a significant impact towards the public interest as it will reduce the risk present while releasing any untested system to the market for the company as well as for the public. Conclusion: After the completion of the above mentioned discussion it can be concluded that this paper has effectively elaborated the ethical codes of ACS codes of conducts. Followed by this
5 ICT Ethics it has elaborated the case scenario with respect to the codes of conducts and it has been identified that in this case scenario the one of the most unethical actions was the decision to release an untested system to the market. Followed by this it has been also identified that this was an order by the organization’s CEO, to his employ Ken. Considering this scenario it has effectively discussed and analysed the actions which were provided, with respect to the ACS codes of conducts. Hence, followed by the mentioned analysis it has been noticed that in the first, second as well as the third scenario holds several ethical consideration. However, the second option to fight back against the CEO’s decision was more ethical.
6 ICT Ethics Bibliography: Bielefeldt,A.R.(2018).Professionalsocialresponsibilityinengineering.Social Responsibility, 41. Habash, R. (2019).Professional Practice in Engineering and Computing: Preparing for Future Careers. CRC Press. Tansey, J. T. (2018). Using Frankenstein to Teach Ethics and Code of Conduct in an Undergraduate Science Course.The FASEB Journal,32(1_supplement), 535-37. Thornley, C. V., Murnane, S., McLoughlin, S., Carcary, M., Doherty, E., & Veling, L. (2018). The role of ethics in developing professionalism within the global ICT community.International Journal of Human Capital and Information Technology Professionals (IJHCITP),9(4), 56-71.