Business Environment Analysis: Sainsbury's SWOT & Organizational Structure
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This assignment requires students to perform a SWOT analysis on Sainsbury's Plc based on the provided online source and discuss their findings. Additionally, students need to analyze the organizational structure of Sainsbury's, using the diagram provided, and explain how it contributes to the company's business strategies.
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THE BUSINESS ENVIRONMENT
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK1.............................................................................................................................................2 P1)Different types of organisation.........................................................................................2 P2) Scope and sizes of different organisations.......................................................................8 Public sector-..........................................................................................................................8 TASK2...........................................................................................................................................11 P3) Relationship between different organisational functions with objectives and structure.11 TASK3...........................................................................................................................................14 P4) Impact of external macro environment of firm's activities............................................14 TASK4...........................................................................................................................................16 P5) SWOT analysis of Sainsbury.........................................................................................16 P6) Interrelation between strength and weakness with macro factors.................................18 REFERENCES..............................................................................................................................20
TASK1 P1)Different types of organisation. Notes:-Different types of organisations that are present in market to perform different activities. They all are having their own values, views and purpose. Some firms are focusing for earning maximum profit for its survival whereas there are many who are working as for welfare of public. Organisations and companies varies from each other as they have different structure, surrounding, cultures, values and belief. 2
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Notes:- Public sectorare those organisation where government has authority to govern all activities and functions of a business. The legal aspect of public sector is that central government of a nations is paying for goods where as local government of the country is responsible for paying upon services that are get provided by Council tax. For instance-McDonald is an American organisation which lies under this sector. This is a very recognised organisation in whole world as it is availing its products and services in most effective manner. Its hamburger is very much known to all and are preferred much by every one. Purpose ď‚·McDonald's purpose is to serve its customers in right and good manner. ď‚·Quality is most concern of them. ď‚·Satisfying customers with their hardship and efforts. 3
Notes:- Private sectororganisation is not under control of government. Products and services to customers are provided by individual person who is whole sole responsible for carrying out each and every aspect of this. These firm are more concern to earn profits and want to maximise their wealth for its sustainability. There are number of legal functions that are present and important for private sector firms, it basically depends upon category in which this sector is lying. Most important aspect that must be followed while establishing a firm in private sector MOA(Memorandum of association) and AOA(Article of association) is very essential to get registered in Company Act,2013. For example- Virgin group is a investment company which is leading in a global market. It is performing its activities in around 50 countries and is having 5000 employees. It is a private sector firm which does not have any governing authority from the department of nation's government. Purpose ď‚·Its main objective and purpose to establishment is to serve customers appropriately so that they can be able to get maximum profit out of them. ď‚·It also want expand its business at those area where it haven't yet tapped. 4
Notes:- Voluntary sectoris an organisation where an individual initiates to get into an activity for a particular purpose. There are number of voluntary organisation that are performing some or the other activity mostly for welfare of society. These are established so that to only serve customers rather that earning profits. Example-Diabetes UK is a voluntary based organisation. It was established in 1939, at present era 350 groups are there which are very actively performing operations and functions for society's welfare. Purpose ď‚·Its purpose of establishment is to concern more for customers and to develop them from facing crises. ď‚·Non profit organisation. 5
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Notes:- Sole proprietorship- A sole proprietorship is the least difficult and most normal structure began a business. It is a unincorporated business claimed and keep running by one individual with no qualification between the business and the proprietor. You are qualified for all benefits and are in charge of all your business' obligations, misfortunes and liabilities. Features:- ď‚·It is very easy to establish. ď‚·Its activities are performed in very confidential and safe manner. ď‚·Resources are very limited. Partnership- It is a plan in which at least two people share the benefits and liabilities of a business wander. Different courses of action are conceivable: all accomplices may share liabilities and benefits similarly, or a few accomplices may have constrained obligation. Features- ď‚·Unlimited liabilities are there with the partners of the firm. ď‚·There is very high risk in diffusion. ď‚·Availability of capital is very high at time of formation. 7
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Government company- This business is an association that has the majority of the accompanying attributes: 1)It is a different legitimate substance with the ability to contract in its own particular name and that can sue and be sued. 2) It has been designated the money related and operational specialist to bear on a business. ď‚·These are established with the government. ď‚·51% shares of capital are provided by nation's government. ď‚·Government are whole sole liable for managing and controlling operations and functions of this company. Cooperatives- It is an association of people joined intentionally to meet their basic financial, social, and social needs and goals through a mutually possessed and fairly controlled venture". ď‚·The membership in this sector is open as any one can get into its operations and function. ď‚·Interest on capital are very limited. ď‚·The surplus are availed to the required members so that benefits can be provided in the society. 9
P2) Scope and sizes of different organisations. Public sector- This offers help to social gathering and they play out their exercises to address the issues that confronted by individuals. They work to upgrade the solid and standard condition for the social welfare. This part association performs corporate social duty action with the goal that they can give help to individuals. Government assumes imperative part in the development and advancement of such firms since this sort of business element offers help to the development of country. The market range of open segment association is expansive as correlation with private part. Size of McDonald's:There are more than 4 Lack representatives are working in around 120 nations and around 150 outlets are opened by this business with the goal that they can give products and ventures to its clients. 10
Products/ services:Paneer Salsa, Chicken Maharaja Mac and many more eatables are are offered by company to clients which are satisfying the needs and wants to them in an appropriate and effective manner. Services that company is providing to clients is on 24 hour basis that is also pleasing customers very properly. Vision:To be very effective and best server in the field of work. Mission:Theyare committed to improvetheir operations and enhancing our customers' experience continuously. Stakeholder:Ministers and counsellors, Local government chamber, Political leaders Courts, business houses. Objective:They have primary goal to give quality item and administration to post and to give greatest fulfilment to them. They guarantee to give item when and where it is required by clients. 2) Private segment This segment play out their exercises to create increasingly benefit since they have key goal to amplify the productivity rather than social improvement. They need to make constructive picture among the clients with the goal that more individuals can be pulled in toward them. This sort of association is not under the control of government but rather it is required to take after the 11
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influenced laws and Acts. They have target to take care of the demand of market by its supply. They ceaselessly work to enhance their exercises with the goal that most extreme fulfilment can be given to individuals. Size of Virgin Group:This organization is managing in around 50 nations and have around 5000 representatives. Its number of clients are expanding step by step. Products/ services:Airlines, electronics media, financial and banking sector. Vision:To change the business for good. Mission:Its mission is to make credible thing in their operations so that they can be able to sustain in market for so long. Stakeholders:Developers, Owners or management, Carriers, Industry and promotion gatherings Objective:This organization has goal to grow their market range and to produce increasingly benefit. They have key target to give extravagance experience to its clients. 3) Volunteers association 12
It is unique in relation to private and open organizations since they have target to ensure and secure the social gathering. They give help to society so they can live with elevated requirement. There are some steady factors as Funder, trustees and Volunteers. Funder- They are the general population who give budgetary help to people and corporates. They assume critical part with the goal that business can run their operations in more powerful way. Trustees-They give direction and support to organizations so associations can play out their work in viable way. It gives help to individuals and business which are confronting issues. Volunteers-They play out their work to give help to society and don't charge cash from them. Such individual puts their best exertion in each region with the goal that they can give most extreme help to them Size of Diabetes UK:There are many administrations that are offered by such association. Many individuals and organizations are related with wilful association so they can offer help to social gathering. In Diabetes UK, there are around 40000 representatives are working. Products/ services:They are serving customers with charities andprovides medicines and required things for their problems. Vision:To serve people suffering from various health issues especially diabetes. Mission:Sustain in market with effective services to clients. Stakeholders:Volunteers, Children, Donors, Other NGO, Parents Objective:They have target to give better administrations and treatment to individuals who are confronting medical problems. This firm about new and updated innovation for the treatment with the goal that they can address the issues in better way. TASK2 P3) Relationship between different organisational functions with objectives and structure. Sainsbury is a retail company and it is very essential for it to serve customers in more effective and efficient manner so it has to segregate is functions in different departments. This will assist firm in performing activities and such manner that set standards and objectives can be attained properly and customers will also get satisfied because of quality services provided to them(Avramenko,2012).Allfunctionalsectionsofanorganisationareverymuch interconnected with each other as because, each and every activity is get influenced if any of the department changes its actions. There are several departments which are performing their 13
individual actions and they are very much connected with aims and structure of a company. Following are different departments which are actively working in Sainsbury- ď‚·Human resource- This is an important department in an organisation as because it helps in sourcing manpower in other sectors of the firm. This section helps in providing good and qualified employees as per the needs and profile. Entire preparation regarding recruitment and selection process are planned by them as they has this big responsibility upon them. Their core tasks is to do interview sessions, choosing them financing and paying (Commander and Svejnar, 2011). According to organisational structure this assist in operating activities in a smooth flow and ultimately firm's objectives and goals could be able to get achieved with its support. ď‚·Finance department- This is a department in firm which provide financial services to all other sections so that crises and problems can be properly managed. It look out all factors that are related to manufacturing and overheads, and make several strategies so that cost can be reduced in best possible manner if possible. If other departments are need of fund, then it is duty of this division to provide them as quick as possible. This will help in meeting firm's objectives as through this proper growth can be obtained. ď‚·Marketing- This department help an organisation in creating awareness about its goods and items that it is willing to offer and that it is already providing to customers. This will contribute in various activities such as advertising with several techniques on TV, online, newspaper, magazines etc., This aspect really plays a vital role in development and expansion of an organisation as because, it will promote firm' operations in more attractive manner so that customers couldtake interest in services (Dahan and et. al, 2010). These are interlinked with other as because if it will not do its part in effective manner then other divisions also face problems regarding their operations. Depending upon structure of firm it is also very necessary to do marketing with reference to that this will help other sectors to manage accordingly. Information has to be shared with other so that customers will know about company and its product, if it will not performed then awareness can not be created. ď‚·Research and development- This department tries to do several researches so that more effectiveness and quality can be inculcated in products and services that are offered by company to customers. This assist in developing new ideas in the process and product of 14
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firm. This play essential part as because through this company and its various department will be able to know what actually market is in need of and according to that changes and development can be performed (Fernando, 2011). ď‚·Manufacturing and production- Through this division different departments of Sainsbury will be able to know in what quantity production is performed and this will help in knowing the number of products that company can be able to present in the stores. This will help in attaining organisation objectives and set standards. As per the structure and objectives of the firm it is very essential for all the department to be set as because this will help in attaining in organisation goals and set standards as well. It is very important for the company to divide its work into several sections so that they can be able to attain all the work and operations of it in effective and appropriate manner. If company need to do marketing it is very essential for other department to work and support appropriately to attain the objective of marketing section. If any of the department is in need of fund then it is very essential for firm to concern with the financial sector. Organisational structure (Source: Organisational chart, 2015) 15
TASK3 P4) Impact of external macro environment of firm's activities. Sainsbury is the biggest food retailer placed in UK,its current business environemnt affects UK's grocery retailers industry. Macro environment consist of broad environmental factors that impact all supermarket which are available in a single chain (Gebauer, Paiola and Edvardsson, 2010). These factors impacted on Sainsbury as well as its competitors. PESTLE analysis is helpful in identifying macro environment factors that directly affects condition of business. This analysis is helpful to understand negative and positive impact of environment , these factors are described as below: Political factors: This factor is based on government rules and regulation, political factors having great impact on performance of Sainsbury. In UK market consumers as well as governments debts are high, this directly impacted on consumers attitude or beliefs and condition of business, for this business experiences high pressure. Sainsbury mainly focuses on developing their business condition at continuous basis (Halbert and Ingulli, 2011). Company operate their organisation in these complicated market situations. Positive impact : Some time political factors are not in favour of company, so on that situation Sainsbury has been able to sustain a continuous growth for the reason of its better relation with consumers and high offering of goods and services with high quality at low price. Negative impact :Government authorities are changed, so all political norms are also affected by this. So tax and tariff rates are changed. Economic factors: These are major factors that play an important role in firm. Economicfactorsaffectcost,demand,profitabilityandpriceofproducts.Ithasdirect relationship with capital of an organisation. High rising princesses and unemployment are two major elements of economic factors that impacted on Sainsbury. Evident economical factor is a major factor that affect the condition of big firms including Sainsbury. It as a huge effect on overall sales of company due to less purchasing power of customers. Positive impact : At the time of product defloration in economy prices of product decreases which are helpful for customers as they can buy goods at low price. Negative impact :Some time company introduce their products at high price but after a period of time people get bored with same products. At that time demand of product is decreased because of high price. 16
Social factors:In today's scenario there is high increase of social trends in food products, which cause benefit for Sainsbury, it is a great opportunity for company (Hamilton and Webster, 2015). Positive impact: The cited company mainly focuses on producing those products which are socially accepted in large scale in current market. Negative impact : There are lots of competitors available at market place , they affect the sales of Sainsbury directly. Some time customers are not satisfied with offering services and products of single retailer on that situation they can easily switch to other retailer or brand. Technological factors:It is very much important for an organisation to use correct techniques at correct place. Sainsbury is biggest retailer store and it produces large number of different goods, so it is not possible for it to be done things manually (Kang, Lee and Kim, 2010). Positive impact: It adopt various tools and techniques for better production, so that they can easily offers products and services to their potential customers. Negative impact: Some time new and innovative technique can harm employees and workers because of lack of knowledge and proper guidance. Legal factor :It has directly impacted on execution of of organisation. Sainsbury is bounded thorough many issues and conflicts related to legal factors. Legislation and policies influence performance of organisation as well as employees. Positive impact : As a big organisation Sainsbury sales all kind of products such as alcohol, so they need government permission to sale these goods fairly at market place. Negative impact : Some time legal actions are not effectively performed by Sainsbury so government can take legal action against company and punish them. Environmental factors:It is important for an organisation to act in a social manner for keeping environment safe and secure. This need to follow carbon foot print to maintain condition of firm at market place. They putting their best affords to reduction of carbon footprint . Positive impact :Reduction of carbon footprint having a good effect on over all environment (Klapper and Love, 2010). Negative impact: If firm is not using their resources appropriately, then it may cause loss in future. 17
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TASK4 P5) SWOT analysis of Sainsbury. The SWOT analysis is helpful in identifying internal and external factors, which is described in detail as under : Strengthď‚·Sainsbury is most biggest retailer in UK. It captures a wide area of market. It is popular for its variety of products. ď‚·Strength is power for every organisation, that has positive impact on business and its performance. ď‚·Their major strength is that they hire well educated people in their firm forbetter operation (Mahmood and Hanafi, 2013). ď‚·High educated people are helpful in achieving organisational targeted goal. ď‚·Companyrecruitwellskilledpeopleformakingbetter relationshipwithcustomersinordertoattainprofitand success. Weaknessesď‚·Sainsbury doesn't have any extension plan for future , it is the main weakness of company. ď‚·It has only placed in UK market. ď‚·If any problem arises with food products in UK then it will cause conflict for Sainsbury business. ď‚·Company try to adopt new techniques which are available in market place but some time it cause issue in operating new machines and tool because of lack of knowledge. ď‚·It is not taking any part in promotional activities, this would restrict the firm to expand globally (Oh, 2010). ď‚·It has limited power campaign to face and beat its competition through rendering better service against new dis countered 18
products. Opportunityď‚·Opportunitiesarebeneficialforemployeesaswellas organisation. ď‚·The major opportunity of Sainsbury is emerging economics such as India, china and Brazil etc. ď‚·These economics areas are helpful in providing wide market and large number of working population. ď‚·Sainsburyputallaffordsinminimisingcostofoverall production and expenditure, so that they can make huge profit through sales and revenues (Reinhardt and Stavins, 2010). ď‚·Another opportunity of firm is its provide online shopping facilities which give satisfaction to their customers in order to attain high profit. ď‚·Theyadoptsomeinnovativetoolsandtechniquessuchas checkout machinesso that it is easy for customers to taking advantage of 24 and 7 outlets services. ď‚·Expansioninproductlinewhichincreaseswiderangeof products. Threatsď‚·Company is affected by high recession rate which leads to careful money spending by consumers which affects sales of company. To overcome this problem cited firm has to introduce new goods or make changes in existing goods according to economics situation. ď‚·Competition rate is high in economy as there are large number of retailers who are dealing in same product line. ď‚·Availability of substitute increases larger options for customers as they can consume products for other companies (Siewiorek and et.al, 2012). ď‚·Customers service should be effective so as to retain loyal 19
customers for the firm. ď‚·Labour rates are increasing rapidly so Sainsbury has to follow minimum wage regulation which implies that cost of labour will be larger for Sainsbury. ď‚·Employees are paid higher then the minimum wage act which are enacted by government authorities. Impact of external and internal factors of SWOT analysis of company: The strength and weakness or firm represents the internal factors and opportunity and threats are represent external factors. It is necessary for company to consider culture, expertise knowledge, unique qualities and all resources in an effective manner for effective running of organisation. These all aspects are helpful in effective operation of each and every activity in respect of earning profit and shares. After considering these aspect firm get to know about their own strength and weakness. Sainsbury is focuses oh hire well educated people in their firm for developing their strength to maximising growth and success. Firm needs to give better career opportunities for their employees to maintain them for long time. The major threat of firm is entrance of new product with advance feature, increasing in number of competitors, unstable legal and political issues. Sainsbury focused on adopting new and advance technologies for making effective changes that are required for met with customers needs and wants. P6) Interrelation between strength and weakness with macro factors. As business environment is performing and understanding for an organisation (Sainsbury), it is very essential to understand impacts and influence of factors that has a direct association with operations and activities of a firm. Micro and macro environments are elements that come under this aspect. Internal analysis are SWOT- strength, weaknesses, opportunities and threats of an organisation.Whereas,externalanalysisarePESTLE-political,economical,social, technological, environmental and legal factors. Environmental factors do have interconnection with each other as because with them as because they both are aspect with are related to organisation's functions and activities. The only difference that is between these two are macro factors are those elements which can not be controlled whereas micro factors such as strengths and weaknesses can be controlled properly (Teece, 2010). 20
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For instance- If any political changes takes place in external environment then there are chances where Sainsbury will get benefit from this. Similarly if changes by government in policies and rules related to retailing then problems can get arise. Company's strength can be get affected by external factors. Many times it happens that organisation is has some weakness as mentioned expansion of firm is within UK only and difficulties are also faced in using new technologies. Changes in technological factors in market may be helpful for firm so that they can be able to meet up with changes. Both factors are this way interlinked with each other and are very much influencing them as well internal and external aspect plays very important role in smooth functioning of firm's operations if performed and evaluated in proper manner. Strength and weaknesses are having very direct influence from the macro factors. Any changes and fluctuation inexternal factor with has its positive and negative impact on strength and weaknesses (Ullah and Lai, 2011). There is a direct relationship between SWOTand PESTLE. As if any changes takes place in external factors its direct impact gets upon the strength and weaknesses of gthe firm. It is very essential to understand the impact of these factors so that they can be able to overcome the negative influence that takes place in an organisation. As Sainbury's stregnth is that it has covered many areas in various nation hence it is very necessary to understand all the negative impact that can hamper its strenth in market. CONCLUSION As per above study it can be concluded that business environment is the key to growth and success of organisation. This is important for Sainsbury to compete with global standards so that they can meet expectation of market. There are many companies in market which operate in public and private sector. Many issues are faced by such companies which are due to internal and external factors. External factors are related to political issues, governmental frequent changes, environmental etc. These problems are stated in above mentioned topic under PESTLE analysis of company. This is important for business to manage such factors effectively so that it can not creates problems in future operation of organisation. There are different functional department as Finance, HR, production and distribution department that provides assistance to company to eliminate such errors. The above stated strength and opportunity are effective tool that helps to achieve goals and objective of company. 21
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