The common strategies are the following

Running head: EXECUTIVE SUMMARY
EXECUTIVE SUMMARY
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EXECUTIVE SUMMARY
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Introduction:
In the clinical setting, the quality of providing care has gained increased attention for
preventing clinical errors and premature mortality rate. The increased interest in quality of care
has established in response to contemporary drastic alterations of health care systems,
complemented by new organizational infrastructures as well as reimbursement strategies that
may influence the quality of care. The recent statistics of the clinical setting of United Kingdom
suggested that 1.5% of medication errors are observed due to poor quality of health care1. On the
other hand, according to the recent statistics of NHS, 237 million medication errors are observed
due to compromised quality of care which resulted in premature mortality and potential health
issues 2. These statistics further intensified the need for measuring the quality of health and social
care.
Strategies for measuring quality in health and social care:
One of the most common strategies of measuring the quality of health and social care is
to measure indicators of quality care within the clinical setting. The quality indicator
measurement as well as monitoring serves many purposes such as consistent quality
improvement, improve patient satisfaction, reduce clinical errors and reduce health care
expenditure3. The common strategies are the following:
1 Www.manchester.ac.uk. More than 200 million medication errors occur in NHS per year, say researchers, 2020.
Retrieved 10 April 2020, from https://www.manchester.ac.uk/discover/news/more-than-200-million-medication-
errors-occur-in-nhs-per-year-say-researchers/
2 Jeyaratnam, Dakshika, and Timothy Planche. "Laboratory data as a quality indicator of health-care-associated
infections in England." British Journal of Hospital Medicine 79, no. 6 (2018): 333-340.
3 Allen, Thomas, Kieran Walshe, Nathan Proudlove, and Matt Sutton. "Do performance indicators predict regulator
ratings of healthcare providers? Cross-sectional study of acute hospitals in England." International Journal for
Quality in Health Care 1 (2019): 7.

EXECUTIVE SUMMARY
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 Medication errors: the assessment can be done by evaluating the causes of medication
errors per years and repeated cases per year. Interview of the nurses regarding
contributing factors can provide the details.
 Hospital-acquired infection: The assessment of the rate of Hospital-acquired the infection
through audit and survey (total number of bacteremia cases). Interview of the nurses
regarding hand hygiene
 Number of patients living a healthy life: audit regarding the number of patients living a
healthy life after rehabilitation
 Assessment of compliance of professionals with the standard practice: Survey of the
management and patients regarding satisfaction and knowledge regarding basic practice,
technological advancement4.
 Readmission of patients: audit of the number of readmission per year.
 Patient’s satisfaction regarding support of daily activities: an interview with the patients
regarding the assistance of social worker in completing daily activities.
Contribution of stakeholders, service users and external companies
The common stakeholders in the health and social care are physicians, nurses, social workers
managers, risk assessment officers, pharmaceutics farms and patients.
 The role of health care professionals such as is to comply with standard practice so that
patients receive care without clinical errors and readmission.
4 Hall, Kelly, Robin Miller, and Ross Millar. "Public, private or neither? Analysing the publicness of health care
social enterprises." Public Management Review 18, no. 4 (2016): 539-557.