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The Contemporary Hospitality Industry

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Added on  2020-10-23

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The contemporary Hospitality industry INTRODUCTION 3 Project 14 Examine the current structure, scope and size of hospitality industry 4 Hotel Hilton structure and interrelationships among different departments: 5 Direct and indirect impacts of hospitality industry on UK economy and other countries also. 5 Analysis of how global growth , franchising and licensing development contributed to economics of hospitality industry6 Evaluate different range of operational role in Hilton Hotel 6 Review the skills requirements for the roles mentioned above for the Hilton hotel 7 Analysis of some contemporary factors driving skills

The Contemporary Hospitality Industry

   Added on 2020-10-23

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Table of ContentsINTRODUCTION...........................................................................................................................3Project 1...........................................................................................................................................4Examine the current structure, scope and size of hospitality industry........................................4Hotel Hilton structure and interrelationships among different departments:..............................5Direct and indirect impacts of hospitality industry on UK economy and other countries also..5Analysis of how global growth , franchising and licensing development contributed toeconomics of hospitality industry ..............................................................................................6Evaluate different range of operational role in Hilton Hotel ....................................................6Review the skills requirements for the roles mentioned above for the Hilton hotel ..................7Analysis of some contemporary factors driving skills shortage and high labour turnover in theUK Hospitality industry .............................................................................................................7Analysis the impact of skills gaps on hospitality business in the UK and recommend validsolution to address the skills gaps...............................................................................................7CONCLUSION................................................................................................................................8PROJECT 2......................................................................................................................................8PESTEL analysis of London:......................................................................................................8SWOT analysis of Hotel Hilton:...............................................................................................10Factors that impact on the supply and demand of product and services .................................11Analysis the implication of current and potential trends affecting the hospitality industry inUK.............................................................................................................................................11Different operational role within hospitality sector.................................................................12CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
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INTRODUCTIONHospitality industry is a large group of tasks and duties that gives services to customersto give them good memories and experiences. Its main focus on giving satisfaction to theirconsumers. This business sector is unique in oneself reason is it depend on mainly on incomeand leisure. In hospitality industry mainly three major area covers that is accommodation, foodand beverages and travel and tourism. The common goal of hospitality industry is satisfyingwants of consumers. This report study upon the various factors and issues that faced by hotelHilton while operating in London. Hotel Hilton is brand name in full services of hotels andresorts and comes under flagship of American hospitality company. This report covers variousaspects of hospitality industry such as different types of business that hospitality industry covers.It also focus on operational and functional departments in hospitality industry. Moreover it focuson contribution of hospitality industry on every type of market and operational roles ofhospitality industry (Lawand et.al. 2013).Project 1Examine the current structure, scope and size of hospitality industryThis report examines the roles and responsibilities of different factors in hospitalityindustry with it explains different types of businesses that operate within the hospitality industry.Hotel Hilton aimed to expand its market share by exploring new opportunities in new market.Definitions and explorations of different types businesses within hospitality industry.There are different service sectors that included in hospitality industry and make itcomplete. And these are as follows:Lodging- Accommodation:In lodging and accommodation sector consist of luxurious hotels and resorts and campgrounds. In accommodation sector which is large sector of hospitality industry consist of bed andbreakfast with other services provides lodging services. There are three main type of hotel andaccommodation sectors that is lodging, suites and resorts services that make complete hospitalityindustry (Legrand,Chen, Sloan, 2013.Food and beverages:
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In food and beverages industry consist from simple bistro to high profile restaurants andother categories that included in it. There are many other business establishments that included infood and beverages industry that are as follow:Quick service establishments in which consist serving quick snacks, drinks and food and mostlyare self services in that norms. Other type is catering services that provide their services onspecial occasions such as birthdays, anniversaries etc. and last one is full services restaurants inwhich whole services consist of drinks, meals and other food services consist (Lub,and et.al.2012).Travel and tourism:Travel and tourism is vast sector of hospitality industry in which consist of trains,cruise,marines trips and other services too. It is backbone of hospitality industry that needs innovation,strategy and services at each and every step. There are many purpose in which consumers availtravel and tourism industry for entertainment, businesses, education and holidays and otherthings also.Entertainment industry:In entertainment industry consist of Marines, sports and games, cruise and night clubsthat give experiences to their consumers and that includes in hospitality industry.Timeshare:In timeshare people take and book some place to spend some time at specific place tospend leisure time in which consist of convention centres and villas and resorts(Pechlaner andVolgger, 2012).Hotel Hilton structure and interrelationships among different departments:Hotel Hilton follows hierarchy of power and responsibilities and shares responsibilitiesaccording to the post and designation of employees. In an organisation, all the departments havecoordination among them to share their responsibilities because all departments of hospitalityindustry connects with each other very closely. In hospitality sector, there are various departmentwhich are interrelated with each other such as marketing and human resource department areinterconnected with each other through this they are attracting skilled and qualified employeeswho have required capability.
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