The Contemporary Hospitality Industry

The Contemporary
Hospitality Industry

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Different types of business within the hospitality industry and their offerings...........................3
Operational and functional departments in the Pestana Chelsea Bridge Hotel...........................4
Contribution of hospitality industry to local, national and international economies...................4
Interrelationship of operational and functional departments of Pestana Chelsea Bridge Hotel. .5
Role of franchising and licensing in global development of hospitality industry.......................6
Contribution of global growth, franchising and licensing in the development of economy.......6
Different types of operational roles within hospitality industry..................................................7
Skills required for the operational roles of hospitality industry..................................................7
Skill gaps within the hospitality industry....................................................................................8
Solution of skill gaps in hospitality industry...............................................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10

Introduction
Hospitality sector is one famous for its good strategies for growth. It is considered as
service providing industry. All kind of hotels are focuses on providing good services to
customers and gain their trust and to increase the reputation which further help them to grow
internationally (Arasli, Altinay and Arici, 2020). Every hotel aims to grow well at international
level. Pestana Chelsea Bridge Hotel is founded in 1972 by Jose Pestana and Manuel Pestana. It is
the hotel for travellers which provide best experiences from their sea themes inside their hotel.
The following report covers different types of business within the hospitality industry,
operational and functional departments, contribution of the hospitality industry to local, national
and international economies, interrelationships of the operational and functional units, impact of
franchising and licensing on global development of the hospitality industry, how impact of
global growth, franchising and licensing developments have contributed to the economic worth
of the hospitality industry, different operational roles within the hospitality industry, skills
required for roles within the hospitality industry, gaps within the hospitality industry and their
solution.
Main Body
Different types of business within the hospitality industry and their offerings
Lodging Accommodation- It is the hospitality business where hotels provide many
facilities like temporary say of customers for few days especially for travellers and many others.
It provides rooms for customers stay.
Food and Beverages- This is the business in hospitality sector where hotels and
restaurants provide food and beverages to their customers (de Souza Meira and Hancer, 2021).
Here, they offer fresh and tasty foods with various varieties to their customers. It is essential that
the food which is offered must be prepared in a hygienic way to gain good reputation in market.
Hence, this business is fastest growing business in hospitality sector.
Travel and Tourism- This business is also considered one of the fastest growing
business in hospitality industry where hotels offer luxurious facilities for the tourists who stay in
their hotels for travelling purpose. This sector provides many other facilities like providing cars
and drivers to tourist who guide them for popular destinations at particular location.