The Contemporary Travel and Tourism Industry

This document explores the key milestones in the development of the travel & tourism industry and identifies the different elements of the industry. It also discusses the factors that affect tourism and the models of motivation that influence consumer decision making process. Additionally, it highlights recent and emerging patterns and trends in the international travel & tourism industry.

The Contemporary Travel and
Tourism Industry

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Key milestones in the development of the travel & tourism industry...................................1
P2. Identify the different elements of the travel & tourism industry...........................................4
TASK 2............................................................................................................................................5
P3. Determine the different factors that affect tourism...............................................................5
P4. Explain models of motivation and how they influence consumer decision making process 6
TASK 3............................................................................................................................................7
P5. Identify recent and emerging patterns and trends in the international travel & tourism
industry........................................................................................................................................7
TASK 4............................................................................................................................................8
P6. Examine the factors affecting the popularity of a range of global destinations....................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Travel and tourism is a communal, intellectual and financial trend which involves the
association of individual or objects like aeroplanes, boats, trains and other transportations
comparatively secluded geographical locations. It is when individual travel away from where
they live for causes and purposes of business, vacation or recreation. Travel and tourism is one of
the world’s largest sectors with international economic involvement (Camilleri, 2018). TUI
Group is multinational travel and Tourism Company which is operated its business globally. This
organisation was incorporated in 1923 and headquartered in Hannover and Berlin, Germany.
This document supported to travel & tourism sector and in this document are discussed key
milestones of the tour and tourism that assist in growth of this industry. Evaluation of
interrelationship among elements of tour and tourism or the components that influence fame of
variety of worldwide locations are described.
TASK 1
P1. Key milestones in the development of the travel & tourism industry
There are several landmarks for tour & tourism division such as transport technology and
others. Technology devise several changes in the transportation make it easier. In 16th century
individual utilize carts and vessels for tour but in current era, there are several resources and
sources of transportation such as train, aeroplanes, buses, cars and motors etc. that assist in create
transport simple and time saving (Camilleri, 2018). Transportation is the foremost and essential
milestone for travel & tourism sector as in previous days individuals utilise diverse sources. .
Period Why people travel/
purpose
Travel agent usual
distance of travel
Any destination
1600 Individuals travel for
business, survival,
religion and
investigate new
countries.
No They travelled to
domestic more. For
going to one nation to
another or
international travel,
they prefer sea and
road way and use ship
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and cart respectively.
1800 Individuals travel for
business, pleasure and
visit relatives, friends
and family.
No People do travel by
horse cart, bullock cart
and ship or boat.
1900 The main motive of
individuals for
travelling was
business, study and
entertainments.
Yes Individuals do travel
by roads, aeroplanes,
rail canals and steam
boats.
2000 Individuals do travel
for study, business,
vacations and other
motives.
Yes People travelling
through aeroplanes,
cars, ships, trains and
buses.
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2018 The individual travel
for education,
business, employment,
holidays and different
other motives.
Yes Tourist utilise
different sources for
travelling such as
aeroplanes, trains,
metros, cars and buses
etc.
Different industries that make up the tourism experience
There are several industries such as food & beverage, accommodation, transportation and
tourism services etc. (Griffin and Raj, 2018). If visitors go for travel and they get effective
lodging and transport services, the knowledge of them excellent and if they did not get better
facilities and face issues, the knowledge will be bad.
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Different sectors
Accommodation- It is connected to
lodging services like hotels, motels,
resorts and inns.
TRANSPORTATION – It is associated
to that assets and sources which are
Useful for transport such as trains and
buses and aeroplanes etc.

P2. Identify the different elements of the travel & tourism industry
Tourism is a active and competitive sector that needs that capability to accept continually
modifications in consumer needs and demand, there are two factors that play an essential role in
respective business sector (Altin and et. al., 2018). The description of them as under:
Direct elements- In tourism, direct elements are transportation, lodgings, action and
ancillary services. If target audiences want to travel, the primarily they concentrate on these
aspects such as good accommodation and transport facilities. For instant, if visitors travel
Constant, a city of Romania and lodging and transportation facilities are excellent of this
metropolis and able to satisfy tourist, then the knowledge of them are fine and if they do not
facilities then knowledge will be bad.
Indirect elements- In travel sector, indirect factors are associated to airports communications,
water supply, roads, sewerage and waste recycling and building sector. Before going on travel,
visitors think about these aspects that at which location, they are going, electricity,
communication and water supply are accessible there or not and the creation of roads and
transport facilities are effective.
Interrelation of these factors
These both components are associated to each other as if travellers are go for travelling
they thing about better travelling facilities such as if they want to go by airway they gather data
about airport and for staying they find out a good hotels and inns which offer them effective
facilities considered electricity and water supply, food and other services. So they think that at
which destination they go there are any airport accessible or not (Moutinho and Vargas-Sanchez,
2018). Along with this, in which hotel they stay, the desire that there are attach let-bath, WiFi,
TV, water supply, electricity, telecommunication facilities and other services associated to food
services. If they did not get these kinds of respective services, then it is the weakness of tourism
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Entertainment
It is associated to the facilities
that are connected to
entertainment like theatre and
live music etc.
entertainment like casino,
theatre and live music etc.
Informational
It is connected to the information of
travel and tourism facilities and
many more.

sector and it generates unfavourable influence on visitors and travellers or their experience.
When they will provide their response regarding their travel experience, then they will mention
this weakness and it will affect tourism industry.
Inbound Outbound Domestic
It consisting non residents
travelling in other nation, In
this kind tourism, travel
organisations offer local help
for tours so that they can
provide their assistance to
travellers in their journey.
It connected to residents who
travel one nation to another. In
tourism, these kinds of tours
take visitors total word and
offer their assistant for the help
of travellers (Ivanova,
Klimova and Rozanova,
2018).
This type of tourism
considering residents of one
nation and they travelling only
within the nation, They spent
their holidays in the same
country in which they live.
TASK 2
P3. Determine the different factors that affect tourism
To offer one of the best experiences to customer there are amount of components that
instantly manipulate the tourism performance, so it is highly essential for tour facility offer to
learn particular components that are as below:
Internet and social media- In current era, aggressive world target audiences needs to
direct contact to reconsiders and views about tour spots and lodgings around entire globe like
airlines, car charge organizations in order to select one of best, More and more, individuals tends
regarding internet to investigate prospective types of journeys to search out negotiates. So it is
very essential for facility suppliers to offer data on social media to achieve at amount of target
audiences in favourable way. For example, TUI group is a tourism sector company, they run in
both online and offline form to develop company growth options.
Personal budgets- Budget of target audience is very important for a facility supplier
according to the budget they designed to offer facilities to their final customers (Litvin,
Goldsmith and Pan, 2018). Even with a bad financial system some individual still require to tour
because confidence travellers’ posses types of manners to identify deals online and cut price
before travel particular location. For example, TUI groups, they offer diverse types of tour
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packages according to their needs and financial plan in reference to fulfil them in favourable
way.
So for a company, it is highly important to contact these above mentioned aspects.
P4. Explain models of motivation and how they influence consumer decision making process
For a company encouragement needed at each extent in order to earn political results from
them, for example, in reference TUI Group, by using inspiration concept encourage their workers
and target audiences to earn high extent of profitability from them (Camilleri, Camilleri and
Acocella, 2018). Respective hypothesis of encouragement disputes that there are mainly two
components that a company can regulate to impact their target audiences and workers in
favourable way. The description of these components is as below:
Motivator- Respective components not work to motivate customers to gain their services
that are characteristic in character and very crucial for them to gain forces.
Hygiene factors- Respective components not perform to motivate customers to avail
facilities but if some elements not survived bring demotivation and displeasure in them.
In reference to TUI Group they are establish in their area because they offer both motivator
and cleanliness components to their customers in order to create faithfulness in them. In
particular firm that they are directing tour team with large merchandise assortment by offering
facilities less than one top such as excursion workers, 1600 tour agencies and leading online
portal and many more. The key characteristic of their facilities that they offer one of best
corporate culture which is their international accountability for economic, atmospheric and
communal positivity. They are custom by offering outstanding facilities under one top such as
hotels and resorts, cruises, location knowledge, different tour workers, airlines and others
services in reference to ease customer assessment building to stay rivalry in market.
Apart from this, in hygiene components if tour operatives not capable to offer some crucial
service effectively such as not effective lodging, sense, not good room service and not good
room facilities and types of elements that if offered in better form not enlarge experience of
target audiences but on other hand if not effectively obtainable in front of customers it offer
violent knowledge to them which instantly impact the determination devising of customers in
unfavourable way (Korstanje, 2018). So it is much essential to improve one of immense
knowledge to their end consumer in order to stay always rival in market.
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TASK 3
P5. Identify recent and emerging patterns and trends in the international travel & tourism
industry
There are several styles and models that exist in global tour and tourism industry. Every
time consumers come with new need and styles that tourism industry has to pursue for attaining
consumer fulfilment (Treiblmaier and Önder, 2019). Several factors which have origined key
modifications in tourism sector are new location, technologies and ways of transportation. It has
been viewed that by exceeding time there are several styles, technologies and patters in tourism
sector that greatly impacts the experiences & degree of fulfilment of target audiences.
Current patter & trends in travel & tourism sector
There are diverse pattern and trends that are occurred in tourism sector and the brief
explanation of them as under:
Online booking- It is a way with the assistance of which consumers will be capable to
book and reserve their packages with the assistance of online implements and systems. For this,
people can use mobile application and online website of respective firm and others. This manner
is in trend in present time in market and with the assistance of which people can preparation their
tour in an efficient way and in restricted time duration. Thus, most of people choose booking
online tickets.
Solo travel- Travelling is basically analyses as vacation time expend with people or
associates. But it is not correct in exiting time because the perception of target audiences has
modified in different ways. Individuals are preferring and choosing solo trips and travels a lot.
The visitors’ tendency for unaccompanied tour is increasing in high manner. The demands of
sole tourists are diverse and some individual are more into communal action and communal
associates. Individuals are highly pay attention regarding hotels stay and tours because a
comfortable system to expend good time. These kinds of tourism and travel styles are highly
maximised in current era as well as high attracted people who want to spend time with them
without any kind of eternal interfere.
Eco travel- The styles of tourism are greatly affected by customs and anxiety of number
of target audiences. For a new age group, it is reliable because this has maximised in market
(Olya and Al-ansi, 2018). The perfect which are running buying decisions, assist in framing
styles of tourism. Eco tour is a tourism style that replicates an improving and developing disquiet
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between travellers of now these days for sustainable and moral opportunities. The eco tour
includes of simle modifications much as accessibility of carbon credits at the time of reserving
air travel and leasing an electric vehicle. Other examples for tourism consider unpaid assistant
factors.
Emerging pattern and trends in travel & tourism sector
There are diverse increasing styles and pattern of tourism sector and the detailed description
of them as below:
Robot- In current time, artificial intelligence is making its own place in rivalry market in
each and every business industry. It is one of the advanced methods that can be accepted y large
number of business firm in competitive market place (Milano, Cheer and Novelli, 2019). In
modern era of travel & tourism industry, with the assistance of well knowledgeable and skilled
robots, organisation will be capable to develop the quality of their facilities that is being provided
by them to their target audience. As an outcome, it assists in recruiting fewer workers because
robots can execute their work in an efficient form and under fewer time frames.
TASK 4
P6. Examine the factors affecting the popularity of a range of global destinations
International locations indicates to a place and area in which high category of facilities are
offered to target audiences and have very low option of issues and defaults, It has been determine
that there are wide range of factors that might influence the entire reputation, brand image,
market position and profitability of organisation in rivalry business market place. It is most
crucial for the administration group to include all the components in an efficient way because
they highly influence the popularity of facilities provided by them. In context of Travel &
Tourism industry, it has been viewed that organisation provide facilities which greatly fulfilled
the demands and desires of consumers but there are some extrinsic elements that affects the
entire execution and profit margins of the organisation at rivalry marketplace. Some of these
components are going to be defined as below
Offers & discounts- It has been viewed that offers and money off are included as an
important factor for advertising plan of actions (Seyfi and Hall, 2018). With the assistance of
these plans of actions, large number of new consumers will be maintained for a long time frame.
In the current reference of tour and tourism industry, administration group of the organisation
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offer different money off, packages, proffers, vouchers and others. This as an outcome help in
getting attention great numeral of consumers regarding their firm. For example, in reference of
UK’s carnival term, it has been found out that travel & tourism sector frame plan of actions
where there provide attractive packages to get attention wide range of target audiences regarding
their firm. For this marketing administrators require to frame efficient plans and plan of action so
that they will be capable to grab attention of large number of target audiences.
Social factor- It indicates to the factor which include morals, approaches, values, customs,
behaviours and others. All these factors extremely impact the execution of organisation at the
rival market place. It has been viewed that there are wide range of components which require
considering by the administration group of the organisation and is explain as one of the biggest
hub (Sharma, 2018). Social factor which include all the elements like civilization, significant,
faith spaces which might influence the entire popularity of the location area. For example, Egypt
is one of the most famous places for its Pyramids which grab attention of wide range of persons
cross wise the world. It has been found out that all these communal essentials might develops the
entire fame of location cause of favourable feedback from traveller’s. It is needed by marketing
group to find out all the needs and include requirement and desires before providing services to
the people. It is required for marketing administrator to determine needs and demands of people
before offering them services so they can believe of more about the organisation and big size of
customer will be getting attention towards them.
Reviewing of friends & relatives- People tremendously believe their family unit people and
associates. Whenever they desire to expend their cash in garments or desire to go for a journey
they frequently obtain recommendations from their associates before making any type of
determinations. They will extremely base on them in reference to select best and attractive
spaces in addition with packages. Moreover, they also include online annotations, responses and
reconsiders before captivating any type of determination and go for a tip (Camilleri, 2018). For
example, if a single individual plans to tour Greece, then they take recommendations from family
members and friends so that they will be capable to make efficient determination whether to go
for travel or not. All these things highly impact the activities of determination devising.
CONCLUSION
This has been summarised form the preceding define information that the assessment of
associates between the explanation drivers of tourism performance and the fame of different
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tourism locations and knowledge. Evaluation of the elements that emphasize tourism execution
and influenced on their determination devising activity are defined. The components that affect
the fame of different locations and recent and rising ways and styles in global tour and tourism
sector are explained. Models of inspiration and their authority on customer assessment building
and different factors of travel & tourism sector or the interrelationship of these elements are
defined in the report. Moreover, styles and needs within tour and tourism industry are Robot and
ecotourism which assists in maximising the generally profit margins and consumer support of the
organisation in a favourable way. In addition with this, it also helps in participating for financial
growth of the nation.
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REFERENCES
Books & Journals
Camilleri, M.A., 2018. Tourism distribution channels. In Travel marketing, tourism economics
and the airline product (pp. 105-115). Springer, Cham.
Camilleri, M.A., 2018. The tourism industry: An overview. In Travel marketing, tourism
economics and the airline product (pp. 3-27). Springer, Cham.
Griffin, K. and Raj, R., 2018. The importance of religious tourism and pilgrimage: Reflecting on
definitions, motives and data. The international journal of religious tourism and
pilgrimage, 5(3), pp.2-9.
Altin, M. and et. al., 2018. Performance measurement and management research in the
hospitality and tourism industry. International Journal of Contemporary Hospitality
Management.
Moutinho, L. and Vargas-Sanchez, A. eds., 2018. Strategic Management in Tourism, CABI
Tourism Texts. Cabi.
v
Ivanova, S., Klimova, I. and Rozanova, T., 2018, June. Regulatory issues facing tourism industry
in contemporary Russia. In Financial and Economic Tools Used in the World Hospitality
Industry-Proceedings of the 5th International Conference on Management and Technology in
Knowledge, Service, Tourism and Hospitality, SERVE (Vol. 2017, pp. 115-119).
Litvin, S.W., Goldsmith, R.E. and Pan, B., 2018. A retrospective view of electronic word-of-
mouth in hospitality and tourism management. International Journal of Contemporary
Hospitality Management.
Camilleri, M., Camilleri, M.A. and Acocella, 2018. Travel marketing, tourism economics and the
airline product. Springer International Publishing.
Korstanje, M.E., 2018. The Travel and Tourism Industry. In Terrorism, Tourism and the End of
Hospitality in the'West' (pp. 105-126). Palgrave Macmillan, Cham.
Treiblmaier, H. and Önder, I., 2019. The Impact of Blockchain on the Tourism Industry: A
Theory-Based Research Framework. In Business Transformation through Blockchain (pp. 3-21).
Palgrave Macmillan, Cham.
Olya, H.G. and Al-ansi, A., 2018. Risk assessment of halal products and services: Implication for
tourism industry. Tourism Management. 65. pp.279-291.
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Milano, C., Cheer, J.M. and Novelli, M. eds., 2019. Overtourism: Excesses, discontents and
measures in travel and tourism. CABI.
Seyfi, S. and Hall, C.M. eds., 2018. Tourism in Iran: Challenges, development and issues.
Routledge.
Sharma, N., 2018. Tourism led growth hypothesis: empirical evidence from India. African
Journal of Hospitality, Tourism and Leisure. 7(2). pp.1-11.
Online
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