Table of Contents INTRODUCTION...........................................................................................................................1 LO1.................................................................................................................................................1 P1Historical development in the travel and tourism industry.....................................................1 P2 Different elements of travel and tourism industry..................................................................1 M1 Role of elements in travel and tourism.................................................................................1 D1 Interrelationship between elements.......................................................................................1 LO2..................................................................................................................................................1 P3 Factors that affect tourism behaviour.....................................................................................1 Covered in ppt.............................................................................................................................1 M2 Impact of factors on the decision making process..............................................................1 D2 Link between tourist behaviour.............................................................................................1 P4 Models of motivation and their influence on decision making process.................................1 LO3..................................................................................................................................................2 P5 Trends that are emerging and recent in tourism industry.......................................................2 M3 Significance of the emerging trends.....................................................................................2 LO4..................................................................................................................................................2 P6 Factors affecting range of global destinations.......................................................................2 M4 Factors affecting destination and importance to popularity.................................................3 CONCLUSION................................................................................................................................3 REFERENCES................................................................................................................................5
INTRODUCTION Travel and tourism industry is providing pleasure and comfort to the people who have interest in travelling and also provide accommodation facilities to the consumers. Different tour operators are providing different services to the customers (Radojevic,Stanisic and Stanic, 2015). There are many factors that affect the consumer's preference while selecting a tour package for the particular place. It includes various facilities such as transportation services, organizing activities that will providing entertainment, events for traveller so that they will not feel bored while travelling. Report will include historical development in travel and tourism industry and different elements of it that are related to other tourism experience. It will also include factors that influence tourism behaviour (Hsu and et. al.,2016). Furthermore, it will include recent and emerging patterns and trends that will highlight significance of development of the industry. Lastly, it includes factors that will affect global destination. LO1 P1Historical development in the travel and tourism industry Covered in ppt P2 Different elements of travel and tourism industry Covered in ppt M1 Role of elements in travel and tourism Covered in ppt D1 Interrelationship between elements Covered in ppt LO2 P3 Factors that affect tourism behaviour Covered in ppt M2 Impact of factors on the decision making process Covered in ppt D2 Link between tourist behaviour Covered in ppt P4 Models of motivation and their influence on decision making process Covered in ppt 1
LO3 P5 Trends that are emerging and recent in tourism industry Travelling solo:-It is trending nowadays that solo travelling plays an important part in the global industry (Richards, 2015). Visitors like to travel solo so that there will be no interference of any other people. It is running at the fastest speed that some travel agency are opened specially for solo travel. Destinations are becoming spotlight:-Through social media destination can be decided as people went and then they post their photos that will attract other people to visit that place so this is also an emerging trend that is going on at present (Pan, Santos and Kim, 2017). Cruise travelling:-It is also an important part of the trend that will provide good experience to visitors. It is an ongoing trend that will be more popular at present that will be more beneficial for the visitor. Adventurous travelling:-Most of the visitors want to travel at the places that are adventurous and helps in attracting more customers towards the company (Kavaratzis,2017).This is the ongoing trend as most of the visitors are preferring to travel at adventurous places. M3 Significance of the emerging trends These trends are more popular nowadays that will attract visitors to visit places from different location of the country. There significance is to involving into the market trends that are available for the future course of action. It is important that various aspect are running in the minds of the visitors that will help in creating different significance that will be useful for the future (Lee, Hampton and Jeyacheya, 2015). If visitors are satisfied then they will be coming again and again so that it will be providing different categories that will be beneficial for the future. LO4 P6 Factors affecting range of global destinations Natural disasters:-These factors will affect travel and tourism industry at international level that will have an impact on the business. Due to natural calamity such as flood, landslide will disturb the environment and will have an impact on the tourist as they are not going and travel agent business will be affected by it (Altin and et. al., 2018). There are lack of visitors who are not coming to visit the place due environmental disturbance. This will affect the functioning of travel and tourism industry. 2
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Terrorism:-It is most common factor that will affect functioning of the tourism industry. As terrorism is common nowadays in the visitors places. Proper security of the visitors is the prime responsibility of the travel agent so that it will not affect the visitors (Tan and et. al., 2017). Due to terror attack they have to be more safe with them so that it will help in bringing more customers. Health warnings:-This is another factor that will affect visitors who are going to visit global destination. So, while entering into the global destination it is necessary to take proper precautions so that it will protect from becoming sick (Tsang, Lee and Qu, 2015). Sometimes, if country is suffering from some disease then there are restrictions to visit places in that country that will affect business. Religion:- It is also an important factor that will affect religion that will caused during various factors that will be more beneficial for the company. It is important to note that there are very factors that will be affect the various aspects of the company. If there are so many factors that be more beneficial for gaining many perspectives of the company (Law and et. al., 2015). There are many ways that will be more beneficial that will have an impact on the company's operation. Social factors:-This is the important factor that will be more effected as different people are coming from different culture so there beliefs and customs are different. There are many factors that will have an impact on the various factors that will be more beneficial for the future. As they are providing various factors that will be more included into the global destination (Radojevic, Stanisic and Stanic, 2017). There are many ways that will be more beneficial for the success of the company M4 Factors affecting destination and importance to popularity These factors are playing very important role in utilizing the various factors that will be more popular in providing global destination to the visitors (Edwards and et. al., 2017). As they are affected by the level of factors that will be more involved in various sectors that are covering different destination that will be creating to assess the importance of destination popularity. \ CONCLUSION As per the above study it can be stated that travel and tourism is the biggest sector that is runningitsoperationinvariousaspectsbyprovidingdifferentfacilitiessuchas accommodation,transportation etc. There are different elements that will play a important part in providing various aspect of the company. These elements will help in providing various aspect 3
that will cater to satisfy the visitor. Different factors that will be more beneficial for the purpose of measuring tourist behaviour regrading services provided by the tourism sector. 4
REFERENCES Books and Journal Altin, M. and et. al.,2018. Performance measurement and management research in the hospitalityandtourismindustry.InternationalJournalofContemporaryHospitality Management.30(2). pp.1172-1189. Edwards, D. and et. al.,2017. Ambassadors of knowledge sharing: Co-produced travel informationthroughtourist-localsocialmediaexchange.InternationalJournalof Contemporary Hospitality Management.29(2).pp.690-708. Fennell, D.A., 2015. Ethics in tourism. InEducation for sustainability in tourism(pp. 45-57). Springer, Berlin, Heidelberg. Hsu, A.Y.C. And et. al.,2016. In-destination tour products and the disrupted tourism industry: progress and prospects.Information Technology & Tourism.16(4). pp.413-433. Kavaratzis, M., 2017. The participatory place branding process for tourism: linking visitors and residents through the city brand. InTourism in the City(pp. 93-107). Springer, Cham. Law,R.andet.al.,2015.Distributionchannelinhospitalityandtourism:revisiting disintermediation from the perspectives of hotels and travel agencies.International Journal of Contemporary Hospitality Management.27(3).pp.431-452. Lee, D., Hampton, M. and Jeyacheya, J., 2015. The political economy of precarious work in the tourism industry in small island developing states.Review ofInternationalPolitical Economy.22(1).pp.194-223. Pan, S., Santos, C. and Kim, S., 2017. Promoting tourism, projecting power: The role of television commercials.Journal of Travel & Tourism Marketing.34(2).pp.192-208. Radojevic, T., Stanisic, N. and Stanic, N., 2015. Ensuring positive feedback: Factors that influencecustomersatisfactioninthecontemporaryhospitalityindustry.Tourism Management.51.pp.13-21. Radojevic, T., Stanisic, N. and Stanic, N., 2017. Inside the rating scores: a multilevel analysis of the factors influencing customer satisfaction in the hotel industry.Cornell Hospitality Quarterly.58(2).pp.134-164. Richards, G., 2015. The new global nomads: Youth travel in a globalizing world.Tourism Recreation Research.40(3). pp.340-352. 5
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Tan, S.H. And et. al.,2017. The impact of the dimensions of environmental performance on firmperformanceintravelandtourismindustry.Journalofenvironmental management.203.pp.603-611. Tsang, N.K., Lee, L.Y.S. and Qu, H., 2015. Service quality research on Chinaโs hospitality and tourismindustry.InternationalJournalofContemporaryHospitality Management.27(3).pp.473-497. Wu, C.H. And et. al., 2016. An online niche-market tour identification system for the travel and tourism industry.Internet research.26(1). pp.167-185. 6
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