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ITC506 - The Deployment of a Newly Implemented System

Added on - 04 Mar 2020

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SCHOOL OF COMPUTING AND MATHS, CHARLES STURT UNIVERSITYThe Un-tested SystemAssignment 1: Doing Ethics TechniqueYour NameStudent NumberWord Count:944
Title of your video/scenarioQ1. What's going on?An IT personnel is confronted by his senior on the deployment of a newly implementedsystem. According to the senior officials, who speak on behalf the company’s CEO, thesystem should be delivered the coming Monday, however, because the tester of the systemis unavailable (she is sick) this objective will not be met. The supervisor to the IT personnel isnot satisfied with the impending outcome and mandates that the initial deployment timemust be met regardless of the prevailing conditions. Therefore, the supervisor does notconsider the state of the tester, who is sick, nor does he account for the system itself.Q2. What are the facts?The system cannot be tested effectively based on the current events because the personresponsible is unavailable (she is sick). Moreover, based on the tight deadlines and thesystem itself, the company cannot be able to substitute the sick personnel in order to testthe system. Therefore, regardless of the position taken, the system cannot be delivered bythe requested date i.e. coming Monday.From this information, the request made by the supervisor requires the IT personnel tobreak his ethical conduct and deliver the said system in due time, an unethical outcome thatcould have been met by his predecessor (ACS, 2014). This unethical conduct i.e. deliveringan untested system is the only way to guarantee the deadline is met.Q3. What are the issues (non-ethical)?First, the supervisor does not consider the state of one of his employees who is currentlysick. However, far from this obvious ethical issue comes the dilemma faced by the ITpersonnel himself. On one hand, he can choose to ignore the request by the supervisor andthus wait until the system is tested for it to be presented but, this could cost him his job. Onthe other hand, he can present the system untested to the CEO and the clients havingfudged or falsified the test. Therefore, one ethical issue in this circumstance is the behaviourof the leader i.e. a misleading leader who requires results regardless of the consequences.Secondly, the IT personnel must choose between his career and the common good (Hanson,2014).Q4. Who is affected?Your Name
Title of your video/scenarioFirst and foremost, the IT personnel who is directly responsible for the outcome ofthe system. If he yields to the given request the untested system could fail whichmay result in unimaginable losses for both the client and the company itself.Secondly, we have the supervisor who led by the CEO requires results despite thecost. To him, the system must be delivered in due time (Monday).Thirdly, the CEO who although not directly involved could face many losses in thefuture if the untested system fails in its current state, which could include losing thetrust of his clients (Hanson, 2014).Finally, the users of the system as they will operate with an untested system thatmay fail based on the nature of the development process.Q5. What are the ethical issues and their implications?A Misleading leader – the supervisor bullies the IT personnel in order to force the deadline.This could affect the work of the personnel leading to more problems other than thoserelated to the system. Furthermore, to meet the deadline, the developers will have to cutcorners which would again affect the overall performance of the system (ACS, 2014).The implications? Professionalism is lost on behalf of the workers who from now on couldoccasionally break their ethical conduct because the organization seems to reward it.Furthermore, the untested system can develop faults/problems leading to losses for boththe developing company and the users.The users will lose the resources they spent on the system and may have to develop analternative or even source additional resources to fix. Moreover, if the system fails the trustand integrity developed with the clients is lost (Henson, 2014).Q6. What can be done about it?In this scenario, the choices to a large extent depend on the IT personnel as he holds thekeys to the system. For one, he can stand his ground and present his case to the supervisorand CEO. This step would help maintain his integrity, trustworthiness and professionalism toboth the organization as well as the client (ACS, 2014). In essence, this is the answer to theethical dilemma of choosing between his career and the common good.Secondly, both the organization can develop an amicable solution with the clients on thesteps to take based on the prevailing conditions i.e. a member of the developing team isunavailable. Therefore, the company must inform the client in advance in order to maintaina good working relationship, which further improves trust and their integrity.Your Name
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