The Developing Manager

The Developing
Manager

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison of different management styles....................................................................1
1.2 Leadership characteristics................................................................................................4
1.3 Communication process within business..........................................................................6
1.4 Organisational structure and culture within business.......................................................7
TASK 2............................................................................................................................................8
2.1 Own management skill performance................................................................................8
2.2. Analysis of personal strengths, weaknesses, opportunities and threats...........................9
2.3 Set and prioritise objectives to develop own target........................................................10
TASK 3..........................................................................................................................................10
3.1 Lead and motivate team to achieve goal........................................................................10
3.2 Justification on managerial decisions made to support achievement of agreed goals and
recommendations for improvements....................................................................................12
TASK 4..........................................................................................................................................13
4.1 Own managerial and personal skills that support career development..........................13
4.2 Review on career and personal development needs.......................................................14
CONCLUSION..............................................................................................................................16
REFERENCES................................................................................................................................1

INTRODUCTION
The developing manager refer to process in which own skill sets are evaluated, managed
and enhanced so that organisational goals can be achieved. These skills include management,
leadership, technical and personal skills. In this report comparison is carried on two hotels are
taken based on management styles, motivational theories, characteristics, communication and
cultural and structural change. SWOT analysis is done to acknowledge own skill set. SMART
analysis is done based on certain objectives related to skills (Smart Goals, 2019). At last career
development skills are discussed and improvement in those skills with specific moment of time
is provided.
TASK 1
1.1 Comparison of different management styles.
Managers perform their specific roles within organisation and handle operations and
activities. They use different management styles for accomplishing goals and objectives of
business. These styles vary from organisation to organisation and manager to manager as
everyone has different skill set and they adopt different styles of managing depending on that
skill set (Ang and Van Dyne, 2015). This can be acknowledged by comparing two organisations
based on their management styles, for these two organisations of hospitality industry are
considered they are, Four Seasons Hotels and Resorts and Grosvenor Group. Management styles
opted by these organisations are compared below:
Management style Different management styles are used by them depending on working
conditions within working environment.
Four Seasons Hotels and Resorts Grosvenor Group
 Transactional management style is used
by Four Seasons Hotels and Resorts. In
this manager of Four Seasons gives
rewards and incentives like bonus,
gifts, to motivate their employees.
Manager focus on performance,
organisation and supervision
 Manager has opted for democratic style
of working. Managers allow their
employees to make decisions related to
any team objective as this will lead to
something innovative. Different people
within team have different viewpoints
related to specific situation and they
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(Beratarrechea and et. al., 2014). They
are completely dependent on rewards
and punishments for achieving job
performance from their employees.
 Apart from this, they use Laissez-faire,
in which team perform to attain certain
objectives. In this style employees
makes decisions related to certain
objective which they are given and they
opt for guidance from manager in case
they face any kind of problem.
can discuss openly by which innovative
idea can be developed for specific
problem or formulation of solution.
 Apart from this, they are also using
transformational style of management.
As per this, focus of manager of hotel is
on pushing employees out of their
comfort zone and make them realize
their potential. This helps employees to
raise their standards which leads to
enhanced performance of team.
Different challenges are given by
manager so that employees can be
motivated. They are innovative and
they can adapt to any modifications
which are made in strategies and
working environment. They ensure that
employees are not forced so much that
they feel pressurised.
Classical management theory
This theory states discusses about economic and physical needs, social needs and job
satisfaction needs of employees which are not considered. In this theory emphasis is on
organisation rather than employees who are part of that organisation (Bolden, 2016). As per this
theory organisation is treated as machine and employees are treated as components of that
machine. Outputs are valued more rather than employees (do not matter whether they are
pressurised or not, effective output is must). Managers have different views related to this theory.
Different theories are followed by managers of organisation they are as:
Classical theory of
Four Seasons Hotels and Resorts Grosvenor Group
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 Scientific management approach is
followed by organisation. This theory
synthesizes and analyse workflow. It
aims at improving economic efficiency
and labour productivity specifically.
 Scientific methods are used to
determine effective ways to perform
task rather than usage of common sense
or inductive approach. Manager of Four
Seasons Hotels and Resorts monitor
performance of employees and gives
supervision and instructions to them. It
is based on simplification,
specialisation, standardisation and
planning, this will enhance productivity
of Four Seasons Hotels and Resorts and
establish trust between employees and
management.
 Bureaucratic approach is used by
organisation. This theory is proposed
by Max Weber. As per Weber, two
elements are necessary to govern
organisation and its employees, they are
structuring of organisation into
hierarchy and specified rules.
 This theory focus on necessities of
organisation in rational way.
Employees are effectively divided by
Management of Grosvenor Group and
their responsibilities and power is
balanced. Promotion and selection of
workers are done on basis of skills
possessed by employees, their
experience and age. Manager ensure
that they are not influenced by personal
relationship and benefits.
System approaches of management
This is field of management in which stress is on interdependence and interactive nature
of internal and external factors within organisation. This approach is used to assess market
elements which can have effect on profitability of organisation. This approach considers that
organisation has inter-related and dynamic parts (Buckingham and Coffman, 2014). Effective
communication with subsystems results in accomplishment of organisational goals and
objectives. System approaches which are used by different organisations are shown below:
Four Seasons Hotels and Resorts Grosvenor Group
 Open system approach is used by Four
Seasons Hotel and Resorts. In this
 Closed system approach is used by
Grosvenor group. In this system,
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