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The Developing Manager - Assignment

Added on - 22 Nov 2020

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The Developing Manager
Table of ContentsTASK 1...........................................................................................................................................31.1 Compare different management styles..................................................................................31.2 Discuss leadership characteristics within the two organisations...........................................31.3 Evaluate communication processes.......................................................................................41.4 Analyse organisational culture and change management.....................................................5TASK 2...........................................................................................................................................52.1 Asses the personal management skill performance.............................................................52.2 SWOT analysis of an assistant manager...............................................................................62.3 Objectives and targets of an assistant manager...................................................................7TASK 3...........................................................................................................................................73.1 Lead and motivation of team to achieve goals and objectives..............................................73.2 Justification of managerial decision for attaining goals and objectives................................8TASK 4............................................................................................................................................94.1 Support of managerial and personal skills in career development........................................94.2 Review needs for the development of plan WRT future and current performance............10CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
TASK 11.1 Compare different management stylesA management style is a unique and different way where managers think aboutaccomplishing differentobjectives. Thesetargetscomprise of making effective decision,planning, organizing and exercising authority(Smith, 2017).It varies from company, person andmanagement. An effective manager is one who adjust himself according to the behaviour andnature of the organisation and employee which better suits them. In hospitality industry or anyservice sector, a particular management style is formed by different factors: purpose, knowledge,skills, behaviour, attitude, motivation of an employee and industry change. Here, YHAManchester and Elton bank Hotel are taken into consideration for the overall discussion offurther topic. Given organisations belongs to hospitality industry and deals in the service sectorwhich is termed as “Hotel”.Comparison of management styles between given two hotels:YHA Manchester(Autocratic)Elton bank Hotel(Democratic)YHA uses autocratic style, in which managerensures theemployees do what theyareassigned to do. In this, it is clear thatemployee must follow clear policies of theorganisation and upper management have norole in listening any kind of feedback from theemployee. Employees are completelydependent on the management for what to doand decision making process. It means thatindependent ideas and decision making are nolonger part of YHA Manchester.Elton Bank uses democratic style, in whichdecision are made on the basis of majority withthe real stake of an employee. These decisionsare generally taken on base of big and longterm situation. In this process, employee andmanagement work together to achieve goalsand vision of the company. In context withElton Bank Hotel, this style includes opendiscussion forum, proper decision making andeffective communication between managementand employee.1.2 Discuss leadership characteristics within the two organisationsEffective leadership is essential for any company or enterprise. Leader is a key humanresource person in the organisation who motivates and encourage their team or group to workeffectively and efficiently(Dodds, 2017). Better leadership traits develop employees more better
and perfect to innovate and create products or services. In context with both the hotels asdiscussed previously, they pertain different leadership characteristics are as follows:An empowering character-An effective leader should pursue characterthatmotivatesthe teammemberin order to achieve organisation's objectives. When a particular leader focus onhiring and empowering team around him, he must ensuresthatteam achieves the desired goalsmore quickly. In context with YHA Manchester, organisation uses this characteristic in order tomotivate their employee and establish an effective team(Korobkina, 2014).Effective communicator- In context with Elton Bank hotel, a leader shouldpersonalized with good communication skills to associate people with organisation's goals ortargets. An effective leadership must communicate organisation's vision to an employee toconvert it into goal achievement. A leader should pursue both effective communication andlistening skills in order to have collaboration among the team members and solving criticalproblems and issues.1.3 Evaluate communication processesCommunication is the transmission of message from sender to receiver in the mostefficient manner. An effective communication process is the guide and motivation for realizingthe barrier less communication. The communication process is being formed of four keycomponents: encoding, medium of transmission, decoding and feedback. In context with YHAManchester and Elton Bank Hotel, there is a common communication process for both theorganisation which is explained as follows:Encoding and sending- This is the first and primary step when sender begins withencoding the particular information into message in a form of any kind of symbols, idea orconcepts. These symbols are generally used for encoding an idea into the message easily.Transmission- After encoding the message, sender uses various kind of channels. Thesechannels are used to convey the message. Mainly oral or written are mostly used for conveyingthe message, but now digital transmission has now become a trend in the conveying or sendingthe message to anyone.Decoding- After deciding various channels for transmission, message enters into thedecoding phase. It is done by the receiver. Once after the receivable of message, the stimulus isgenerally sent to the brain for interpreting message into some meaningful type.
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