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The DeVELOPING MANAGER TABLE OF CONTENTS Introduction 2 Task 1 Understanding the Practices and Principles of Management Behaviours

   

Added on  2020-06-05

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THE DEVELOPING MANAGER0

TABLE OF CONTENTSIntroduction..................................................................................................................................2Task 1 Understanding the practices and principles of management behaviors (LO1)..................3a. Provide reason for choosing the management style as chief executive in travel company (LO1.1)........................................................................................................................................3b. Use the concept of leadership and choose the leadership style and provide reason (LO1.2). .5c. Communication process of Virgin and Ryanair and explain their leadership behavior (LO1.3)6d. Theory of organisational change and culture (LO1.4)............................................................7i) Analyze the likely culture of the two organisations....................................................................7ii) Analysis of the change in the strategy of two companies.........................................................8Task 2 Potentiality as a prospective manager..............................................................................9a First- List the skills in management career (LO2.1)...................................................................9Second- Carrying out a personal skills audit (LO2.1).................................................................10b SWOT analysis (LO2.2)..........................................................................................................11c SMART objective (LO2.3).......................................................................................................12Task 3 Showing the managerial skills with a service and business context...............................16a SMART objective (LO3.1/3.2).................................................................................................16b Recommendation for improvising the customer services and provide reasons for the recommendation (LO3.1)...........................................................................................................18c Apply with a theory for leading and motivating a team (LO3.3)...............................................19Task 4 Career development's plan (LO4)..................................................................................21an Analysis of the current management skills and provide examples from travel and tourism (LO4.1)......................................................................................................................................21b Produce a management development plan (LO4.2)................................................................21Conclusion.................................................................................................................................24Reference List...........................................................................................................................251

Introduction The prolonged process of achieving the state of maturity in management is getting complex dayby day. The entire functioning or operational procedure depends on the management style of theleader. There are a large number of established leaders in the United Kingdom achieving successat an early age. The style of leadership plays an eminent role in management, which sets thetimeframe, service quality and growth rate for an organisation. The significance of the emergingor developing managers has been portrayed in order, to reflect the distinguished managementstyles of each organisation. The leadership quality requires eminent factors such as the pursuingwork passion, maintaining order, tackling challenges and even more. Some of the key conceptsand principles shall be highlighted in this particular study, to provide a clarified and in depth ideaabout the different styles of leadership in management, which can be utilized in the real worldindustries.2

Task 1 Understanding the practices and principles of management behaviors(LO1)a. Provide reason for choosing the management style as chief executive intravel company (LO1.1) Two of the established companies, that is the Virgin group and the Ryanair are governed byunique management styles of the respective leaders. Michael O'Leary, the CEO of Ryanair,believes in the highly competitive nature in leadership. In the opinion of Korobkina, M., (2014,p.48), the leader is broadly known to run the organisation with high enforcement of workpressure and facing the challenges upfront. Specifically, some of the main leadership styles ofthe Ryanair are,Autocratic leadershipThe autocratic leadership is one the traditional styles and depicts high level of controlling fromthe leader. The instructions are strictly followed by the rest of the hierarchy in Ryanair, as per theconcerns of the leader. An autocratic leader thereby tends to retain all set of power with a controland rightful authority to make all decisions to supervise all. However, it often results in anegative work setting where such type of leaders are apparent to distrust the capabilities of theirsubordinates. Figure 1: The fundamental structure of the Autocratic leadership style 3

(Source: Dolan and Kawamura, 2015, p.130)Transformational and charismatic leadershipThe transformational and charismatic leadership states upfront experiences of challenges,involving innovative activities. For instance, the Ryanair management style prioritizes that isbeneficial for the business and train employees to face the difficult challenges.The leader of the Virgin group believes in cooperating with the employees and providingcollaboration as per the needs. The company also has a keen eye in choosing the skillets andchallenges for the organisation. Some of the key leadership styles are, Participative leadership styleAs per Paul and Shrivatava (2016, p.1197), the participative technique brings out the opinions inthe employees or specific group of skilled employees. Richard Branson believes in forming theteam in such a way, so that least amount of pressure is required to run the organisation. With thevote rates of the employees, the final decision is made.This is the most appreciated style ofleadership in which, a participative leader believes in involving all associated bodies of theorganization to take a relevant set of decision, respecting everyone’s opinion. It assists increating a sense of belongingness in the subordinates whose suggestions are also regarded beforetaking a decision. Democratic leadership styleWhereas in this type of style, the opinions are gathered from the employee group, but the bestopinion is chosen by the leader and the final decision is made. A democratic leader is togetherknown to aid in the process of decision making by facilitating conversation with the subordinatesand empower them to take a valid decision. They are mostly concerned about creating a sense ofjob satisfaction in the workers by together enabling them to contribute any creative or innovativethoughts to take a decision. Richard Branson is more inclined to the traits of management theories suiting the criteria of theairline industry. The concepts of management theory include, ●Creating green initiatives●Organisational culture●Unique selling elements4

Figure 2: An example of the Democratic leadership style(Source: Sheldon et al. 2014, p.194)According to the theory, the motive of establishing a company culture and using the new mediaas a tool, is one of the qualities, that helps the Virgin management style give strong competitionsand also maintain employee comfort and enthusiasm.In explanation, though both the companies are stable on the verge of success, the managementstyles of each make plenty of difference on the long term predictions. Also, the tourismmanagement style of the modern times demands the democratic approach.b. Use the concept of leadership and choose the leadership style and providereason (LO1.2) As stated by Armstrong and Taylor (2014, p. 70), there are a number concepts of leadership,such as competence, courage, clarity and coaching. In this scenario, the style of democratic styleof leadership used by the Virgin group of business shall be appropriate for tour management dueto plenty of detailed reasons. Among the set of reasoning, some of the main reasons bring up themodern approach required in today’s tourism industry. To cope up with the changing trends in consumer preferencesFor instance, the trend of choices and tastes of consumers are constantly changing. The rightchoices for making new launches, in case of accommodation, cuisines or even holiday5

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