Hospitality Industry Analysis

This assignment analyzes the hospitality industry's economic impact, explores different business types within the sector, and examines the operational and functional departments within a chosen hospitality business, using Hamilton's Boutique Hotel as an example.

Hospitality Industry
REFERENCES
Books and Journals
Köseoglu, M. A., 2017, June. INTELLECTUAL STRUCTURE OF STRATEGIC MANAGEMENT RESEARCH IN THE HOSPITALITY MANAGEMENT FIELD. In 8th
ADVANCES IN HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT (AHTMM) CONFERENCE (p. 441).
Bowie, D., and et.al., 2017.Hospitality marketing. Routledge.
Michael, S. B. and et.al., 2018. Exploring a theory and ethic of hospitality through an instrumental case study of a middle school band room.
Different types of business within the hospitality industry and the diverse products and
services they offer:
 Food and beverages:- this sector within the hospitality industry is professionally known by its
initials as F&B is the wider segment of this sector. This might include as simple as bistro all
the way to a high end restaurant and every catering establishment in between.
 Travel a& tourism :- this business within hospitality deals with services in relation to moving
people from place to place. This is the vast sector with various key players across the globe.
The key function of this business is to encourage people to travel.
 Lodging :- it refers to accommodation for a period or a place to sleep for one or more nights.
This is also termed as a broader sector within hospitality ranging from bed and breakfast to
other services.
 Recreation :- this is another form of business, as an activity that people do for rest, relaxation
and entertainment. The purpose of this activity is to refresh an individual's body and mind.
Range of operational and functional departments within a chosen
hospitality business:
Core operational departments of Hamilton's Boutique Hotel:
 Housekeeping department: this department of the hotel is very crucial
department in hospitality sector. As it is responsible for cleaning the
hotel's guest rooms and public spaces.
 Front office department: this refers to the command post for the
reservations, bookings, take in charge, etc. Other activities included in this
are; sending mails, allocations of rooms and so on.
 Food & production department: preparation of food is handled by this
section, as it is their responsibility to ready dishes or menus.
Core functional departments:
1. Marketing & selling: it has been found that this department has become
one of the most important function of the hotel business, as it involves
packaging of selling, sales, promotion, etc.
2. Finance department: this department is responsible for managing and
keeping track of many business transactions that happen in the hotel.
3. Safety & security department: this is very important and essential part of
the hotel because the security of guests, workers, and property is of great
concern for today's hotels.
Contribution of the hospitality industry to local, national and
international economies:
Hospitality in UK is the 4th largest employer, offering more than 3.2 million direct jobs
and a further 2.8 million indirect jobs
The hospitality & the tourism sector have brought 73 billion pounds to the economy just
last year only.