The Effect of Automation on Corporate Citizenship Behavior
Added on 2021-05-31
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The Effect of Automation on Corporate Citizenship BehaviorCase StudyMay 04, 20181000 WordsNameUniversity
IntroductionAutomation of business processes has become one of the major changes in the modern day business organizations. The term means incorporation of computer technology to the businessprocesses such as production and distribution of the produced commodities. There are variousreasons as to why most of the business firms are opting for this approach aiming them improving productivity as well as quality service provision and saving time. The approach has proven to have some impacts to the corporate citizenship of the affected staff1. Corporate citizenship means the “legal status of a corporation in the jurisdiction in which it was incorporated.” 2 The main aim of this assignment is to explore the impacts that come along to corporate citizenship behavior as a result of automation. The paper will summarize the findings and opinions of a Korean case study, opinions and later cine into a conclusion.A summary of findingsThe case study has found that automation in business organizations has had several effects. Some of them are a reduction of the staff as well as other major changes to the entire industry. It was also found that automatic will affect the employee’s perception of the firm thereby affecting their contingency, motivation as well as productivity. That has resulted in large effects on issues relating to competitiveness and performance of the firm, something that has made it become a vital issue for managers. The effect of automation on corporate 1Meuse, Kagan. "Announced layoffs: Their effect on corporate financial performance.” (2015) 56Human Resource Management 44-56.2Gajjar, S. “Investigation of automation strategy and its effect on assembly cost: A case studyon the ball pen assembly line.” 2016 45(7)International Journal of Current Engineering and Technology 27-34.
citizenship is evident on low workforce productivity and decline in their morale3. The case study also found that it was indisputably true that automation has created a negative working environment for the workforce in the firm. In consideration of the Korean case, it was deduced that automation is responsible for the change of staff's motivation drive. That implied that even though automation brings about the ease of business operations, it's not positively welcomed by the workforce.The study also found that Korean companies are widely associated with immense corporate citizenship. These companies have also registered declined performance resulting from refused motivation from the side of the workforce. It has been found that the source of motivation decline is directly linked to the automation of business processes in the company. As a result of reduced motivation, therefore, the performance of the employees has considerably gone down. Because productivity is dependent on the performance from the sideof the workforce, it has also immensely gone down. This fact brings about a conclusion that the general implication of reduced productivity may be directly linked to automation of business processes. Overall, it has been found that automation generally worsens the workingconditions of the employees in a certain firm4.The study also found that whether or not to embrace the automation has a real debate for quite some time due to factors such as uncertainty on whether the same would bring more benefits than disadvantages to the firm or 3Lucas, W. “A policy-driven method for IT infrastructure selection in power distribution automation system.” (2014) 36International Review of Electrical Engineering 49-65.4Goddard, C. “Automation bias: a systematic review of frequency, effect mediators, and mitigators.” (2015) 23Journal of the American Medical Informatics Association 37-50.
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