The effects of motivation on employee retention within LSST Private College setting
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Added on 2020-10-05
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The effects of Motivation on staff retention within LSST Private College setting Chapter 1: Introduction1 1.0 Background of the study 1 1.1 Organisational Background 1 1.2 Objectives1 1.3 Significance of the study 1 1.4 Methodology 2 1.5 Structure 2 Chapter 2: Literature Review 3 2.0 Introduction 3 2.1 The requirement of motivation in LSST Private College 3 2.2 Employee performance level boosted after motivation 4 2.3 Factors that hinder the employee's capabilities within workplace5 2.4 Effectiveness of motivational techniques adopted by LSST Private College 6 Chapter 3:
The effects of motivation on employee retention within LSST Private College setting
Added on 2020-10-05
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The effects of Motivation onstaff retention within LSSTPrivate College setting
Table of ContentsChapter 1: Introduction....................................................................................................................11.0 Background of the study...................................................................................................11.1 Organisational Background..............................................................................................11.2 Objectives.........................................................................................................................11.3 Significance of the study..................................................................................................11.4 Methodology.....................................................................................................................21.5 Structure...........................................................................................................................2Chapter 2: Literature Review...........................................................................................................32.0 Introduction......................................................................................................................32.1 The requirement of motivation in LSST Private College.................................................32.2 Employee performance level boosted after motivation...................................................42.3 Factors that hindrance the employee's capabilities within workplace..............................52.4 Effectiveness of motivational techniques adopted by LSST Private College..................6Chapter 3: Research Methodology...................................................................................................73.1 Research Design and Methodology..................................................................................73.1.1 Research Philosophies...................................................................................................73.1.2 Research Approaches....................................................................................................73.1.3 Research Strategy..........................................................................................................83.1.4 Time Horizon.................................................................................................................83.1.5 Sampling........................................................................................................................93.2 Ethical Issues..................................................................................................................103.3 Data sources for the investigation..................................................................................10
3.4.1 Instrument Design and Justification............................................................................103.4.2 The “pilot run..............................................................................................................113.5 Data analysis method......................................................................................................113.6.1 Reliability....................................................................................................................113.6.2 Validity........................................................................................................................113.8 Summary.........................................................................................................................11Chapter 4: Findings, Evaluation and Critical Evaluation..............................................................124.0 Data preparation and application of methodology.........................................................124.1 Demographic..................................................................................................................214.8 Summary.........................................................................................................................22Chapter 5: Data analysis and conclusion.......................................................................................235.0 Introduction....................................................................................................................235.1 Summary of findings......................................................................................................235.2 Review of objectives......................................................................................................235.3 Recommendation for possible implementation..............................................................245.3.1 Improvement in car park management........................................................................255.3.2 Customer Feedback Schemes......................................................................................255.3.3 Mystery Guests............................................................................................................255.3.4 Maintaining an effective customer base......................................................................255.4 Implications of future research.......................................................................................265.5 Limitation of study.........................................................................................................26Conclusion............................................................................................................................26REFRENCES.................................................................................................................................27
Title: “The effects of Motivation on staff retention within London School ofScience Techonology (LSST) Private College setting (UK)”.Chapter 1: Introduction1.0 Background of the studyHuman resource are considered as the main assets of an organisation as they give supportin running business appropriately. Therefore, it is a major duty of management to put concern onevery factor that impact on their performance. They should analyse in what manner, excellentservice of employees can be gained for achievement of aims and objectives. It includesmotivational technique which helps in encouraging employees to give their best for businesssuccess and growth (McCaffery, 2018). It give advantage to organisations in getting highretention of employees by providing job satisfaction in them. In terms of ethical culture, thiscollege concern on providing education to all learners regardless of their upbringing andbackground. 1.1 Organisational BackgroundLSST – London School of Science and Technology is one of the highest privatelymanaged education provider of UK. It specialises in Business, Computing and ManagementCourses which are offered to both national and international students as per their academic skills.This college was founded by Mr Syed Zaidi in 2003 with main vision i.e. to support localcommunities as well as encourage social cohesion. By contribution of this successfulentrepreneur, LSST gain advantage to become one of the leading institutions (de Freitas,Morgan and Gibson, 2015). 1.2 ObjectivesTo investigate the need of motivation in LSST Private College. To examine performance level of employees after motivation.To identify factors that hinderance the employee's capabilities within workplace.To study effectiveness of motivational techniques adopted by LSST Private College.1.3 Significance of the studyMotivation is considered as crucial factor for good performance and therefore, it is takenas the important concept of present study. It reveals causes under LSST College due to which,this institute has faced high labour turnover. An investigation is done to analyse the effect of1
motivation on staff retention within this institution. For this purpose, major factors are identifiedwhich hindrances performance of employees, increase difference between individuals and more.In order to gain job commitment of staff members, management of this college has adoptedvarious motivational techniques. Therefore, effectiveness of outcomes of such techniques aremeasured as per performance of workers after motivation (Stevens, 2017). Furthermore, somerelevant solutions are given by which authorities of college can motivate employees and gaintheir retention for longer profitability. 1.4 MethodologyIn order to address issues of present research and attains aims or objectives, investigatorsof LSST College has used both primary and secondary resources. Under primary research,questionnaire has formulated to take feedback and opinion of potential users for data analysis.While literature review has conducted by using secondary research techniques. In this method,opinion of experts are explored by reading journals and books which are available on internetapplications. 1.5 StructureThe main structure of present research is classified in five main segments where first partentails main aims and objectives which are needed to be achieved. Second part includes literaturereview where view points of various authors are elaborated. Furthermore, researchmethodologies are carried out in third part and evaluation, findings and summary in fourth one.Finally, data analysis with conclusion is done in last task. 2
Chapter 2: Literature Review2.0 IntroductionLiterature review refers to study to the study of one topic in which thoughts, views andideas of different of authors are considered. In this information is collected from secondarysources in order to collect authentic and valuable data according to point of view of differentauthor. It basically clears concept over same topic as individual is placing its efforts inunderstanding same topic from others point of view. It also shows that two different people havedifferent perception and thinking pattern on similar topic or case. As a result, it open upunderstanding level and thinking capability of viewer in order to enhance their knowledge oversame topic. In context with present research, literature review helps in analysing theeffectiveness of motivational techniques for retention of workers. 2.1 The requirement of motivation in LSST Private CollegeAccording to the point of view of Bowen (2018), it has been analysed that motivation isconsidered as basic requirements of every sector no matter they belongs to which sector, Inrelation to education sector, it is essential for the management team to motivate its employeesthat is faculty members to deliver knowledge to the college and school students in order to maketheir future bright. It has been observed that LSST Private College is owning huge workforceincluding faculty members. Therefore, it is important for the management team and top authorityto adopt different ways and strategies to motivate its employees. This also helps in encouragingteachers to perform their job responsibility more effectively as earlier.As per evaluation main requirement of motivation in LSST college felt by working staffof this academic institutions as this college is giving learning opportunity to national as well asinternational employees. This involvement of different culture creates problems for employees asthey are not able to handle students from different culture. This further results in decline offaculty performance. It also develops need of motivation for faculty member of this colleges.Along with this, it can be said motivation also helps in increasing employees commitmenttowards their work responsibility. It has been evaluated that after motivating employees orfaculty members this college can improve working practices and deliver best class educationalservices to students (Guerrero, Cunningham and Urbano, 2015). In order to motivate facultymembers, management team of college can adopt different motivational theories whose main3
aim is to encourage employees for improving their performance and deliver best educationalknowledge to students. It can be said that usage of these motivational theories will be helpful forLSST Private college in order to fulfil basic requirement of motivation. As a result, adoption ofthese theories will be beneficial for improving working capability of faculty members.2.2 Employee performance level boosted after motivationAs per the thoughts of Falk and Dierking (2016), it has been evaluated that there arenumerous of motivational theories which helps business organisation to improve workingcapability to employees. This also helps in achieving their predetermined goals and objectives inorder to enhance their profitability as well. According to the deep study of author, it has beenrealised that management team of LSST Private College can adopt financial incentives formotivating its existing workforce. It can be said that monetary satisfaction is the only one whichmotivates employees for long duration of time as they could fulfil their basic requirements withthe help of financial incentives. Apart from this, management team can also use Maslow'sHierarchy of needs as a motivational theory for its employees. This motivational theory will bebeneficial for this college as it helps in satisfying employees needs according to stages ofhierarchy. According to this theory needs of employees are structured from lower to higher. Thetheory also says if one need of employee is satisfied once then the same individual can not besatisfied with the same thing. They requires some additional to get motivated further(Wlodkowski and Ginsberg, 2017). As per evaluation, it has been analysed that after adopting these two techniques that isfinancial incentives and Maslow's motivational theory, Faculty members or employee of LSSTPrivate college will now work effectively as they are now motivated and wants to gain moremonetary benefits for satisfying their personal needs and wants. Along with this, facultymembers are now more focused towards their work as they feel that management team aremonitoring their performance so its better for them to place more efforts. HR department ofLSST College also use the concept of Hertzberg Two-factor theory. It is mainly concerns ondissatisfaction factor for motivation. Therefore, administrators focuses on this factor and givehigh appraisals for generating satisfaction among employees (Hearn and Rosinger, 2014).Employees also feels boosted and energetic as they are getting something back for their hardwork (Role of Motivation in employee retention, 2018). These returns can be in any form that ispromotion, rewards, recognition, additional benefits, more opportunities and many other things4
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