THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY1 Contents Introduction......................................................................................................................................2 PESTLE...........................................................................................................................................3 Five force.........................................................................................................................................5 VRIO................................................................................................................................................6 Mode of entry..................................................................................................................................8 Conclusion.....................................................................................................................................10 References......................................................................................................................................11 Appendix........................................................................................................................................15 Pestle of Mexico........................................................................................................................15 PESTLE of Norway...................................................................................................................15
THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY2 Introduction International business is expanding the business beyond domestic boundaries, which isa critical decision-making process as various elements are involved, which are affecting the strategy of the company. The report’s purpose is to analyse the internal business constraints and assessing the opportunity to expand in international business. An organizational case will be considered for better understanding in the report that is of Lidl, which is a German global discount supermarket chain. The key discussion in the report will include business external factors and strategies of the company to enter into a new market. The two alternatives option for the company to enter into an international market is Mexico and Norway. The comparative analysis of both the nations would be conducted in the report further while using some of the strategic tools like PESTLE, Porter's five-force model, VRIO model(Adam & Kotler, 2014). The company is a grocery store expanded in 30 nations by now. The company claims to provide fresh vegetable and fruits to the customers that are high in quality with lower prices to be offered to the customer. Moreover, the company is providing hassle free shopping and due to non- complex process, it is allowing customers to have high quality products in lower delivery prices, and the extra ordinary experience of customers while shopping. Thus, the report will discuss the most feasible nation in which the Lidl must expand or go international that is Mexico or Norway (lid, 2019).
THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY3 PESTLE Pestle analysis is one of the external environmental analysis is a tool that includes five major factors that will affect the business opportunity and threat for the company conducting business in the nation. The five factors are discussed and their score of the impact will be presented in Appendix 1. From the analysis and scoring value, it can be said that Norway is more attractive to target by Lidl. This can be said through the impact of the environmental factors over the company, which are as follows 1. Political factors The political factors are the key factors of the nation that would affect majorly on the company as the government plays a key role in letting an organization enter into the market. One of the constraints of political factor includes political stability, which is average of Norway but higher than that of Mexico, which depict that this factor is a threat for the company but lower threat as compared to the threat while investing in Mexico(theglobaleconomy, 2019). In addition to this constraint the corruption control is another constraint that is quite strong for Norway, which reflects that the corruption level would be low while investing and conducting business in the nation, which is a good opportunity for Lidl to invest in Norway(theglobaleconomy, 2019). 2. Economic factors According to the world economic forum agenda 2017, Norway is considered one of the most inclusive economies of the world. This reflects that the economic factor of the nation is strong. Moreover, the GDP or purchasing power of customers in the country is high and increasing, which provide an opportunity for the company to expand the business. In addition, the corporate tax of Norway is decreasing for years and its reaches down to 22% in 2017; on the contrary, the corporate tax of Mexico is constant at 30%. This reflects that the company has better profit gaining opportunity while investing in Norway(theglobaleconomy, 2019). 3. Social factors Social and cultural factors of Norway include the educational level in the nation, which is quite low and it depicts that the people are not too educated; this can be a threat for the company.
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THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY4 Another factor considered for the analysis of the nation includes rural urban segmentation, through which it was identified that the largest population is urban population. This can be an opportunityforthecompanyasthecompanyistargetingthepopulationtochangethe supermarket and grocery-shopping scenario, for which urban population could be the most relevant target customer segment(Calboli, 2015)(Trivedi, 2016). 4. Technological factors Technological factors include infrastructure of the nation and the use of technology like the internet. This is quite good of Norway, reflecting an opportunity for Lidl to invest in the nation while adopting technological innovation and technological advancement for growth opportunity (nationsencyclopedia, 2019). 5. Legal factors One of the constraints of legal factor includes rules of law that is quite strong of Norway, which reflects the violence and level of crime is low in the nation. This is beneficial for Lidl to invest in the nation while reducing the risk of the business from crime. However, the legal system of the nation is strong, which depicts that the company needs to abide by the law in order to conduct business(theglobaleconomy, 2019). 6. Environmental factors Environment plays a vital role while conducting business. One of the key features identified in Norway is its environment and natural beauty of the nation, which has also attract tourists. For instance, the nation is known for Viking history but there are various environmental issues faced by the nation, which needs to be considered by the company to protect the environment(Mills, 2015). However, thecompany can invest in the nation keeping CSR activities and environmental sustainability goal to be implemented while conducting business in Norway. For instance, Lidl has adopted take your bag policy in order to keep the expenses lower and for the greener solution to avoid plastic bags, which could be constitute while conducting business in Norway(Craig & Douglas, 2015).
THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY5 Five force Porter five-force model is a strategic tool helpful in understanding the industrial factors affecting the business of Lidl. The five factors include 1. The threat of new entrant The threat of new entrant is very high in the supermarkets or the grocery industry.The reason being the entering barriers are not high as the investment is not too high and any person can enter into the industry(Menon & Edison, 2015).Moreover, the imitation level in the industry is quite high, which reflect that the Lidl is willing to create the new scenario to the industry that can be imitated by another organization to be in the competition. Therefore, it is suggested to the company to keep innovation and quality assurance to sustain in the market and gain competitive advantage(Dobbs, 2014). 2. Threat of substitutes The threats of substitutes are more of higher side, the key substitutes to the grocery market are the ready-made food service. For instance, youth and people residing alone prefer to go for ready-made food from fast food chains or restaurants instead of cooking after purchasing raw vegetables. This can be a threat to the company and affect the sale of Lidl(Ang & Rusli, 2018). 3. Bargaining power of buyers Since the competition is the industry is very close, it can be said that the bargaining power is largely in the hands of the customer instead of Lidl. The switching cost for the customer is nil, which reflects that retaining the customer could be very difficult in the company and this can be a major challenge for the company. Moreover, the threat of the price war can be one of the negative outcomes of this cause(Balmer & Abratt, 2016). The company can reduce the bargaining power of the buyers by keeping the quality at the best and lowest price in the industry. Moreover, the services and experience of the customers must be extra ordinary to retain the customer and increase customer loyalty. Moreover, the customer loyalty program could help the brand to reduce this threat(Kolk, 2016). 4. Bargaining power of Suppliers
THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY6 The bargaining powers of suppliers are medium that is neither too high nor too low. The reason being the suppliers at a higher position as this may influence the prices offered by the company or may affect the profit margin of the company, as the lower cost is the key strategy of Lidl. However, the power of the suppliers can be reduced by increasing the relationship with suppliers that are sharing relation with more than two three suppliers in order to gain the opportunity to go for the lower prices supplier(Choi & Park, 2016). 5. Industry rivalry The key competitors of Lidl are the local supermarkets in the country. Moreover, the key competitors of the company can be the global companies like Amazon dealing in retailing and grocery item, and offering good discounts over the kitchen appliances. Therefore, it can be said the competition is quite high in the industry, which can increase as the similar brands like Woolworth could gain the opportunity to enter into the market in Norway(Judith & Steven, 2002). Lidl could decrease the rivalry through gaining competitive advantage through innovative strategy, product differentiation strategy and cost leadership strategy in order to keep the customer satisfied and retained. This will reflect in gaining competitive advantage and sustain in the industry for the long run(Ogutu & Mathooko, 2015). VRIO VRIO analysis is the tool that will be helpful for analysing the internal resources of the company and the way the resources of the company are found to be sustained competitive advantage for the brand. The four criteria that the company’s resources would consist of are Valuable, Rare, Imitable, and organization 1.Financial resources – Financial resources are one of the major resources of Lidl that are relevant for the company and will be helpful in expanding the company’s business in the international market. It can be said that these are the highly valuable resources of the company and are found to be rare for Lidl(Rialp & Rialp, 2007). Itcan be said because the strong financial resources are not generally found in the grocery industry. The farmers and entrepreneurs
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THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY7 are generally selling their grocery products in the local products. Moreover, this resource is costly to imitate by the competitors that are the grocery owners are unable to make their financial resources strong very fast. In addition to this, these resources are organized in order to acquire the value and are used strategically to covert the resource into the sustained competitive advantage for Lidl(Chatzoglou & Chatzoudes, 2018). 2.Local food products Local food products are valuable to Lidl as they are able to reach out to the customer with freshproductsandgoodqualityproductwhiledecreasingthelogisticsexpenses. However, this resource of the company is not rare as the competitors are from the local area and they are also providing local food products. Similarly, this resource is easily imitable, which reflects that this not considered a temporally competitive advantage, but cannot be considered as an advantage for the long run(Chung & Fiore, 2017). 3.Patents Patents are valuable resources that are helpful to the company to trade goods without having interference from the competitors. This resource is responsible for higher revenue to the company, and increase the business through revenue from licensing for providing the licenses to other manufacturers of these patents. These are rare resources of the company that cannot be imitated by the competitors. The reason being the patents are gained so that any other competitor is not able to imitate the idea or the business, for which they needed the licenses from the company. However it can be said that these resources are not organized well by Lidl, which reflect that the company is not optimally using the patents, that is their full potential is not been utilized. This is considered to be the factor of sustained competitive advantage(Doole & Lowe, 2008). 4.Distribution network From the VRIO analyses, it can be said that the distribution network of Lidl is considered to be a valuable resource. The distribution network of Lidl makes sure that the revenue of the company is increased and the lowest possible cost is been implied so as to increase the profit margin for the company. Moreover, the distribution network of the company is identified to be a rare resource for Lidl as it is not that easy for the competitors to possies, which also reflect that it is non-imitable, if possible then it must be very costly which will not affect the Lidl’s business to greater extent. Moreover, through VRIO analysis it has
THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY8 also been found that the organization has been using this resource to full potential in order to convert this resource into a competitive advantage. Thus, it can be said that the distribution network of Lidl is one of the sustained competitive advantage source(Du et al., 2018). Mode of entry For entering into an international market, it is essential that the company strategies have a specific entry mode to the company, as per the suitability and the legal requirements of the host nation. Therefore for Lidl to enter into Norway market needs to strategies for entering the nation, for which there are various alternatives like a franchisee, joint venture, licensing, merger and acquisition, and various other modes. Every mode has its own advantages, and disadvantages and the suitability of each mode are different. From analysing the external and internal environment of Lidl in previous sections, it can be said that the licensing could be one of the appropriate modes of entry to enter Norway grocery market(Finne, 2017). The international licensing agreement is responsible for the international firms to manufacture the products in the host nation and will be allowed to sell the products on the name of Lidl in the host nation to use their brand name. A licensor is a company that is allowing another grocery manufacturer in the host nation to trade the goods for which the company would be getting a charge and share. This will expand the business of Lidl because the licensee will do the management and the company will also earn the revenue from licensing(Evans, 2011).The reasons for the suitability of licensing mode of entry for Lidl is 1. Local product information and extra revenue The manufacturer would be from the host nation that reflects that the individual or the company would be having ample amount of information related to the local producer and the technical know-how, which would also help the company to keep the prices lower and higher quality product(Harvey, 2009). 2. Quick expansion with less legal formalities
THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY9 The political issue is not identified in the case of licensing as the mode of entry as it is also increasing the employment in the host nation. Moreover, the licensing requires less problem related to the legal requirements and formalities that will help the company to easily enter a new market without any major issues faced. Therefore, it will beneficial for Lidl to enter into Norway market and expand business at rapid speed(Jaworski, 2018). 3. Exporting is not possible Lidl is dealing with grocery products that are unable to export which reflect that the company needs to conduct the manufacturing and marketing activities in the host nation, which makes exporting mode impossible for the company. Thus, licensing found to be appropriate for Lidl (Oh, 2015). 4. Pave the way for investment in future However, this mode can be a little disadvantage for the company as the income from this mode is less than that of another mode of entry as the control is majorly in the hands of the licensee. In addition, the risk of losing the reputation and trademark by the incompetent licensee, as the company is unable to trust every party in the host country, the risk of look=sing the brand image is high. Another key con of the mode for Lidl includes foreign partner can be the potential competitor of the company after understanding all the business activities in future and can hamper the business of Lidl(Oke & Prajogo, 2016). Even after some of the cons identified, the suitability of licensing mode is appropriate and the recommended mode of entry for Lidl would be licensing
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THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY10 Conclusion Lidl is a German global discount supermarket chain. The company is a grocery store expanded in 30 nations by now. The company claims to provide fresh vegetable and fruits to the customers that are high in quality with lower prices to be offered to the customer. One of the constraints of political factor includes political stability, which is average of Norway but higher than that of Mexico, which depict that this factor is a threat for the company but lower threat as compared to the threat while investing in Mexico. According to the world economic forum agenda 2017, Norway is considered one of the most inclusive economies of the world. Technological factors include infrastructure of the nation and the use of technology like the internet. This is quite good of Norway, reflecting an opportunity for Lidl to invest in the nation. The threat of new entrant is very high in the supermarkets or the grocery industry.The reason being the entering barriers are not high as the investment is not too high and any person can enter into the industry. The threats of substitutes are more of higher side, the key substitutes to the grocery market is the ready-made food service. The key competitors of Lidl are the local supermarkets in the country. Moreover, the key competitors of the company can be the global companies like Amazon dealing in retailing and grocery item, and offering good discounts over the kitchen appliances. Financial resources, Local food products, Patents, and distribution network are some resources that are found to be a competitive advantage for Lidl. Even after someoftheconsidentified,thesuitabilityoflicensingmodeisappropriateandthe recommended mode of entry for Lidl would be licensing. The reasons for the suitability of licensing mode of entry for Lidl is Local product information and extra revenue, Quick expansion with less legal formalities, Exporting is not possible, and Pave the way for investment in future.
THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY11 References Adam, S. & Kotler, P., 2014.Principles of marketing. Australia: Pearson Australia. Ang, C. & Rusli, H., 2018. The Impact of Marketing Mix 4Ps and Consumer Behavior toward Purchase Decision of Adidas Products.iBuss Management, 6(2). azocleantech, 2019.Norway: Environmental Issues, Policies and Clean Technology. [Online] Available at:https://www.azocleantech.com/article.aspx?ArticleID=558. Balmer, J. & Abratt, R., 2016. Corporate brands and corporate marketing: Emerging trends in the big five eco-system.Journal of Brand Management, 23(1), p.3. Calboli, I., 2015. Geographical indications of origin at the crossroads of local development, consumer protection and marketing strategies.IIC-International Review of Intellectual Property and Competition Law, 46(7), p.760. Chatzoglou, P. & Chatzoudes, D., 2018. ). The role of firm-specific factors in the strategy- performance relationship: Revisiting the resource-based view of the firm and the VRIO framework.Management Research Review, p.46. Choi, D. & Park, D.H., 2016. Innovative service concept generation based on integrated framework of design thinking and VRIO: the case of information supporting system for SMEs in Korea.In Proceedings of the 18th Annual International Conference on Electronic Commerce: e- Commerce in, p.23. Chung, J.E. & Fiore, A.M., 2017. The Effects of Shopping Motivation and an Experiential Marketing Approach on Consumer Responses toward Small Apparel Retailers.Fashion, Industry and Education, 15(2), p.11. Craig, C.S. & Douglas, S.P., 2015.International Marketing Research. Chichester: John wiley & sons. Dobbs, M., 2014. Guidelines for applying Porter's five forces framework: a set of industry analysis templates.Competitiveness Review, p.32.
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THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY13 Ogutu, M. & Mathooko, F.M., 2015. Porter’s five competitive forces framework and other factors that influence the choice of response strategies adopted by public universities in Kenya. International Journal of Educational Management, 29(3), p.334. Oh, C.H., 2015. Regional and product diversification and the performance of retail multinationals.Journal of International Management, 21(3), pp.220-34. Oke, A. & Prajogo, D., 2016. ). Supply chain processes: Linking supply logistics integration, supply performance, lean processes and competitive performance.International Journal of Operations & Production Management, p.220. Rialp, A. & Rialp, J., 2007.International Marketing Research: Opportunities and Challenges in the 21st Century. Emerald group publishing limited. theglobaleconomy, 2019.GDP_per_capita_PPP. [Online] Available at: https://www.theglobaleconomy.com/Mexico/GDP_per_capita_PPP/. theglobaleconomy, 2019.Literacy_rate. [Online] Available at: https://www.theglobaleconomy.com/Mexico/Literacy_rate/. theglobaleconomy, 2019.Mexico/corporate_tax_rate. [Online] Available at: https://www.theglobaleconomy.com/Mexico/corporate_tax_rate/. theglobaleconomy, 2019.Norway/corporate_tax_rate. [Online] Available at: https://www.theglobaleconomy.com/Norway/corporate_tax_rate/. theglobaleconomy, 2019.Norway/wb_corruption. [Online] Available at: https://www.theglobaleconomy.com/Norway/wb_corruption/. theglobaleconomy, 2019.Norway/wb_political_stability. [Online] Available at: https://www.theglobaleconomy.com/Norway/wb_political_stability/. theglobaleconomy, 2019.Norway/wb_ruleoflaw. [Online] Available at: https://www.theglobaleconomy.com/Norway/wb_ruleoflaw/. theglobaleconomy, 2019.political_stability. [Online] Available at: https://www.theglobaleconomy.com/Mexico/wb_political_stability/.
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THE EXTERNAL, INTERNAL AND IMPLEMENTATION OF STRATEGY15 Appendix Pestle of Mexico Macro economic factorsSub factorsAttractiveness for Lidl (0-10) Political factorsPoliticalstability–Highly instable/week (theglobaleconomy, 2019) 0 Control of corruption – week (theglobaleconomy, 2019) 0 Economic factorsGDP/PPP–Increasing (theglobaleconomy, 2019) 10 Corporatetaxrate–30% (theglobaleconomy, 2019) 5 Social factorsLiteracyrate–above94% (theglobaleconomy, 2019) 10 Ruralurbansegmentation– 76% urban area 8 Technological factorsTransportationand infrastructure–SharingUS border 9 Legal factorsRule of law – weak0 EnvironmentalEnvironmentalproblems– high 4 Totalscoreofattractiveness for Lidl 46 PESTLE of Norway Macro-economic factorsSub factorsAttractiveness for Lidl (0-10)
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