Globalization and Its Impact on Various Industries

This assignment provides a collection of research papers and articles on globalization, covering various aspects such as its impact on economic growth, education, food consumption, and poverty. The documents are from reputable sources like Routledge, Informa Law, and Manchester University Press. They offer insights into the globalisation of problem-based learning, financial globalisation, and the same-sex unions revolution in western democracies. The assignment is suitable for students studying economics, business, and social sciences.

Research Project

Table of Contents
TITLE: ............................................................................................................................................1
“The Globalization of Financial Services”- A case study on Barclays Bank..................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
Overview of Research............................................................................................................1
Background of Research.........................................................................................................1
Rationale of Study..................................................................................................................1
Research Aim.........................................................................................................................2
Research Objectives...............................................................................................................2
Research Questions................................................................................................................2
CHAPTER 2: LITERATURE REVIEW.........................................................................................2
The concept of globalisation..................................................................................................3
The positive and negative impact of globalisation on financial services on Barclays Bank..3
The role of globalisation in enhancing financial growth and development of Barclays bank4
Different ways through which Barclays Bank can overcome negative impact of globalisation.4
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................5
CHAPTER 4: DATA ANALYSIS AND INTERPRETATION.....................................................8
CHAPTER 5: OUTCOMES..........................................................................................................18
Stakeholders :.......................................................................................................................18
Communicating research outcome.......................................................................................18
Convincing arguments..........................................................................................................18
CHAPTER 6: RECOMMENDATIONS & REFLECTION..........................................................19
Recommendation..................................................................................................................19
Reflection.............................................................................................................................19

CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................21

TITLE:
“The Globalization of Financial Services”- A case study on Barclays Bank.
CHAPTER 1: INTRODUCTION
Overview of Research
Financial services is refers to as an economic services that are being offered by several
financial institutes in order to manage the fund effectively. This includes credit union,
accountancy company, banks, insurance companies, credit-cards companies, consumer-finance
companies, stock, brokerages and many more (Coker, 2014). These services get enhanced and
more improved after the anticipation of globalisation by providing a medium of operational
integration to the companies working over several geographical area. In addition to this
globalisation has also increased the flow of fund among countries which in turn has increases the
several sources for people to invest and achieve higher return. For determining the impact of
globalisation over financial services Barclays Bank will be consider within this research.
Background of Research
Globalisation is a process of integrating government, people as well as business
operations among two countries (Davidson and et. al., 2012). It has open up several mediums
through which a country or an organisation can improve its trade practices by integrating and
interacting with other countries. In current project Barclays Bank is taken which is a British
multinational company investment bank and financial service company. In addition to this
company also manages different core businesses such as corporate banking, personal banking,
investment management and wealth management. It is also considered as one of the most
strongest transnational corporation within the ownership terms and control the global financial
stability as well as market competition.
Rationale of Study
The main reason behind conducting this project is to determine the impact that
globalisation brings within financial sector and benefits that Barclays Bank get after globalise its
business practices (De Vos, 2012). By performing this investigation researcher would be able to
enhance its knowledge regarding the tools as well as techniques that are used to conduct
investigation effectively. In addition to this researcher would also be able to enhance knowledge
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regarding the globalisation and its influence over business practices. This investigation can be
further used in future for academical purpose which support students in getting information
regarding the ways globalisation help financial institutes to achieve growth at international level
by learning it from some real life examples of Barclays Bank (Findlay and et. al., 2012).
Research Aim
Aim: “To identify the impact of globalisation on financial services of an organisation”.
A study on Barclays Bank.
Research Objectives
 To develop basic knowledge about the concept of globalisation
 To identify the positive and negative impact of globalisation on financial services on
Barclays Bank.
 To analyse the role of globalisation in enhancing financial growth and development of
Barclays bank.
 To identify different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
Research Questions
 How to develop basic knowledge about the concept of globalisation?
 What are the positive and negative impact of globalisation on financial services on
Barclays Bank?
 What are the role of globalisation in enhancing financial growth and development of
Barclays bank?
 What are the different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
CHAPTER 2: LITERATURE REVIEW
Literature review is defined as a process of collecting and then reviewing the information
which is available at scholarly papers, journals and books in order to develop an understanding
regarding particular topic by considering the view point of several authors. This help in
providing a pathway through which a researcher can further explore the information to achieve
research objectives.
2

The concept of globalisation
As per the view point of Kschweit, 2019, globalisation is a term which is basically used
to describe increase in social, political and economical interaction as well as interrelation across
the cultural and political boundaries. But the process of globalisation has advantage as well as
disadvantage for political, social and economic development. The major advantage of
globalisation is that it help an organisation to increase its flow of ideas, trade practices as well as
knowledge. This in turn support a company to improve its quality of operations by integrating
the culture of two different countries.
On the other side according to the Patricia Fox and Stephen Hundley, 2010, globalisation
is refers to the interconnectedness of people as well as businesses across the world which
eventually results into political, global cultural and economic integration. The globalisation
provides an ability to move and interact easily with people reside all over the world for
conducting business internationally. This in turn provide a medium of business expansion to
several people by targetting larger market share for offering its product or services and achieve
higher amount of profit.
The positive and negative impact of globalisation on financial services on Barclays Bank.
As per the view point of Aharoni, 2014, globalisation support Barclays Bank up to a great
extend by providing it a medium to expand businesses practices and improve its quality of
services. Globalisation have both positive as well as negative impact over the actions performed
by Barclays Bank. The major benefits that Barclays bank get after its business expansion at
global level is that it get access to advanced technology, larger customer base to target with its
financial services and cultural integration for improving business practices. This in turn has
benefited the Barclays bank to increase its capital as well as profit earned throughout the year by
targeting the large number of customers. In addition to this, Barclays bank also have to face
some challenges while entering into global market such as cultural difference, availability of
large number of competitors and many other legal issues. These all challenges have negative
influence over the Barclays bank as it has affected the performance as well as position within
marketplace. This is because it has affected the way bank operates its business as there is a
cultural as legal differences among countries which has affected the financial practices
performed by bank.
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The role of globalisation in enhancing financial growth and development of Barclays bank
As per the view point of Kuepper Justin, 2018, Globalisation have an huge influence over
the modern life of every organisation which leads to increase in competition, spreading wealth
equally throughout the world and limiting conflicts. The amalgamation of globalisation support
Barclays in improving its operational practices by providing it an option to access the several
new technologies as well as business practice tactics to improve the quality of services. With the
globalisation of financial services, Barclays bank has also enhance the growth as well as
development of better outcome. In addition to this Foreign Direct Investment has also get
increased at high speed which in turn help in boosting up the technological transfer among
countries to provide more improved practices which in turn contribute toward the growth of
global companies. This is because with the integration of bank operations of two countries
helped Barclays bank to get access to new techniques as well as technologies which help in
improving services offered by them. In addition to this it also help in improving the practices of
bank by providing high skills and talented workforce which support Barclays bank to achieve its
target. Hence, it can be said that globalisation plays a curial role within the financial growth as
well as development of Barclays banks through improving its business practices by providing
access to new technologies, customer, high skilled staff and several business techniques to
perform operations effectively. Apart from this Barclays bank will also get an opportunity of
establishing synergy to improve its business practices by establishing better relationship with
other banks and financial institutes. This relationship or partnering support in combining the
knowledge and resources of two different entity which is known as synergy that further help in
offering more financial products to customers and achieving success at new market place.
Different ways through which Barclays Bank can overcome negative impact of globalisation
According to the view point of Sam Holt, 2016, there are number of challenges that
Barclays bank has faced while entering in global market which may have negative influence over
the performance of bank. Therefore, it is very essential to learn about global penalty for
overcoming the negative influence of globalisation. For this Barclays bank must work toward
sharing their vision with its employees so that they feel valuable to company and work in right
direction. In addition to this, Barclays bank must also perform detailed market research in order
to learn about the environment as well as consequences that may hamper the practices performed
by bank and influence its brand image. These practices will support Barclays Bank in making it
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able to overcome the negative consequences that affect its performance as well as practices and
leads to greater loss.
CHAPTER 3: RESEARCH METHODOLOGY
Research methodology is defined as that part of investigation which represent the number
of tools and techniques that will be used for investigating, arranging, analysing and interpreting
the information for representing the data in front of readers effectively. This is consider as most
essential part of investigation which support a researcher by guiding the way in which research
must be perform (Frambach and et. al., 2012). These tools and techniques are explained below:
Research approach:- A research approach is one which represent the way in which an
information must be gathered, analysed and used to achieve the objectives behind an
investigation (Mackinlay, 2013). This is basically of two type deductive and inductive among
which deductive approach is one that uses quantitative data for creating hypothesis by forming
up new theory to prove those hypothesis right or wrong. On the other side inductive uses
qualitative information in order to create hypotheses over the existing theory. In this research
inductive approach will be used as the information is based on qualitative method.
Type of investigation:- It is consider as most essential part of investigation which help in
gathering information in effective manner. There are basically two type of investigation such as
quantitative and qualitative (Lane, 2013). The quantitative investigation is one in which data is
gathered in numerical form to represent the fact or figure regarding the particular research
problem (Furlong, 2013). On other side qualitative investigation is one in which information is
gathered in theoretical and detailed manner. In current report qualitative type of investigation
will be used which help researcher in gathering information in more detailed manner so that it
can be explained effectively.
Research Philosophy:- It help in carrying out the work in much effective manner for
obtaining the authentic result. The research philosophy are of two type interpretivism and
positivism. In interpretivism philosophy, research have to use qualitative method of investigation
for identifying the nature of study and conclude them effectively (Hoffmann and Kumar, 2013).
On other side positivism philosophy is one which applied over existing theories for proving the
hypothesis right or wrong. The presented investigation in based on qualitative method of
research and because of which interpretivism philosophy will be more suitable for this
investigation.
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Data collection tools:- This is also an essential part of investigation which decides the
direction in which research should be move. There are basically two type of data collection tools
such as primary and secondary (Kollman, 2016). The primary data collection method is one in
which fresh information is gathered which is accurate and more reliable through sources like
questionnaire, survey, interview etc. On the other side secondary method is one in which
information is gathered from already published data such as books, journals, article etc. In this
investigation both primary and secondary data collection method will be used to perform
investigation effectively. For gathering primary data questionnaire will be used and to gather
secondary data literature review will be performed.
Sampling:- It is defined as a method in which a group of people get selected that
represents the whole population in order to perform investigation over them. There are basically
two type such as systematic sampling and random sampling (Hopkins, 2011). In present
investigation random sampling method will be used by researcher for the accumulation of
reliable information. In this research the sample size of 40 respondents has been selected by
investigator and employees are the respondents of this investigation.
Time scale:-
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CHAPTER 4: DATA ANALYSIS AND INTERPRETATION
8

Questionnaire
Q1. Do you have an idea regarding the concept of globalisation?
a) Yes
b) No
Q2.As per your point of view what kind of impact that globalisation have over Barclays Bank?
a) Positive
b) Negative
Q3. What are the major positive outcomes that Barclays Bank get after globalisation its
financial services?
a) Increase in customer base
b) Increased in revenue
c) Achieving competitive advantage.
Q4. What are negative impact of globalisation that Barclays Bank
a) Change in customer demand
b) Increase competition
c) Legal barriers
Q5. What are the role that globalisation plays in promoting financial growth and development
of Barclays bank?
a) Greater market reach
b) Easy access to market
c) Better investment option
Q6 What are the different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
a) Proper market research
b) Suitable strategic steps
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c) Proper understanding of legislations.
Q7 Do you think that global expansion is effective for the growth and development of Barclay's
Bank?
Yes
No
Q8 Recommend the ways through which organisation can improve its practice at global level.
Frequency table
Questionnaire
Q1. Do you have an idea regarding the concept of globalisation? Frequency
a) Yes 30
b) No 10
Q2.As per your point of view what kind of impact that globalisation
have over Barclays Bank?
Frequency
a) Positive 25
b) Negative 15
Q3. What are the major positive outcomes that Barclays Bank get
after globalisation its financial services?
Frequency
a) Increase in customer base 20
b) Increased in revenue 10
c) Achieving competitive advantage. 10
Q4. What are negative impact of globalisation that Barclays Bank
have faced after its globalisation?
Frequency
a) Change in customer demand 20
10

b) Increase competition 10
c) Legal barriers 10
Q5. What are the role that globalisation plays in promoting financial
growth and development of Barclays bank?
Frequency
a) Greater market reach 15
b) Easy access to market 15
c) Better investment option 10
Q6 What are the different ways through which Barclays Bank can
easily overcome negative impact of globalisation?
Frequency
a) Proper market research 10
b) Suitable strategic steps 10
c) Proper understanding of legislations. 20
Q7 Do you think that global expansion is effective for the growth and
development of Barclay's Bank?
Frequency
Yes 35
No 5
Q8 Recommend the ways through which organisation can improve its
practice at global level.
Data analysis
Theme 1:- The concept of globalisation
Q1. Do you have an idea regarding the concept of globalisation? Frequency
a) Yes 30
b) No 10
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Interpretation:- From the above presented information it has been found that the
majority of people are aware about the concept of globalisation. From the survey it has been
identified that 30 out of 40 respondents said that they are aware about the concept of
globalisation and ways in which it benefit an organisation. On the other side 10 out of 40
respondents said that they don't have much knowledge regarding the concept of globalisation.
Theme 2:- Kind of impact that globalisation have over Barclays Bank
Q2.As per your point of view what kind of impact that globalisation
have over Barclays Bank?
Frequency
a) Positive 25
b) Negative 15
12
a) Yes b) No
0
5
10
15
20
25
30
30
10
Frequency

Interpretation:- From the above given information it has been found that 25 out of 40
respondents belief that the decision of Barclays bank regarding its business expansion at global
level was right. This is because it have a positive impact over the growth as well as profitability
of organisation. On the other side 15 out of 40 respondents said that the global expansion of
Barclays bank has a negative impact over the organisation's operations. This is because it has
increased the risk of competitors that can affect the performance of bank which in turn also affect
its image at market place.
Theme 3:- The major positive outcomes that Barclays Bank get after globalisation its
financial services
Q3. What are the major positive outcomes that Barclays Bank get
after globalisation its financial services?
Frequency
a) Increase in customer base 20
b) Increased in revenue 10
13
a) Positive b) Negative
0
5
10
15
20
25
25
15
Frequency

c) Achieving competitive advantage. 10
Interpretation:- From the above given graph it can interpret that 20 out of 40
respondents said that globalisation of financial services has a positive impact over Barclays bank
by increasing the customer base. On the other side 10 out of 40 respondents said that
globalisation supported Barclays bank in enhancing its revenue by targeting a larger market base
and with the help of continuous flow of foreign capital. Apart from that 10 out of 40 respondents
said that globalisation of financial services supported Barclays Bank to achieve competitive
advantage by integrating the operation of two countries to improve the quality of work.
Theme 4:- Negative impact of globalisation that Barclays Bank has faced after globalising of
its financial services
Q4. What are negative impact of globalisation that Barclays Bank has
faced after globalising of its financial services ?
Frequency
a) Change in customer demand 20
b) Increase competition 10
14
a) Increase in customer base
b) Increased in revenue
c) Achieving competitive advantage.
0
2
4
6
8
10
12
14
16
18
20
20
10 10
Frequency

c) Legal barriers 10
Interpretation:- As per the above mentioned information it has been found that
globalisation of financial services also have negative impact over the Barclays bank. Within the
survey 20 out of 40 respondents said that with the globalisation of financial services has bring
changes in customer demand by increasing their expectation. On the other side 10 out of 40
respondents said that globalisation has increased the competition by brining it to the market
where number of players are already putting effort to eat one another's customer base at
marketplace. Apart from that 10 out of 40 respondents said that globalisation of operations has
increased the legal barriers in front of bank which in turn affect the performance up to a great
extend.
Theme 5:- Role that globalisation plays in promoting financial growth and development of
Barclays bank
Q5. What are the role that globalisation plays in promoting financial Frequency
15
a) Change in customer demand
b) Increase competition
c) Legal barriers
0
2
4
6
8
10
12
14
16
18
20
20
10 10
Frequency

growth and development of Barclays bank?
a) Greater market reach 15
b) Easy access to market 15
c) Better investment option 10
Interpretation:- From the above mentioned graph it has been found that globalisation
plays a crucial role toward promoting the financial growth as well as development of Barclays
bank. Within this investigation it has been found that 15 out of 40 respondents said that
globalisation supported Barclays bank by providing them a greater market reach by expanding
the business at several geographical area. On the other side 15 out of 40 respondents said that
globalisation supported Barclays bank by providing an easy access to market through integrating
business at international level. Apart from this 10 out of 40 respondents said that globalisation of
financial services has supported Barclays Bank by providing more better investment option that
they can offer to customer through its bank or invest to enhance its capital.
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a) Greater market reach
b) Easy access to market
c) Better investment option
0
2
4
6
8
10
12
14
16 15 15
10
Frequency

Theme 6:- Different ways through which Barclays Bank can easily overcome negative impact
of globalisation
Q6 What are the different ways through which Barclays Bank can
easily overcome negative impact of globalisation.
Frequency
a) Proper market research 10
b) Suitable strategic steps 10
c) Proper understanding of legislations. 20
Interpretation:- As per the data presented above it has been interpreted 10 out of 40
respondents said that by performing proper market research Barclays bank can overcome from
the negative impact that an organisation face while it expand business at global level. On the
other side 10 out of 40 respondents said that Barclays bank must adopt appropriate strategical
step in order to avoid any kind of risk or competition that may affect its business. In addition to
this 20 out of 40 respondents said that Barclays bank must develop a proper understanding of
legislations so that work can be performed legally.
17
a) Proper market research
b) Suitable strategic steps
c) Proper understanding of legislations.
0
2
4
6
8
10
12
14
16
18
20
10 10
20
Frequency

Theme 7:- Global expansion is effective for the growth and development of Barclay's Bank
Q7 Do you think that global expansion is effective for the growth and
development of Barclay's Bank?
Frequency
a) Yes 35
b) No 5
Interpretation:- From the above given graph it has been interpret that 35 out of 40
respondents said that they are agree with the fact global expansion has supported Barclays bank
in its growth as well as development. On the other side 5 out of 40 respondents said that they are
not agree that global expansion of financial services supported Barclays bank in achieving higher
growth as well as development at market place.
18
a) Yes b) No
0
5
10
15
20
25
30
35
35
5
Frequency

CHAPTER 5: OUTCOMES
Stakeholders :
The outcome of the investigation will be discussed with stakeholders who are interested
in the affairs of Barclay's bank. These stakeholders includes employees, managers, shareholders
etc. These all are interested in the research outcome as their work get affected by the information
that are being provided by this investigation. Among them by getting information regarding the
financial position and its performance at global level, shareholder will become able to make up
their mind regarding whether to invest more or not for earning better return. On the other side by
getting information regarding globalisation of Barclays, employees become able to enhance their
knowledge and also get motivated toward work after determining the success and growth of
company. On other side by going through research outcome the managers will be able to identify
issues that may be faced by company while expansion so that proper strategies can be formulated
to deal with these issues.
Communicating research outcome
The research outcome could be communicating in several ways such as by spoken words,
in written form or many more. For communicating the research outcome with stakeholders like
managers, employees and shareholders, spoken words will be used as it help in making the
information clear in the mind of these stakeholders with the help of presentation.
Convincing arguments
This investigation is all about Barclays bank in order to determine the major issues that
bank has to face while entering into global market such as Change in customer demand, Increase
competition and legal barriers. It has been found that despite of several issues and challenges
globalisation support Barclays in getting high growth options as it become able to target new
customer which in turn increase the capital holding of bank. In addition to this global expansion
also support in getting access to knowledge and new or more effective technique of performing
operation effectively in which in turn increase the quality of work that also enhance the level of
customer satisfaction.
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CHAPTER 6: RECOMMENDATIONS & REFLECTION
Recommendation
From the above given information it has been found that there are several challenges that
Barclays bank have to face while entering into global market. In order to avoid these issues and
improve its business practices following recommendations are given to Barclays Bank:
 Barclays bank must focuses toward performing a detailed market research before entering
into new market. This in turn support bank to learn about the situation of particular
country along with the opportunities as well as challenges are present in new market.
These information will support in formulating effective strategies for avoiding risk and
availing the opportunities to achieve greater success at marketplace.
 Another recommendation is that Barclays Bank must focuses toward hiring the
employees from the country in which it want to enter that support in integrating the
culture effectively and avoiding the risk of customer expectation failure. This is because
it help in dealing with customer's expectation effectively by deeply understanding it.
Reflection
I am glad that I get an opportunity to perform an investigation over “The Globalization of
Financial Services”- A case study on Barclays Bank.” which is a very interesting and
knowledgeable area of study. With the help of this investigation I become able to improve my
researcher skills as I came to know about several tools and techniques that can be used to
perform investigation effectively. These tools support in gathering, evaluating, analysing and
interpreting the information effectively to represent it in more reliable manner. In addition to this
I also become able to develop my knowledge regarding the ways in which globalisation support
a business to improve its practices. But along with these benefits I have also faced some issues
while conducting this investigation. The major challenges faced by me was the time as well as
budget provide me for conducting this investigation was very limited which has affected by work
also. But I tried my best to perform it effectively and presenting the information in more ethical
and reliable manner. For this I have used questionnaire for gathering information in which
number of questions are being asked by responds which are employees of company. This in turn
help in saving time as well as cost of research as interview take lot of time but on the other side
questionnaire take less time as it can interact with large number of respondents at single time.
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But while conducting survey through questionnaire I have found several issues some of them are,
several respondents are their which provide wrong information regarding the questions asked to
them. Apart from that some of them are not ready to respond over questionnaire, but along with
these challenges I have tried to represent information more accurately and in authenticated
manner in other to avoiding any kind of unethical practice by misleading readers.
CONCLUSION
From the above performed investigation it has been found that globalisation plays a
crucial role within the growth as well as success of an organization as it provide a medium
through which a business can earn more profit by targeting new market and larger number of
customers. This in turn also support banks and other financial institute in getting growth as well
as development in its financial services by getting easier access to new technologies, manpower
and business approaches to perform operations effectively. In addition to this from the survey it
has been found that Barclays bank has faced several issues which left negative impact over the
growth of company such as Change in customer demand, increase competition and Legal
barriers. But apart from this majority of people said that the bank have experienced positive
outcome also by getting larger customer base, achieving competitive advantage and increased in
overall revenue of the bank. These all supported up to a great extend by enhancing the quality of
operations as well as practices that bank perform at international market.
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