QUALITY IMPROVEMENT1
The delivery of Health care system, faces adverse confrontation in highlighting the
urge to align alterations in behavior and practices across various levels and areas of the
community, which are working to improve patient experience. Health care agencies, which
are already experienced with the many providers engaged in clinical quality improvement
(QI), can take advantage of proven standards and strategies for quality improvement
techniques.
The process of quality improvements is a schematic pattern of systematic and
documented operations designed to enhance practices. It is commonly defined in a process of
four steps which include plan, do, study, and act (PDSA) (Donnelly, & Kirk. 2015). Plan is
the phase that includes determining an objective or intent, formulating a strategy or theory for
improvement, establishing measures for progress and executing a plan. Whereas, Do is the
phase where the program elements are put into practice. Study is the phase that includes
reviewing results to check the plan's validity for signs of improvement and achievement, or
issues and flaws. Short-cycle, small-scale experiments, combined with test results review, are
beneficial for teams or microsystems prior applying interventions more broadly as benefits
from these tests can be achieved. Act is the move that shuts down the cycle, integrating the
study generated by the overall process that can be used to modify the aim, alter methods, or
even completely revise an action plan for intervention or enhancement (Taylor et al. 2014).
Changes that were planned for improvement of quality are Chlorine water treatment,
internal review of new water sources, recruitment of new water analysts and lifting of
boreheads above the surface was planned. Processes were implemented and review groups
were settled to analyze the process to control the 2016 outbreak of campylobacteriosis in
Havelock North.

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Quality Important Case Study 2022

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