Table of Content Introduction Various functional roles in the hospitality sector Different methods of communication Conclusion References
Introduction The Hospitality industry consist of a much wider category that certainly includes food, event planning, drinks and beverages services, lodging, airlines, transportation ways, travelling as well as other incorporated fields which are associated with tourism sector. The level and quality of assistance rendered by a particular or group of hotel staff members has been showed to attain pleasant and gratifying experience for visitors or guest.
Various functional roles in the hospitality sector Some functional role seen to have a great effect on certain activities or relate operation of organisation.Ithasbeenobservedthefunctionassociatedwithorganisationmustbe administered and coordinated together so as to achieve the targets as well as definite aims at the given amount of time. Function which are employed by East London catering may be different depending upon the task which will be focussed.
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Cont.… The functional role every hospitality manager must include or adopt are mentioned below. Manage budgets Customer service
Different methods of communication Different methods and type of communication, monitoring and coordination have been applied within East London catering services for making the value chain powerful. Such methods are described below. Communication method Coordination method Monitoring method
Conclusion From the above presentation it can be concluded that, hospitality sector lay major focus on making their customer happy by delivering high quality food and services. HR cycle aids in making drastic development and also one of the main reason in retaining potent employees. Performance planning is required to check and monitor team members quality and level of performance. Coordination, monitoring and communication method are very necessary when it comes to attain goals.
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References Pomerol, J. C. and Barba-Romero, S., 2012.Multicriterion decision in management: principles and practice(Vol. 25). Springer Science & Business Media. Resetarits, P .J., 2012, July. The application of lean management principles to fields other than manufacturing. In2012 Proceedings of PICMET'12: Technology Management for Emerging Technologies(pp. 1705-1742). IEEE.