The Hospitality Business Toolkit

The Hospitality Business
Toolkit

Table of Content
 Introduction
 Various functional roles in the hospitality sector
 Different methods of communication
 Conclusion
 References

Introduction
The Hospitality industry consist of a much wider category that certainly includes food, event
planning, drinks and beverages services, lodging, airlines, transportation ways, travelling as
well as other incorporated fields which are associated with tourism sector. The level and
quality of assistance rendered by a particular or group of hotel staff members has been showed
to attain pleasant and gratifying experience for visitors or guest.