The Hospitality Business Toolkit - Carnival
Added on 2020-12-29
16 Pages3798 Words389 Views
The HospitalityBusiness Toolkit
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 .........................................................................................................................................11 . Ledger Accounts & Trial balance...........................................................................................12 KPI for Restaurants ..................................................................................................................3TASK 2 ...........................................................................................................................................41. Stages of the HR life cycle.......................................................................................................42. Performance management plan ..............................................................................................6TASK 3............................................................................................................................................61. Identification of specific legislations.......................................................................................62. Company, employment & contract law has potential impact on business..............................7TASK 4............................................................................................................................................81. Interrelation among different functions...................................................................................82. Communication, ordination & monitoring..............................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONHospitality is defined as the connection among a guest & host in order to deliver thequality services which is helpful to fulfil the desires of consumers. Hospitality industry isresponsible to provide effective services in order to satisfy the demand of people. In this reportCarnival Corporation & PLC has been selected which is a British- American cruise operator. Tobetter understand this concept, there are following topics are covered such as: trial balance andledgers, recommendations and key performance indicators for restaurants, human resource lifecycle for talent management, performance management plan for negative behaviour and staffsretention and legal and ethical considerations. Apart from this, it also discuss about interactionsof distinct functional roles and to analyse communication, coordination & monitoring methods inthe food ans beverage department. TASK 1 1 . Ledger Accounts & Trial balancePurchase A/CDate ParticularAmount Date ParticularAmount 01/02/19To Kate's Kitchen500128th FebBy balance c/d3455301/02/19To Harry29552Total 34553Total34553Kate's Kitchen A/CDate ParticularAmount Date ParticularAmount 06/02/19To Bank500106/02/19By purchase5001Total 5001Total 5001Harry's A/CDate ParticularAmount Date ParticularAmount 14/02/19To Meganne200801st FebBy purchase2955217/02/19To Bank2955228th FebBy balance c/d2008Total 31560Total 31560Bank A/CDate ParticularAmount Date ParticularAmount 06/02/19By Kate's Kitchen500128/02/19To balance b/d3455317/02/19By Harry295521
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