The Hospitality Business Toolkit

The Hospitality Business Toolkit provides insights into the roles, functions, and communication methods in the hospitality sector. It emphasizes the importance of coordination and effective communication for a successful business.

The Hospitality Business Toolkit

Introduction
 Hospitality business industries provides various services related to food,
drinks, tourism, traveling to their customers. This sector includes 4
segment which included, food and leverage, travel and tourism,
entertainment segment and loading segment.

Roles and functions engage in hospitality sector
Managing budgets: Foods and
beverage industries prepare
budgets to forecast future demand
of their products and services.

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Customer services: Hospitality sector employers provides effective and efficient to their
customer services.
Maintenance work: In hospitality business managers focus on maintenance services.
Managing budgets: Foods and beverage industries prepare budgets to forecast future
demand of their products and services. Manager of Sunshine restaurant prepare various
short and long term budgets to maintain their profitability rate.

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Customer services: Hospitality sector employers provides effective and efficient to their
customer services. Manager of Sunshine restaurant prepare uses various strategies to
provide services to their customers.
Maintenance work: In hospitality business managers focus on maintenance services. As
they need to work on maintenance of equipment which used in preparation of food
items.

Various communication methods used in
hospitality sector
 Meetings: Manager conduct meeting to communicate essential message
with their employers.
 Mails: In today's technological organization uses mails as tool of their
commutation
 Social media: Sending message via mail is comes under professional
terms. Now managers uses whats up ,Facebook and other social
networking sites to promote their businesses food products and attract
their customers.

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Communication is the process of transferring essential business message to one person to
another person. Effective communication tools helps managers to improve coordination
among employees. Manager of Sunshine restaurant uses various tools for communication:
Meetings: Manager conduct meeting to communicate essential message with their employers.
Mails: In today's technological organization uses mails as tool of their commutation

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Social media: Sending message via mail is comes under professional terms. Now managers
uses whats up ,Facebook and other social networking sites to promote their businesses food
products and attract their customers.
Advertisement: Sunshine restaurant publish their restaurant article in newspaper communicate
with people.
Verbal communication: Manager of Sunshine restaurant interact with their workforce and
verbally interpreted their messages to their workforce

Review
 Coordination and integration within different departments are essential
for an running business entity specialty on case of hospitality business.
Communication and coordination between different department of
Sunshine is at strong position .

Analysis
From the above report it has been analysis that an organization needs better coordination
and effective communication tools to run their business successfully in today
competitive world environment. Communication skills of manager specially in food and
beverage industries helps in motivating and influencing their workforce to provide
efficient services to their potential customers.

Judgments And Recommendations
 To improve coordination and interrogation between workforce of various
department of this food in restaurant manager of Sunshine restaurant needs
to conduct various social functions and program to their employers.

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They need to formulate strategies which help in improving relationship between
employer . They can use different games ,and case study method and different
communication methods which will help in developing intellectual skills of workforce.

Conclusion
 From the above analysis it has been concluded that hospitality sector plays
essential part in enhancing growth rate of an country. To enhances
performance level of human resource in food and beverage sector of
hospitality various communication tools are used.

References
 Belarmino, A. and Koh, Y., 2020. A critical review of research regarding
peer-to-peer accommodations. International Journal of Hospitality
Management, 84, p.102315.
 Benson, T., Lavelle, F., Spence, M., Elliott, C.T. and Dean, M., 2020. The
development and validation of a toolkit to measure consumer trust in
food. Food Control, 110 .p.106988.

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