The Impact of Cultural Diversity on Employee Engagement and Retention

The impact of cultural
diversity on the employees
engagement and retention at
workplace.”

Table of Contents
Research Topic: The impact of cultural diversity on the employees engagement and retention at
workplace. A research project on Tesco Plc....................................................................................1
Introduction......................................................................................................................................1
Background to the study.............................................................................................................1
Aim and objectives......................................................................................................................1
Rationale for selection of topic...................................................................................................1
Research questions......................................................................................................................2
Literature review..............................................................................................................................2
To review about the importance of creating and managing equality and diversity at workplace.
.....................................................................................................................................................2
To analyse the impact of cultural diversity on the employees engagement and retention at
workplace of Tesco plc...............................................................................................................3
To determine some more effective HR practices to ensure better management of cultural
diversity at Tesco plc which lead to enhanced employees engagement and retention...............3
Methodology....................................................................................................................................4
Results and Findings........................................................................................................................6
Conclusions......................................................................................................................................8
Recommendations............................................................................................................................9
REFERENCES................................................................................................................................9

Research Topic: The impact of cultural diversity on the employees
engagement and retention at workplace. A research project on Tesco Plc
Introduction
Background to the study
The concept of cultural diversity is related with creating a more inclusive and diverse
workforce which comprises of employees from different background and culture (Annabi and
Lebovitz, 2018). Management of cultural diversity create mangy advantages in form of improved
skills and capability of employees but still many issues and challenges related with maintain
employees coordination and engagement level are also faced (Naim and Lenka, 2018). Thus,
current investigation is lead out on Tesco Plc which is well known multinational British retailer
to analysis about the impact of cultural diversity on the employees engagement and retention at
workplace.
Aim and objectives
Aim of the research
To get a better insight about the importance of equality and diversity along with analysing
the impact of cultural diversity on the employees engagement and retention at workplace. A
research work on Tesco plc
Research Objective
 To review about the importance of creating and managing equality and diversity at
workplace.
 To analyse the impact of cultural diversity on the employees engagement and retention at
workplace of Tesco plc.
 To determine some more effective HR practices to ensure better management of cultural
diversity at Tesco plc which lead to enhanced employees engagement and retention.
Rationale for selection of topic
It today's business environment where a high level of competition is prevailing, it become
vital and importation for all business organization to focus and emphasis on effective
management of cultural diversity. Thus, selection of current research topic is rationale as it
facilitates analysis of impact of cultural diversity on the employees engagement and retention at
workplace. Further, selection of current research topic also meets the personal and academic
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purpose of researcher along with enhancing skills and competencies. The current study helps in
meeting the personal purpose of researcher as the selection of topic as per the personal interest of
the investigator. Beside this, academic and professional purpose are also met by current study, as
it ensures improvement in managerial skills and other competencies through practical experience
of managing all research activity. Beside this, review and survey of various literature also
supports and boost the knowledge and understanding level of the investigator.
Research questions
 What importance is associated with creating and managing equality and diversity at
workplace?
 What possible impact is lead out by cultural diversity on the employees engagement and
retention at workplace of Tesco plc?
 What are the some more effective HR practices to ensure better management of cultural
diversity at Tesco plc which lead to enhanced employees engagement and retention?
Literature review
To review about the importance of creating and managing equality and diversity at workplace.
From the perspective of Annabi, H. and Lebovitz, S., 2018, equality and diversity are the
two most important aspects while managing an organisation. The objective of equality and
diversity is that each employee working in an organisation should have all opportunities and they
should be trated equally whether they belong from any religion, caste, gender. While having a
diverse workplace, it provides many benefits like talented people can be hired if job roles are
available to everyone and not just to few people, when employees are treated equally and diverse
attitude is there among whole workplace, then they also feel enthusiastic to work for that
particular organisation. (Jones, Murray and Tapp, 2018)Equality and diversity is also treated
important because employees are from different cultures so they have their talent and skills, own
ideas so it is an advantage for the business also as they can sell their products at international
level too. From the view point of Anja Zojceska, ensuring equality and diversity has become the
most necessary advantage for an organisation. Diversity increases creativity as people have their
own experiences and have their own views and ideas which lead to great creativity in the
organisation. When any problem arise in an organisation then diverse workplace is able to solve
their problems faster in comparison with other companies who don't persue equality and
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