The Impact of HR Practices on Supply Chain Performance

Running Head- The impact of HR practices on Supply Chain Performance of the organization
(UNDER THE SUPERVISION OF MINISTRY OF HIGHER EDUCATION IN OMAN AND IN
ACADEMIC AFFILIATION WITH ‘CALIFORNIA STATE UNIVERSITY, NORTHRIDGE’-
U.S.A)
Department of Business Administration and Accounting
MGT402
Graduation Project
Academic Year: 2018-2019
Semester: 1st
Topic
A case study of Majan Electricity Company(Head Office-Sohar)
Submitted by:
No ID no Name
1 201401664 Khadija Rashid AL-Maktoumi
For the partial fulfillment of Bachelor Degree in Human Recourses Development
Supervised By: Dr.Haidhar Abbas
Date of Submission:
ACKNOWLEDGEMENT

DECLARATION
I hereby declare that all the information furnished in this file for the research purpose is done by
me. There is no concealing of ideas and thoughts from other research works. In addition to this,
the due credit is given to other authors whose findings have been included in the study.

ABSTRACT
The dissertation on the topic of role of human resources management in logistics sector is
presented in this paper. The first chapter identifies the problem statement. It has a number of
definitions and a brief introduction is provided. The second chapter is of literature review in
which the primary and secondary sources are explored to have valuable insight over the topic. In
the second chapter, various studies are provided which cover the topic in-depth. Then, in the
third chapter, research methodology is written. The sample population is identified; qualitative
and quantitative approaches are considered and presented in detail.
The data gathered from the study is analyzed and interpreted in the next chapter. The data
gathered presents the picture of study in the form of tables and figures. Where needed, tables and
figures are provided. After this, the last chapter of conclusion and recommendation is written in
the paper. Recommendations are provided along with limitations of the study. In the end suitable
conclusion is drawn.

Table of contents
List of Tables and/or List of Figures.............................................................................................11
Chapter I........................................................................................................................................12
Introduction....................................................................................................................................12
1.1 statement of the problem......................................................................................................14
Purpose of the study...................................................................................................................14
The significance of the study.....................................................................................................14
Definition of terms.....................................................................................................................15
Chapter II.......................................................................................................................................15
A review of the literature:..............................................................................................................15
2.1 Introduction..........................................................................................................................16
2.2 Overview..............................................................................................................................16
2.3 Theories related to human resources practices and supply chain performance...................19
2.4 Literature review gap...........................................................................................................21
2.5 scope of the study.................................................................................................................21
Introduction................................................................................................................................23
Study #1: Exploring the role of HR practices in the supply chain.............................................23
Study #2: The Impact of HRM Practices on Supply Chain Management Success in SME.....24
Study #3: Human resource practices, supply chain performance, and wellbeing....................25
Study #4: Supply chain management and suppliers' HRM practice........................................25

Study #5: Impact of human resources on supply chain management and performance..........26
Study #6: Human Performance in Supply Chain Management...............................................27
Study #7: Human Resource Management and Supply Chain Management Intersection........28
Study #8: Human Resource Management Policies and Supply Chain Management in Apparel
Industry in Delhi /NCR..............................................................................................................29
Study #9: Influence of human capital on healthcare agility and healthcare supply chain
performance...............................................................................................................................30
Study #10: Supply Chain Management: Success factors from the Malaysian manufacturer’s
perspective.................................................................................................................................31
Study #11: IMPACT OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES ON
EMPLOYEE PERFORMANCE (A case of Telekom Malaysia)..............................................32
Study #12: Exploring the importance of human resource activities-strategies alignments:
Interactive brainstorming groups approach................................................................................32
Study #13: Performance perceptions among food supply chain members: A triadic assessment
of the influence of supply chain relationship quality on supply chain performance.....................34
Study #14: The impact of innovativeness on supply chain performance: is supply chain
integration a missing link?.............................................................................................................35
Study #15: An empirical analysis of supply and manufacturing risk and business performance: a
Chinese manufacturing supply chain perspective..........................................................................35
Study #16: Interdependent supply relationships as institutions: the role of HR practices............36

Study #17: Measuring supply chain knowledge management (SCKM) performance based on
double/triple loop learning principle.............................................................................................37
Study #18: A framework of supply chain orientation...................................................................37
Study #19: Supply chain integration and efficiency performance: a study on the interactions
between customer and supplier integration...................................................................................38
Study #20: The effect of supply chain management practices on supply chain and manufacturing
firms’ performance........................................................................................................................39
Study # 21: The effect of high-involvement human resource management practices on supply
chain integration............................................................................................................................39
Study22: Human resource management issues in supply chain management research: A
systematic literature review from 1998 to 2014............................................................................40
Study 23: Humanitarian supply chain performance management: a systematic literature review 40
Study 24: Research on the phenomenon of supply chain resilience: A systematic review and
paths for further investigation........................................................................................................41
Study 25: Impact of human resources on supply chain management and performance................42
Study 26: Measuring and managing the sustainability performance of supply chains: Review and
sustainability supply chain management framework.....................................................................43
Study 27: Knowledge management, supply chain technologies, and firm performance...............43
Study 28: Leveraging human resource development expertise to improve supply chain managers
' skills and competencies................................................................................................................44

Study 29: Identifying the drivers of enterprise resource planning and assessing its impacts on
supply chain performances............................................................................................................45
Study 30: Business excellence through total supply chain quality management..........................46
Chapter3 Research Methodology..................................................................................................48
3.1 Introduction..........................................................................................................................48
3.2 Research Questions..............................................................................................................48
3.3 Objectives and Hypotheses..................................................................................................49
3.4 Research Design...................................................................................................................49
3.5 Sampling Procedure.............................................................................................................50
3.6 Tools and Techniques used for Data Analysis.....................................................................50
Chapter 4 Data Analysis and Interpretation...................................................................................53
4.1 Introduction..........................................................................................................................53
4.2 Data Analysis and Interpretation..........................................................................................54
4.3. Summary of Results............................................................................................................56
Chapter 5 Findings, Conclusions and Recommendations.............................................................70
5.1 Major Findings of the study.................................................................................................70
5.2 Conclusion...........................................................................................................................70
5.3 Key Recommendations........................................................................................................71
5.4 Implications of the study......................................................................................................71
5.5 Limitation of the study and scope for future research.........................................................71