The Impact of Life Coaching Programs on Business Performance

This study aims to investigate the impact of life coaching programs on the increasing performance of a business, with a case study on Waitrose. It explores the concept of life coaching, its significance in improving business performance, the relationship between coaching programs and business activities, and measures that can be undertaken to gain growth and a competitive edge.

The impact of life coaching programs over
peoples success wellbeing

Table of Contents
INTRODUCTION.......................................................................................................................................4
Background of Research....................................................................................................................4
Rationale of Research........................................................................................................................6
Aim....................................................................................................................................................6
Research Objectives..........................................................................................................................7
LITERATURE REVIEW............................................................................................................................9
METHODOLOGY....................................................................................................................................16
Research philosophy........................................................................................................................16
Research approach...........................................................................................................................17
Research strategy.............................................................................................................................17
Research choice...............................................................................................................................17
Research Design..............................................................................................................................18
Time horizon...................................................................................................................................18
Analysis and data collection............................................................................................................18
Research instruments.......................................................................................................................19
Sampling.........................................................................................................................................19
Data Analysis..................................................................................................................................20
Reliability and validity of the study.................................................................................................20
Ethical consideration.......................................................................................................................20
Limitations of Research...................................................................................................................21
CONCLUSION AND RECOMMENDATIONS.......................................................................................38
Conclusion.......................................................................................................................................38
Recommendations...........................................................................................................................39
REFERENCES..........................................................................................................................................41

TOPIC: The impact of life coaching programs over the increasing performance of a
business.
INTRODUCTION
Background of Research
The project mainly aims to determine the influence of life coaching programs over the
increasing performance of the business; therefore, life coaching is a wider aspect which mainly
defined as the profession which is profoundly different from the aspect of consulting, counseling,
advice, monitoring, therapy and so on. The coaching is an effective process which mainly
addresses the specific individual projects, business successes, general conditions and transitions
which an individual’s personal life, interrelation and the profession through evaluating what is
going over a specific situation or currently what things are going on. However, it also
discovering what potential obstacles or challenges are arises and influences individuals learning
or selecting an appropriate course of action to create an individual’s life for which they dream
for. A life coach may help each person recognize and improve his or her strengths and define
professional and personal goals. Their job is to help the coaches in the whole process of change
(Aditya, 2019). Life coaching is an approach that has been very misunderstood, Therefore, many
of us recognizing this as a modern form of advice; some are seeking this as a costly aunt of pain
and many as a result of the mindset of the Americans to follow their proverbs. The reality
couldn't be any other. Life coaching has been a highly effective form of speech therapy to the
point that this has helped transform people live. In the context to business life coaching is
recognized as an effective approach which helps individual to break their negative belief patters,
act more decisively or set suitable objectives in relation to attaining what they wish for or what
they want to achieve. In the increasing growing world, the competition within the business sector
is increasingly high, as the businesses are mainly seeking for attaining higher growth and
success. For this, businesses and its management are concern over increasing the performance of
the employees, therefore, life coaching is recognized as an effective tool which is widely
implemented to addressing the weaknesses of individuals thoughts and provide them a clear path
to attain personal as well as professional objectives. A life coach results in someone who can
help define and build a workable strategy to achieve goals. Many people may feel like coaching
is a new approach, but you need the expertise, enthusiastic help, critical perspective and an

overview of a mentor as a world-class competitor. Life coaching is indeed a major part of
collective shift towards job and life stability. In this present study, the analysis is based on
Waitrose, it is a large British supermarket, which sells grocery as a part of widest employee
owned retailer. The company is concern over implementing life coaching program as an effective
strategy which helps the business in developing the performance of employees at workplace, as it
aid in effectively monitoring the operations of the business and provide sort term goals to the
employees to attain advancement.
Background of Industry
In UK, life coaching isn't controlled and if an individual has the requisite qualifications
and attributes, everyone can operate as life coach. Increasingly, consumers continue to prefer
trainers with advanced credentials and membership. Life coaching is recognized as an effective
part of the broader self-improvement industry, which has developed exponentially in recent years
with more people discovering the ability to strengthen and handle their own lives. It is the way to
build skills. Life coaching started in the USA – it was the growth of management consulting and
corporate coaching. In this present project the entire evaluation of based on Waitrose, thus it is a
large British supermarket, which is operated via the largest number of employees. Therefore, the
company has established its operations as the largest grocery supermarket store. The company
was founded in the year of 1904 by the potential efforts of Wallace Waite, Arthur Rose and
David Taylor. The headquarter of the firm is in Bracknell, Berkshire, and Victoria, London,
United Kingdom. The company is operated in around 338 locations and deals in food products.
The company is operating with the staff range of 52590 employees, which are putting their
potential efforts in the growth and success operations of the business. The estimated profit of
Waitrose is around £5,400.4 million, which shows the growth of the business. the company is
working for the objective of increasing the performance and the p0rofitability of the business and
for this, the management of the business is concern over implementing the approach of life
coaching program, as it is imperative in overcoming the weaknesses of the employees and
provide them direction to set clear and concise objectives and achieve them effectively to
enhance the personal and professional growth. As people understood the value of business
coaching, they started to provide specific programs to support people navigate their own personal
lives. Prominence of life coaching and self-handling gurus has increased an industry's visibility

and allowed it to expand so rapidly. These were about 300,000 coaching staff in 2015, and it is
projected to rise to about 330 thousand through 2020. In life coach and mentoring industry
techniques like neuro-linguistic programming have been famous in recent years, although some
of an arguments made on these strategies are controversial (Allen, 2016)..
Rationale of Research
The rationale behind conducting this investigation over evaluating the impact of life
coaching programs over the increasing performance of a business. Therefore, it is a wide area of
study, which is effectively considered as the major aspect of business. Thus, businesses within
the modern era are facing the issue of business performance and the analysis over the aspect of
life coaching program helps the businesses in improvising the operations at wider level. The life
coaching is helpful in enhancing the knowledge and the personal development of an individual in
an effective manner. This present research is mainly conducted in order to fulfill the personal as
well as professional development. In context to personal way, researcher wants to gain the
understanding regarding the importance of the online life coaching full staff as this is beneficial
to the person in its career or future. Other than this, researcher conducts the investigation in
professional context as to enhance the analytical as well as research skills to perform this kind of
investigation. From it, research skills and competences of a learner are enhanced so that it can
able to conduct the similar kind of Investigation in future. Through performing the research,
investigator can able to conduct the investigation in future in a systematic manner and can able to
get the positive outcomes (Camiré and et. al., 2018).
Aim
The entire study activity depends primarily on the research objective. As an efficient and
most significant part of the analysis that aids a researcher in evaluating results of the test. Aim is
described as a predetermined statement, which includes a problem relevant to research as a
concisely or explicitly defined expression. It part of the study allows the researcher to correctly
direct entire project to potential outcomes. This can also be described as most important
dissertation section, because every activity is built on the study objective (Early and et. al.,
2017). This promotes research in the right direction and advice. The aim of this research is “To
investigate the impact of life coaching programs over the increasing performance of a business.
A case study on Waitrose.”

Research Objectives
The research aim, objectives and the questions are regarded as an essential research
component which helps a researcher recognize both individual and organizational impacts and
issues. In order to recognize problems arising from the analysis, the research target is relevant
and significant. Usually, they are articulated in lay forms and contribute to both the staff and a
researcher. Section of the research can be linked to research questions and followed as
declaration of intent which has no hypotheses (Fontinha, Van Laar and Easton, 2018).
Therefore, the study objective is a descriptive, explicit and declarative statement that offers the
researcher.
 To develop basic understanding regarding the conceptual framework of online life
coaching in context of an organisation.
 To critically determine the significance of Online Life coaching programs in improvising
business performance.
 To identify the relationship between online coaching programs and business activities.
 To denote the measures that can be undertaken by online life coaching programs to gain
more growth and competitive edge for Waitrose within UK.
Research Questions
It is a strong and significant segment of research where the investigator needs to be more
precise in answering all the questions. This is a central and critical core of literature or studies.
The study project will be emphasis methodologies evaluated and study directed at whole stages,
feedback collection investigation carried out. This is a request to respond to a specific problem or
concern. The main goal of study is to provide more comprehensive and reliable guidelines and
centers (Fusco, O’Riordan and Palmer, 2016). This is also the conceptual point or part of the
start of natural research.
 What is the conceptual framework of online life coaching in context of an organisation?
 What are the significance of Online Life coaching programs in improvising business
performance?

 What is the relationship between online coaching programs and business activities?
 What measures can be undertaken by online life coaching programs to gain more growth
and competitive edge for Waitrose within UK?

LITERATURE REVIEW
The research also needs researchers to tackle all study goals and problems in a coordinated
manner. This aspect of research still applies. In addition, to systematically and extensively gather
information on the impact of life coaching programs over people’s success and wellbeing. An
exhaustive overview of past studies of a subject is a literature review. This part discusses
academic articles, books and other documents related to a particular research field. All previous
work should be mentioned, identified, summarized, analyzed and explained in an analytical
manner. The aim of review paper is to briefly examine recent developments in all specific fields.
The paper summarizes current awareness of the subject in general. When analyzing the results in
recent research papers this provides an awareness of the subject for the reader. The aim of
literature review is to understand current and specifically relevant research and discussions
subject or area of study, and in writing to present this knowledge. Learner will develop expertise
in field by performing literature review (Gabrielle, 2019). It is necessary to hear about main
principles, analysis and research methods used in profession can also hear how investigators can
understand.
Explanation regarding the conceptual framework of online life coaching in context of an
organisation?
As per opinion of Erin M. Lefdahl-Davis, Levi Huffman, Jackie Stancil and Alexandra J.
Alayan (2018) Life coaching is meant to help people reach their business or personal goals in
right direction much as a sports coach would do to a sportsman but the techniques used through
individual life coaches are somewhat different. This might seem like a lot of people will shy
from idea of turning to coach outside a sports sense but the more think about it, more know that
people have been turning for years on friends and family for assistance and guidance. Life
coaching is an extension of this assistance. Life coaching is aimed at assisting people in
overcoming their negative habits of thinking, in behaving more effectively, and in achieving
simple expectations on what life needs. Most coaches are highly educated and have a wide
background in ties, stress, self improvement, business, employment, motivation, innovation and
family etc. Life coaching concentrates on strategies in which a person attempts to attain the
desired results. This is not counseling as many inexperienced people would think about life

coaching. Counseling focuses mainly on the history of a person; it seeks to look for the reasons
for his or her loss and trauma. Coaching is more focused on today and future. Its aim is to partner
and take person from where they are in present to where want to be in future. The way to help
people overcome their issues and attain goals is through a series of personal sessions either over
the telephone or through email or face-to- face sessions like therapy. Although online life
coaching is often linked to the world of business, there are coaches that deal with people and
personal lives through helping them explore and discover routes for success. This more intimate
way of life is mostly practiced face to face (Gould and et. al., 2017). Life coaching is
professional activity that seeks to help people grow through their talents, work for goals and
well-being in all aspects of life. The existing mixed methods study examines some advantages,
including major increases in self-confidence, the satisfaction of choice of the major, the
awareness of values and alignment with decision-making, links to the aim of life and the setting
of individual objectives and achievement. In the context to business, life coaching plays an
imperative role in providing suitable direction to individual to implement their own objectives
within the small goals and achieve the targets to attain personal as well as professional
development. In the modern era, with the increasing competition, The organizations are mainly
concern over attaining higher competitive edge. Thus business in each size is concern over
developing the performance ability of the employees at workplace. However, the management of
the business are widely encompasses over providing life coaching programs to their old as well
as new employees for the intention to developing their working ability and improvise the
decision making among people. Thus this will aid the business in the direction to attain
advancement. Life coaching provides clear beneficial outcomes including greater knowledge and
perspective, improved health and better quality of life. It was found that life coaching is more
effective. Life coaching improved mental health and satisfaction with life in people, although
direct intention of life coaching process was not to improve mental health. Life coaching was
also found to help achieve the target and to affect one's absolute hope. Coaching can help people
understand and achieve job goals. The positive effects of online life coaching can impact the life
of a person for a long time and can enable him / her to maintain a better life quality if continued.
"It seems as if well-being that is a product of goal success and the satisfaction of psychological
needs will become a cognitive and emotional reinforce, which can contribute to more goal
improvements later.

What are the significance of Online Life coaching programs in improvising business
performance of Waitrose?
According to the Peláez, Coo and Salanova, (2019), online life coaching programs are
essential and important for business organisation in improvement of its business performance
successfully. There is some significance or importance of life coaching program that will assist
business organisation in enhancement of its performance level. This importance will be
explained as below:
Greater self-and contextual awareness: Life coaching programs helps an organisation to
increase awareness about this business among employees. For this, coaching is a best way or
option for improving understanding and knowledge about the business among employees. If
employees have proper knowledge regarding the business, they can perform all tasks or activities
in effective manner that turn to impact by improving business performance.
Enhanced ability to communicate: This is another significance of life coaching program that
support Waitrose by enhancing their business performance effectively (Yu and et. al., 2020). A
coach work with an organisation to analysis the ways to enhance how they communicate what is
important for to company. In this, company become able in communicating of all information
about the business in clear and systematic manner. This turn to impact by reducing the
possibilities of conflict or misunderstanding among workforce. This will helps in increment of
employee’s job satisfaction that turn to help Waitrose by improving its business performance in
successful and effective manner. Along with this, online life coaching assist the employees to
improve the professional and the personal lives. The life coaching programs is helpful in
improving life quality of clients. From the life coaching, client can strengthen its relationship
with the others, have peace in lives, understand, move business forwards and also meet with the
set objectives.
Provides proper Direction- This is a main role of business coach to provide accurate direction
to their employees. By getting proper direction, employees work with more effective manner that
turn to assist an organisation in enhancement of its business performance. An employee first
want life coach to understand who they are and what they want. Employees may know what
information they want in the life sometimes and sometimes may not have any idea other times

(Zuñiga-Collazos and et. al., 2020). A life coach will help if they feel a sense of disappointment
or unhappiness and can't quite name it. Clarity means that they understand who they are and that
we live a life that has meaning and purpose. This means knowing what really want, why want it,
and how can go about everything getting it.
Gaining clarity about what client want- This is a biggest advantage of life coaching program
for Waitrose. Get guidance on what clients want and how clients want it to be done. Make clear
who they want to be, what passion and purpose is and what you care most about. Many people
never take time to identify themselves and their lives and therefore never have a definite path and
strive to achieve mediocrity. By identifying the need and wants of clients about the product or
services, it will assist Waitrose in attraction of larger base of customers that output in improved
business performance (Cameron and et. al., 2019).
Helps with Goal Setting- It is not easy for an organisation to set personal objectives and it is
particularly challenging to imagine long-term objectives. Company can set targets in near term,
but it is highly important to set goals and consider where they want to be in future. Life coach
can help to understand immediate, future desires and requirement via the process of setting
goals. They will provide with leading questions which can help think about the life. It will also
help organize better and prepare to produce results.
Conveys experiential knowledge- Coaches with highest expectations of living, company has
tremendous skills. Life coaching is important for Waitrose in improving of its employee’s
performance and productivity. Higher knowledgeable and experienced coach will assist
employees to increase their understanding about the business activities or functions. This will
assist Waitrose by enhancing their performance level that result is improved brand image.
What are the relationship between online coaching programs and business activities of Waitrose?
As per the view presented by Dyrbye and et. al., (2019), online coaching programs helps
business organisation in improvement of its business activities. With the help of coaching
programs, Waitrose can easily communicate important information about their business to the
workforce. By getting proper information about the business, employees become able in
conducting of business activities in successful manner. It has been identified that online coaching
programs has positive relationship with the business activities of an organisation. There are

various benefits of online coaching programs such as cost effectiveness, reducing the time issues,
increasing higher knowledge etc. These are major advantages of the online coaching programs
that will be essential and significant for the growth of company. As per opinion of Daniel Bloom
(2020) Life coaching is form of the development under which experienced person supports an
individual to attaining particular objectives through providing proper guidance and training.
There is a positive and direct relationship among online life coaching and the business activities.
In an organization, life coaching is helpful in guiding the staff members and also proving them
the proper direction so that they can able to attain the set objectives within given time period. In
addition to this, life coaching not only help to identify the weakness and strengths of an
employee but also teach them new skill set which they can apply on their work. This will assist
them to set the objectives and determine skills which they require and also challenges which they
can face to attaining the set goals. Other than this, life coaching can used to work on all the areas
(Jones, Woods and Guillaume, 2016). There are some ways mention below which stated that life
coaching helps in business activities and staff members:
Setting clear objectives- The career objectives are necessary, hard working and keep focused.
The employees spend amount time at workplace so this is necessary that they do not feel stuck in
rut. Life coaching can be helpful for determining the career objectives and also laying out clear
action plan to attaining them. It provides staff members direction sense and also performing
work towards.
Empowering staff members- The main aspect of the life coaching is that this is design to be
empower the people and also encourage them so that they can control on career. It will assist
them to be feel motivated and also invested truly. If the staff members have set objectives and
they are working towards it then taking proactive approach to attaining them to feel empowering.
This is helpful in providing the job satisfaction to the staff members (Knudsen and et. al., 2017).
Teach valuable skills to staff- The life coaching not only help the staff to determine their
weaknesses and strengths but also teaches them new skills which they can be apply to work. This
helps in teaches them the problem solving and also self reflection. The providing the valuable
skills to the employees by using the life coaching, they can able to perform the activities in a
simpler manner and focus on attaining the objectives within give time period. The employees
can able to apply these skills to career and also any challenge they faced at workplace. On the

other hand, this promotes the better communication as well as the self development.
Communication is one of the necessary soft skill for a staff members and also the life coaching
can assists them to develop ability to listen, communicate and speak with the others (Kramers
and et. al., 2020).
Teaching employees to embrace the work life balance- In this, not all the professionals able to
get work life balance. While the managers want to get most from teams, assuring employees
which are not be overworked is important. In regards to this, life coaching help them to enjoy
private life.
These all are the different ways through which the team at workplace can be benefited from
life coaching and also take some time to reflect career. This will assist them to set objectives and
determine skills they require. This gives them opportunity to develop the skills and determine the
weakness area which they require to work on. This will assist them to progress in career and also
make better contribution towards attaining business objectives (Lancer and Eatough, 2018).
What measures that can be undertaken by online life coaching programs to gain more growth and
competitive edge for Waitrose within UK?
As per the opinion of Hendriani, Efni and Tiyasiningsih (2019), online life coaching
programs are beneficial and significant for business organisation. As it helps them by increasing
employee’s knowledge about the business activities and functions. This will assist Waitrose in
improving of its business performance at national as well as international level that turn to assist
them in accomplishment of competitive advantages. Online coaching program support in
increasing the employee’s knowledge about business. By increasing their understanding and
knowledge about the, employees plays an important role in attainment of competitive edge.
Kori D. Miller (2020) stated that life coaching is one of the popular profession in all over the
world and shows the no decreasing signs. This placing employees more important on the self
development as well as well being. Through the online life coaching programs, workers can
understand their objectives which needs to be attaining and also find out the effective ways to
overcome from the obstacles. There are some of the effective measures which can be undertake
through online life coaching programs in order to gain the more development and also
competitive edge:

Selection of right audience- In context to Waitrose, when life coaching needs to be given then
it is necessary to chose the right audience. This helps the life coach to conducting the online life
coaching programs (Northcott, and et. al., 2017). Employees are the audience to proving life
coaching programs.
Application of right targeting approaches- After choosing of the right audience, it is necessary
to apply the tight targeting approaches. The life coach gives the example to employees about the
managers and top management. This helps in give the face to face example about the hard work
and the skills of managers about performing the activities in an effective manner. This helps in
motivating and encouraging the employees to give their best efforts about doing the work.
Training of own personnel- Training is one of the most effective way to enhancing the core
competencies as well as abilities of an employees. The life coach should maintain the skills and
also determining the weaknesses of employees so that there will not be negative impact develop
on the set objectives and also enhance productivity. This will helps in gaining the competitive
advantages for Waitrose (Panagioti and et. al., 2018).
Promotion of operations- This helps in describing the employees about conducting the
operations of business and also promote them effectively. Promoting is helpful in guiding the
employees about performing business operations and also growing the online life coaching
programs effectively.

METHODOLOGY
A most creative aspect of research dissertation is the research methodology. Therefore
this is principally characterized as systematic, textual evaluation of the methods which are
substantially applied to an area of study and includes therefore primarily abstractive or analytical
evaluation of body of instruments and concepts associated with certain background of
understanding. In successful conduct of a survey, the researcher’s main primary duty is to
identify proper methodologies covering a certain area. Research method is beneficial in creating
essence of studies in order to provide an adequate direction in making the appropriate option of
methodologies relevant to achieve results that generate interest for the investigator and for other
learners. This section mainly focuses on a variety of methodologies that direct the whole
research adequately to generate accurate and reliable results (Parsloe and Leedham, 2016). For
carrying out important research on the basis of the impact of life coaching programs over
people’s success well being appropriate methodological selection, entire exploration is
effectively directed towards successful results. It covers the different layers of the research onion
such as research type, research philosophy, approach to analysis, research design, data collection
methods, processing of data, ethical consideration and others. So the selected field of study is
broad and appropriate selection, valuable results can be produced by guiding the entire research
in the appropriate direction.
Research philosophy
It is important to determine how researchers interpret and analyze data. The philosophy,
ontology, axiology, and research philosophy of epistemology are various. Ontology describes the
quintessence of reality. Essentially, epistemology helps researchers to find details. Axiology
allows researchers to focus on the effect of beliefs and intrigues on job commitment and
evaluation. Analysts are able to achieve target outcomes by finding an epistemology hypothesis
important in the current evaluation and flow concentrates. Research philosophies are generally
divided into two sections that are interpretivism or positivism. Both methods are efficient and
successful for the assembly and decision-making of accurate data. Positivism philosophy is used
for this research process. This research philosophy should lead to the successful conduct of study
and the gathering of quantitative knowledge. This is successful in gathering and storing data at a

lower cost and time. If the philosophy of interpretivism is not appropriate for the primary
research as it takes time and money (Rankin-Wright, Hylton and Norman, 2019).
Research approach
The researchers use this layer of the research onion to analyze or evaluate qualitative and
quantitative information. There have been two inductive and deductive methods for analyzing
results. Deductive approach is helpful to evaluate data on the impact of life coaching programs
over people’s success well being appropriate methodological selection, as it helps in analyzing
quantitative data in a minimum amount of time. At other hand, inductive research approaches are
not useful in primary or secondary research, since they are focused at quality data which lead to
more time and costs (Räsänen and et. al., 2016).
Research strategy
This aspect of the research onion helps researchers collect primary and secondary data by
a variety of research strategies. There are a range of methods for study, including action analysis,
case studies, experiments, surveys, intervention research, and systematic examination of
literature. A survey and literature review will be used to perform primary and secondary research
on impact of life coaching programs over people’s success well being. In secondary research,
systematic analysis of literature is conducted, while primary research is accompanied by the
survey. Those promote the inference of reliable findings effectively, the key explanations for the
literature review and the survey (Rehman and et. al., 2017).
Research choice
There are several research choices that the investigator should find to carry out various
research activities successfully. Researchers will choose to collect and analyze quantitative and
quantitative data. Quantitative analysis includes formal data collection processes that lead to
numerical or statistical data representation. Qualitative study includes the method of systematic
knowledge collection by evaluating respondents' views. Qualitative research can be considered in
this research process, as this helps to provide accurate and adequate information about the
subject. It would allow desired outcomes of research to be achieved (Sawiuk, Taylor and Groom,
2018).

Research Design
This concerns a study framework or strategy or a series of processes and conditions in
which a research project can be carried out and tracked. However, research design can be
described as a master plan which shows how research is carried out. The plan for various
approaches and processes to be implemented to collect and analyze information from decision
makers is precise and practical. This is method of assessment or accumulation circumstances
which is deliberately designed in order to integrate value into the business cycle of analysis.
Therefore, the whole analysis concerns the conception of the sample, which researchers use to
analysis its influence (Semino and et. al., 2017). The dissertation is primarily classified in three
parts as descriptive, experimental and exploratory. In investigating the impact of life coaching
programs over people’s success and well being, concept architecture is optimally adjusted, as it
enables researchers to effectively conduct study.
The research designs are important but a more relevant and efficient descriptive design is
used by investigators to collect efficient information about the subject. This definition is justified
because the profile of respondents, behaviors and circumstances is acceptable. It allows the
person's variables to be prepared and the compilation of additional information to be
systematically and accurately analyzed very economically. Information can be acquired from the
study. It was critical because it helps a researcher establish a descriptive, accurate or quality-
based understanding.
Time horizon
Time is essential and valuable aspect of the study. There's many two important,
quantitative method to the time horizon. Those are approaches of the time horizon, however, the
cross-sectional time approach is useful and beneficial as per the current study, since it assists
researchers throughout the full study period. This method is focused on the current situation and
assists researchers in their systematic and timely completion of the full research project. At other
hand, a quantitative time period method is not useful because this takes because long as possible
and does not have reliable results (Stoszkowski and Collins, 2018).
Analysis and data collection
It is an essential tool of methodology since this assists researchers gather and process
qualitative or quantitative data. This is classified as primary and secondary two important

sources of data collection. Both data collection sources are important in an investigation because
they have reliable evidence. The questionnaire is a valuable tool in order to gather primary
information as it facilitates the collection of primary data from large populations. In order to
collect the information from primary method, there has been questionnaire used. There are
different ways to obtain secondary knowledge, such as newspapers, journals, books, journal
research and others, for secondary sources. Both of these are also valuable sources of study. It
assists researchers in collecting primary and secondary data to meet research aims and objectives
(Stoszkowski, Collins and Olsson, 2017).
When interpreting or assessing qualitative or quantitative data for the investigator, data
analyzes is useful. According to the subject or research currently under way, quantitative data
will be collected and frequency distribution analyzes adopted through the researchers as an
analytical tool for analyzing this information. The tool helps researchers determine quantitative
knowledge within a given period of time.
Research instruments
The data collection is a significant part of this. Various tools, including the interview,
questionnaire, focus group, assessment and modeling, are available for primary data collection.
These are all important tools for primary data collection however the questionnaire is useful and
useful to gather information on the impact of life coaching programs over people’s success and
well being. Investigators may need to take close ended questions in this methodology. It is also
an important method for researchers to gather accurate or primary social impact of life coaching
programs over people’s success and well being (Susan English, Sabatine and Brownell, 2018).
Sampling
The sample of the data is primarily based on a statistical assessment tool to choose a
representative sub-set of data sources for manipulation and evaluation in order to identify
patterns and guidelines in larger data set under consideration. It is the method used to hire or and
choose sample sizes from the overall population. Mainly two different sample selection
techniques are known as probability and non- probability. All types of sampling methods are
important, but probability sampling is efficient for determining the sample size as per the current
research. In using the form of chance sampling, 50 respondents will be randomly selected. Such
respondents provide researchers with knowledge about impact of life coaching programs over

people’s success well being. The key reason behind is to use of the random samples as they do
not take more time and deliver accurate results than non-probability sampling method (Umeh,
2019).
Data Analysis
To analyze of knowledge on specific area of research is a key process. The current study
is focused on quantitative research and the frequency distribution model was adopted by the
investigator for the assessment of quantitative data. It is an analytical technique that lets
researchers interpret data in a specified amount of time. For this process, the researcher would
need to make a frequency table and divide this table according to the investigation questions into
a single table. This approach lets a researcher evaluate or measure numerical data in less time. In
addition, Ms-Excel was used for development of graphs based on research questions by the
researcher. The key explanation behind the use of frequency distribution analysis, as researchers
is assisted by quantitative evidence (Van Nieuwerburgh, 2020).
Reliability and validity of the study
In order to carry out an investigation successfully, a researcher must generate accurate or
credible results. The two things important for research are reliability and validity. A researcher
must gather information through using credible sources in order to ensure validity. It is both a
test and a tool to accurately measure what should be done. Reliability is, on the other hand, the
positive or stable estimation of test results. The extents to which evaluation methods are created
to be achieve reliable and stable performance. Therefore, it is the responsibility of a researcher to
ensure accurate data collection and better performance. Researchers are expected to ensure
reliability and validity standards of the research work.
Ethical consideration
It is regarded to be the most important aspect of research methods and the investigator
must ensure that knowledge is preserved by those interviewed. Investigators should not release
personal information of respondents and provide them with particular field information. This is
the researchers' duty to ensure that targets can be accomplished in an inquiry. All legal standards
must be met correctly when conducting an inquiry. Through so doing, reliable and correct data
are obtained from the interviewees to help investigator achieve objectives. When performing this
study, researchers must adopt various standards of research ethics. Such values are equality,

fairness, truthfulness, trustworthiness, autonomy and also informed consent. They are all key
research ethics standards that the researchers will apply. This allows researchers to consistently
and ethically complete each research practice (Vinson and et. al., 2017).
Limitations of Research
In the process of this research it was analyzed that the article on the selected topic of
study, which analyzed number of articles for the collection of relevant data, did not provide
adequate information. It consists of time limits as there is a lack of time needed for this study to
really have an effect on the outcomes. The required costs, however, are not sufficient to carry out
an impact study on consumer behavior through marketing channels which affect the results of
conducting the studies. In addition, selected respondents have been analyzed to provide their
opinions, but may or may not be trustworthy. Data collected using participants ' views are
assessed as not very appropriate as their response is confusing. In addition, collecting data from
different publications is long-term vital activity since the required knowledge was not adequate
to obtain exact results.
These above are useful tools for the conduct of this review. For researchers in collecting
accurate and numerical information in limited time frame, a quantitative approach was successful
and necessary. The deductive approach has been used in less time to evaluate quantitative
knowledge obtained. Questionnaire was an essential aspect for the quantitative data collection
used by researchers. Thus, these are all valuable approaches that help researchers accomplish
research objectives and targets in a less time span.

DATA ANALYSIS
It is necessary as it supports the researchers in the effective and comprehensive
presentation of information. There has been thematic analysis technique used. To present results,
the researcher uses Ms-Excel as a software. Research into numerous graphs depending on each
question will require the use of this software. This helps the researchers to produce quantitative
data over a shorter period of time. In addition, the researchers will choose the technique to
analyze the frequency distribution of quantitative data. To order to use this method, the
researcher must prepare a frequency table and specify the number of participants by preference.
QUESTIONNAIRE
Q 1) Do you have understanding about the online life coaching?
a) Yes
b) No
Q 2) Does life coaching helps in success and well being of person?
a) Yes
b) No
Q 3) What is the purpose of the online life coaching in success and also well being of an
individual?
a) Break negative belief patterns
b) Act more decisively
c) Set clear goals towards achieving
Q 4) In which manner, online life coaching programs potential impact of over the well-
being of people in UK?
a) Positive manner
b) Negative manner
Q 5) What are the key principles of life coaching that will be used for success and well
being of people?
a) Feedback and awareness
b) Suggestion and implication
c) Asking questions and curiosity
Q 6) What is the significance of Online Life coaching programs in improvising the life

quality of their clients?
a) Enhance productivity
b) Gain purpose clarity
c) Mitigate distractions
d) Conveys experiential knowledge
Q 7) What are the relationship among online life coaching programs and business
activities?
a) Positive relationship
b) Negative relationship
c) Neutral relationship
Q 8) What types of life coaching will have employees in their career for success and well
being?
a) Career coaching
b) Finance coaching
c) Relationship coaching
Q 9) What are the different styles of the life coaching to provide to the clients?
a) Autocratic
b) Democratic
c) Holistic
Q 10) What are the benefits of online life coaching to the success and well being of
people?
a) Improved employees performance
b) Increased employees and staff engagement
c) Empower individual
d) Encourage employees to take responsibilities
Q 11) What are the issues faced by company while providing life coaching to the
employees?
a) Conflict
b) Time pressure and deadline
c) Curiosity turns into manipulation
Q 12) What are the ways by which problems associated while providence of life coaching

can be solved?
a) Build confidence
b) Get clear on your goals
c) Form better relationships
d) Stay accountable to goals
Q13) Recommend ways through which online life coaching programs to gain more
growth and competitive edge within UK.
Frequency Table
Q 1) Do you have understanding about the online life coaching? Frequency
a) Yes 40
b) No 10
Q 2) Does life coaching helps in success and well being of person? Frequency
a) Yes 32
b) No 18
Q 3) What is the purpose of the online life coaching in success and also
well being of an individual?
Frequency
a) Break negative belief patterns 10
b) Act more decisively 15
c) Set clear goals towards achieving 25
Q 4) In which manner, online life coaching programs potential impact
of over the well-being of people in UK?
Frequency
a) Positive manner 38
b) Negative manner 12
Q 5) What are the key principles of life coaching that will be used for
success and well being of people?
Frequency
a) Feedback and awareness 18
b) Suggestion and implication 12
c) Asking questions and curiosity 20

Q 6) What is the significance of Online Life coaching programs in
improvising the life quality of their clients?
Frequency
a) Enhance productivity 10
b) Gain purpose clarity 15
c) Mitigate distractions 15
d) Conveys experiential knowledge 10
Q 7) What are the relationship among online life coaching programs
and business activities?
Frequency
a) Positive relationship 25
b) Negative relationship 10
c) Neutral relationship 15
Q 8) What types of life coaching will have employees in their career for
success and well being?
Frequency
a) Career coaching 20
b) Finance coaching 25
c) Relationship coaching 5
Q 9) What are the different styles of the life coaching to provide to the
clients?
Frequency
a) Autocratic 12
b) Democratic 20
c) Holistic 18
Q 10) What are the benefits of online life coaching to the success and
well being of people?
Frequency
a) Improved employees performance 10
b) Increased employees and staff engagement 10
c) Empower individual 15
d) Encourage employees to take responsibilities 15
Q 11) What are the issues faced by company while providing life
coaching to the employees?
Frequency
a) Conflict 20
b) Time pressure and deadline 10

c) Curiosity turns into manipulation 20
Q 12) What are the ways by which problems associated while
providence of life coaching can be solved?
Frequency
a) Build confidence 25
b) Get clear on your goals 10
c) Form better relationships 10
d) Stay accountable to goals 5
Question 1: Understanding about the online life coaching.
Q 1) Do you have understanding about the online life coaching? Frequency
a) Yes 40
b) No 10
Interpretation: On the basis of 40 respondents that they have understanding regarding the life
coaching. The life coaching is profession which is mainly profoundly different from mentoring,
therapy and counseling and consulting. Coaching process is majorly address the particular
personal project on general situations from a business success and also transitions in personal life
of client through examining what is going right now searching the obstacles as well as challenges
and selecting course of the action in order to make the life better. The life coaching has

developed to use successful form of taking the therapy in order to extend that this has helped the
life of people. On the other hand, there are 10 respondents which do not have understanding
about the online life coaching.
Question 2: Life coaching helps in success and well being of person.
Q 2) Does life coaching helps in success and well being of person? Frequency
a) Yes 32
b) No 18
Interpretation: As per view point of 32 respondents that life coaching is helpful in success as
well as well being of a person. Hiring life coach for the personal difficulties has become used
market and growing on continuous basis. The coaching is helpful with motivating the workforce
for find the work life balance in order to perform the work effectively at workplace. The online
life coach helps in determine the goals and also develop actionable plan to attend them. Coaching
mean sound like foreign concept to some people but compete as better person and provide the
excellent experience. With the help online life coaching, person can able to find out the success
and performed their task and abilities in an effective manner. There are 18 remaining
respondents which are not agreeing with the given statement.
Question 3: Purpose of online life coaching in success and well-being of an individual

Q 3) What is the purpose of the online life coaching in success and also
well being of an individual?
Frequency
a) Break negative belief patterns 10
b) Act more decisively 15
c) Set clear goals towards achieving 25
Interpretation: It has been interpreted from the above-mentioned graph that there are some
purpose of online life coaching in success and well being of a person. On the basis of 10
respondents that the main purpose of online life coaching is break the negative beliefs patterns.
The online life coaching is helpful in developed the positive belief patterns and also motivates
the person to do better things and also make its life better. On the basis of 15 respondents that
through online life coaching person can able to take the better decisions and also Gain the
success by performing the effective activities. The online life coaching is helpful in make the
person better. There are 25 remaining respondents and they said that online life coaching helps
an individual to set the clear objectives and focus on attending them within the set period of time.
Question 4: Online life coaching programs potential impact over the well-being of people in
UK
Q 4) In which manner, online life coaching programs potential impact of
over the well-being of people in UK?
Frequency
a) Positive manner 38
b) Negative manner 12

Interpretation: The online life coaching programs develops the positive and negative impact on
the well being of individual in United Kingdom. On the basis of 38 respondents that online life
coaching develops the positive impact on well being of a person. This helps in guiding the
person and explores underlying causes of issues and helping to service our roots to successful.
The main aim of the online life coaching is to help an individual to break their negative beliefs
patterns commerce set the clear goals and focus on attaining them and also take the better
decisions. On the basis of 12 respondents that online coaching develops the negative impact on
well being of a person as the life coaches are not focused towards the success of a person and
also do the better things. They do not guide the individual properly and this impacts on their
mental health.
Question 5: Key principles of life coaching that will be used for success and well-being of
people.
Q 5) What are the key principles of life coaching that will be used for
success and well being of people?
Frequency
a) Feedback and awareness 18
b) Suggestion and implication 12
c) Asking questions and curiosity 20

Interpretation: It has been stated from the above-mentioned graph that there are some key
principles of the life coaching which mainly used for success and well being of an individual.
There are 18 respondents and according to them feedback and awareness is a main principle of
the online life coaching as this providing the feedback to individual is necessary. This enables to
give the suggestion about improving the performance and also give them a chance to ask the
question and also recognized efforts. Awareness is most important in order to performing any
work. On the basis of 12 respondents that suggestion and implication is also a main principle. It
is necessary that life coaching provides the proper suggestion to the individual so that it can able
to perform in a better manner. There are remaining 20 respondents and according to them the
main principle of the life coaching is asking questions and curiosity. In this, ask the question that
helps in empower the individual and required to avoid the judgmental as well as advice oriented
questions.
Question 6: Significance of Online Life coaching programs in improvising the life quality of
clients
Q 6) What is the significance of Online Life coaching programs in
improvising the life quality of their clients?
Frequency
a) Enhance productivity 10
b) Gain purpose clarity 15
c) Mitigate distractions 15
d) Conveys experiential knowledge 10

Interpretation: As per opinion of 10 respondents that the main importance of online life
coaching program is to increase the productivity of an individual. Working with coach is helpful
to enhance the productivity and feel more incline to work because the person have guidance of
professional to help move closer to it rather than away from them. There are 15 respondents and
according to them gain clarity of the purpose is main importance of the online life coaching. By
clarifying defining regions about what to do full and individual can better approach the task with
clear mind and enthusiastic spirit science. There are 15 respondents with said that mitigate the
destruction is mean significance of the online life coaching. There are 10 respondents and as per
their opinion that conveys the experimental knowledge is helpful for an individual. Finding right
whose is necessary and this comes to high degree of the experimental knowledge that is similar
to mentor which help to guide and individual throughout the difficult Times.
Question 7: Relationship among online life coaching programs and business activities
Q 7) What are the relationship among online life coaching programs and
business activities?
Frequency
a) Positive relationship 25
b) Negative relationship 10
c) Neutral relationship 15

Interpretation: As per opinion of 25 respondents that there is a positive relationship among the
online life coaching program and the business activities. If a person is motivated from the online
life coaching program then it can able to perform the business activities in an effective manner.
On the basis of 10 respondents, there is a negative relationship among life coaching programs in
the business activities. According to them if life coach does not support the employees then they
cannot able to perform effectively the business activities. 15 respondents are agree with the
neutral relationship.
Question 8: Type of life coaching will have employees in their career for success and well-
being.
Q 8) What types of life coaching will have employees in their career for
success and well being?
Frequency
a) Career coaching 20
b) Finance coaching 25
c) Relationship coaching 5

Interpretation: On the basis of 20 respondents that Career Coaching is a type of the life
coaching which help employees in their success and well being. The career coach helps for an
individual which are facing the career issues such as decisions regarding the career Changers and
retirement. This can be useful for those which are interested in advancing in their area. There are
25 respondents and according to them since coaching helps an individual to meet with long-term
financial objectives. People with the money management for this pending issues can also
benefited from this kind of thing. 5 respondents are agreeing with the relationship coaching in
this the coach facilities at the conversation among the family members which are having the
communication problems. This helps a person to find the actionable ways in order to solve their
current issues.
Question 9: Different styles of the life coaching to provide to the clients
Q 9) What are the different styles of the life coaching to provide to the
clients?
Frequency
a) Autocratic 12
b) Democratic 20
c) Holistic 18

Interpretation: As per opinion of 12 respondents that the main style of life coaching to provide
to clients is autocratic. In this life coaching, if the turning to the person and also does not include
their decisions or any suggestions. There are 20 respondents and according to them democratic
coaching is more effective because this method provides team freedom as well as accountability
with coach stepping and when required to keep process going. As per opinion of 18 respondents,
Holistic coaching is affected because this increase growth at workplace and balance required to
be attained and all the aspects of life.
Question 10: Benefits of online life coaching to the success and well-being of people
Q 10) What are the benefits of online life coaching to the success and
wellbeing of people?
Frequency
a) Improved employees performance 10
b) Increased employees and staff engagement 10
c) Empower individual 15
d) Encourage employees to take responsibilities 15

Interpretation: As per opinion of 10 respondents that the main benefit of the online life
coaching to success and well being of people is to improve the performance of employees. 10
respondents said that online life coaching is helpful in increasing the employee’s engagement.
From this, employee is able to focus on performing the activities effectively. 15 respondents are
said that a life coaching assist in empower the individual in an effective manner. 15 respondents
said that from the online life coaching helps in encourage the employees and also able to take the
responsibilities effectively.
Question 11: Issues faced by company while providing life coaching to the employees
Q 11) What are the issues faced by company while providing life coaching
to the employees?
Frequency
a) Conflict 20
b) Time pressure and deadline 10
c) Curiosity turns into manipulation 20

Interpretation: There are certain issues that arise in front of company at the time of providing
life coaching to its workers in order to improve their potentiality towards the job roles. It may
also reduce the employee’s performance as they fail in attaining their targets in effective manner.
As 20 respondents think that conflict among staff members and with manager is also a major
issue that put negative impact over the entire performance level of company and its workforce as
well. Along with this, 10 participants give their views that time pressure and deadline of task
activities is also a major issue that affects employees at the time of acquiring life coaching. On
the other side, remaining 20 people said that curiosity turns into manipulation is consider as a
challenges that faced by the business while providing life coaching to its workforce.
Question 12: Ways by which problems associated while providence of life coaching can be
solved
Q 12) What are the ways by which problems associated while providence
of life coaching can be solved?
Frequency
a) Build confidence 25
b) Get clear on your goals 10
c) Form better relationships 10
d) Stay accountable to goals 5

Interpretation: From the preceding graphical representation it has been examined that there are
certain ways which assist in providing life coaching without any kind of issues or obstacles. By
this individual can easily improve their well-being and attaining success. In relation to this, 25
out of 50 participants think that build confidence among people is an effective way to provide a
better life coaching to individual. Along with this, 10 respondents give their views that get clear
on their goals is also help in providing life coaching that support in developing the mind set of
individual and at the same time also enhance their productivity level. 10 people said that creating
better relationship is a way that could be beneficial in resolving the issues arise at the time of
providing life coaching to people. On the other side, remaining 5 participants think that stay
accountable to goals is also assist in providing life coaching to people in more effective way.

CONCLUSION AND RECOMMENDATIONS
Conclusion
It has been concluded from above mention report that online life coaching is rapidly
developing profession which is varied from the counseling and mentoring. It is designed alliance
among client and coach where the coaching relationship gives continually all power back to
client. The life coach looks to empower the others through helping them to make, meet and also
exceed objectives in professional and personal lives. The aim and objectives of this research has
been developed on the basis of the research title. The main aim of this investigation is to
investigate importance of the online life coaching on success and also well being of a person in
United Kingdom. Literature review is one of the main part in research. There has been research
objectives considered by explaining them in a detailed manner. In order to collecting the
information, there has been secondary sources used such as books, journals, articles and others.
In the literature review part, there has been online life coaching discussed in a detailed manner.
Significance of the online life coaching programs in order to improving life quality of clients was
providing the direction and clarity, help with the goal setting, gaining the clarity regarding what
client needs, mitigating distractions and conveys the experimental knowledge. There has been
explain impact of the life coaching programs over well being of an individual in United
Kingdom. The relationship among coaching programs and business activities has been positive
or direct and consisting the different ways such as Setting clear objectives, Empowering staff
members, Teach valuable skills to staff and Teaching employees to embrace the work life
balance. There has been discussed about the measures that can be undertaken by online life
coaching programs to gain more growth and competitive edge within UK for an instance
Selection of right audience, Application of right targeting approaches, Training of own personnel
and Promotion of operations. Research methodology is an important part of research and it
provided the way of collecting data and information and also analyses them effectively. The
research methodology part has been consist positivism research philosophy, deductive research
approach, survey as research strategy, quantitative research choice as this is helpful in providing
the accurate information and the data effectively. There has been descriptive research design
used as it provided the detailed information regarding the specific subject area. In context to time
horizon, cross-sectional has been used as its main focus on the present situation and also

completion of the research activities on given time period. In order to collection of information,
there has been primary and secondary methods used. In primary method, questionnaire has been
used by consisting the different questions on particular area. On the other hand, secondary
method has been used in collection of information in literature review part. There has been
thematic analysis method used for analyst the collected information from questionnaire. In order
to collection of information, there has been 50 respondents chosen because they have the proper
understanding about the particular area. There are some findings stated from the primary method.
Purpose of online life coaching in well being of a person consists break the negative belief
patterns, set clear objectives and act decisively. It has been stated that there is a positive and
negative impact of online life coaching programs over the well-being of people in UK but the
majority of people are agree with the impact on positive manner. The feedback, suggestion and
asking the questions or curiosity are the main principles of the life coaching which will be used
for well being and success of people. The main significance of life coaching programs in
improving life quality of clients consists gain purpose clarity, increase productivity, mitigate the
distractions and also conveys the experiential knowledge. At last, conclusion and
recommendations are based on the whole research project.
Recommendations
The present research is based on impact of life coaching programs over peoples success
well being. Related to this, there are some recommendations mention below:
 It is necessary to provide the life coaching to the clients because this helps in bridging
gap among where they are and where they want to be. The online life coaching will assist
an individual what they require to perform differently in their achievements.
 Providing the life coaching to employees, company can able to enhance its productivity
by enhancing their skills as well as core competencies in order to perform in a better and
efficient manner.
 It is the responsibility of life coach to use several techniques and tools to draw quickly for
client. With the help of online life coaching, a person can search more options than they
though which are possible. The coaches will be useful and also challenging questions to
help an individual to select right path.

 In context to attain objectives, there is a need to a client to take the appropriate actions
but should be right. When working with the life coach, client will introduced to the tools
which will assist them to search better options. Through this, it is helpful in examine cons
and pros of each on context to attaining objectives.
 It is necessary to have clarity about what a person want and how it can be get. The online
life coaching will beneficial for an individual to set objectives which they want to
attaining through differentiate among what they can do.
 It is necessary for an individual to select the appropriate and experienced life coach that
help in providing the better knowledge about specific area, guiding and also enhance
skills and abilities to perform in an effective manner.

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