Research of Logo shapes and colors in the hotel industry PDF
13 Pages5191 Words27 Views
Added on 2021-07-28
Research of Logo shapes and colors in the hotel industry PDF
Added on 2021-07-28
BookmarkShareRelated Documents
1 THE IMPACT OF LOGO DESIGN TOWARDS CUSTOMER’S BRAND IMAGE PERCEPTION: A RESEARCH OF LOGO SHAPES AND COLORS IN THE HOTEL INDUSTRY Munawaroh Swiss German University Abstract Brand image is how a brand perceived by the customer. The brand image perception shaped by certain attributes of the company that has been delivered through Corporate Visual Identity (CVI). CVI is a visible elements of a brand, often regarded as one aspect that creates company’s image through logo or symbol. The purpose of this research was to determine the significant impact between shapes and colors used in logo design and customers’ brand perception in hotel industry. This research was done with quantitative method where the data was primarily collected through distributing the questionnaires. The data collecting process involves 100 respondents who reside in the Greater Jakarta Area. Multiple regression analysis in SPSS version 21.0 was used to analyze the data. The result of this research showed that both shapes and colors used in the logo have strong impact on how brand image perceived by the customers. Shapes of the logo influence the brand image perception with a percentage of 92.5%, while colors affect the brand image perception with a percentage of 92.4%. Based on the result, it can be concluded that applying certain shapes and colors in the logo design can help hotel industry to enhance the desired brand image and create a strong brand positioning in the market. Keywords: Logo Design, Brand Image, Shapes, Colors, Hotel Industry Introduction Corporate Identity is described as the communications, impressions, and personality projected by an organization (Mullins & Orville C Walker, 2010). Corporate Identity aids the company to shape the right image for the customer to perceive. One of the essential parts that shape corporate identity is the logo, which is also known as Corporate Visual Identity (CVI). An effective logo must be able to portray the company’s values and present clear messages and images of the company. This research aim to identify the influence of corporate identity in terms of logos toward brand image perception by the customer. Study needed in order to identify how the selection of shapes in a hotel’s logo can lead to a certain perception of the brand image by the customer, and how the selection of colors in a hotel’s logo can lead to a certain perception of the brand image by the customer.
2 The objective of this research is to understand the correlation between shapes and colors in logo design towards how customers perceive the brand. Hence, the hypotheses can be presented as follows: H01: The shapes of the logo will not build certain perception of a brand which defines the company brand’s personality. H02: The colors of the logo will not build certain perception of a brand which defines the company brand’s personality. Literature Review Logo :As one of the marketing tool, logo has specific purpose for the company. The functions of logo based on Rustan (2010): 1.Corporate Identity, to show the specific characteristic a company has. 2.Ownership, to differentiate one company to another. 3.Quality assurance 4.Avoiding piracy Brand: is a unique design, sign, words, or a combination of these, employed in creating an image that identifies a product or company (Business Dictionary, 2014). A distinctive brand of a company will help the company to stand out among competitors, and thus creates images for customer to perceive. The images will further be associated with the corporate identity, including its quality, standard, and value. The branding process through visual identity when undertaken properly, will outcome a significant impact. According to Brand Cookbook (Holland & Surya, 2012), a brand is the result of combining all elements, characteristic and emotional experience, from which customers gain a unique offering in terms of reputation, consumer experience, implicit promises, price, attitude, and many more. Brand Image : Companies look for ways to connect emotionally with customers, become irreplaceable, and create lifelong relationships. Hence, having a strong brand will outcome great number of advantages in the competitive market. A strong brand will makes people feel attached to it, trust the brand and believe in the brand’s excellence. How a brand is perceived affects its success. (Wheeler,2012).To deliver the image of the brand, the company must first form the awareness of their brand in the customers. Creating brand awareness by increasing the familiarity of the brand through repeated exposure (for brand recognition) and forging strong associations with the appropriate product category or other relevant purchase or consumption cues (for brand recall) is an important first step in building brand equity (Keller, 2013). After the brand awareness is gained, companies can then emphasis on creating the brand image. Creating a positive brand image must be supported by the presence of good marketing program. Marketing program is essential to connect the brand into a certain association in customers’ memory, or simply called brand association. Brand associations reflect consumers’ perceptions of the brand (Andersen, 2011). The two types of brand association are brand attributes and brand benefits. The set of descriptive features that portray the brand is called brand attributes, while brand
3 benefits defined as the personal value and meaning that consumers attach to the product or service attributes (Keller, 2013). Aaker Brand Personality Scale: Brand personality is defined as the set of human characteristics associated with a brand. Five dimensions of brand personality are sincerity, excitement, competence, sophistication, and ruggedness. Each dimension then consists of several traits that belong to the group. (in Munir and Marchetti 2011 ). Methodology This research follows a descriptive and causal study method as was conducted to gain knowledge by analyzing the variables and to measure the impact of logo design towards brand perception. The primary research data was gathered from the questionnaire that distributed to the citizen in Greater Jakarta Area. The research emphasizes on citizen’s basic knowledge about hotel brand and how a logo design of the hotel affected the hotel brand’s personality. The questionnaire consisted of 21 close ended questions with 4 general questions regarding respondents’ demographic profile, 1 colorblind test question to ensure that respondent participated in the questionnaire do not suffer from color blindness. There are also 8 questions with shapes as stimulus and another 8 questions with colors as stimulus, and the respondents would choose the answer based on the Aaker Brand Personality Scale characteristics. Table 1 Questionnaire Outline CategorySource DemographicGeneral Questions Color Blindness TestDr. Shinobu Ishihara Color Blindness Test derived from Colblindor (2010) Logo Shapes8 shapes with specific meaning in logo design derived from Bradley(2010) and Wilde (2013): Circle Rectangles and Squares Triangles Vertical Lines/ Shapes Horizontal Lines/ Shapes Curves Sharp Angles Spirals Logo Colors8 colors with specific meaning in logo design derived from Labrecque & Milne (2011) and Cerrato (2012): Red Yellow Blue Orange Purple Green Black White
4 CategorySource Brand Image PerceptionThe Aaker Brand Personality Scale derived from Aaker (1997) in Muniz & Marchetti (2010): Sincerity Excitement Competence Sophistication Ruggedness Figure 1 Conceptual Framework Population are citizens of greater Jakarta Area (Jakarta, Bogor, Depok, Tangerang, and Bekasi),Male and Female,18 to 50 years old and simple random sampling method used to give equal chance of population to be selected (Cooper&Schindler, 2014). Research object were the logo of the hotels around the greater Jakarta area. There is no specific hotel logo determined as the research object as this research tends to measure the impact of logo to brand image of hotel industry in general. The shapes and colors were then be interpreted according to brand personality scale in order to see how the brand of particular hotel is perceived based on the logo design. Number of sample was taking using PH state calculation .
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Brand Management Assignment 2022lg...
|13
|2594
|22
Importance of Color in Brand Image - Marketinglg...
|4
|506
|374
Importance of Corporate Reputation, Image, and Identity in Effective Communicationlg...
|11
|2713
|79
Management Communicationlg...
|11
|2150
|499
Brands and Branding: Importance of Brand Identity and Visual Example of Brand Personalitylg...