The Importance of Effective Communication in Health and Social Care

The importance of effective
communication in health and
social care

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY
.........................................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
In health and social care, there are the various practices in context to the patient care and social
support (McCorry, L.K. and Mason, J., 2020). Which done by the proper consideration of health
and social care principles. So According to the health care standards there are various practices
which can be accomplish with effective communication. Such as in order to give respect,
emotional support to the patient that is important to use communication skills. In this report
brief evaluation of effective communication skills importance is done in context to the health
and social care practices, principles.
Effective communication
Effective communication is the method of transforming and exchanging of the information or
ideas, between two person or in the group. In a way which can make the clear understanding of
conversation ( World Health Organization, 2018). The characteristics of the effective
communication is involving various important factors which should be possess by the staff of
health and social care, such as individual should reflect respect and courtesy through their
communication, it should be reliable according to the receivers, attitude and language. Message
should be complete, correct and clear. Along with these characteristics there are some skills
which should be possess by the individuals to make effective communication. Such skills are
listening, observation, understanding, emotional intelligence, clarity , confidence, respects for
others in communication style, Good in nonverbal communication ( Wallerstein, N., Duran, B.,
O 2017).
MAIN BODY
Importance of communication in health and social care
In the UK there are the various principles and policies related to the effective communication
such as the NHS England assessable information and communication policy. On the basis of
that policy effective information and communication is important element of the patients centre
care. In context to the patient effective care and to help them for making inform choices of
interventions and treatments, it is important to develop assessable information by the help of
written communication, which further helps to make effective and accessible verbal
communication with service users so that they make their own choice for care. The main