The Influence of Human Resource Management Information
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Added on 2020-12-09
The Influence of Human Resource Management Information
Added on 2020-12-09
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Research Project
Table of ContentsTITLE : ...........................................................................................................................................1Introduction .....................................................................................................................................1Literature Review ............................................................................................................................6Research Methodology ...................................................................................................................9Investigation and Findings .....................................................................................................12Results Analysis ............................................................................................................................23Conclusion & Recommendation ...................................................................................................26Project Development Plan Chart....................................................................................................28References .....................................................................................................................................30Appendix .......................................................................................................................................32
TITLE : To analyse the influence of Human resource management within travel and tourismsector. A Study on Thomas Cook. Introduction Overview of the ResearchHuman assets management is refers as the keystone of any business firm. It basicallyconsidered as a strategic approach to effectively managing people within an organisationalconcern, thus effective HRM practices are helpful for the firm in attaining higher competitiveedge. Human Resource department is majorly designed to enhance employees performance inregards to the service of an employer strategic objectives (Pantano and Di Pietro, 2013). Theoutcome accompanied in the tourism sector are also essential for both regional and localdevelopment. The impact of the tourism sector development are not only economic. Besidesthese economic impacts, social and environmental effects are also relevant. With the aim ofguiding the tourism sector development of a country, it is required to assist the level of itscompetitiveness as compared to other region or country. Tourism is determined as the labour-intensive industry which employs numerous people for the motive of rendering good andeffective services to their users. Tourism industry also creates the opportunity for processingcountries to overcome their latent issue of high unemployment. The efficient utilization oftourism resources is also very important for the growth and success of developed countries,especially in the time of economic crisis, when it is essential for each size or business concern tohire a significant number of people for strengthen their workforces. Besides the direct impact oftourism sector on employment, it is particularly relevant to consider the conflicts of tourismsector indirectly contribution to the employment growth rate of a country. Human resourcemanagement is plays vast role in growth and development of travel and tourism sector thus theprior motive of tourism is to rendering effective experience and facilities to their customers orend users (SW Chan, 2013). HRM is the significant key for the growth and development of anorganisation. In this particular project Thomas Cook is the chosen organisation and it a largetourism agency which has its world wide operations. The research will going to cover the impactof human resource management within travel and tourism industry. Background of the research1
Tourism is recognised as the most essential economic activity in the globe, thus it directlygenerates products, service, foreign currency, employment and investments. Now a day's tourismis considered to be the most developing sector that has become a flourishing service industry andthis sector also has a far reaching economic and social influence on national development. Forcreating human resource development by the help of tourism industry, it is required to positioneda system of training and occupational eduction with appropriate structural support that capable ofmaking work force that are suitable to reaching at the potential requirements and wants oftourism industry (Von Bergner and Lohmann, 2014). Thomas Cook Group is a British globaltourism firm which is constituted in the year of 2007 through the consolidation of Thomas CookAG, itself the successor to Thomas Cook & Son or MyTravel Group Plc. The institution ismajorly deals in Charter and scheduled passenger airlines, package holidays, cruise lines, hotelsand resorts facilities. The potential motive of the firm is to attaining higher growth and successwith the help of providing appropriate products and services to their final users within thecommercial centre. As a large business concern Thomas Cook is widely concern on maintainingits human resource in respect to strengthen workforce to effectively attempt organisationaloperations. Significance of the Research The considered investigation is reflects the influence of human resource managementwithin travel and tourism sector. Human resource management is the key consideration of eachbusiness organisation as to attaining higher growth through the effective operations of the firm.This is a wide area of research that helps an individual in attaining higher growth and success inthe specified area of study (Kim and Park, 2013). The potential purpose of conducting theresearch is to self interest, thus researcher conduct this research for their own interest and anotherpurpose is to develop learners’ skills of autonomous interrogation and critical evaluationthroughout analysing a continuous research report that has undeviating relevance to student’shigher education programme and occupational improvement. Research AimThis recognised as the primary aspect of investigation work as the overall activities of theinvestigation is depend on the desired aim of the investigation (Ghimire, 2013). This is a presetargument in which issue of the investigation is reflects with the support of variables. The2
important aim of this specific investigation is "To analyse the influence of Human resourcemanagement within travel and tourism sector". A Study on Thomas Cook. Research ObjectivesIt is an another important section of the investigation thus this section is interconnectedthrough the overall purpose of the investigation report. In this section the uncertain variableinvolved in the research aim are segregated in form of small statements that assist theinvestigator in moving forward towards right direction (Wearing and McGehee, 2013). Thesignificant objectives of this particular investigation are described as under: To understand the concept of Human Resource Management and different theories inrelation to developing the operations of travel and tourism industry. To identify the role of Human Resource Management in the context of travel or tourismsector. To determine the benefits that are derived by Thomas Cook by its effective humanresource management operations. To access the impact of HRM on the business operations of Travel and Tourism Industry.Research QuestionsThis considered to be the essential aspect of the exploration work that helps theinvestigation in assisting the review of literature through the support of reliable authors andwriters or their views. The potential questions that cover the aim of objectives of the research areassociated as under: What is the concept of Human Resource Management and different theories in relation todeveloping the operations of travel and tourism industry?What roles are performed by Human Resource Management in the context of travel ortourism sector? What benefits are derived by Thomas Cook by its effective human resource managementoperations?What is the impact of HRM on the business operations of Travel and Tourism Industry? Idea development for the Main bodyThe research into consideration is based on the influence of Human resource managementwithin travel and tourism sector (Kwok and Yu, 2013). This is a wide area of research thatprovides a significant knowledge base to the learners about the area of human resource3
management or its influence on the development of business operations. The major purpose ofselecting the particular topic is that, it is a management research which render proper idea aboutmanagement activities. Human Resource Management is considered as the key aspect oforganisational growth and success, thus it is required for each business is to maintain humanresource in the working environment in respect to processing of functions within the work placewithin the effectual way (Chen and Cheng, 2012). However this research supports in developingthe idea of cognition base in the management department of study which helps an individual indeveloping their skills in management studies. Time Scale4
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