Legal Solutions for Disputes: ADR in UK

P4 Legal solutions for described cases
The company is making contract with different organisations and people in order to
procure computer services, site maintenance, office furniture etc. while making the contract they
are facing lots of issues which they want to settle outside the court. Alternative Dispute
Resolution is the way by which they can settle their dispute outside the court.
It is through ADR that the disputes can be solved between the customers and the traders
where there is no involvement of the court. The government of the UK have made these types of
forums, with that they are trying to encourage the development of ADR. If this is working in an
effective manner, then they should also be good for all businesses committed to giving their
customers the best possible service (Yell, 2016). There are two types of ADR, that are
Arbitration and Mediation. When it comes to the arbitration, then a third party is being assigned
which collect the different facts and findings and then take the decision on the behalf of both of
the parties. Other than that, when it comes to the mediation, then the third party try to solve the
dispute by mutually accepting the outcome. When it comes to the UK, the government have
made several ADRs which have been serving in several schemes, which includes energy,
financial services, telecoms etc. Other than that, different businesses are also the members of
ADR so that they can easily understand the different parties involved in the disputes (Campbell
and Boothby, 2016).
There are several benefits of ADR because the dispute does not reach to the court and
solved in the minimum time. The benefits that are parties need to pay the fees of court, they can
avoid going to the court and it is more complicated than the ADR and still both of the parties can
receive the compensation. Conciliators and mediators are the people who are being assigned and
appointed by both of the parties on the mutual agreement. When it comes to the mediation, then
it is completely voluntary and confidential form of dispute solution. These are the people who do
not make any judgement, but they solve the dispute by following the proper process (Crane and
Matten, 2016). In this, they first ask the question that can help him or her to uncover the different
problems. Then he or she organises a meeting which helps both of the dispute parties to
understand the cause and effect of the issues. Further, he or she finds the different alternatives
and analyse them to find the solution and then those are communicated to the disputed parties in
order to implement it and solve the dispute (Kitagawa, 2016).