The Management and Operations Assignment

Added on - 07 Jan 2020

Importance of Operations Management in Marks & Spencer

This report is on the "importance of operations management in Marks & Spencer". This report deals with the effective implementation of operations management theories and the leadership style in order to achieve operational mission effectively leading to enhancing the profitability of the company. The importance of operations management in Marks and Spencer is focusing on its operations to manage effectively by making appropriate decisions in order to achieve more productivity of the quality product. We will discuss here the factors affecting operational management and decision-making by managers.

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Management andOperations
Table of ContentsINTRODUCTION.....................................................................................................................................3TASK 1....................................................................................................................................................3P1 Roles and characteristics of a leader and a manager..............................................................3TASK 2....................................................................................................................................................5P2 Application of role of manager and leader in different situation............................................5P3 Different theories and models of manger and leader.............................................................8TASK 3....................................................................................................................................................9P4 Key approaches to operations management..........................................................................9P5 Importance of operations management in achieving business goals...................................10TASK 4..................................................................................................................................................11P6 Factors affecting operational management and decision-making by managers...................11CONCLUSION.......................................................................................................................................12REFERENCES.........................................................................................................................................13
INTRODUCTIONThe operations and management is the important functions of the organisation thateffectively achievement of goals and objectives of the company. Operations managementinvolve managing, planning, controlling all the activities that are directly related to theproduction or manufacturing unit of the company. The marks and Spencer is the UKCompany dealing with the women lingerie, food, wine, other cosmetics etc. This company isinvolved in variety of the product line and variety of functions in the organisation. Henceeffectiveness of the operations are necessary in order to ensuring the goals of companyeffectively and timely. This helps in cutting down the various cost incurred inmismanagement of operations. The leader and mangers affects the operation management ofthe business firm to a large extent (Talk, 2016).This module studies the difference in the role and responsibility of leader and manger.They are having some similarities too that are also discussed in this assignment. This reportdeals with the effectively implementation of management theories and the leadership style inorder to achieve operational mission effectively leading to enhancing profitability ofcompany. The marks and Spencer is focusing on its operations to manage effectively bymaking appropriate decisions in order to achieve more productivity of quality product.TASK 1P1 Roles and characteristics of a leader and a managerManager:Manager is the person who is holding the key positions in the organisation.They manages different task according to the goals and objectives of the organisation bydefining performance standards for the employees. This helps in achieving the gaols timely nthe organisation. Manager is the policy makers of the company. They develop variouspolicies in order to maintain and good and ethical work culture in the mark and spencer ltd.The mangers is involved various strategies development and decision making process inorder to enhance productivity through managing different task of the company. The managersare present at all level of organisation structure hierarchy in different department to managetheir task efficiently. The manger is responsible for the performance appraisal of employeeworking with the organisation (Alderton and Saieva, 2013). This enhances the motivation
level of employee and ultimately manger is successful in increasing productivity of thecompany by managing operations at various level of organisation structure.Leaders:Leaders are the person that having ability to wok one form the others. Theleaders are motivators for the employee in order to perform better in workplace. The leader isthe person who inherits the objectives, mission and vision of the organisation in front ofemployees. The leaders motivate the workforce and influence their behaviours in order toachieve performance standards in operations through the workforce. The leaders are havinggood communication skills that affect the behaviours of the employee to motivate employeeto work efficiently in workplace. The leaders inspire the employee to appraise theirperformance.The manger and leaders are different from each other in many aspects like theirmotivating style, role and responsibility in the organisation (Ergum, and et.al., 2010). Thedifferences between the manager and leader of the mark and Spencer are as follows:ManagerLeadersManger defines the objective and goals forthe organisation.Leaders follow and implement theobjectives specified by mangers.Managers make policies for theorganisationLeaders influence the employee behaviour.Managers provide a directional approachto workforce.Leaders give direction to a team.Managers develop various strategies forthe profitability of company.These convert ideas into reality.Mangers focus on the assets andresources.Leaders are focused on workforce.Manager role and responsibilities are orplanning operations.Leaders’ responsibilities are to inspireemployees.Managers divide work betweenemployees.Leaders motivates employee.The role and functions of leaders and mangers of marks and spencer ltd. are asfollows:Planning:The manger functioning is planning the business future growth plans anddefining the objectives for the marks and Spencer Company. The mangers are involveddeveloping various strategies in order to attain higher productivity. While the leaders role inorganisation are the communication of policies and strategies developed by the mangers of
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Key Approaches to Operations Management

From the above report "importance of operations management in Marks & Spencer", we conclude that effective management of the operation of the companies is important for the success of the organization. This helps in the development of the employee as well management skills for implementing various strategies in order to maintain the operations of the M&S effectively. From this report, it can be concluded that there are many factors that affect the leadership style and the management style. These factors should be controlled through the practice of operation management effectively. This can be concluded from the importance of operations management in Marks & Spencer report that company is managing their operations in an effective and efficient manner by optimum utilization of resources available to the company. This leads to higher profitability of the organization. The company is continuously involved in practicing the various leadership style so that the leaders are able to motivate employees and workers of the company effectively.