The Management of Learning & the Sense Making of Management Theory

The Management of Learning & the
Sense Making of Management Theory

Contents
1. What is meant by ‘learning’ from ‘experience’? How do you learn or manage your own
learning as a professional manager?............................................................................................3
2. Apply the ERA cycle (Jasper, 2013) to your current managerial role and draw the
implications..................................................................................................................................3
3 What is a critical incident? Now think of a recent incident that you would describe as
critical. Use the five headings given by Flanagan (1954) draw your own conclusion................4
4- Think of some specific areas where you feel that some feedback would be useful for your
development.................................................................................................................................4
REFRENCES...................................................................................................................................6
Books and Journal........................................................................................................................6

1. What is meant by ‘learning’ from ‘experience’? How do you learn or manage your own
learning as a professional manager?
Learning comes from experience. It is important to perform all the tasks effectively and
learn from them. A person can become successful and perform the work given more efficiently if
he has performed that before. The own experience helps a person to work and manage all the
things better. It is a process of learning by doing (Bourke and Roper, 2017). If there are problems
in the path while completing a task they can be better solved the next time. Experience means
performing a task by own self. An individual learns in many ways and one of them is through
experience. It provides a lot of knowledge through experience. As the emotions are developed
while experience they help in learning.
Manager has a lot of responsibilities that he has to accomplish. It is not easy to manage
an organisation and make all the employees work. All the employees are different band making
them work towards common objective is the duty of manager. Motivating the employees is the
very important task that a manager has to do. I learned about this firstly in my education. I did
Masters in Business administration where I was taught that it is important to motivate employees
is that they can accomplish the goals on time (Alshorman and Bawaneh, 2018). That was my
learning experience that I had due to studies. When I was manager I learnt that it is important to
understand all the employees to make them work. There are various conflicts that arise between
employees that I learned to solve. As if there are problems in the organisation the productivity
gets hampered. I learned all this through my experience as manager. In future if the same
situation will arise I will be able to deal with it easily.
2. Apply the ERA cycle (Jasper, 2013) to your current managerial role and draw the
implications.
ERA cycle is a model to reflect the experience of a person. I am working as Human
Resource manager in an organisation. There I have to recruit and select the skilled employees
and also provide them training and development. It is a nice experience as interacting with new
people gives me happiness. There I have to manage all the employees and understand their needs
and wants. All the employees come from diversified places and I have to make them comfortable
and provide goods working environment where they can work and achieve the goals and
objectives on time.