Real Estate Agency Ethics and Law
Added on 2020-02-14
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AGENCY PRACTICE Task 4
Table of ContentsCASE 1............................................................................................................................................1CASE 2, 3, 4....................................................................................................................................2CASE 5, 6, 7, 8, 9, 10......................................................................................................................3CASE 11..........................................................................................................................................7CASE 12..........................................................................................................................................9CASE 13........................................................................................................................................10REFERENCES..............................................................................................................................11
CASE 1(a) In this case having some issues and problems those are explained under the below: Stephanie and Ben is the couple that wants to sell their house because that house is toobig. Its not handle by them so Daniel is the real estate dealer. That couple does not wantto sell to the dealer only for they were spend some memorable days.. Dealer's behaviourand way of talking is not that much good and not gave proper satisfaction to them(Archer and Syratt, 2012).Daniel's is an real estate agent of the company. Its working on selling and buyingproperties at effective pricing. That couple not positively affect by the dealer so dose notthink they will be list their property in Daniel's agency.During the meeting of Stephanie and Daniel regarding selling the property as well asvisiting the house so that time dealer is not effectively communicated with them so thereis including some issues and problems such as: a) Not properly communicate with couple.b) Lack of understanding and emotions/ feeling of them.c) Deficiency of proper satisfaction.d) Dealer through not providing any support and fully information.Yes, Daniel's behaviours were unethical and not proper communication with couple. Sothey could not fully satisfied. Because it is require any employees of the company shouldtalking in the systematic manner and providing proper information to party. But in thiscase dealer's behaviour is not good so in which couple will not sell the house byinvolving this agent (Barbee and et.al, 2011).(b) In which Stephanie and Ben through approach the Daniel's agency for sell the house justbecause some reasons. By the dealer should properly communicate with them while meeting. Sothey can get proper satisfaction and information. In the meeting should discuss the needs ofclients and dealer so they can understand to each others in the systematic manner. Couple is notable to take care of house so that's why through the dealer should discus about the client profit sothey can attract towards their plan and if dealer through did not discuss about their profit socouple may be to approach new dealer. To make effective and healthy relationship with clientsand dealers so have to understand customers feelings and according to that communicate withthem and try to give fully satisfaction.1
(c) In this case couple sell their house so they were approach an dealer but through the dealer didnot communicate effectively with them. So there may be develop various kind of risk thoseimpacting on the client relationship. For manage and control the risk should prepare an effectiverisk management plan that help to define risk and their factors. In which including mainly threerisk those are under the below:Chances of Fraud: In which may be occur chances of fraud by the dealer with clients.Because dealer's way of talking is not that much effective. Its impacting on clientrelationship.Illegal Registration: Couple wants to sell the house but during this process may be donefake registration by the dealer. So in which client insecure feel while visiting the houseby the Daniel's (Caldwell, 2012).Miscommunication: Communication play an vital role in all sectors and any kind ofsituation but in this case dealer and seller were not effectively communicated with eachother so there is having lack of understanding between them.All risks having their different level should systematically try to resolve them by using methodsand techniques. Its help to take better and effective decision. To manage and control the risk sothere is using some effective strategies and methods those help to find out better solution. Risktreatment strategies help to set risk according to their level and on that basis treat them. To assesthe risk matrix is the best method. Before implementation the risk strategies should properlyasses the risk and identify them after that take corrective action. Then should set the timeschedule and monitoring process without planning cannot complete any work effectively andefficiently.CASE 2, 3, 4In the second case having the main risk is owner of the building may be breach theirwords or agreement. In which analyse after visit the flat because owner said that willresponsible for electricity so its their responsibility to repair that. Also in this case havingfraudulent chances by the owner to cover or control the risk should complete theregistration with proper hand written information. In which involve many more risksthose may be affecting in the negative manner. According to the Owner Corporation Act2006, owner of the build is responsible for everything in which that legally liable to2
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