The Professional Executive Secretary Course

Added on - 03 Dec 2019

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The Professional Executive SecretaryCourse1
TABLE OF CONTENTSINTRODUCTION................................................................................................................................3TASK....................................................................................................................................................3CONCLUSION....................................................................................................................................7REFERENCES.....................................................................................................................................82
INTRODUCTIONProfessional executive secretaries use different technology methods so it becomes easy toadd significant value to the company for making effective personnel interaction. They directly workfor the organizations to provide close administrative support to the top management and otherexecutive members (What Does an Executive Secretary Do?,2016). A professional executivesecretary is required to follow different kinds of duties and responsibilities. The present study isbased on case where a secretary appoints a full time temporary person on the demand of marketingVP by exceeding the budget. Now, his boss asked him that who gave him authority to go overbudget. In this context, secretary requires to improve position to deal with this conflict andminimize the probability of occurrence of following situation again in the near future.TASKAs per the given case study, it has been found that secretary to the vice president in chargeof personnel. It is his responsibility to arrange for part time and temporary help and he has tostrictly follow the budget at the time of appointing a person (Chughtai and Buckley, 2010). Bossgives authority to his secretary to make all arrangements which involves the expenditure of extrafunds. One day, marketing VP tells to hire a full time temporary person for helping his secretary tohandle extra paperwork. On this demand, secretary determines the problems of marketing VPssecretary and hires a temporary person for a thirty five hour week. It was over the budget and forthis situation, his boss ask him to why he did not consult with him before hiring a new person bygoing beyond the budget. In this situation, secretary is required to improve his position and for this,he has to take some actions (Eysenck, 2013).As professional secretary, it is important for him to show a good learning assertivebehaviour at the time of dealing with this boss. In this technique, there are four phases project,analysis, look and speak up (McInnes, Howard, Crowley and Miles, 2013). In first stage project, asper the given case study, secretary remembers his past experience in which he felt the same or thesimilar situation.. For the same, some question about such events that took place with whom, whenand why etc is asked. After answering all questions, it becomes easy for secretary to determineoverall own strengths and weaknesses. By doing this, he can get the knowledge about self image inthe organization about different people. Along with this, the issues and subjects that bother secretaryat the time of hiring permanent or temporary person etc are also determined in an appropriatemanner (Buchborn, Schröder, Höllt and Grecksch, 2014).In phase 2 analysis, secretary evaluates the degree of threat On the basis of this; he canselect a particular option that leads to self improvement planning (Arnold, 2011). For this, he has to3
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