Project Management for Implementing Warehouse for UMW Holdings

This report discusses the project management for implementing a warehouse for UMW Holdings, including statement of work, work breakdown structure, deliverables, time and cost needed, and more.

Running head: PROJECT MANAGEMENT
Project Management
Name of the Student
Name of the University
Author Note:

1PROJECT MANAGEMENT
Table of Contents
1. Introduction......................................................................................................................3
2. Discussion........................................................................................................................4
2.1. Identifying and Selecting the Project........................................................................4
2.2. Statement of Work (SOW) for Overall Project........................................................4
2.2.1 Purpose...............................................................................................................4
2.2.2 Scope...................................................................................................................4
2.2.3. Task....................................................................................................................5
2.2.4. Milestone...........................................................................................................6
2.2.5. Standards and Testing........................................................................................6
2.2.6. Success of the Project........................................................................................7
2.2.7. Cost of the Project.............................................................................................7
2.3. Work Breakdown structure.....................................................................................10
2.4. Deliverables upon completing the said project.......................................................10
2.5. Required Time and Cost needed for completing the sub-task of the project..........11
2.5.1. Time schedule..................................................................................................11
2.5.2. Cost Schedule..................................................................................................13
2.6. Accessing the HR requirements for the project......................................................14
2.6.1. Importance of Assessing the HR Requirement................................................15
2.6.2. Process of Accessing the HR Requirements....................................................16
2.7. Accessing risk for the project.................................................................................17
2.8. Analysing task dependencies for critical path and project schedule......................21
2.9. Assess of project quality through regular monitoring for progress and nature of the
project........................................................................................................................................21
2.10. Project Closure......................................................................................................24
3. Conclusion and Recommendation.................................................................................24
4. References......................................................................................................................26

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1. Introduction
UMW holding Berhad is an investment holding organization which is completely based
on Malaysia. UMW is a well-known industrial firm that comes up with diverse interest in various
domains like equipment, engineering and manufacturing and lastly automotive. UMW has
completely expanded in various Malaysian areas (Kerzner 2017). Also, the organization is
planning to expand on international platform that is in Vietnam, Myanmar and lastly China. As a
result of strategic alliance with some of the global leaders, it has helped UMW leader for being
leader in some of their business. UMW aims to focus on three major areas like automotive,
equipment and manufacturing. A part of the organization also operates different automotive
segments that is needed for import, marketing and assembly for passengers. It also operates
trading, licensing in the range of light and heavy equipments. Warehouse can be stated as the act
of storage structure that is needed for building a defence for both quality and quantity for stock
(Meredith, Mantel and Shafer 2017). The need for warehouse can be understanding where there
is a proper time gap for product production and its consumption. Warehouse mainly helps the
businessman in carrying out the production in the whole year, followed by selling products in-
case of sufficient demand. Need of warehouse comes into picture when there are some special
goods required at the particular time of the year. This particular project will mainly help in easing
out the whole process of stocking goods at the instance of exceeding supply. It is used in the
instance when the demand is found to be more in comparison to the immediate production. This
particular project will be bringing security to the goods of UMW holdings (Schwalbe 2015). In
this way, organization can easily reduce the overall threat of the given goods.
In the coming pages of the report, a statement of work (SOW) has been provided
concerning overall project goals. Different stages of the project have been described by the help
of work breakdown structure (WBS). All possible deliverable of this project upon completing has
been discussed in brief. A proper budget and schedule for completing the project have been
provided. Both risk and HR requirements in this project are discussed in details. The next section
of the report deals with dependency of task on the critical path. The last part of the report deals
with project quality, which is done by the help of monitoring and progress naturally.

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2. Discussion
2.1. Identifying and Selecting the Project
The following report is all about implementing warehouse for a Malaysia based firm
named UMW holdings. By the help of this project, the organization can easily ease their whole
process of stocking when there is more supply than demand (Fleming and Koppelman 2016).
This particular project will help the organization in having a habitual supply various goods in the
present market.
2.2. Statement of Work (SOW) for Overall Project
2.2.1 Purpose
The reason for this project is all about implementing a warehouse for UMW holdings. It is
mainly done so that they can get huge number of benefits. UMW holdings can make use of
warehouse so that they can store required goods before its distribution (Heagney 2016).
Warehouse will provide a range of services like picking, shipping and lastly packaging.
Warehouse will help in production of required goods throughout the year without any kind of
attention on shortage of raw materials.
2.2.2 Scope
In this project, there is a need for construction of warehouse for UMW holding so that
they can produce required goods without raw material shortage (Qazi et al. 2016). Manufacturers
aim to produce required raw material in proper material that will help them in having goods
through the year (Walker 2015). The proposed project will employ different labour, employees
and workers. Warehouse authorities aim to assure that goods stored in the warehouse are well
protected.
2.2.3. Task
Task Name
Project Initiation
Developing the Business case
Assigning the Project Manager
Developing the Business Charter
Finalizing the project

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Project Planning
Performing primary planning
Creating WBS
Planning Schedule
Resource Planning
Budget Planning
Performing Supplementary Planning
Plan Risk management
Plan Change Management
Execution and Control Phase
Land Buying
Building warehouse
Interior Design
Managing Communications
Managing Procurement
Managing the Risks
Execute the activities
Manage the Changes
Closure Phase
Checklist of final activities
Documenting the project
Closing the project
2.2.4. Milestone
Project Milestone can be defined as a task of zero duration, which highlights the vital
achievements in the given project. Milestone aims to highlight clear sequence for the given
events which will help in completing the given project (Turner 2016). Milestone of the schedule
needs to be complete first because without this, the next schedule cannot proceed. In this project,
there are mainly three milestones that are

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 Finalizing the Project
 Managing the changes in the project
 Closing of the project.
2.2.5. Standards and Testing
In the construction project, there are many kinds of risk involved in it. A contractor
mainly aims to provide quality assurance, which is needed for preventing problem and there
again appearing. In this way, the system assures the overall quality of the contractors (Verzuh
2015). The testing is done concerning ISO 9000 standard. The overall contractor quality tends to
vary concerning complexit, which ranges from informal inspection and testing system (Sunder
2016). ISO 9000 clauses often deal with a list of phrases like
 Inspection and Test Result
 Inspection and testing
 Control of non-conformance Product
2.2.6. Success of the Project
Project manager should deliver the given project within the allowed cost and timeline.
Also, project manager should understand the demand of client, so that project deliverables have
met customer expectation (Binder 2016). Successful factors are mainly contributed by
management, which is towards the success of the project. It is mainly divided into five categories
that are
Project Manager: This particular person needs to come up with list of skills so that he
can use it during the project.
Project Team: Team mainly comprises of range of skills and proper experience. By
proper guidance, team can easily achieve successful project.
Project: Both the aspect that is scope and timeline of this warehouse project is found to
be very much important.
Organization: Organization should provide a wide range of support to project team and
project manager.
External Environment: The external environment should not provide any kind of effect
on the project (Meng and Boyd 2017). There is a need for proper-backup plan so that tasks are
not carried out by the team members.

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2.2.7. Cost of the Project
Task Name Cost
Implementing Warehouse $327,500.00
Project Initiation $20,880.00
Developing the Business case $10,800.00
Assigning the Poject Manager $1,200.00
Developing the Business Charter $5,920.00
Finalyzing the project $2,960.00
Project Planning $81,760.00
Performing primary planning $45,760.00
Creating WBS $4,320.00
Planing Schedule $11,840.00
Resource Planning $14,800.00
Budget Planning $14,800.00
Performing Supplementary Planning $36,000.00
Plan Risk management $18,000.00
Plan Change Management $18,000.00
Execution and Control Phase $217,180.00
Land Buying $33,180.00
Building warehouse $86,000.00
Interior Design $30,800.00
Managing Communications $13,440.00
Managing Procurement $13,440.00
Managing the Risks $13,440.00
Execute the activities $13,440.00
Manage the Changes $13,440.00
Closure Phase $7,680.00
Checklist of final activities $3,680.00

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Documenting the project $4,000.00
Closing the project $0.00

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2.3. Work Breakdown structure
Fig 1: Work Breakdown Structure of Warehouse Project
(Source: Created by Author)
2.4. Deliverables upon completing the said project
The output which is received in completing the construction project is considered to be
project deliverables. The main task of project manager is all about tracking and managing the
overall deliverables of the project (Kerzner 2017). It is mainly done so that they can be in-
charged. There is list of criteria which need to be met for getting the output of the project which
is known to be deliverable. These are
 Output needs to be within the scope of the project.
 Both internal and external stakeholders need to agree to it.
 The output needs to have deliberate work
 The output needs to have a proper role in attaining the overall objective of the project
(Meredith, Mantel and Shafer 2017).
Project manager needs to analyse nine important aspects for this warehouse project like
 Engineering reports
 Product Quality Improvement
 Proposal
 Drawing design
 Designing of document
Implementing Warehouse
Project Initiation
Developing the
Business case
Assigning the Poject
Manager
Developing the
Business Charter
Finalyzing the
project
Project Planning
Performing primary
planning
Creating WBS
Planing Schedule
Resource Planning
Budget Planning
Performing
Supplementary Planning
Plan Risk
management
Plan Change
Management
Execution and Control
Phase
Land Buying
Building warehouse
Interior Design
Managing
Communications
Managing
Procurement
Managing the Risks
Execute the
activities
Manage the
Changes
Closure Phase
Checklist of final
activities
Documenting the
project
Closing the project

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 Complete structure
 Investigated report of the site
 Design views
 Report for overall progress.
2.5. Required Time and Cost needed for completing the sub-task of the project
2.5.1. Time schedule
Task Name Duration Start Finish
Implementing Warehouse 119 days Mon 12/10/09 Thu 25/03/10
Project Initiation 9 days Mon 12/10/09 Thu 22/10/09
Developing the Business case 5 days Mon 12/10/09 Fri 16/10/09
Assigning the Project Manager 1 day Mon 19/10/09 Mon 19/10/09
Developing the Business Charter 2 days Tue 20/10/09 Wed 21/10/09
Finalizing the project 1 day Thu 22/10/09 Thu 22/10/09
Project Planning 17 days Thu 22/10/09 Fri 13/11/09
Performing primary planning 7 days Thu 22/10/09 Fri 30/10/09
Creating WBS 2 days Fri 23/10/09 Mon 26/10/09
Planning Schedule 4 days Tue 27/10/09 Fri 30/10/09
Resource Planning 5 days Thu 22/10/09 Wed 28/10/09
Budget Planning 5 days Thu 22/10/09 Wed 28/10/09
Performing Supplementary
Planning 10 days Mon 2/11/09 Fri 13/11/09
Plan Risk management 5 days Mon 2/11/09 Fri 6/11/09
Plan Change Management 5 days Mon 9/11/09 Fri 13/11/09
Execution and Control Phase 90 days Mon 16/11/09 Fri 19/03/10
Land Buying 12 days Mon 16/11/09 Tue 1/12/09
Building warehouse 30 days Wed 2/12/09 Tue 12/01/10
Interior Design 18 days Wed 13/01/10 Fri 5/02/10
Managing Communications 6 days Mon 8/02/10 Mon 15/02/10
Managing Procurement 6 days Tue 16/02/10 Tue 23/02/10

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Managing the Risks 6 days Wed 24/02/10 Wed 3/03/10
Execute the activities 6 days Thu 4/03/10 Thu 11/03/10
Manage the Changes 6 days Fri 12/03/10 Fri 19/03/10
Closure Phase 4 days Mon 22/03/10 Thu 25/03/10
Checklist of final activities 2 days Mon 22/03/10 Tue 23/03/10
Documenting the project 2 days Wed 24/03/10 Thu 25/03/10
Closing the project 0 days Thu 25/03/10 Thu 25/03/10
2.5.2. Cost Schedule
Task Name Cost
Implementing Warehouse $327,500.00
Project Initiation $20,880.00
Developing the Business case $10,800.00
Assigning the Poject Manager $1,200.00
Developing the Business Charter $5,920.00
Finalyzing the project $2,960.00
Project Planning $81,760.00
Performing primary planning $45,760.00
Creating WBS $4,320.00
Planing Schedule $11,840.00
Resource Planning $14,800.00
Budget Planning $14,800.00
Performing Supplementary Planning $36,000.00
Plan Risk management $18,000.00
Plan Change Management $18,000.00
Execution and Control Phase $217,180.00
Land Buying $33,180.00

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Building warehouse $86,000.00
Interior Design $30,800.00
Managing Communications $13,440.00
Managing Procurement $13,440.00
Managing the Risks $13,440.00
Execute the activities $13,440.00
Manage the Changes $13,440.00
Closure Phase $7,680.00
Checklist of final activities $3,680.00
Documenting the project $4,000.00
Closing the project $0.00
2.6. Accessing the HR requirements for the project
UMW Holdings has undertaken the project of development of a warehouse. It is a critical
and a high priority project and therefore, setting up of a strong project team is necessary. There
are certain key objectives in developing a project team (Jahan 2014). The process of developing a
project team is considered as an activity which might include improvement of the internal and
external interaction of the team members, by improving the skills of the members and by
optimizing the team environment of the execution of the project.
Accurate assessment of all the HR requirements relates to the process of development of a
team. Assessment of the Human Resources needed in the project is critical for assessing whether
the project performance can be enhanced. It is vital to develop an organized team that will be
capable of managing the development of a warehouse (Abdirad and Pishdad-Bozorgi 2014). The
management of human resources in a project includes effective processes that help in
management and leading the project team. The project team is comprised of individuals that are
assigned with certain particular roles and responsibilities (Crawford 2014). For assessing the HR
requirements of the project that is linked with development of a warehouse, an HR project
manager is needed to be appointed who will be responsible for effective management of the HR
projects that include budget of the project, that is risk and resource (Harrison and Lock 2017).

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The assessment of the HR requirements of the project is linked with the project budget, risks and
the resources linked with a project.
The HR project manager is mainly there for managing of the HR projects that include the
budget of project, along with the resource requirements. Assessing the timeline of the project is
related to the risks linked with the third party. Setting up of an effective project team will enable
correct identification of the project risk so that the major risks linked with the project can be
eliminated in a way so that it has a less impact in successful project completion.
2.6.1. Importance of Assessing the HR Requirement
It is quite crucial to assess the importance of assessing the HR requirements of a project.
Assessment of the HR requirements of the project is important for ascertaining that the team that
is built for the project is quite capable of execution of the project as per the development project
management plan (Camilleri 2016). It is important to assess the HR requirement as it will help in
outlining the expectations from the project team, and accordingly, the plan for execution of the
project will be developed. There are several processes by which human resources in a project can
be managed (Abdirad and Pishdad-Bozorgi 2014). Assessment of the human resource needs in
the project is subjected to understanding of the style, by which the team can be
managedeffectively. Team management is a critical aspect of project execution and control
mainly because it generally affects the success of the project (Abdirad and Pishdad-Bozorgi
2014). Therefore, it can be said that assessing the HR requirement for development of the
warehouse project is of significant importance.
2.6.2. Process of Accessing the HR Requirements
It is quite critical to understand the process in which the HR requirements in a project will
be assessed. Assessing the HR requirements in the project is quite critical in measuring the
success and the efficiency of a particular project (Handzic and Durmic 2015). Assessing the HR
requirements is a part of human resource planning that is generally seen within an organization.
The process of assessing the HR requirements of a project is subjected to understanding the
different HR policies and procedures that are linked with the execution approach of the project.
For assessing the HR requirements for this particular project, roles and the responsibilities
of each of the team members linked with the project will be assessed along with the time; each
resource can contribute to the project (Abdirad and Pishdad-Bozorgi 2014). Thus, it can be said
that the human resource requirement of the project will be assessed on the basis of the skills of

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the team members, requirement of project along with the knowledge that the team members
possess, about the execution process of the project.
Assessment of the HR requirement for setting up of the warehouse project is critically
important since it is a high priority project, and the warehouse is needed to be set up in a
constricted time. Assessment of the HR requirement further ascertains that the correct human
resources are chosen for the project (Abdirad and Pishdad-Bozorgi 2014). The process of
choosing of the human resources of this project is linked with the actual requirement of the
project and therefore, for this particular project, a team having a good knowledge of the various
project management processes are needed to be chosen (Carvalho and Rabechini Junior 2015).
Assessment of the HR requirement is done at the beginning of the project so that the resources
remain available throughout the phase of development, building and setting up of the warehouse
for UMW Holdings.
2.7. Accessing risk for the project
Risks and uncertainties are a part of execution process of a project along with the
identification of the main hazard of a project (Marcelino-Sádaba et al. 2014). Assessment of the
project risk can be described as a combined effort of calculating the negative impact that a
particular issue might have on the warehouse project. It is critical to look for the critical risks that
development and the building of the warehouse project might face during its execution.
A planned risk management process will be executed for ascertaining that the most
critical risks and project issues are eliminated (Kliem and Ludin 2019). The beginning step of
management is all about identifying risk. In this particular project, the most critical risks linked
with the project is identified and is documented in a risk register to prioritize the critical risks
linked with the warehouse project (Carvalho and Rabechini Junior 2015). The most critical risks
that the development, building and the construction of the warehouse is indicated in the table
below.
Risk Description Severity of the
Risks (On a scale
of 1 to 5)
Probability of
Risk occurrence
(On a scale of 1 to
5)
Risk score
Resource Risks Since this is related
to development
5 3 15

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and setting up of a
warehouse, there
are high chances of
facing the resource
shortage in the
project.
Schedule Risk Since the project is
to be finished in a
limited time, there
are high chances of
facing a schedule
risk in the project.
3 3 9
Budget Risk A limited budget is
set for the project,
and therefore, the
possibility of
facing this risk is
quite high.
4 4 16
Operational
Risks
The start of the
operations of
warehouse should
be as early as
possible, and
therefore, there are
high chances of the
project facing this
particular risk
3 3 9
Table 1: Representing the Risks linked with the development of a warehouse

15PROJECT MANAGEMENT
Table 1 represents the major risks that development of the warehouse of the project might
face. The table provides a detailed idea of the severity of each risk along with the probability of
occurrence of each risk.
After identification of the issues and the risks that the project might face, it is necessary to
assess the risk that is needed to be mitigated with high priority (Carvalho and Rabechini Junior
2015). Risk assessment is necessary to ascertain that the identified issues are eliminated on time.
Table 1, assesses and prioritizes the risk on basis of occurrence of risk along with the risk
severity. As per the assessment of the risk, the budget risk is needed to be managed with high
priority since its severity and probability of occurrence is quite high (Cagliano, Grimaldi and
Rafele 2015). Appropriate measures are needed to be taken for addressing the budget risk of the
project. It is important for making plan of a project in an accurate manner so that it can be
executed within the set budget.
The risk management process is crucial for project success, as it ascertains that the issues
are appropriately managed. The risk assessment can be described as a combined effect of
identification and analysis of the risks that negatively affect a project, its implementation
approach and its resources (Larson and Gray 2017). The project manager of this project is
provided with the responsibility of assessing the severity of each of the identified risk so that the
issues in the project are eliminated.
The schedule risk and the operational risks that are linked in the project which are less
severe in this project, and therefore, it can be addressed in the last steps of the project. The
assessment of the risks and the issues linked with the project for this particular project is
conducted at the beginning of the project so that the risks do not return to the project during its
execution (Carvalho and Rabechini Junior 2015).
Table 1 identifies the most critical risks in the project. However, there are high chances
for the project to face other risks while its execution (Carvalho and Rabechini Junior 2015). For
identification of those risks, it is crucial to implement the risk management process is a regular
interval (Martens and Carvalho 2017). Therefore, it can be said that the success of development
of the warehouse project is subjected to appropriate management of risk in the undertaken
project.

16PROJECT MANAGEMENT
2.8. Analysing task dependencies for critical path and project schedule
Fig 2: Critical Path for the Project
(Source: Created by Author)
2.9. Assess project quality through regular monitoring for progress and nature
of the project
Project quality management comes up with process and activities which is required for
achieving the quality of the project (Sears et al. 2015). Quality of this warehouse implementing
project is all about understanding the requirement of stakeholders. It is the complete
responsibility of project manager to oversee the method of implementing project quality

17PROJECT MANAGEMENT
management plan (Conforto et al. 2016). In this, the mere focus is all about delivering product or
service to the client.
UMW satisfaction: Quality does not come into picture without satisfaction from client
end. If the given deliverables of this warehouse project meet the need of the stakeholder, then the
project is successful (Joslin and Müller 2015). The deliverable of this warehouse project should
be as per the requirement, or else the project has completely failed. The reason for project failure
is not alignment of output and expectation of the project. Quality control is all about managing
both people and process in the given project. Project manager needs to keep meeting on regular
interval with the stakeholder of UMW so that they can update them with the recent progress of
the project (Hornstein 2015). Project manager to collect feedback and make this warehouse
project transparent as much as possible for avoiding any kind of problem shortly.
Prevention Over Inspection: Overall cost of quality for this warehouse project is the
amount of money invested in dealing with problem. After that, the required money is being
invested in tackling issues in the project. It is mainly divided into section that is cost of
conformance and non-conformance (Todorović et al. 2015). Cost of conformance can be stated as
a preventive cost, which is mainly related to training, documents and equipments. Some of the
other related cost is testing, inspection and loss of testing (de Carvalho, Patah and de Souza Bido
2015). Cost of non-conformance is mainly referred to some internal failure of cost. It
encompasses of cost of doing a complete rework.
Continuous Improvement: This particular idea of project quality management is mainly
seen in Total Quality management and Six Sigma. It is mainly used in the aspect of prevention
over the idea of inspection (Portny 2017). By the help of this tool, project manager can easily
monitor any kind of rising issue in the project.
Plan Quality: The beginning step is all about analysing the need for overall quality of
output and how the given project can be easily managed. The plan quality of a project is mainly
inclusive of metrics that are needed for measuring the overall quality (Badewi 2016). It is mainly
inclusive of checklist that is needed for collecting and organizing the marks needed for hitting
during the project.
Quality Assurance: It can be stated as the planned and systematic activities that are
implemented in quality system so all the quality needs of the product and services will be
fulfilled (Svejvig and Andersen 2015). Quality Assurance aims to assure the fact that the given

18PROJECT MANAGEMENT
processes are working for meeting the needs of project. There are mainly two methods for
accomplishing a given project that is processed checklist and audit process.
Quality Control: There is a need for monitoring of every phase of given process. It is
mainly done so that they can have metrics for assuring the overall quality is attained by the help
of review and proper testing (Sánchez 2015). It is very much important to analyse the overall
quality of deliverable which is seen in project management process so that deliverable can be
adjusted if they fail to meet the standard.

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2.10. Project Closure
Task Name Start Date Completed Date Status
Project Initiation 01-07-2019 11-07-2019 Completed
Project Planning 12-07-2019 16-08-2019 Completed
Project Primary
Planning
12-07-2019 02-08-2019 Completed
Project Supplementary
planning
05-08-2019 16-08-2019 Completed
Execution and Control
Phase
19-08-2019 20-12-2019 Completed
All the important stages of this warehouse project have been completed successfully and
within the assigned deadline.
3. Conclusion and Recommendation
The above pages of the report help us in concluding the point that it is all about
construction project of warehouse for UMW holdings. In the year 1917, Chia Yee Soh comes up
with a humble automotive repairing known as “United Motor Works”. Later on, the organization
end up into a multi-million group named as UMW. This particular group come up with diverse
into various domains like Automotive, Manufacturing and engineering, and equipment’s. This
particular firm is considered to be as one best Malaysia public listed firm. The organization is
focusing on build the strength of some of the core business so that they can tap into the
international market. UMW group is planning to expand its business in various areas like
Indonesia, China and India. The organization comes up with 8,000 employees who are united
under the same notion of going beyond. The organization aim to push the past boundaries in the
employee mind so that they can shape the features of the industry. The organization aim to
pioneer partnership and deliver of excellence in various thing. Overall rewards ultimately
contribute to the overall progress and well-being of various stakeholders. There is a strategic
alliance with some of the leading organization that has developed good position in UMW group
for leader in core business. Warehouse mainly aims to provide all the required files so that they
can facilitate the businessmen for storing their required goods. It is mainly done when they are

20PROJECT MANAGEMENT
needed for selling of the given product. It mainly aims to provide proper protection of the stock
so that they can ensure the overall safety and prevent any kind of wastages. This particular
warehouse will help UMW holdings in carrying out production without thinking much for storage
of raw materials. This will mainly provide all the seasonal materials without any kind of break
and production of goods. The current warehouse comes with mechanical appliance so that they
can easily handle the required goods. Design group in the area and project office needs to be
consolidated in regional offices or technical group. It is mainly done so that they can provide a
huge mass which allows them technical competence and giving efficient services. Technical
skills need to be very much focused on areas of data collection, routine operation and inspection
and lastly maintenance.

21PROJECT MANAGEMENT
4. References
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practices on project success: Towards developing a project benefits governance
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Binder, J., 2016. Global project management: communication, collaboration and management
across borders. Routledge.
Cagliano, A.C., Grimaldi, S. and Rafele, C., 2015. Choosing project risk management techniques.
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Camilleri, E., 2016. Project success: critical factors and behaviours. Routledge.
Carvalho, M.M.D. and Rabechini Junior, R., 2015. Impact of risk management on project
performance: the importance of soft skills. International Journal of Production Research, 53(2),
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Conforto, E.C., Amaral, D.C., da Silva, S.L., Di Felippo, A. and Kamikawachi, D.S.L., 2016. The
agility construct on project management theory. International Journal of Project
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Crawford, J.K., 2014. Project management maturity model. Auerbach Publications.
de Carvalho, M.M., Patah, L.A. and de Souza Bido, D., 2015. Project management and its effects
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