The Role of Ethical Decision Making in Becoming an Effective Manager

This paper explores the crucial role of ethical decision-making in the development of effective managers. It delves into the literature on ethical leadership, examining various frameworks and approaches to ethical reasoning. The paper also analyzes the skills required for ethical decision-making, including communication, conflict resolution, and team management. Through a self-evaluation, the author identifies their strengths and weaknesses in ethical decision-making and outlines a plan for improvement. This plan includes SMART goals focused on enhancing communication skills, promoting team unity, and increasing customer satisfaction. The paper concludes by emphasizing the importance of integrating ethical considerations into all managerial decisions, ultimately contributing to a more responsible and sustainable business environment.

The role of ethical decision making in becoming an
Effective Manager
1

Contents
Introduction.................................................................................................................................................3
Discussion...................................................................................................................................................4
Literature review:....................................................................................................................................4
Evaluation:..............................................................................................................................................7
Plan..........................................................................................................................................................9
Conclusion:...............................................................................................................................................12
References:................................................................................................................................................13
APPENDIX:..............................................................................................................................................14
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Introduction
Ethics which is also known as moral philosophy can be utilized in the organizations for
expanding the proprieties of individuals as well as the corporate for the enrichment of
shareholders. Ethical leadership can't be discussed without discussing the ethical behaviour. As
with the awareness of the business ethics, it is also crucial to identify the chief utilization of
ethical decision making for becoming an effective manager. The ethical role of the managers is
further than the fiduciary liability at the time of bearing in mind is given to the stakeholders that
constitute the organization beyond their nature. The decisions of business not only affect the
leaders and business but also to the stakeholders that are engaged with the company.
The project will be reviewing the literature about the vitality of the roles of ethical decision
making in the tasks conducted by the manager. The ways in which leaders and managers take
decision will be discussed along with the skills that are required by the managers for taking right
decisions in the company. The personality factors such as the way business managers think and
take their decision will be discussed in the literature review below. The diverse methods that are
utilized for evaluating the own capabilities will be discussed along with the skills that will be
used by me for conducting the business decisions fruitfully. A plan will also be presented in the
assignment which will be consisting of the SMART goals that are vital to be achieved for being
a leader with effective decision-making skills. The frameworks of ethical decision making along
with the rights and duties will also be discussed in the task below.
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Discussion
Literature review:
According to Certo (2018), ethical behavior can be said as a reflection of the processes and the
exercises that are concerned with the moral behaviors of the individuals that have been
establishing and expressing the standard for the values of the individuals. Ethical behaviour may
also facilitate the workers to feel about the placement between their personal and business
values. Ethical behaviour also guidelines about the workplace that it is often incorporated in
placing the essential part of fostering the uplifted productivity. Heads in both huge and little
undertakings face troublesome good conditions step by step as they try to do their businesses.
Since organization decisions inherently incorporate good thoughts, in any case, it is fundamental
that bosses see the ethical parts that are introduced in their regular action limits.
In the words of Hair, et. al, (2015), the leaders and the managers and directors can use a mix of
techniques for moral reasoning in light of rights, value, utility, and care when they go up against
a moral conflict and when these different strategies for deduction battle, as they as often as
possible do. Other fundamental authority helps chiefs join thinking about whether they would
require their decision made open. The ethical fundamental initiative framework for chiefs relies
upon intuition using the guidelines of rights, value, utility, and care. It accepts that managerial
boss can reason from benchmarks in settling on an ethical decision. Most significant
organizations today have made certain guidelines inside, which are wanted to provide guidance
to administrators confronting moral conditions and great conflicts (Epstein and Buhovac, 2014).
Such arrangements of standards ought to be supplemented by inside structures, for instance,
reward and information systems, headway and getting sharpens, affirmation systems, and various
levelled culture and correspondence systems, that assistance their use. with these sorts of
ethically build approaches also focus in light of change for the two the individuals working and
the relationship all in all, which infers regarding individuals as terminations, not as expect to
shut and focusing on learning and advancement.
In the words of Cascio (2018), such approaches also bolster trade and the related chance of
verbalization with a certification to search for shared conviction when there are differentiations
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of conclusion. Skills required can be such as the styles of decision making, techniques of
decision making, evaluation of decision quality, decision timing and other skills for acting and
reflecting. Moral leaders and the managers can similarly empower the cutoff of others and
themselves to take different perspectives in the meantime in a manner of speaking, to push
toward post common levels of reasoning with the objective that they can grasp alternate points of
view and settle on better decisions (Epstein and Buhovac, 2014). The last segment that chiefs can
consider in their parts as good leaders is making a sentiment obligation and proprietorship
among progressive people by highlighting ensure keeping, instilling a sentiment distress about
the errands of the endeavour and also enabling responsibility instead of partition among
legitimate people.
According to Bolman and Deal (2017), a moral organization can be viewed the extent that
recovering and animating powers of warmth, seeing that activity is a comparing association with
followers. The leaders and the manager’s focal objective are to serve and support and his vitality
for driving starts from sensitivity. That ethical activity is starting to get thought is even showed
up with a true objective to maintain moral organization down to love. Personalities also reflect
the decision-making process as personality can be defined as a pattern of characteristics of a
person. The ethical behaviour could be predicted with the assistance of establishing the
relationships between the personality attributes and the ethical decision making. Engaging in the
ethical decision making certainly involves the reasoning to the other strategies as there is a
reflective approach to the concerns. It is crucial to acknowledge about the ethical briefs in the
diverse terms of being in the principles or the experimental sessions. Adopting the concepts of
ethical behaviour along with the personalities of the leaders and managers could assist in
developing the organization in a particular way.
As per Rahim (2017), the ethics of effectual and the competitive practices of business could be
said as a sense of the vision and diverse purposes that could help in connecting the employees of
the company that are certainly underpinned by the ways in which other individuals are involved.
The other character of an effectual leadership could be provided with the development of the
perspectives (Sekaran and Bougie, 2016). The organizations that are having various types of
ethical approaches and also focusing on the development of employees, as well as its processes,
utilize ethics in a great form. Ethical leaders could also have a capacity for the other for taking
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multiple perspectives for them in a simultaneous way. For moving towards the post-conventional
levels for the reasoning for being able to understand the points that can be utilized for effectual
decision processes. The other elements that can be thought by the leaders and the managers for
developing the sense of commitment and ownership among the members of the organization are
by emphasizing their promises and the senses of urgency for their organization's tasks.
In the words of Crane and Matten (2016), the managers take the issue of ethical responsibility in
a serious way as they could immediately become more of the sensitive type for their followers
and the concerns that could affect their performances. Good leaders could have been designated
by an uplifted capacity of feeling morally compelled by a broad range of followers and it is
essentially not a proper skill but about the knowledge and the other perspectives. Favourable
consequences are brought by the followers and the company which could be reflected in the
effectiveness of the leaders for their uplifted job satisfaction and the problem reporting (Goetsch
and Davis, 2014). The probabilities for behaving in an unethical manner in a company are plenty
and ethics is very much crucial in an organization as it would assist the company in hiring the
efficient candidates that could fit the existing values of the organization.
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Evaluation:
I as an ethical decision-making manager had plenty of skills that could be helpful in proper
decisions. I had an ability to take responsible and effective decisions that could lead to the proper
working of the organizations. The decisions taken could assist the company as well as the
employees in a profitable future. There are various skills that are required at the time of
becoming an effective manager such as skills to take decisions, solving conflicts, leading a team
and managing its works. Other essential skills that are possessed as a manager was of good
communication which can be probably said as a most crucial skill for all the managers as it will
be assisting in delivering the message to the employees I will be working with.
Team building is again an essential skill that is required by an effective team leader and manager
which could assist me in developing an effective team. I also had ability for dealing with the
changes of the organizations in an effective way. I had a thorough knowledge of the various
processes that could be managed for working in an effectual way. I knew the ways in which I
could follow the path in a way for achieving the ultimate objectives as each person is different
and possesses diverse qualities and set of skills which could assist in the management of the
organization. I am a great communicator but certain times lose my control in various stressful
situations. The chief question that I had at the time of becoming a manager was that why I
wanted to be a manager and what qualities I have to become a certain kind of manager.
The task of ethical decision making can be referred to the process of evaluating and choosing
from the other great alternatives in a simpler manner of the ethical principles. The process for
taking all the ethical decision contains commitment which is of doing the right things irregular of
the cost that it involves, a consciousness which is an awareness of activity that is consistent and
is applied to the moral convictions of the regular behaviours of the individuals. The competency
is also required which can be said as an ability to evaluate the data, developing alternatives and
the concerns that could be related to risks. The decisions that are made in a positive or the
negative way are very much ethical as well as effective. The ethical decisions can be utilized for
generating and sustaining the trust among the employees and the members of other management
teams.
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As per the appendix question taking decisions in an organization should be ethical or effective it
can be said that all the decisions that are taken in the organization can be effective as well as
ethical. The ethical decisions are consistent and can be said as the behaviours within them
provided the basis for taking greater decisions by defining the ground rules for their behaviours.
The effective decisions are only termed as effective only when they could be accomplished in the
advance purposes that produces the unintended ways and is usually said as an effective way to
complete the tasks.
As per the second question in an appendix, the best skill required to become an effective
manager is good communication which can lead to solving all its issues and the ways to deliver
the messages to the other members of the team in an effectual way. The other individuals also
said that the skills of decision making are also vital for becoming an effective manager. The
other skills that are vital for the effectual manager is like time building and managing the
conflicts within the team so that the workings of team could be carried out without any barriers.
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Plan
Particulars Communication Leadership Managerial
Specific  Developing
communication
skills
 Designing the
appropriate
training module
 Evaluating the
level of progress
made
 Enhancing the
communication
effectively in
team in terms of
oral as well as
written (Goetsch
and Davis, 2014).
 Enhance the
coordination
among teams
 Coordinate
different
functions
 Motivate the
employees
 Uplifting the
motivation of
teams.
 Building team
unity among the
team members
for achieving the
specific goals.
 Achieve the
customer
satisfaction levels.
 Increase the sales
 Promote new
products and
services
 Enhance the skills
of team.
 Uplifting
confidence of
team.
 Enhancing the
ethics within the
team.
Measurable  Improve the level
of communication
as per the skills
possessed by the
employees at
current level by
grading the
employees within
 Improve the
communication
within 6 months
 Coordination
among different
departments to
be achieved
within 3 months.
 Preparing the
 Enhance the
customer
satisfaction levels
by 15% by the
end of third
quarter of current
year.
 Increase the sales
by 25% by the
9

6 months
 Designing the
training modules
within 15 days of
ascertaining the
current level of
expertise
 Conducting
monthly tests for
evaluating the
progress made
incentive
modules within
3 months
 Utilising various
individual skills
and
competencies
with the
organisation
within further 2
months.
end of the current
year
 Developing
effective
promotional
strategies within
first week of the
third quarter
 Collecting the
feedbacks till the
final quarter.
Achievable  Improve the
communication
level to Grade B
within 3 months.
 Appropriate
training modules
to be developed
within 10 days
 Monthly
evaluation of the
progress made.
 Improving the
coordination
among finance
and HR
functions within
2 months
 Enhancing the
coordination
within the
marketing team
within 30 days
 Finalising the
incentive
module for
marketing team
within 45 days
(Goetsch and
 Enhancing the
customer
satisfaction levels
of one service
within 30 days.
 Increasing the
sales by 10% by
the end of third
quarter.
 Designing the
strategies of using
social media
marketing within
40 days
10

Davis, 2014).
Relevant  Employees
should be able to
understand the
requirements of
the customers.
 The training
modules should
contain complete
details of the
products.
 Appropriate
scorecard has to
be designed and
maintained for
evaluating the
progress.
 Improving the
communication
within the firm
and develop a
culture of
providing
regular
feedback.
 Enhanced
coordination
within the
marketing team.
 Targets met by
the marketing
team
 Positive feedback
from the
customers.
 Targets are
achieved by the
marketing team.
 Use of Twitter
and Instagram for
promoting
products and
services.
 Deriving
responses from
customers at
regular interval of
time.
 Understanding
demands of old
customers.
Time Bound  Improving the
communication
grades within 6
months
 Designing
effective training
module by June
15, 2018.
 Coordination to
be achieved by
31 August 2018.
 Coordination
within the
marketing team
to be achieved
 Customer
satisfaction level
by 15% by 30
September 2018.
 Increase the sales
by 25% within 31
December 2018.
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 Evaluation of the
progress made on
25th of every
month
by 2 July 2018.
 Incentive
module to be
finalised by 31
August 2018
 Use of Twitter
and Instagram
within 1 July
2018
Conclusion:
As per the task completed above, it can be concluded that there is a requirement of ethics in
taking the decision of organization for a manager, the best way to take a decision is by
effectively conducting all the codes of ethics and watching all possible outcomes that may affect
the processes of decision making. In the task above a literature review has been provided dealing
with the ethics and its roles in taking the decisions of the business for becoming an effectual
manager.
As per the task above, there are various barriers at the time of taking the decision of the business
and there is a requirement of individuals to consider all the terms of the decision-making process
and review the decisions made by managers if they are found unethical. In the task above
evaluation has been done as the first person about the analysis of personality and the diverse
level of skills and competencies along with the diverse abilities for managing the decisions and
the diverse abilities that are required for developing as an effective manager for the profits of an
organization. A Plan has been prepared to consist of SMART objectives for developing the
learnings for being an effective manager with ethical decision-making skills.
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References:
 Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and
leadership. John Wiley & Sons.
 Cascio, W. (2018). Managing human resources. McGraw-Hill Education.
 Certo, S. C. (2018). Supervision: Concepts and skill-building. McGraw-Hill Education.
 Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
 Epstein, M. J., & Buhovac, A. R. (2014). Making sustainability work: Best practices in
managing and measuring corporate social, environmental, and economic impacts.
Berrett-Koehler Publishers.
 Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational
excellence. Upper Saddle River, NJ: Pearson.
 Hair Jr, J. F., Wolfinbarger, M., Money, A. H., Samouel, P., & Page, M. J.
(2015). Essentials of business research methods. Routledge.
 Rahim, M. A. (2017). Managing conflict in organizations. Routledge.
 Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building
approach. John Wiley & Sons.
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Appendices:
1. What is more important ethical decision or effective decision?
 Ethical decision
 Effective decision
 Both
30
20
50
Ethical decision
Effective decision
Both
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2. Which skills are most vital to becoming an effective manager?
 Communication skills
 Decision-making skills
 Team management skills
60
25
15
Sales
Communication skills
Decision making skills
Team busilding skills
15