Role of information technology in the development of SMEs

The role of information technology (IT) innovations in the
development of small and medium enterprises (SMEs): The case of
Bright
An Essay
submitted in partial fulfillment
of the course requirements for the BBA course of
THM 311: Hospitality Management Information System
Submitted to
Dr. Muhammad Shoeb-Ur-Rahman
(Course Instructor of THM 311)
Submitted by
Xxxxx Xxxxx
Student Id: XXXXXX
Section:
Department of Tourism and Hospitality Management
University of Dhaka
01 May 2022
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The role of information technology (IT) innovations in the development of small
and medium enterprises (SMEs): The case of XXX
by
Xxxxx Xxxxxx
Abstract
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Table of Contents
Introduction......................................................................................................................................4
Defining Information Technology...................................................................................................5
Defining SMEs................................................................................................................................5
Importance of Information Technology to SMEs............................................................................5
The following key business practices, among others, rely heavily on data processing:.................6
Businesses that have adopted the innovation paradigm exhibit the following characteristics:.......6
Radical business changes have resulted from information technology innovation:........................6
The role of IT innovations in SME..................................................................................................7
Case Study in Information Systems:................................................................................................8
Marks & Spencer's Integrated Customer Ordering Service.........................................................8
Conclusion.....................................................................................................................................13
Reference.......................................................................................................................................14
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Introduction
SMEs have become universally regarded as one of the most effective methods for decreasing
poverty and providing for all around the world. Prasanna, et al. (2019) stated that technology is
becoming a more important driver of main contributions for SMEs. The bulk of SMEs relies on
traditional technologies. Firms compete in this marketplace; SMEs must keep a close eye on
technological advancements.
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