The role of leadership practice in the growth of multinational Company
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This report analyzes the role of leadership practice in the growth of multinational companies. It discusses the importance of leadership, benefits, skills required, and different leadership approaches. The study highlights how effective leadership can enhance employee morale, productivity, and operational efficiency.
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The role of leadership practice in the growth of multinational Company
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ABSTRACT In the present report leadership has bene considered as one of the most important aspect which has assisted the multinational company in growing and achieving the goals and objectives. It has also helped the various organizations in enhancing the motivation and morale of employees which is really necessary for the growth of firm. It has been analysed from the report that leadership has the huge impact on the performance level of employees by providing them with proper guidance and support. This has also supported the leaders in achieving their personal as well as professional goals and objectives. It has also helped the employees of multinational company in enhancing their efficiency as well as performance level. Leaders have also solved the issues and problems which has bene faced by the employees in company. This has assisted them in reducing the employee turnover. Leaders has also impressed their subordinates with the help of their abilities. They have been involved in making better bond with their team members which was really necessary. It has also been analysed that there have been various skills possess by leaders which was really necessary so that the morale of employees can be increased. This has supported the multinational company in growing and achieving their set target and mission. It has also been analysed that leaders have also made use of various styles such as transformational and transactional. This has assisted the leaders in enhancing the performance level of business and they have been able to gain competitive advantage. This has assisted the company in increasing their productivity as well as operational aspects.
Contents ABSTRACT....................................................................................................................................2 RESEARCH PROPOSAL...............................................................................................................2 CHAPTER 1 INTRODUCTION.....................................................................................................2 Aim..............................................................................................................................................2 Objectives....................................................................................................................................2 Background of the research.........................................................................................................2 Research questions.......................................................................................................................3 Justification on chosen topic........................................................................................................3 Limitation of study......................................................................................................................3 Literature review..........................................................................................................................3 Research methodology.................................................................................................................4 Activity time scale.......................................................................................................................5 CHAPTER 2 LITERATURE REVIEW..........................................................................................6 CHAPTER 3 RESEARCH METHODOLOGY............................................................................12 CHAPTER 4 DATA ANALYSIS.................................................................................................15 CHAPTER 5 CONCLUSION AND RECOMMENDATIONS....................................................27 REFERENCES..............................................................................................................................31 1
Topic: “The role of leadership practice in the growth of multinational Company- A case study” RESEARCH PROPOSAL CHAPTER 1 INTRODUCTION Leadership can be defined as those skills which consists of the ability of an individual to lead or to guide the other individual or the team member. It is basically the capacity of managing the company resources so that the goals and objectives can be achieved and it will also help the firm in growing. The leaders are basically engaged in analysing the challenges so that better decisions can be taken. Leadership has the most significant role in the growth of multinational company (Kiersch and Peters, 2017). The leaders are being involved in taking fast and decisive action when the organization is being faced with any type of challenge. The good leaders in multinational company are been engaged in enhancing the morale of employees. Leaders in company is important as the leaders are being involved in guiding employees during the tough time. They provide guidance to the work process and also help in building morale This assist in increasing the productivity as well as operational efficiency. A leader is also responsible to set the clear vision in the organization. Present report will lay emphasis on the role of leadership practice in the growth of multinational organization. It will also provide the details about the research methods which will be used in the report. Aim “To analyse the role of leadership practice in the growth of multinational Company- A case study” Objectives To analyse the importance of leadership in the multinational company To evaluate the benefits of leadership at workplace To assess the impact of leadership in growth of organization To evaluate various leadership skills required for the growth of multinational firm. To analyse the impact of different leadership approaches in the company. Background of the research Leadership in multinational organization is really important as it assists them with growth and profitability. It has been analysed that leaders are been gifted with various skills which helps them in making better decision and taking corrective actions. The leaders in multinational 2
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company have attributes like they are tech builders, problem solvers, action taker, decision makers, honest and transparent. All these characteristics of leaders in organization assist them to achieve the goals and objectives. It also helps them in growing and enhancing the productivity aspects. Leaders are engaged in building confidence of employees; this can help them in making organizations environment better. It assists in retaining employees. Research questions What is the importance of leadership in the multinational company? What are the benefits of leadership at workplace? What are the impact of leadership in growth of organization? What are the various leadership skills required for the growth of multinational firm? What are impact of different leadership approaches in the company Justification on chosen topic Leadership in multinational company helps them to grow and increase the job satisfaction level of employees. Good leaders are being involved in analysing the needs and demands of employees which are really necessary for the growth of the firm (Huntrods, An and Pascarella, 2017). Leadership supports the business by motivating and influencing their employees so that their morale can be build. They are also engaged in taking feedback from their workers about the changes and strategies which has been used by them. This assists multinational company in gaining success. It also helps the employees of firm in achieving their personal as well as professional objectives. This can support in growth of company. Limitation of study There is various limitation of the study. The preparation of questionnaire took time which can affect the data which has been collected by the researchers. The weakness of the study there were various errors that were been made during the time of preparing the questionnaire. The research was qualitative in nature so it was difficult to have control on the environment. There were also some issues while doing the data analysis. All these are the limitations of the present which can slightly affect the making of the research on subject matter. Literature review As per the view point ofKomives and Wagner, (2016)leadership is really important in the growth of multinational company. Good leaders are being engaged in analysing the issues and problems faced by employees in firm and finding their ultimate solution. The leaders are really 3
creative, innovative and full of new ideas which helps the firm in growing and increasing their profit as well as revenue. Leadership is also responsible for the development of multinational company. It boosts the morale of employees that supports the firm in enhancing their business performance. It assists in maximising the efficiency so that the goals and objectives of company can be achieved. Leaders set the vision and also share it with their team members. There are various leadership styles which can be followed by multinational company in order to grow. Transformational leadership is that in which leaders are involved in increasing the motivation level of employees so that they can enhance productivity and achieve the organizational goals. The motivation can be increased by providing employees with rewards and incentives. In this the leaders try to increase the morale of workers through creating their self-interest, engaging them more in the firm. This assist in increasing the growth of multinational company and also this it helps organization in increasing their profitability. In accordance withFulton and et.al., (2019)The other type of leadership which can be used by firm is transformational. In this the leaders are being engaged in increasing the morale through rewards and punishment. Employees are being rewarded when they did something right and are also been punished for the wrong doing. Leaders also have the responsibility to delegate the responsibilities, this make the employees of multi-national company responsible which is really necessary for the growth of firm. It assists in increasing the good will and brand reputation of company has they are being able to retain the employees. It also supports the organization in achieving their set target and mission. It can be said that without effective leadership no firm can work effectively. So leadership is really important in the multinational company. Research methodology Research methodologies termed out as strategies, processes and techniques that can be utilised in collection of data and also aids to create better understanding about the topic. These are defined in following manner as are- Research type:There are basically two type of research which can be used by researcher in order to gain more information related to the subject matter. One is qualitative and another one is quantitative. Qualitative study is based on theoretical aspects and even the data is being collected from the human experience. In this the data is been collected by the researcher through open ended and main communication. It is easy to collect qualitative data. Quantitative study is 4
based on the numerical facts and figures. It means that the data which is gathered is quantifiable in nature. For the present study qualitative study will be used by the researcher. Research approach:It consist of the plan which help researchers in collecting and analysing of data (Huertas-Valdivia, Gallego-Burín and Lloréns-Montes, 2019). There are two type of research approaches that is inductive and deductive. Inductive is based on observations, patterns and theory. It is based on the qualitative aspects while deductive is been based on hypothesis, conformation or rejection. For the present study inductive approach will be used. Researchstrategy:Theresearchstrategyconsistsofanalysing,controllingand monitoring the study (Fletcher, 2017). It assists in collection of the data. It helps researchers in achieving the end results. For the present research descriptive design will be used. In this the research is been made on the population which has already been studied. It forms a part of the qualitative study. This design cannot provide information on the causes related to the study. Data collection:There are basically two methods of gathering the information which is primary and secondary. In the primary method of data collection, the data gathered is raw and unpublished. It is basically the fresh data. In this the data can be collected with the help of questionnaire, focus group, interview, observation method. The secondary method is basically published data. In this the information is been collected through books, journals, articles, companywebsitesandblogs.Forthepresentresearchprimarydatawiththehelpof questionnaire method will be used (Mohajan, 2018). Sampling:For the present research simple random sampling will be used. This method is being selected so that no biasness exists. In this the random employees will be selected for process. The sample size will be 50 employees from multinational company. Data analysis:This part summarises the collected data. In this part useful information is been extracted from the collected data. For the present study thematic analysis will be used. It is being used as the research is based on the qualitative study. Activity time scale Activity1 week 2 week 3 week 4 week 5 week 6 week 7 week 8 week 9 week 10 week 5
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Identify research topic Justification on chosen topic Research methodologie s Review of Literature Draft finalization Conclusion Submission CHAPTER 2 LITERATURE REVIEW Theme 1: importance of leadership in the multinational company In the view point ofGandolfi and Stone, (2018)leadership is really important in the growth of multinational company. It assists in analysing the needs and demands of employees. By this leader come up with most innovative and creative ideas to fulfil those demands. This assist them in creating employee loyalty which is really essential for the growth of firm. It also assists the company in achieving their set target and mission. Leadership is also important in multinational organization as leaders supports employees in solving the conflict. They motivate their sub- ordinate to freely express their views and emotions, this assist them in reducing the issues faced by workers. It also helps company in retaining employees. Leaders are also engaged in providing the employees with ultimate solutions to their problems as they possess problem solving skills. Leadership is important as it supports the firm in setting a clear vision. This helps the workers in 6
understanding and accepting the future state.Leadershipis really important to make the working environment better and stable. In this the leaders are being involved in making sure that every employee working on the same level has been provided with equal rights and responsibilities and there is no biasness which makes the environment of multinational company better and stabilise. Leadership is also important as leaders are being engaged in acting according to situation and taking actions according to it. This has assisted them in overcoming from the circumstance of threat as well as problem. It can also assist the organizations in enhancing their productivity as well as efficiency. Leaders are being engaged in influencing the behaviour of people in that manner which can assist them in changing and striving their behaviour. In the multinational the leaders are been involved in showing right path to their team members so that they stay motivated and enthusiast. Thus, it can help the company in enhancing their productivity as well as efficiency. It has also been evaluated that Employees are being rewarded when they did something right and are also been punished for the wrong doing. Leaders also have the responsibilitytodelegatetheresponsibilities,thismaketheemployeesofmulti-national company responsible which is really necessary for the growth of firm. It has been analysed that leaders assists the multi-national organization in achieving their set target and objectives which is really necessary for the growth of frim. The right leadership also supports in bringing the coordination among team members. Thus, it can help multinational organization in increasing their brand reputation and value. They will also be able to gain competitive advantage which is really necessary for their growth. Leaders are also being engaged in doing the planning and controlling function in the multi-national organization which is important to save enterprise from any type of threat and issues. It has also been analysed that the leaders are been engaged in increasing the morale value of employees by providing them with rewards and incentives. Theme 2: benefits of leadership at workplace In the view point ofDiebig, Bormann and Rowold, (2016) there are various benefits of good leadership in the multinational organization, like for example it assists in increasing the productivity as well as operational efficiency through providing better guidelines, suggestions and support. This can help in growth of firm and it can assist the company in achieving their set target as well objectives. It has also been analysed that leaders are been involved in increasing the abilities of employees to work under pressure. They are also involved in growing the confidence level of team by providing them with a better platform where they can show their 7
skills and abilities. This can also support the leaders in making better bond with their team members. It can help the multinational firm in growing and expanding their business in other areas. This will also assist them in enhancing the morale and satisfaction level of workers. Effective leadership brings together diverse people and helps them find common purpose and work towards to achieve purposeful common goals. There are also various other benefits of the leadership like they empower people to realise their fullest potential, this supports leaders in multinational company in increasing the motivation level of employees. This also helps the firm in growing and achieving the goals and objectives. The organization can become more efficient. The good leadership in organization helps increatingtheemployeeengagementandincreasingpassionofthembybuildingtheir confidence up (Guhr, Lebek and Breitner, 2019). It has also been analysed that leaders help the employees in creating higher level of employee loyalty. This is being created by providing the employees with equal opportunities and also by providing them with better training and support so that their efficiency can be increased. Leaders set the vision and also share it with their team members. There are various leadership styles which can be followed by multinational company in order to grow. It has also been analysed that leaders are been involved in making the environment of organization better so that they can grow and also attract more talented and skilled employees. Thus, it will help them in gaining competitive advantage and also it can support the multinational company in increasing the revenue as well as profitability. It has also been analysed that this can assist them in creating a better base for their company in market. This can also help them in expanding their business in new market. This will support them in growing and also multi-national company will assist them in achieving the set target and also their mission and vision. The leaders are also being engaged in making sure that Morale denotes willing co-operation of the employees towards their work and getting them into confidence and winning their trust. It has also been analysed that in order to increase the morale of employee’s leaders needs to be honest as well as transparent. This is really necessary for the growth of multinational organization. It will also support the leaders in creating trust of their all stake holders as well as team members. Theme 3: impact of leadership in growth of organization In accordance withKanat-Maymon, Elimelech and Roth, (2020) the impact of good leadership is positive in the growth of organization. If the leaders are not good enough then the 8
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growth of multinational company can be hampered. It can also affect their profitability as well as revenue aspects. The leaders are being involved in the development of the firm by providing training and support to workers. They have also been engaged in increasing the morale and motivation level of employees so that they can create and increase employee belongingness as well as loyalty. It has also been analysed that leaders also have an impact on the growth of employees in the multinational organization. They make sure that skills and abilities of workers have been increased so that the set target of company can be achieved and also it will help firm in growing and achieving objectives.Ithas also been analysed that the impact of leadership can be positive and negative. If the leaders are not good enough then it can lay, then the growth of firm can hamper and also there are chances that they are not been able to achieve the goals and objectives. Good leadership can also help in achieving the set target and mission. This can also help in increasing the profitability and productivity. It has also been analysed that leaders can impact their team members in positive way which can assist them in increasing their skills and abilities. Motivated employees in multinational company can also be more engaged and loyal towards the firm. It can help in growth of the organization and it can assist in enhancing the productivity as well as managerial efficiency of the multinational firms. The study among others things discovered is that participatory of leadership and delegation of duties enhances the employee performance and attainment of corporate goals and objectives. It has also been analysed that in multinational organization, the leaders also motivate the employees to provide their ideas so that more creative and innovative ideas can be used for development of organization. It also assists the firm in enhancing their business performance. Leaders are really important for the growth of firm. They also make sure that no discrimination exist in the company and every employee is provided with equal rights and opportunities. It means that they have also been paid equal when they are doing the same job. This has helped the multinational organization in increasing the motivation level of workers and also it has positive impact on the development of employees as well as organization. They have been able to achieve their personal as well as professional goals and targets. This has also helped in the growth of firm and productivity has also increased because of it. Leaders also make sure that the issues which has been faced by the employees are solved so that satisfaction level of employees can be increased. This can lay positive impact on the development of multinational organization. They will also be able to attract more skilled and talented employees. 9
Theme 4: various leadership skills required for the growth of multinational firm In the opinion ofFiaz, Su and Saqib, (2017)various leadership skills are required so that the multinational company can grow and achieve their set target as well as mission. It has been analysed that leaders needs to be creative and innovative. They must possess the skill of bringing new ideas and implement it for the growth of their organization. This skill acquired by the leaders can help organization in enhancing their brand reputation as well as equity. This will also support in the growth of company. It has also been analysed that leaders also need to be enthusiastic. They should possess passion for the work which they are doing. This will help them in gaining respect and also it will be useful for their firm to gain success. The organizational performance will increase by leaders being passionate and enthusiast. Leader also needs to be a good communicator. This will assist them in effectively conveying the facts related to work to their team members. This will also help in reducing down the miss-understanding and will help leaders in reducing conflict which exists in multinational organization. It can also help them in making better bond with their team members which is necessary so that they can be easily able to work in team. This will help them in also increasing the productivity of team. Dulewicz and Higgs, (2016) stated that It has also been analysed that leaders needs to also possess technical skills so that satisfaction of consumers as well as employees can be increased. They need to have knowledge related to all latest software which can be used by multinational company. It will help the organization in gaining competitive advantage and they can also be successful in near future. Leaders are also responsible for the training and learning of employees, so training related to software also needs to be provided to workers so that their effectiveness can be increased. Leaders in multinational firm also needs to be transparent and honest. They must be involved in sharing all relevant information with team members. This can also support them in increasing the trust level and also this can help the firm in growing and achieving the goals and objectives. Leaders should also have made themselves available for discussing the issues and must be engaged in active and concise learning. They also need to inspire the employees to go extra miles so that company can grow and achieve their mission. They can also be involved in motivating the employees through rewards and incentives. There are various ways in which leaders in multinational organization can motivate workers like by recognising their work and solving their employee concerns. All these tasks performed by the leaders can lay positive impact on the growth of firm. Leaders also need to be involved in delegating task. Thus, after 10
this can lay emphasis on other different important matters and concerns. This will also help them in making employee responsible in multinational organization which is quiet beneficial for the growth of firm. The good delegator will also be involved in asking for feedback from employees and will also help them in defining expectations. This will help the leaders in making better coordinationwithteammembers.Theseskillsarereallynecessaryforthesuccessof organization. Leaders also need to possess critical thinking. They must be a good decision maker. Theme 5: impact of different leadership approaches in the company In accordance withAronson, (2017)different leadership styles and approaches can help the multinational company in growing and gaining success. Situational leadership is one of the important approaches which can be used by leaders in multinational firm. In this the leaders are expectedtoactaccordingtosituation.Theirstyleofworkingandskillsarebasedon circumstances faced by them. It is one of the most effect way of leadership as it assists in development of the team and also it sets the beneficial balance for the whole multinational organization. In this style the major decisions are been taken by the leaders and also they are being involved in taking decision according to the needs and demands of their team. This has a positive impact on the development of multinational firm. Transformational leadership is that in which leaders are been involved in identifying the need of change and also creating a vision to guide the change with the help of inspiration. In this leaders are being involved in increasing the motivation of employees by enhancing morale and their job performance. They are also being motivated by leaders by providing them with support and recognising their efforts. In this the leaders are being involved in also giving the employees with rewards and incentives so that they are been able to boost up their performance level. This can also help the multinational organization in increasing their productivity as well as managerial efficiency. Transactional leadership is also one of the approach which can be adopted by the leaders of multinational organization. In this the leaders are involved in influencing the team members through rewards as well as incentive. This leadership style can be used by the leaders for short term motivation. It can have positive as well as negative impact on efficiency of employees. Participative leadership approach can also be adopted by leaders. In this the participative leaders motivate employees to participate in the decision making. This also increases their confidence and self-esteem level. However, this leadership style cannot work in the situation where the instant decisions need to be 11
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made as the participation of employees can also take time. There are various benefits of this style as it improves the morale of workers and also create value for them. CHAPTER 3 RESEARCH METHODOLOGY Research methodology can be defined as scientific procedure or techniques that helps to investigate, select, process and analyze the information about the topic. It has also been said that in research the methodology can help in knowing about the validity and reliability of the study which has been conducted by the scholar. In the methods, strategies and techniques are being used which can assist the researcher in collecting and analyzing the data. Research type-There are basically two type of research one is qualitative and another one is quantitative. In the qualitative research type the data collected is based on theoretical framework. It has been collected to enhance the knowledge related to subject matter. This type of research assists in solving and overcoming the problems. This type of research is based on the non-numerical data and concepts. Photographs, videos, sound recordings can be considered as the qualitative research and data can be collected with the help of it. This type of research assists the scholars in getting to the end results. It is also linked with the understanding of human behavior and collection of reliable data. This type of research is based on the assumptions of dynamic reality. The data in qualitative research can be analyzed with the help of making themes. On the other hand, other type of research is quantitative. In this the collection of data is based on numerical facts and figures (Igwenagu, 2016). Quantitative study is based on the numerical facts and figures. It means that the data which is gathered is quantifiable in nature. In this type of research fixed and reality which is measurable are been considered. It can assist the researcher in getting towards the end results. The quantitative data is being collected with the help of measuring the things. In this the data is been analyzed with the help of numerical comparisons. This type of data is based on the numerical facts and figures. It is really easy to analyses and collect the quantitative data type. Research approach:These consists of the steps which can be used by the researcher for the collection and analysis of data. It also assists in interpretation of data. This approach also makes sure that nature of research problem is been addressed. There are two type of research approaches that is inductive and deductive. Inductive is based on observations, patterns and theory. It is based on the qualitative aspects. This type of approach begins with analyzing the problems and also the theories which are based on it. It helps in gaining the end results with the 12
assistance of observations (Walker, Lin and McCline, 2018). This approach is basically being used to narrow down the scope of the study which has been taken place on the subject matter. Inductive approach is the systematic set that can help in getting through the findings. This approach is less complicated and can help researcher in gaining better results. Deductive approach is mainly being linked to developing the hypothesis that is been linked to existing theories and also the designing of strategy is based on the hypothesis which has been developed. It assists in testing of the hypothesis. Deductive approach is also based on the quantitative data type and means reasoning from particular to general. Research design-This can be considered as the strategy which can be selected to relate the various components of study in more reliable and logical way so that the research problem can easily be solved (Bush and Glover, 2016). It consists of the plan which can be used for the collection and evaluation of data. Descriptive design can be used by the scholars to analyze the characteristics of the phenomenon which has been used in the study. In this the research is been made on the population which has already been studied. It forms a part of the qualitative study (Kao and et.al., 2016). This design cannot provide information on the causes related to the study. It can be used for the investigation of more than one variable. The information in this type of design can be collected with the help of surveys and observation and that too which are been naturally designed. In this type of design, the data collection can be done on the variety of subject matter. The collection of data from this type of research design is really reliable and authentic. It can be used in both quantitative and qualitative data. In this the research is been made on the population which has already been studied Datacollection-Inthistheinformationrelatedtosubjectmatterisbeengathered, interpreted and analyzed. There are basically two methods of data collection one is primary and the other one is secondary. In the primary method of data collection, the data gathered is raw and unpublished. It is basically the fresh data. In this the data can be collected with the help of questionnaire, focus group, interview, observation method (Taherdoost, 2016). This method of data collection is really authentic and reliable. But the main limitation of primary data is that it is really time consuming and it can be used for the small population. The information collected from the primary sources are really authentic. The benefit of making use of this data is that it can help the researcher in getting into the end results. In this the data is been collected from the main sources. The secondary method is basically published data. In this the information is been 13
collected through books, journals, articles, company websites and blogs. This method of data collection needs less amount of time. In this the data is been collected by someone else for some other purpose. The secondary method of data collection is less expensive as the information is been gathered from the published sources. It can also help the researchers in getting to the end results. It has also been analyzed that the secondary data collection is been used for the wider research while primary method is been used for the specific purpose. Both of the data collection methods can support the research in getting to the end results. The primary method of data collection also consists of advantage and certain dis-advantages. Like this method can take more amount of time than the secondary. It can be used when the population sample is smaller in size. It has also been analysed that this method of data collection can be really costly. This style can only be used when the researcher wants to get the answer of specific problems. In this method of data collection various techniques like survey, focus group, questionnaire, and observation can be used. The collection of data in this type of data is been done from different and authentic sources. Sampling-Sampling is a process used in statistical analysis in which a predetermined number of observations are taken from a larger population. Simple Random sampling is being used so that the no biasness exists when engaged in getting to the end results. This method is being selected so that no biasness exists (Schuh and Woelk, 2017). In this the random employees will be selected for process. It is being chosen so that the population has even chance of appearing for the research. It completely depends on methodology which is being used. It can also sometimes have been considered as the method of chances. Data analysis:It means that the useful information needs to be extracted from the data which has been gathered. It is a way of analyzing and interpreting the information. For the present study thematic analysis has been selected. It is mostly selected for the qualitative study. It is usually applied to a set of texts, such as interview transcripts. In this type of analysis the researchers are been involved in closely analyzing the themes and patterns which has been followed by them. This has assisted them in gathering the useful information which could assist them in getting to the end results. The main aim and purpose the thematic analysis is that they are been used to analyses and interpret particular theme which has been related to the issue. The interpretation of data in this type of research is been done on the qualitative analysis. 14
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Ethical consideration:It means that while collecting the data researcher needs to be engaged in making sure that ethical code of conduct is been followed by them while collecting the data. This will help them in making sure that the participants who are involved in research are not been subjected to any harm. Respect should be provided related to the dignity and this must be taken for priority. It has also been analyzed that scholar also needs to be involved in getting full consent from the participants while conducting the research. This will assist the researcher in implementing the degree of trust which is really necessary so that they can be able to successfully conduct the research. Scholar also needs to be involved in making sure that privacy is been maintained while collecting the data (Wiek and Lang, 2016). They must make sure that no personal data of the members are been leaked. Any deception or exaggeration about the aims and objectives of the research must be avoided. Researchers also must make sure that no personal questions during the time of conducting the study is been asked by them. They also need to be engaged in keeping the confidentiality. This will assist the scholar in conducting research successfully and there will be no hampering of belief of any participants. Researcher while conducting the study needs to make sure that honesty and transparency is been maintained. Scholars also need to be involved in ensuring that affiliations in the form needs to be declared in front of the participants (Basias and Pollalis, 2018). They also need to declare about the conflict of interest. Researcher also needs to make sure that no type of false information has been passed on by them, as this will be against the ethical code of conduct. The representation of the primary data based on the biasness must not be shared. CHAPTER 4 DATA ANALYSIS Theme 1: Is Reasonable leader important for company or not? ParticipantsAnswers 41Yes 9No 15
Interpretation:From the above graph it can be said that reasonable leadership plays an important role. In this context out of 50 employees of multinational companies, 41 employees believe that leadership should be reasonable and as per this they should posses an ability to consider reality at all times and also having an ability to apply an effective leadership style which can make them reasonable. In this context they said that this ability improves morale of employees and make them feel valued which encourage them to improve productivity. On the other hand, there were 9 respondents who denied and said that as per them leadership should not be reasonable and sais that its up to them and while making decision they should use their own ability of taking without heeding perspectives of others because sometimes it may lead errors in decision-makingandothersfunctions.Theyalsosaidthatsomeemployeestakeundue advantages of reasonable leadership so, they should be strict at workplace. Theme 2: Providing guidance to followers without any pressure is the main trait of a good leader? ParticipantsAnswers 35Strongly agree 10Agree 5Disagree 16
Interpretation:From the above data it can be said that guidance plays an important role but the way of guiding others is the main key and decide whether leader is effective or not. Each company has leader but there are only few companies who got success because of the leadership and the main key is their way of guiding people as some guide with punishments, strictness and while others guide followers with integrity and without pressure. In this context, 35 employees strongly agreed and believe that guidance by leader without pressure is important as it makes employees feel comfortable and if they have any queries then they can ask to leader. 15 employees also agreed on it and said that without pressure, leader can improve relationship with them. On the other hand, 5 employees disagreed on this and said that as per them guiding without pressure can make all employees free and employees can take undue advantages of it. For getting work done from employees leader requires putting pressure and becoming strict. Theme 3:The main skill which can make a leader effective? ParticipantsAnswers 9Integrity 26Communication 15Relationship building 17
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Interpretation: It can be said that skills play an important role and it helps company in deciding leader of the company. Skills are the one who makes an individual leader among a group of people. In this context, majority of employees and 26 employees stated that as per them communication is the key of the success and an effective leadership and it includes: active listening, verbal, non-verbal and ability to influence others. When a leader has this ability then he can make employees influenced and get work done in an effective manner. Whereas, 9 employees said that integrity is important and a leader who has an ability to being honest make them able to perform functions in an effective manner and also allow employees to become comfortable. 15 Employees’ stated that an ability of building strong relationship with employees is the most important because employees are key of success and when leader have strong relation with them then they can make able to employees of working as per them and even under pressure as well. Theme 4: Main benefit of having a good leadership? ParticipantsAnswers 17Improvesefficiencyofemployeesand company 9Builds morale of employees 18
24Translates to long-term success of company Interpretation:An effective leadership brings several benefits to company and it is also stated by some authors that as per them an effective leadership is one of the main key of development of the company. In this regard, 17 employees out of 50 interpreted that an effective leadership with having several skills and ability help company in improving efficiency. 9 employees said that an effective leadership have direct impacts on employees and it builds morale of them which makes them able to support company in meeting their goals. Whereas, majority of employees or 26 employees said that leadership who are effective are more likely to translate long-term success of company by helping them out in improving productivity, sales and making them able to become market leader. They also said that an effective leadership not only help company in getting short term goals as by communication or creating vision, long term goals it performs functions accordingly and Hence, lead long term success. Theme 5:Leadership style followed by your company for accomplishing goals? ParticipantsAnswers 22Autocratic 12Democratic 19
16Transformational Interpretation: Leadership is made up of several skills along with styles which they take for guiding employees and helping company in accomplishing their goals. There are several leadership styles which are being used and taken by leader as per the current situations and goals which they want to take. In this context, 22 employees of multinational companies said that their leader follows and use autocratic leadership style and as per this style, they do not provide opportunities to employees in decision-making process whichlowers their morale and de- motivate them. Whereas, 12 employees said that its up to the current situation and according to them leader of their company uses democratic in which they allow employees to take an active participation in decision-making process and it makes employees feel valued. On the other hand, 16 employees said that most of the time and in most of the situations their leader follows transformational leadership in which they work with all types and nature of employees in order to identify changes required to make and also inspire them to perform accordingly. Theme 6: The best quality of your leader which makes them effective? 20
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ParticipantsAnswers 15Ability to work with employees 10Trust building ability 25Ability to inspire others Interpretation: On the basis of above data it can be said that there are several skills required for making a leader effective and able to help company in accomplishing their goals and in this regard, 15 employees said that their leader has an ability to work with employees in a team and help them out in performing their functions. They also said that this ability of their leader reduceserrorsof employeesand improveproductivityof both employeesandcompany. Whereas, 10 employees said that as per them their leader have skill of trust building and it allows them to make employees feel comfortable and engaging them with the company for the long run and supporting company in accomplishing goals. Majority or 25 employees said that their leader has an ability to inspire others and it encourages employees to improve their productivity and their career which is important for taking competitive advantages as well. Theme 7:Rather than guidance, does recognition and rewards play an important role for accomplishing goals? 21
ParticipantsAnswers 38Yes 12No Interpretation:On the basis of above data it can be interpreted and clearly be said that rewards and recognition is important and can help leadership of getting work done from employees in an effective manner. In this regards to 38 employees out of 50 strongly believe that rather, proper guidance by leadership they should provide rewards and recognition because when employees are being praised for their performance and effective work after guidance then it encourages them and make them feel valued and motivated. They are more likely to help company in accomplishing their goals. On the other hand, 12 employees said that rewards and recognition can increase cost of the company and it also increases expectations of employees and rest of employees who do not get rewards are less likely to focus on their work. And as per them leader should only focus on improving employees ability to work in an effective manner by being cost effective. But overall, it can be said that rewards play an important role and should be added in leadership skills. Theme 8:The main weakness of your leadership? ParticipantsAnswers 22
35Lack of flexibility 15Lack of ability of decision-making Interpretation: From the above data it can be said that all people have some areas in which they require improvements and improvements can make them able to perform effectively. In the context of weaknesses and areas of improvements for leader of multinational companies 35 employees of multinational companies stated that lack of flexibility and ability to adapt changes which happen in business environmental factors is one of the main weaknesses of them. Lack of flexibility decreases productivity and sometimes can snatch some opportunities from them. In addition, they also said this lack of ability of adapting changes also create problems for employees as they find problems in adapting changes and work accordingly and these changes can decrease overall productivity. Whereas, 15 employees stated that lack of ability of decision- making is one of the main weakness of their leaders and making decision in a timely manner is important for reducing errors and improving productivity. 23
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Theme 9:Does company can take competitive advantages by having an effective leadership with self-motivation skill? ParticipantsAnswers 42Yes 8No Interpretation: In the context of leadership it can be said that it plays an important role and provide several benefits to company and employees as well. Rather, all other benefits an effective leadership allows employees and company in taking competitive advantages which is important for accomplishing all other goals. In this context, 42 employees stated that they strongly believe that an effective leader can help their company in taking competitive advantages because an effective leader posses several skills and abilities which makes them able to lead and guide employees in a way which can encourage them to perform activities with effectively. On the other hand, 8 employees said that leaders with self motivation skills and an effective leader cannotallowcompanyintakingcompetitiveadvantagesbecausefortakingcompetitive advantages there is requirement of having an effective strategy and ability to work under pressure, taking decision and using appropriate strategy according to the situation. So, overall it 24
can be said that leadership with self motivation of working hard is the key of taking competitive advantages. Theme 10:Does a leader should always have an ability to learn something new for performing effectively? ParticipantsAnswers 40Yes 10No Interpretation:Each member in an organization must have an ability to learn new things as there is no age and position of learning new things and this ability do not have any negative effects and can give several advantages. So, in this context it is asked to employees of multinational companies that if they believe that leaders have an ability to learn something new while working with others and can it help them out in increasing productivity and in this regard, majority and 40 employees stated that they think that learning something new increases knowledge of leader and makes them able to use that knowledge and increase efficiency. They 25
also said that by learning new things while working with others at workplace also make them able to try different and easier ways of performing functions which can be beneficial for them and allow them to save time. Whereas, 10 employees stated and said that they think that learning new things is not only important as for working effectively leaders require guiding others and teach others and they also said that as per them an effective leader is born not made. Theme 11:Benefits your company can take in the future by having an effective leadership? ParticipantsAnswers 19Competitive advantages 18Employees retention 13Brand improvement Interpretation:An effective leader does not only provide present and short term benefits to company but also it makes company able to make their effective position in the market for the long run and taking several advantages in the future as well. In this context, 19 employees said that an effective leader with having several skills and ability to use right approaches make them able to take competitive advantages and also become the market leader. 18 employees stated that 26
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an effective leader majorly affects on employees and their abilities makes employees feel valued and motivated. Valued and motivated employees are more likely to retain with the company for the long run. Whereas, 13 employees said that an effective leader with having some skills allow multinational companies in improving their brand and making them popular as well. Theme 12: Which impacts leadership approaches have on company and its performance? ParticipantsAnswers 26Increase productivity 10Reduces errors 14Increases decision-making speed Interpretation:On the basis of above data and question which is being asked from 50 random employees’ of multinational companies it can be said that leadership’s different approaches play an important role and can have several positive effects for themselves, employees and companies as well. Leadership approaches refers a ways and practices which makes an individual able to Performa activities with their best and guide others. In this context, out of 50 employees majority of employees or 26 employees believe that leadership approaches are directly proportional to productivity. It makes employees able to perform in an effective manner and also encourage 27
them to reduce errors while working which improves their and overall productivity. On the other hand, 10 employees said that as per them an effective leader guide employees in a way which reduces errors in their functions. They also work with employees in a team in order to make them able to work independently and reducing errors so, as per them it is one of the main impacts which leadership have. Rest of employees and 14 employee interpreted that a leader with self motivation, ability to guide others, making use of effective approach allow them to increase speed of decision-making and it is one of the main key of the success of any type of organization. Theme 13: type of leadership is more effective in multinational firm EmployeesNumber Transformational35 Transactional15 Total50 Interpretation:From the above chart it has been interpretated that 35 employees has said that transformational leadership is more effective in multinational firms. They have voted for it. It has also been analysed that this type of leadership is based on influencing the workers through motivating them. Rewards are been given when the team members perform better. It is really useful in increasing the productivity as well as managerual effeciency. This type of leadership is better in the situation of long run. It has also been analysed that in this the leaders are been involved in motivating the employees with the help of rewards. On the other hand only 15 employees feels like transactional leadership must be used. In this the motivation is been related to the rewards and punishment. Theme 14: effective leaders need to make sure that employees work in safe conditions EmployeesNumber 28
yes45 no5 Total50 Interpretaion: From the above pie chart, it has been analysed that 45 employees from the multinational company feels like the leaders needs to be involved in making sure that workers work inthe safeworkingconditions. Thiscan makethemmoreeffectiveandalso the productivity of firm can be increased because of it. It has also been analysed that safe working conduitions can assist the organisation in attracting more talented and emplpyees and retain the previous one. It has also been analysed that this will assist in reducing down the employee turnover. This will help the leaders in making better coordination with team members. It has also been analysed that leaders also needs to be engaged in ensuring that the safety and well-being is first priority of leaders. This will assist them in achieving set objectives. On the other hand 5 employees feel like the safe and secure conditions is not necessary. Theme 15:Recommendations to your company for improving leadership? Interpretation:In this open-ended question, all random employees were given equal and fair chance of suggesting their companies as how they can improve leadership and can accomplish all pre-determined goals. In this regards, some employees said that they believe that leaders should focus on providing training on continuous basis as it can increase knowledge of employees and make themable to perform their functionsunder pressure and individually.Some other employees said that as per them leadership styles play an important role and fro accomplishing goals motivation to employees is important and for that they require focusing on choosing democratic leadership style rather using autocratic. When employees are being given equal and fair chance of taking participation in decision-making process then it makes them feel valued and 29
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they think that company is concerned with their needs and perceptions and it can directly help them out in accomplishing goals. Rest of employees said that they believe that financial and non financial motivation is the key of success and for improving relationship, becoming effective and getting work done from employees they require providing rewards and appreciation as well because it encourages them to work more hard and help company in meeting their pre- determined goals. 30
CHAPTER 5 CONCLUSION AND RECOMMENDATIONS From the above study, it has been summarised that leadership has one of the most important role in the growth of multinational companies. It has also been analysed that leaders have also been involved in making use of various motivational approaches which has assisted the organisations in growing and achieving the goals and objectives. It has also been analysed that good leadership is one of the most important criteria that can assist multi-national company in growing. It also supports in achieving the objectives and goals. Report has also provided that leaders has made use of various approaches so that the they can make better decisions and also the solution to the problem can be find out. This has also helped them in analysing the needs and demands of employees. It has also supported the multinational firms in growing and achieving the objectives. Leaders have also been involved in making sure that the employees stays motivated as only this will help in increasing the productivity and managerial efficiency of workers. Effective leaders have also been engaged in identifying the need of change, so that the better strategies can be implemented and workers are been adjusted in the changing environment easily. It has also been analysed that if any of the multinational companies do not have effective leadership than there productivity can be decreased. It has the ability to reduce down the firm’s ability to achieve the gaols and objectives which has been decided by them. It has also been analysed that Leaders also have been involved in delegating task. Thus, after this they can lay emphasis on other different important matters and concerns. This will also help them in making employee responsible in multinational organization which is quiet beneficial for the growth of firm. This criterion has also supported them in gaining competitive advantage. It has also been analysed that in order to grow leaders needs to be honest and transparent so that no important aspects has been hidden with the employees. This has also supported them in making better and trusting relationship with the employees. This has helped multinational organisations in retaining workers which was really necessary for the growth of employees as well as company. It has also been analysed that leaders in the multinational firms also consists technological skills. This has helped them in providing training and learning to workers so that their efficiency increases. Organisation has been able to grow as the leaders were skilled and effective. It has also been analysed that leaders have also been involved in making sure that no problems exists between team members so that the team working in multinational firms are more productive. This has also 31
assistedtheminmakingsurethatthegoalsofemployeeshavebeenlinkedwiththe organisational goals. It has also been analysed that the leaders have been involved in providing workers with monetary as well as non-monetary incentives and rewards. This has assisted them in creating employee belongingness. It has also helped them in increasing the profitability as well as revenue aspects of multinational organisations. Effective leadership has also assisted the diverse workforce to work together. This has helped them in increasing the morale of employees. It has also helped the leaders in making the environment of firm better. This step has been really necessary for the growth of firm. It has also been analysed that effective leaders in multinational firms has also been engaged in making sure that equality exists in the firm. This has supported the organisations in increasing their brand value and also it has been analysed that because of the equalitymoretalentedemployeeshasbeen attractedtowardsthem.Thishashelpedthe companies in growing. It has also been evaluated from the report that various type of leadership approaches has been used by the leaders. It has also been analysed that leaders have also been involved in fulfilling the psychological as well as basic needs of the employees. This has supported them in increasing the employee engagement towards the firm. It has also been analysed that that leaders also have an impact on the growth of employees in the multinational organization. They make sure that skills and abilities of workers have been increased so that the set target of company can be achieved and also it will help firm in growing and achieving objectives. Leaders have also been engaged in analysing the needs and demands of the employees. This has assisted them in growing and also they have been able to achieve their set target as well as mission and vision. Leaders in the multinational firm has been enthusiastic and passionate. This has supported them in increasing the productivity as well as managerial efficiency. It has also helped the leaders in multinational firm to bring out better innovative and creative products. This has supported them in achieving their set targets. Leaders have also been involved in making sure that the issues faced by employees are been solved by them. This has supported them in making better and trusted bond with the team members. It has assisted them in increasing morale of employees, which is really necessary for the growing of firm. It has also supported in increasing the goodwill of firm in front of public. It has also been concluded from the report that leaders in multinational firms have also been engaged in increasing the motivation level of employees. This has supported them in making workers more productive. This has also helped them in growing. It has also been analysed from the report that various research methods 32
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have been used so that the scholar gets the end results. This has helped them in collecting the reliable and more authentic data which has been necessary for the research. Recommendation It has been recommended that the leaders in order to be effective needs to be engaged in making use of the various leadership approaches. Like for example contingency leadership approach can assist the leaders in doing planning, controlling and managing the tasks performed by the leaders which are really essential for the growth of firm. It has also been suggested that the leaders can also get engaged in making sure that proper training and learning is been provided to employee so that they become more effective and efficient. This will assist the leaders in implementing better leadership in the multinational firm. Leaders also must get engaged in having the better managerial skills. They must make sure that the role and responsibility of the each team member is been cleared and no confusion exists. This will assist them in increasing the productivity and managerial efficiency of the teams which is working in the firm. Leaders in multinational firm can also be involved in making use of the approach like democratic. In this the leaders can be involved in asking the suggestions from the employee, this can assist the leaders in making more productive and better decisions. It can also support them in growing and achieving the goals and objectives. Leaders can also be effective by having the better communication with their team members. This will assist them in knowing about the problems which has been faced by them in multinational firms. By solving it, they can also make the workers more motivated. It is really useful for the better growth of the firm. It has also been analyzed that leaders can sometimes also act as managers. They can engage in taking induction sessions so that employees know about the organization and also they will be able to know about the skills which will be required to perform certain task. This can also assist the leaders of multinational firm in achieving the goals as well as their set target. It has also been analyzed that leaders should also be involved in making use of the Lazzez fair approach whenever they feel like. In this all decisions will be taken by the employees. This will assist them in increasing the authorities’ skills of team members. It can help the leaders in being more effective and also the firm’s productivity as well as efficiency can be increased with the help of this. It has also been suggested that they can also be engaged in making sure that the employees with them are working with safe and secure environment. They must ensure that workers do not work in hazardous conditions (Bush, Bell and Middlewood, 2019). This will assist the leaders in 33
multinational firm to be more effective. This will also help them in increasing the operational efficiency of organization. They will be able to attract and retain more talented employees. This will also assist them in creating employee belongingness and increase the employee engagement. It can support them in gaining competitive advantage. Leaders are also recommended to make use of the autocratic approach when the situation is been out of control. This will assist them in having the control over situation of crisis. It will also assist the firm in growing. The leaders will also be able to increase revenue. 34
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APPENDIX Questionnaire 1. Do you believe that a leader should be reasonable? Yes No 2. Do you believe that providing guidance to followers without any pressure is the main trait of a good leader? Strongly agree Agree Disagree 3. According to you what is the main skill which can make a leader effective? Integrity Communication Relationship building 4. What is the main benefit of having a good leadership? It improves efficiency of employees and company It builds morale of employees It translates to long term success of company 5. Which leadership style your company follow for accomplishing goals? Autocratic Democratic Transformational 6. What is best quality of your leader which makes them effective? Ability to work with employees Trust building ability Ability to inspire others 7. Do you believe that rather than guidance, recognition and rewards play an important role for accomplishing goals? Yes No 37
8. What is the main weakness of your leadership? Lack of flexibility Lack of decision-making skills 9. Does your company can take competitive advantages by having an effective leadership with self-motivation skill? Yes No 10. Do you believe that a leader should always have ability to learn something new for performing effectively? Yes No 11. What benefits your company can take in the future by having an effective leadership? Competitive advantages Improved Employees retention rate Improving brand 12. Which impacts leadership approaches have on company and its performance? Improves productivity Reduces problems Increases decision-making speed 13. Which type of leadership is more effective in multinational firm? Transactional Transformational 14. Do you feel that effective leaders need to make sure that employees work in safe conditions? Yes No 15. What would you like to recommend to your company for improving leadership? …………….. 38
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