The Role of Project Management Software in Enhancing Project Delivery: Research Proposal
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In this research proposal we will discuss about project management software and below are the summaries point:-
The research proposal explores the role of project management software in project delivery.
The use of IT tools in project management is increasing, and software functionality needs improvement.
Project management software offers advantages such as planning, progress tracking, communication, and collaboration.
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Running Head: PROPOSAL
The role of project management software in project delivery
[Name of Writer]
[Name of Institute]
The role of project management software in project delivery
[Name of Writer]
[Name of Institute]
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Research Proposal
Title
"The role of project management software in project delivery."
Background and overview
Olivieri et al. (2019) articulated that the use of IT tools in project management (PM) is on the
rise. According to Juzko and Tjakradiwiria (2011), the features such as complexity,
compatibility, and cost of software packages vary. However, the software's functionality needs to
be improved to determine how effectively it is used. As per Albert et al. (2017), software
generally accounts for half of IT benefits, and the company's unique characteristics account for
the other half, so the company can decide how to get 50 per cent of its benefits. In addition, some
things that can be done to increase the benefits of using PM software and the project's success, in
general, are choosing the right software, providing training, and facilitating efficient PM team
processes. A wide range of IT software solutions that support the creation, monitoring, and
implementation of projects to meet established investment goals have been developed due to
market demand in this area.
Besides, "Project Management Software" refers to software made to help the project
management team plan, monitor, and control the project. Project management software includes
document control, records management, risk analysis, cost estimation, scheduling,
communication, collaboration, and configuration management (Abd El Halim, 2019).
According to Alizadehsalehi, Hadavi, and Huang (2019), the current project management
software tools support the project manager and have fundamental advantages, including
calculation and recalculation planning, preserving records of progress and feedback, re-
Title
"The role of project management software in project delivery."
Background and overview
Olivieri et al. (2019) articulated that the use of IT tools in project management (PM) is on the
rise. According to Juzko and Tjakradiwiria (2011), the features such as complexity,
compatibility, and cost of software packages vary. However, the software's functionality needs to
be improved to determine how effectively it is used. As per Albert et al. (2017), software
generally accounts for half of IT benefits, and the company's unique characteristics account for
the other half, so the company can decide how to get 50 per cent of its benefits. In addition, some
things that can be done to increase the benefits of using PM software and the project's success, in
general, are choosing the right software, providing training, and facilitating efficient PM team
processes. A wide range of IT software solutions that support the creation, monitoring, and
implementation of projects to meet established investment goals have been developed due to
market demand in this area.
Besides, "Project Management Software" refers to software made to help the project
management team plan, monitor, and control the project. Project management software includes
document control, records management, risk analysis, cost estimation, scheduling,
communication, collaboration, and configuration management (Abd El Halim, 2019).
According to Alizadehsalehi, Hadavi, and Huang (2019), the current project management
software tools support the project manager and have fundamental advantages, including
calculation and recalculation planning, preserving records of progress and feedback, re-
calculation of the plan concerning progress updates, and comparison of planned and actual
achievement. These demonstrate the advantages of applying computerised data processing to
project planning. For example, the tool will quickly calculate the plan and then recalculate it
based on the changes and input data. This is the foundation for "what-if" calculations that can be
used to begin a project and analyse progress data. Additionally, various reports and information
sources can be easily presented, printed, and shared with a project management software tool.
Finally, almost all project management software tools allow team member communication
(Guinan et al., 2019).
Nevertheless, inadequate team communication is a major contributor to project failure. Hans and
Mnkandla (2021), software tools typically facilitate communication through various
communication channels, and electronic mail tools like Outlook and electronic mail (E-mail)
serve as the primary channel. This is the most effective way to manage a project so that team
members do not get into arguments because they need to learn about the latest plans, project
goals, or overall goals.
On the contrary, Hans and Mnkandla (2021) enunciated that the project team members must be
taught how to use various software tools because even the simplest project management issue
can result in significant difficulties without them. Furthermore, each tool needs inputs before the
project starts. Thus, it is necessary to anticipate and calculate the time required to enter all inputs.
Moreover, project performance is related to the PM's satisfaction with the software they use.
Thereby, productivity will rise if users are more satisfied with their software. However, a
company must select the most suitable software for the project (Puška et al., 2020).
achievement. These demonstrate the advantages of applying computerised data processing to
project planning. For example, the tool will quickly calculate the plan and then recalculate it
based on the changes and input data. This is the foundation for "what-if" calculations that can be
used to begin a project and analyse progress data. Additionally, various reports and information
sources can be easily presented, printed, and shared with a project management software tool.
Finally, almost all project management software tools allow team member communication
(Guinan et al., 2019).
Nevertheless, inadequate team communication is a major contributor to project failure. Hans and
Mnkandla (2021), software tools typically facilitate communication through various
communication channels, and electronic mail tools like Outlook and electronic mail (E-mail)
serve as the primary channel. This is the most effective way to manage a project so that team
members do not get into arguments because they need to learn about the latest plans, project
goals, or overall goals.
On the contrary, Hans and Mnkandla (2021) enunciated that the project team members must be
taught how to use various software tools because even the simplest project management issue
can result in significant difficulties without them. Furthermore, each tool needs inputs before the
project starts. Thus, it is necessary to anticipate and calculate the time required to enter all inputs.
Moreover, project performance is related to the PM's satisfaction with the software they use.
Thereby, productivity will rise if users are more satisfied with their software. However, a
company must select the most suitable software for the project (Puška et al., 2020).
Problem Definition and literature gap
The proposed study will be influenced by the idea of overall project performance and the
relevance of empirical findings to jurisdiction. It is important to comprehend that most current
literature on project management software only partially addresses how software influences
project management, its delivery, and its success. Project management software has previously
been the focus of academic and research efforts, as noted in the preceding section, along with a
variety of variables, including project success rates, timeliness and costing outcomes (Karim,
2011; Ghorbani and Shafaghat, 2020; Cerdeiral and Santos, 2019; Hans and Mnkandla, 2021),
with little to no analysis of how project management software affects project delivery and overall
performance. Based on the final results, a project can be completed within a predetermined time
and budget limitations and still be an unsuccessful investment (Abd El Halim, 2019).
Second, previous studies found in the literature were conducted either from a generalist point of
view or in various industries. China is one of the nations where project management software has
only recently been investigated by researchers (Li et al., 2015). As globalisation becomes a
necessity for all businesses, states like Japan (Siang and Yih, 2012), Kenya (Kahura, 2013),
Australia (Ramdani, 2012), and others like them not only must the absence of the United
Kingdom in this entry of country-specific research on project management software be rectified,
but the country also requires a context-specific focus. An empirical investigation is required by
this jurisdictional mandate, as the proposed study will show.
Additionally, project management software has emerged as an indispensable tool in today's
businesses. Project managers in the 21st century need help to afford the failures, adjournments,
and dissatisfactions frequently brought on by redundant projects (Cavaleri, Firestone, and Reed,
2012). Additionally, where profitability and long-term sustainability depend on competitively
The proposed study will be influenced by the idea of overall project performance and the
relevance of empirical findings to jurisdiction. It is important to comprehend that most current
literature on project management software only partially addresses how software influences
project management, its delivery, and its success. Project management software has previously
been the focus of academic and research efforts, as noted in the preceding section, along with a
variety of variables, including project success rates, timeliness and costing outcomes (Karim,
2011; Ghorbani and Shafaghat, 2020; Cerdeiral and Santos, 2019; Hans and Mnkandla, 2021),
with little to no analysis of how project management software affects project delivery and overall
performance. Based on the final results, a project can be completed within a predetermined time
and budget limitations and still be an unsuccessful investment (Abd El Halim, 2019).
Second, previous studies found in the literature were conducted either from a generalist point of
view or in various industries. China is one of the nations where project management software has
only recently been investigated by researchers (Li et al., 2015). As globalisation becomes a
necessity for all businesses, states like Japan (Siang and Yih, 2012), Kenya (Kahura, 2013),
Australia (Ramdani, 2012), and others like them not only must the absence of the United
Kingdom in this entry of country-specific research on project management software be rectified,
but the country also requires a context-specific focus. An empirical investigation is required by
this jurisdictional mandate, as the proposed study will show.
Additionally, project management software has emerged as an indispensable tool in today's
businesses. Project managers in the 21st century need help to afford the failures, adjournments,
and dissatisfactions frequently brought on by redundant projects (Cavaleri, Firestone, and Reed,
2012). Additionally, where profitability and long-term sustainability depend on competitively
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performing projects, business organisations require project management software even more
(Obeidat and Aldulaimi, 2016). Besides, project management software is an essential tool for
high-cost projects due to numerous problems with making decisions and achieving goals, which
appear to be caused by complexity (Puška et al., 2020). Therefore, project managers now have
access to project management software as a strategic resource for achieving the highest possible
level of performance in complex projects. However, empirical research has not established,
validated, supported, or questioned the accuracy and dependability of this deductive reasoning.
Hence, the proposed study will be prompted by this bi-directional research issue.
Research Aim and Objectives
The study aims to identify the role of project management software in project delivery.
The broad aim was segregated into the following different objectives to pursue the aim
wholesomely:
1. To inspect whether software satisfaction affects project success and delivery.
2. To scrutinise the impact of project management software tools on project delivery.
3. To ascertain how project management software influences project managers while planning
and implementing projects.
4. To determine the failure factors and solutions in successful project delivery using project
management software.
Research Question
The proposed research will adhere to the following questions:
Q1. How project success and delivery are affected by software satisfaction?
(Obeidat and Aldulaimi, 2016). Besides, project management software is an essential tool for
high-cost projects due to numerous problems with making decisions and achieving goals, which
appear to be caused by complexity (Puška et al., 2020). Therefore, project managers now have
access to project management software as a strategic resource for achieving the highest possible
level of performance in complex projects. However, empirical research has not established,
validated, supported, or questioned the accuracy and dependability of this deductive reasoning.
Hence, the proposed study will be prompted by this bi-directional research issue.
Research Aim and Objectives
The study aims to identify the role of project management software in project delivery.
The broad aim was segregated into the following different objectives to pursue the aim
wholesomely:
1. To inspect whether software satisfaction affects project success and delivery.
2. To scrutinise the impact of project management software tools on project delivery.
3. To ascertain how project management software influences project managers while planning
and implementing projects.
4. To determine the failure factors and solutions in successful project delivery using project
management software.
Research Question
The proposed research will adhere to the following questions:
Q1. How project success and delivery are affected by software satisfaction?
Q2. In what way does the use of project management software tools influence project delivery?
Q3. What are the most important reasons for failure, and how can project management software
help avoid them?
Relevance and Significance of Research
The proposed study's findings will be significant and relevant when it comes to educating project
managers who are currently involved in project delivery on the efficiency, dependability, and
effectiveness of project management software. The findings will provide evidence that costs can
be saved, safety standards can be raised, project quality can be raised, time spent can be cut, and
companies' profitability can be boosted by performing at their best using project management
software. Moreover, it will also be evident from the results that project management software
facilitates a fluid, systematic, and multifaceted management process for multiple concurrent
projects. The proposed study will provide empirical evidence on how project management
software, as a software tool, improves industry practices, positively influences project managers
and project delivery and success, provide reliable information output, and more. The results will
be important for the developing nation because they show private businesses a profitable
opportunity and inform an active phase of infrastructure development.
Research Methodology
The effective methodological approach is important in obtaining various aspects of the research
to conduct the research ethically and systematically (McCusker and Gunaydin, 2015). Thus, the
interpretivism philosophy will be used in this study because it makes it easier to look at new
perspectives by pointing out the uniqueness and getting an inside-out understanding of the
uniqueness and social context of the project management software's role in project delivery. In
Q3. What are the most important reasons for failure, and how can project management software
help avoid them?
Relevance and Significance of Research
The proposed study's findings will be significant and relevant when it comes to educating project
managers who are currently involved in project delivery on the efficiency, dependability, and
effectiveness of project management software. The findings will provide evidence that costs can
be saved, safety standards can be raised, project quality can be raised, time spent can be cut, and
companies' profitability can be boosted by performing at their best using project management
software. Moreover, it will also be evident from the results that project management software
facilitates a fluid, systematic, and multifaceted management process for multiple concurrent
projects. The proposed study will provide empirical evidence on how project management
software, as a software tool, improves industry practices, positively influences project managers
and project delivery and success, provide reliable information output, and more. The results will
be important for the developing nation because they show private businesses a profitable
opportunity and inform an active phase of infrastructure development.
Research Methodology
The effective methodological approach is important in obtaining various aspects of the research
to conduct the research ethically and systematically (McCusker and Gunaydin, 2015). Thus, the
interpretivism philosophy will be used in this study because it makes it easier to look at new
perspectives by pointing out the uniqueness and getting an inside-out understanding of the
uniqueness and social context of the project management software's role in project delivery. In
addition, the proposed research will employ an inductive method so that the examiner can
examine previously published theories. Due to the nature of the research's objectives and aim, the
qualitative research method will be chosen. This method will help the researcher conduct a
thorough discussion and analysis, allowing the researcher to summarise the perspectives of
various studies and generate numerous critical arguments regarding the topic. In qualitative
research, the secondary data will be gathered using search engines like Google Scholar, Science
Direct, Academia, Research Gate and JSTOR and will be analysed with the help of the content
analysis method. In addition, a few key terms, such as "project management software," "project
delivery," "project success," and "software implementation ad satisfaction," will be used to
gather relevant information quickly.
Problems and Limitations
The use of a qualitative research method will constrain this study. First, the summary of other
studies will be used as secondary data, so there will be no new or updated information on the
subject. Second, the results will not be numerically confirmed because this study employs a
single method. Lastly, there needed to be more relevant data because the chosen topic needed
more attention in the literature.
Timetable
A research project is extensive work and needs the proper timeline whilst embarking on several
tasks within research. Thereby, the researcher needs to be more bothered regarding meeting
deadlines. Consequently, a project plan has been developed to complete the dissertation timely.
The plan can be demonstrated in a graphical form utilising a Gantt Chart, as shown in the
following figure.
examine previously published theories. Due to the nature of the research's objectives and aim, the
qualitative research method will be chosen. This method will help the researcher conduct a
thorough discussion and analysis, allowing the researcher to summarise the perspectives of
various studies and generate numerous critical arguments regarding the topic. In qualitative
research, the secondary data will be gathered using search engines like Google Scholar, Science
Direct, Academia, Research Gate and JSTOR and will be analysed with the help of the content
analysis method. In addition, a few key terms, such as "project management software," "project
delivery," "project success," and "software implementation ad satisfaction," will be used to
gather relevant information quickly.
Problems and Limitations
The use of a qualitative research method will constrain this study. First, the summary of other
studies will be used as secondary data, so there will be no new or updated information on the
subject. Second, the results will not be numerically confirmed because this study employs a
single method. Lastly, there needed to be more relevant data because the chosen topic needed
more attention in the literature.
Timetable
A research project is extensive work and needs the proper timeline whilst embarking on several
tasks within research. Thereby, the researcher needs to be more bothered regarding meeting
deadlines. Consequently, a project plan has been developed to complete the dissertation timely.
The plan can be demonstrated in a graphical form utilising a Gantt Chart, as shown in the
following figure.
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References
Abd El Halim, H., 2019. Investigating Tools Selection, Adoption Intention, and Acceptance of
Computer Technology in Private Higher Education in Egypt: Project Management
Software Casual End-User Perspective. Journal of Alexandria University for
Administrative Sciences, 56(1), pp.1-20.
Albert, M., Balve, P. and Spang, K., 2017. Evaluation of project success: a structured literature
review. International Journal of Managing Projects in Business.
Alizadehsalehi, S., Hadavi, A. and Huang, J.C., 2019, June. BIM/MR-Lean construction project
delivery management system. In 2019 IEEE Technology & Engineering Management
Conference (TEMSCON) (pp. 1-6). IEEE.
Cavaleri, S., Firestone, J. and Reed, F., 2012. Managing project problem‐solving
patterns. International Journal of Managing Projects in Business.
Cerdeiral, C.T. and Santos, G., 2019. Software project management in high maturity: A
systematic literature mapping. Journal of Systems and Software, 148, pp.56-87.
Ghorbani, S. and Shafaghat, A., 2020. Representing a conceptual model for integrating Project
Management Information Systems in project-based organisations. Annals of Management
and Organization Research, 1(3), pp.235-249.
Guinan, P.J., Parise, S. and Langowitz, N., 2019. Creating an innovative digital project team:
Levers to enable digital transformation. Business Horizons, 62(6), pp.717-727.
Hans, R. and Mnkandla, E., 2021. A model for assisting software project managers in treating
project teams as key stakeholders: What do experts say? Procedia Computer
Science, 181, pp.1105-1113.
Abd El Halim, H., 2019. Investigating Tools Selection, Adoption Intention, and Acceptance of
Computer Technology in Private Higher Education in Egypt: Project Management
Software Casual End-User Perspective. Journal of Alexandria University for
Administrative Sciences, 56(1), pp.1-20.
Albert, M., Balve, P. and Spang, K., 2017. Evaluation of project success: a structured literature
review. International Journal of Managing Projects in Business.
Alizadehsalehi, S., Hadavi, A. and Huang, J.C., 2019, June. BIM/MR-Lean construction project
delivery management system. In 2019 IEEE Technology & Engineering Management
Conference (TEMSCON) (pp. 1-6). IEEE.
Cavaleri, S., Firestone, J. and Reed, F., 2012. Managing project problem‐solving
patterns. International Journal of Managing Projects in Business.
Cerdeiral, C.T. and Santos, G., 2019. Software project management in high maturity: A
systematic literature mapping. Journal of Systems and Software, 148, pp.56-87.
Ghorbani, S. and Shafaghat, A., 2020. Representing a conceptual model for integrating Project
Management Information Systems in project-based organisations. Annals of Management
and Organization Research, 1(3), pp.235-249.
Guinan, P.J., Parise, S. and Langowitz, N., 2019. Creating an innovative digital project team:
Levers to enable digital transformation. Business Horizons, 62(6), pp.717-727.
Hans, R. and Mnkandla, E., 2021. A model for assisting software project managers in treating
project teams as key stakeholders: What do experts say? Procedia Computer
Science, 181, pp.1105-1113.
Juzko, M. and Tjakradiwiria, H., 2011. Project Management Tools in Software Development-the
Use of JIRA in Soft-ware Project.
Kahura, M.N., 2013. The role of project management information systems towards the success of
a project: The case of construction projects in Nairobi Kenya. International Journal of
Academic Research in Business and Social Sciences, 3(9), p.104.
Karim, A.J., 2011. Project management information systems (PMIS) factors: An empirical study
of their impact on project management decision making (PMDM) performance. Research
Journal of Economics, Business and ICT, 2.
Li, Y., Lu, Y., Kwak, Y.H. and Dong, S., 2015. Developing a city-level multi-project
management information system for Chinese urbanisation. International Journal of
Project Management, 33(3), pp.510-527.
McCusker, K. and Gunaydin, S., 2015. Research using qualitative, quantitative or mixed
methods and choice based on the research. Perfusion, 30(7), pp.537-542.
Obeidat, M.A.Q. and Aldulaimi, S.H., 2016. The role of project management information
systems towards the project performance the case of construction projects in United Arab
Emirates. International Review of Management and Marketing, 6(3), pp.559-568.
Olivieri, H., Seppänen, O., Alves, T.D.C., Scala, N.M., Schiavone, V., Liu, M. and Granja, A.D.,
2019. Survey comparing critical path method, last planner system, and location-based
techniques. Journal of construction engineering and management, 145(12), p.04019077.
Puška, A., Stojanovic, I., Maksimovic, A. and Osmanovic, N., 2020. Project management
software evaluation by using the Measurement of Alternatives and Ranking According to
Use of JIRA in Soft-ware Project.
Kahura, M.N., 2013. The role of project management information systems towards the success of
a project: The case of construction projects in Nairobi Kenya. International Journal of
Academic Research in Business and Social Sciences, 3(9), p.104.
Karim, A.J., 2011. Project management information systems (PMIS) factors: An empirical study
of their impact on project management decision making (PMDM) performance. Research
Journal of Economics, Business and ICT, 2.
Li, Y., Lu, Y., Kwak, Y.H. and Dong, S., 2015. Developing a city-level multi-project
management information system for Chinese urbanisation. International Journal of
Project Management, 33(3), pp.510-527.
McCusker, K. and Gunaydin, S., 2015. Research using qualitative, quantitative or mixed
methods and choice based on the research. Perfusion, 30(7), pp.537-542.
Obeidat, M.A.Q. and Aldulaimi, S.H., 2016. The role of project management information
systems towards the project performance the case of construction projects in United Arab
Emirates. International Review of Management and Marketing, 6(3), pp.559-568.
Olivieri, H., Seppänen, O., Alves, T.D.C., Scala, N.M., Schiavone, V., Liu, M. and Granja, A.D.,
2019. Survey comparing critical path method, last planner system, and location-based
techniques. Journal of construction engineering and management, 145(12), p.04019077.
Puška, A., Stojanovic, I., Maksimovic, A. and Osmanovic, N., 2020. Project management
software evaluation by using the Measurement of Alternatives and Ranking According to
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Compromise Solution (MARCOS) method. Operational Research in Engineering
Sciences: Theory and Applications, 3(1), pp.89-102.
Ramdani, B., 2012. Information technology and organisational performance: Reviewing the
business value of IT literature. In Information Systems Theory (pp. 283-301). Springer,
New York, NY.
Sian, L. and Yih, C., 2012. A review towards the new Japanese project management: P2M and
KPM. Trends and Development in Management Studies, 1(1), pp.25-41.
Sciences: Theory and Applications, 3(1), pp.89-102.
Ramdani, B., 2012. Information technology and organisational performance: Reviewing the
business value of IT literature. In Information Systems Theory (pp. 283-301). Springer,
New York, NY.
Sian, L. and Yih, C., 2012. A review towards the new Japanese project management: P2M and
KPM. Trends and Development in Management Studies, 1(1), pp.25-41.
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