Table of Contents Introduction......................................................................................................................................3 LO1Examine the role of emergency responders and relevant legislation......................................4 LO2 the importance of planning and response for emergency incidents........................................8 Conclusion.....................................................................................................................................12 Reference List................................................................................................................................13 Appendices....................................................................................................................................16 Appendix 1: Risk Rating...........................................................................................................16 Appendix 2: Major Incidents.....................................................................................................16 2
Introduction Natural disasters and calamities like floods, earthquakes, landslides, disease outbreaks and so forth are a setback to a country’s regular operations. Every country needs to set up a disaster management plan and recruit some public agencies, which would provide services to the community during this period. I work as a manager at the St. John Ambulance service, which assists the disaster, hit population in the time of crises. Our organization works to provide regular transport services to the region where the calamity has occurred to the areas, which are out of the danger zone. The report consists of a detailed analysis of the risk management planning and management strategies used by the public service bodies during the crises. The acts and legislation put forward by the government for such services are to be analysed. Their chief duties and responsibilities need to be assessed. The interagency service provisions are to be observed and documented through the report. 3
LO1Examine the role of emergency responders and relevant legislation P1The legislation that stipulates how the public services must deal with emergency incidents The public service organizations in the UK act rapidly in case of an emergency or a disaster. The legislation that provides a guideline on how they would be working in such cases is: Civil Contingencies Act,2004,was established in the UK, to provide a proper guideline for planning and responding in cases of emergencies at the local or national level. Under this act, several agencies working during emergencies or disaster situations are brought together. Such agencies operate according to the guidelines of this act to provide relief to the victims of the calamity. The act has provided a proper working definition for emergencies. It shows how a country’s population should be equipped to act during a time of crisis. This way the several independent agencies operating during a disaster or emergency can be brought together. These agencies are then made to work collectively in proper coordination with each other to help the victims gain relief fast. The act comprises of three main parts: Part 1 of the Civil Contingencies Act obligates certain emergency organizations to prepare for a natural calamity or a disaster situation. This mandates the organization to assess, plan and execute their services during an emergency. Part 2 of the Act gives emergency power to the government agencies to use them temporarily in such situations. The CCA 2004 guidelines include some cases in which the ‘emergency powers’ can be applied by the government on being permitted by the Queen. Part 3 of it puts forward some additional legislation, which supports the previous two parts (Swainet al., 2016). The organizations mentioned in the act, for abiding by the legislation, are theCategory1 and 2 responders. The responders include an emergency officer, rescue officer, civil protection officer or a risk assessment manager. There are regular quality control check officers to help regulate the proper functioning of each of these positions. In addition, ambulance services, local healthcare services, and environmental agencies form a part of these responders. TheCabinetOfficehas the main duty to assign these activities to each agency, contact them in the time of disaster or emergency and to maintain the finances of these agencies. 4
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P2Public services who have a statutory responsibility in planning and responding to emergency incidents Several public service agencies and organizations work alongside the government bodies to help deal with the crises. These public service bodies are included within the category 1 responders under the Civil Contingencies Act, 2014.They play the critical role of assessing the situation, planning and responding to the disasters (Chmutinaet al., 2016). The category 1 responders includePolice, and Civic bodies, which take the primary action. Next, theambulanceservices are provided to the injured, whilerescueserviceswork to rescue the rest of the victims who are still stuck in the locality. The localhealthcareserviceproviders are contacted to help them with their emergency and urgent care treatment facilities. TheMaritimeCoastguardagenciesare contacted in case of any disaster that takes place in the coastal areas or the beaches. They lead a rescue operation to rescue the ones at sea. TheEnvironmentagencycould help in case of any natural calamity. Category 2 responders such as theutilityproviderwould provide proper food and resources for the victims and the ailing.Telecommunicationservices need to be made strong in the locality. 24x7 Helplines and support service are set up to provide information to the family members of the victims and others staying in distant areas.Ambulanceservicesor transport providers are recruited next to help move the injured to the hospitals. This would help in the mobility of the rescue team and the disaster management team too. TheHighwayagenciesneed to be contacted to ensure that there is no delay during the travel. Interagencyworkersbecomeactiveduringsuchcrisesandhelpthevictimsthrougha coordinated and collective approach. The local police services, healthcare agencies, NGOs, and disaster management services work together with the military and the armed forces to produce the best of their services. This would ensure fast recovery of the injured and better management of the emergency. It also helps these agencies prepare themselves better for the future and act rapidly. TheSomerset Floodsof December 2013-14 showed how these agencies worked in tandem with each other to bring out the best outcomes. A report by the Environmental Agency showed how there were about 100 million cubic meters of water cover in a 65 square kilometer area(GOV.UK.2019).Thisrequiredanactivehelpandsupportfromthefloodrelief 5
organizations in the UK, and the environmental agencies to deal with the situation (Ntontiset al., 2018). Influenza Flooding Aviation Accident local accident pollution Storms and Gales Radioactive incidents Building Collapse forest fire zoonotic diseases industrial action 0 1 2 3 4 5 6 Likelihood Impact Score Figure 1: Risk Rating(Wiltshire.police.UK, 2019) (Source: created by the learner) Refer to the appendices M1The circumstances and process for military support Military support is essentially required in the emergency preparedness and rescue services. Disaster conditions in remote areas call for the military help to rescue the victims from these areas and relocate them to better and healthy localities. This Military aid is provided to the government departments and the civil authorities to carry on the rescue mission. Evacuating the vulnerable people, building proper flood defenses, providing airplane or helicopter support during thewinter floods of 2015-2016were some of the military services. The military also assists the Civil Power of the country or the locality. This is considered a contingency response and not just a standard response. The discipline and training that they go through for their services are extremely important in planning and responding to the crises. This way they help the other voluntary organizations in their disaster management planning (Bowleyet al., 2018). 6
Therefore, in such cases in the UK, the local authorities and government departments would request the military to intervene and provide assistance. TLACPis the body of the military that provides logistic support and training to the civil bodies. The military help to regulate certain laws and legislation and look over their proper functioning in these cases of disasters. The military as a public body would work directly under the Government departments like the ministry to provide aid and support to the public. Military Aid to the Civil Power (MCAP) involves the military support to the civil authorities in case of urgencies. Here a trained taskforce is recruited and deployed to work as a helping hand of the government (Brooke-Holland, 2017). TheMACAbody was included by the CCA 2004 for assisting in the process of planning, strategizing, and exercising a self-reliant response in the disaster situation. The three levels of command enjoyed by the Emergency agencies include theStrategic(Gold), Tactical(Silver) and theOperational(Bronze) types. The Gold commander controls the overall activities of the organization whereas the Silver commander helps manage the tactical strategies of the disaster management operation. 7
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LO2 the importance of planning and response for emergency incidents P3the role played by the public services in emergency planning The public service agencies have a proper plan or strategy to deal with emergency incidents: Anticipation:hereby, the service providers are prepared in advance to the situation. They anticipate the occurrence of some natural disasters and work accordingly to plan activities and discuss responses. For instance, in case of heavy rainfall, there might be an occurrence of a flood in the locality. The planning agencies would prepare themselves and start proceeding with their rescue mission. Horizon scanning: such an approach would help the agencies to identify the risks, potential threats, and environmental issues. This allows the agencies to be prepared well in advanc3e to the emergency or the urgency (GOV.UK. 2019). The agencies in U.K incorporate policy-making processes within such a plan to help act rapidly during the crises. The St. John Ambulance service keeps a section of their vehicles and healthcare practitioners ready and prepared for reacting to such situations rapidly. Threats to locality:the agencies assess the threats that might lead to a disaster in near future and prepare a contingency plan accordingly. The St. John’s Ambulance service has a team of efficient ambulance drivers and aid providers who remain prepared to provide their services at any hour of the day or night. Safety, threat and risk management:the public agencies have a control unit, which looks after the safety and threat mitigation of the situation. This unit analyzes and discusses the seriousness of the issue and this aid in the proper planning of the management strategies. The team at St. John Ambulance service, UK uses Operational and strategic planning, budget planning and risk management techniques to mitigate the threats involved with a disaster. First Aid Training:the quality of the first aid service at St. John Ambulance is regulated and continually monitored. They were awarded the ISO 9001:2000 certification for their services. Community risk register:a community risk register is maintained by some of these bodies to help the community be prepared better for the emergencies at home, business or society. This risk register highlights the potential threats in the locality. A subgroup called Risk Assessment 8
Working Group, working under the Local Resilience Forum helps to maintain the risk register and assess the risks involved in it. P4Identify the main considerations that public services must address when planning for emergency situations The public service bodies such as theLocal Resilience Forumaim to guide the responding agencies to provide an integrated management response during the crises. The body is supported by an array of multi-agency documents, along with local and national authorities (Lizarraldeet al., 2015). Business Continuity Management(BCM): this is closely related to the disaster recovery strategy. This supports an organization’s capability to operate after a crisis event. This gains importance in disaster management planning and recovery strategies. These practices help prevent loss of data by such organizations in such adverse situations. Therefore, it focuses on the welfare of an organization and the community as a whole (Torabiet al., 2016). This strategy is undertaken by the public sector organizations to keep a regular track on their funds and profits and business operations. They help to provide better disaster management techniques to these agencies. Emergency Planning:emergency planning is the strategy used by the public agencies to deal with an unplanned disaster or emergency. The occurrence of some natural disasters cannot be predicted earlier. Such a tool is required by these agencies to help mitigate the crises. The main consideration while planning for such an immediate disaster management strategy would be the financial state of the agency. Several charity organizations need to be contacted beforehand to help them deal with the situation (Alexander, 2002). For the St. John Ambulance team, the main consideration would be the availability of adequate transport services to the disaster locality. M2the importance of emergency planning for major emergency situations Emergency Planning refers to the process of calculating risks, threats before or after the occurrence of a disaster. It involves planning and implementing the plans to aid in mitigates a 9
disaster situation. This emergency could involve anything from severe weather conditions to accidents and technological disasters. TheEmergencyPlanningCycleinvolvesriskassessment,emergencyplanning,business continuity planning, warning and informing. The risk assessment stage involves measurement and analysis of the risks involved with emergency planning. The warning stage involves issuing an alarm to the government agencies and the local bodies and making them aware of the vulnerabilities of the situation. The informing stage requires them to contact these authorities to ask for support (Mathewset al., 2016). Thus, organised emergency planning and management strategy are required by every such agency to help them plan their actions and function accordingly. They are extremely important for the community and the allied agencies as they help the organizations determine their strategies further. This helps them work in proper coordination with each other.It helps the communityprevent an emergencyby working together. Such an effective planning method helps to train the taskforce, discuss with them, and exercise the respective strategies.It helps determine the efficiency of the planning and management procedure. D1 The responsibilities of the public services to meet the legislative requirements of emergency planning. The public service bodies like theLocal Resilience Forumact to provide emergency planning services to the disaster-hit area. This and the other public service bodies and organizations like the Military, Red Cross, St. John Ambulance, Oxfam, the Salvation Army work together under the guidelines of the CCA, 2004. These support organizations follow the regulations of the CCA and the cabinet’s decisions at the time of a natural calamity or disaster. This helps them follow certain rules and regulations while providing their support and services. The Environmental agencies abide by theEnvironmental regulationsto check and control the rescue services. The Cabinet office takes up the primary act of deciding the strategies. The governmentauthoritiesmonitorandchecktheproperimplementationoftheCCA.The emergency preparednesspart of the act is followed by voluntary organizations and the NGOs. 10
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TheHealth and safetyservices of the UK government are offered during this period following the guidelines of the ministry and the disaster management laws. The ‘Emergency Powers Act’ was implemented to allow these bodies to assess the future and present risk profiles. The National Recovery Guidancepolicy provides a detailed analysis and document on the recovery issues (Diaset al., 2018) 11
Conclusion The study report was prepared to analyse and document the public service organizations and their services during the occurrence of a natural disaster or a natural calamity. A manager working at the St. John Ambulance services was responsible for preparing the report. The laws and legislation regarding the operations of these service providers were reported. The risk assessment measures of these agencies were documented. It was found that the emergency planning strategies in these public agencies were extremely important and significant. The main considerations of these agencies during the crises period were addressed.The role played by each public body was analysed. The emergency planning services by these organisations were found out. The government bodies working in tandem with these agencies to mitigate the disaster were reported. The role of the cabinet and the CCA, 2004 regulations were included in the report. 12
Matthews, G. and Smith, Y., 2016.Disaster management in archives, libraries and museums. Routledge. Ntontis, E., Drury, J., Amlôt, R., Rubin, G.J. and Williams, R., 2018. Community resilience and floodinginUKguidance:Acriticalreviewofconcepts,definitions,andtheir implications.Journal of Contingencies and Crisis Management. SearchDisasterRecovery. 2019.What is business continuity and disaster recovery (BCDR)? - DefinitionfromWhatIs.com.[online]Availableat: https://searchdisasterrecovery.techtarget.com/definition/Business-Continuity-and-Disaster- Recovery-BCDR [Accessed 4 Mar. 2019]. Swain, S. and Therivel, R., 2016. Environmental impacts of civil emergency plans and their exemption from SEA. InProgress in Environmental Assessment Policy, and Management Theory and Practice(pp. 343-358). Torabi, S.A., Giahi, R. and Sahebjamnia, N., 2016. An enhanced risk assessment framework for business continuity management systems.Safety Science,89, pp.201-218. Wiltshire.police.uk2019.[online]Wiltshire.police.uk.Available at:https://www.wiltshire.police.uk/media/562/LRF-Community-Risk-Register/pdf/ LRF_Community_Risk_Register.pdf[Accessed 4 Mar. 2019]. www.sja.org.uk.2019.Qualitymanagementstatement.[online]Availableat: https://www.sja.org.uk/sja/about-us/governance-and-policy/quality-management/quality- management-statement.aspx [Accessed 4 Mar. 2019]. 14
Appendices Appendix 1: Risk Rating Disaster typeLikelihood Impact Score Influenza55 Flooding45 Aviation Accident25 local accident24 pollution43 Storms and Gales43 Radioactive incidents15 Building Collapse13 forest fire22 zoonotic diseases22 industrial action12 Appendix 2: Major Incidents Causes and Types of Major Incident Type of IncidentExample of major incident / disaster Natural Causes: Major Incidents with natural causes can be the most devastating in terms of loss of life, loss of property or damage to the environment. 1. Define the terms below and give an example of a recent one, showing when and where it happened with the impact of the Incident A Volcano isan opening or a vent on the Earth’s surface, which allows molten lava, rocks and gases from the Earth’s core to be released outside. There are few active volcanoes in the U.K. 15
A Earthquake isa condition whereby, the surface of the earth shakes creating a huge amount of disaster and harm to the earth’s population. A minor earthquake was felt by the North-east part of England in 2017. A Tsunami isa large wave that is caused by some tremor and leads to the displacement of huge amount of ocean water. 16
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Hostile Acts These are aggressive or violent acts that can cause havoc to communities or nations War:Astateofarmedconflict betweendifferentcountriesor different groups within a country Terrorism:the use of violence and threatstointimidateorcoerce, especially for political purposes Rioting: 1.Awildorturbulentdisturbance created by a large number of people. 2.LawA violent disturbance of the public peace by three or more persons assembled for a common purpose. 2. Give an example of a Hostile Act within the UK, showingwhenandwhereithappenedwiththe impact of the Incident The Manchester Arena bombing which occurred on 22, May, 2017 is one of the recent terrorist attacks that shookEngland.Ittookplaceinthenorthwestof England. Technological Causes Thesemainlyresultfromfaulty componentsintrains,planesand automobiles.Itcouldalsobe An example of a technological failure would be the Hatfield rail crash which was caused by faulty track which derailed a train. 17
computer failure. Itcouldalsobetheemissionof radiation from a nuclear facility 3.Anexampleofamajorincidentcausedby technological failure is The Wimbledon Gas explosion caused a disaster in the locality, on 20thOctober 2018. It led to a neighbour being hospitalised and three others being injured. 18
Health Related Causes Some major incidents can result from the spread of infectious diseases which can be eitherepidemicorpandemic Epidemic-istherapidspreadof infectious disease to a large number of persons in a community within a short period of time, usually two weeks or less. Is normally contained within that area 4.A Pandemic isthe outbreak of a disease like cholera over a large part of a continent or more than one continents. Avian Bird flu, or avian flu,is an infectious viral illness that spreads among birds. In rare cases it can affect humans.There are many types of bird flu, most of which are harmless to humans. However, two types have caused serious concern in recent years. These are the H5N1 (since 1997) and H7N9 (since 2013) viruses. 5. Have any humans died from Avian Flu? Yes, it was found that humans could be affected by the avian flu and it can also lead to their death. 6. Swine Flu iscaused by the H1N1 virus and had originated in pigs. 19
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7. SARS isa viral disease affecting the respiratory system of the body. It is caused by SARS coronavirus and is considered as a zoonotic disease. 8. Ebola isa viral disease outbreak spread by a species of mosquitoes. 20