THE STUDY OF OCCUPATIONAL HEALTH AND SAFETY
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THE STUDY OF OCCUPATIONAL HEALTH AND SAFETY ON
BOTTOM LEVEL EMPLOYEE’S PERFORMANCE
(WITH SPECIAL REFERENCE TO DSL LANKA (PVT) LTD
BY
DISSANAYAKA MUDIYANSELAGE GIMARA MADHUSHANI
TC/IS/2011/MS/13
DEPARTMENT OF BUSINESS AND MANAGEMENT STUDIES
FACULTY OF COMMUNICATION AND BUSINESS STUDIES
TRINCOMALEE CAMPUS
EASTERN UNIVERSITY
SRI LANKA
2017
THE STUDY OF OCCUPATIONAL HEALTH AND SAFETY ON
BOTTOM LEVEL EMPLOYEE’S PERFORMANCE
(WITH SPECIAL REFERENCE TO DSL LANKA (PVT) LTD
BY
DISSANAYAKA MUDIYANSELAGE GIMARA MADHUSHANI
TC/IS/2011/MS/13
DEPARTMENT OF BUSINESS AND MANAGEMENT STUDIES
FACULTY OF COMMUNICATION AND BUSINESS STUDIES
TRINCOMALEE CAMPUS
EASTERN UNIVERSITY
SRI LANKA
2017
CERTIFICATION
This is to certify that Project Report Titled,
THE STUDY OF OCCUPATIONAL HEALTH AND SAFETY ON BOTTOM LEVEL
EMPLOYEE’S PERFORMANCE
(With special reference to DSL Lanka (Pvt) Ltd)
By:
Ms. D.M.G.Madhushani
TC/IS/2011/MS/13
This has been accepted by the Department of Business and Management Studies, Faculty of
Communication and Business Studies, Trincomalee Campus, Eastern University, Sri Lanka as a
partial fulfillment of special degree of Bachelor of Science in Human Resource Management.
Supervisor:..................................... Date:................................
Examiner:....................................... Date:................................
Dean:.............................................. Date:................................
Head:............................................. Date:................................
This is to certify that Project Report Titled,
THE STUDY OF OCCUPATIONAL HEALTH AND SAFETY ON BOTTOM LEVEL
EMPLOYEE’S PERFORMANCE
(With special reference to DSL Lanka (Pvt) Ltd)
By:
Ms. D.M.G.Madhushani
TC/IS/2011/MS/13
This has been accepted by the Department of Business and Management Studies, Faculty of
Communication and Business Studies, Trincomalee Campus, Eastern University, Sri Lanka as a
partial fulfillment of special degree of Bachelor of Science in Human Resource Management.
Supervisor:..................................... Date:................................
Examiner:....................................... Date:................................
Dean:.............................................. Date:................................
Head:............................................. Date:................................
1
ACKNOWLEDGEMNT
First, I would like to express my sincere gratitude to Mr.V.Kanagasingam, Rector, Trincomalee
campus, Eastern University Sri Lanka, Mrs. S.Kumuthinidevi Dean of the Faculty of
Communication and Business Studies.
Especially I express my heartily thank to Mrs. S.Priyadharsan my supervisor and Head of the
department of Business and Management Studies who encourage, Supervise and support from
the initial stage to the final stage of this study.
Finally, I wish to avail myself of this opportunity, to express a sense of gratitude and love to
my beloved parent and my friends for their dedication, strength, support me for everything.
Researcher
ACKNOWLEDGEMNT
First, I would like to express my sincere gratitude to Mr.V.Kanagasingam, Rector, Trincomalee
campus, Eastern University Sri Lanka, Mrs. S.Kumuthinidevi Dean of the Faculty of
Communication and Business Studies.
Especially I express my heartily thank to Mrs. S.Priyadharsan my supervisor and Head of the
department of Business and Management Studies who encourage, Supervise and support from
the initial stage to the final stage of this study.
Finally, I wish to avail myself of this opportunity, to express a sense of gratitude and love to
my beloved parent and my friends for their dedication, strength, support me for everything.
Researcher
2
Contents
Acknowledgemnt .........................................................................................................................................i
Content.....................................................................................................................................................................ii
Table Of Content ........................................................................................................................................v
Figures Of Content ...................................................................................................................................vi
Chapter I....................................................................................................................................................7
1.1Background Of The Research............................................................................................................... 8
1.2Problem Statement................................................................................................10
1.3 Research Questions............................................................................................................................ 13
1.4. Objectives Of The Study................................................................................................................... 13
1.5 Significance Of The Study................................................................................................................. 13
1.6 Limitations Of The Study .................................................................................................................. 14
1.7 Summary............................................................................................................................................ 14
Chapter II ............................................................................................................................................... 15
Literature Review .................................................................................................................................... 15
2.1 Introduction........................................................................................................................................ 15
2.2 Introduction To Occupational Health And Safety ............................................................................. 15
2.3 Legal Context Of Occupational Health And Safety In Sri Lanka...................................................... 16
2.4 Introduction To Job Performance ...................................................................................................... 17
2.4.1 Traits ............................................................................................................................................... 18
2.4.2 Behavior.......................................................................................................................................... 18
2.4.3 Result .............................................................................................................................................. 18
2.5. Measurements Of Job Performance...........................................................................19
2.6. Physical Health..................................................................................................19
2.6.1. Introduction To Physical Health.............................................................................19
2.6.2 Physical Health Issues In The Work Place.................................................................20
2.6.3. Physical Health And Job Performance .......................................................................................... 21
2.6.3.1 Respiratory Symptoms................................................................................................................. 21
2.6.3.2 Muscular Symptoms .................................................................................................................... 22
2.7.PhysicalSafety....................................................................................................22
2.7.1. Introduction To Physical Safety.............................................................................22
2.7.2 Personal Protective Equipment ....................................................................................................... 23
2.7.3 Fire Safety....................................................................................................................................... 23
2.7.4 Chemical Safety.............................................................................................................................. 23
2.7.5. Physical Safety Issues In The Work Place.................................................................23
2.7.6. Physical Safety And Job Performance.....................................................................25
2.8 Mental Health....................................................................................................25
Contents
Acknowledgemnt .........................................................................................................................................i
Content.....................................................................................................................................................................ii
Table Of Content ........................................................................................................................................v
Figures Of Content ...................................................................................................................................vi
Chapter I....................................................................................................................................................7
1.1Background Of The Research............................................................................................................... 8
1.2Problem Statement................................................................................................10
1.3 Research Questions............................................................................................................................ 13
1.4. Objectives Of The Study................................................................................................................... 13
1.5 Significance Of The Study................................................................................................................. 13
1.6 Limitations Of The Study .................................................................................................................. 14
1.7 Summary............................................................................................................................................ 14
Chapter II ............................................................................................................................................... 15
Literature Review .................................................................................................................................... 15
2.1 Introduction........................................................................................................................................ 15
2.2 Introduction To Occupational Health And Safety ............................................................................. 15
2.3 Legal Context Of Occupational Health And Safety In Sri Lanka...................................................... 16
2.4 Introduction To Job Performance ...................................................................................................... 17
2.4.1 Traits ............................................................................................................................................... 18
2.4.2 Behavior.......................................................................................................................................... 18
2.4.3 Result .............................................................................................................................................. 18
2.5. Measurements Of Job Performance...........................................................................19
2.6. Physical Health..................................................................................................19
2.6.1. Introduction To Physical Health.............................................................................19
2.6.2 Physical Health Issues In The Work Place.................................................................20
2.6.3. Physical Health And Job Performance .......................................................................................... 21
2.6.3.1 Respiratory Symptoms................................................................................................................. 21
2.6.3.2 Muscular Symptoms .................................................................................................................... 22
2.7.PhysicalSafety....................................................................................................22
2.7.1. Introduction To Physical Safety.............................................................................22
2.7.2 Personal Protective Equipment ....................................................................................................... 23
2.7.3 Fire Safety....................................................................................................................................... 23
2.7.4 Chemical Safety.............................................................................................................................. 23
2.7.5. Physical Safety Issues In The Work Place.................................................................23
2.7.6. Physical Safety And Job Performance.....................................................................25
2.8 Mental Health....................................................................................................25
3
2.8.1 Introduction To Mental Health..............................................................................25
2.8.2. Mental Health Issues In The Work Place ...................................................................................... 26
2.8.2.1 Depression ................................................................................................................................... 27
2.8.2.2 Anxiety ........................................................................................................................................ 28
2.8.2.3 Life Satisfaction........................................................................................................................... 28
2.8.3. Mental Health And Job Performance.......................................................................28
2.9 Occupational Health And Safety And Job Performance.................................................................... 29
2.10 Summary.......................................................................................................................................... 31
Chapter III ............................................................................................................................................. 32
Research Methodology And Conceptual Framework.............................................................................. 32
3.1 Introduction.......................................................................................................32
3.2ConceptualFramework........................................................................................................................ 32
3.3 Operationalization Of The Variables ................................................................................................. 33
3.3.1 Dependent Variable ....................................................................................................................... 33
Job Performance ...................................................................................................................................... 33
Traits ........................................................................................................................................................ 33
Behaviour................................................................................................................................................. 33
Result ....................................................................................................................................................... 33
3.3.2 Independent Variable...................................................................................................................... 33
3.3.2.1 Physical Health...............................................................................................33
3.3.2.2 Respiratory Symptoms................................................................................................................. 34
Muscular Symptoms ................................................................................................................................ 34
3.3.2.2 Physical Safety............................................................................................................................. 34
Personal Protective Equipment ................................................................................................................ 34
First Aid ................................................................................................................................................... 34
Chemical Safety....................................................................................................................................... 34
3.3.2.3 Mental Health .............................................................................................................................. 35
Depression ............................................................................................................................................... 35
Anxiety .................................................................................................................................................... 35
Life Satisfaction....................................................................................................................................... 35
3.4. Research Design ............................................................................................................................... 36
3.5. Population ......................................................................................................................................... 36
3.6. Sample .............................................................................................................................................. 36
................................................................................................................................................................. 36
6.3 Data Collection .................................................................................................................................. 36
Primary Data............................................................................................................................................ 36
3.7.Secondary Data .................................................................................................................................. 37
2.8.1 Introduction To Mental Health..............................................................................25
2.8.2. Mental Health Issues In The Work Place ...................................................................................... 26
2.8.2.1 Depression ................................................................................................................................... 27
2.8.2.2 Anxiety ........................................................................................................................................ 28
2.8.2.3 Life Satisfaction........................................................................................................................... 28
2.8.3. Mental Health And Job Performance.......................................................................28
2.9 Occupational Health And Safety And Job Performance.................................................................... 29
2.10 Summary.......................................................................................................................................... 31
Chapter III ............................................................................................................................................. 32
Research Methodology And Conceptual Framework.............................................................................. 32
3.1 Introduction.......................................................................................................32
3.2ConceptualFramework........................................................................................................................ 32
3.3 Operationalization Of The Variables ................................................................................................. 33
3.3.1 Dependent Variable ....................................................................................................................... 33
Job Performance ...................................................................................................................................... 33
Traits ........................................................................................................................................................ 33
Behaviour................................................................................................................................................. 33
Result ....................................................................................................................................................... 33
3.3.2 Independent Variable...................................................................................................................... 33
3.3.2.1 Physical Health...............................................................................................33
3.3.2.2 Respiratory Symptoms................................................................................................................. 34
Muscular Symptoms ................................................................................................................................ 34
3.3.2.2 Physical Safety............................................................................................................................. 34
Personal Protective Equipment ................................................................................................................ 34
First Aid ................................................................................................................................................... 34
Chemical Safety....................................................................................................................................... 34
3.3.2.3 Mental Health .............................................................................................................................. 35
Depression ............................................................................................................................................... 35
Anxiety .................................................................................................................................................... 35
Life Satisfaction....................................................................................................................................... 35
3.4. Research Design ............................................................................................................................... 36
3.5. Population ......................................................................................................................................... 36
3.6. Sample .............................................................................................................................................. 36
................................................................................................................................................................. 36
6.3 Data Collection .................................................................................................................................. 36
Primary Data............................................................................................................................................ 36
3.7.Secondary Data .................................................................................................................................. 37
4
3.8.Data Analysis..................................................................................................................................... 37
3.9. Summary........................................................................................................................................... 37
Chapter IV.............................................................................................................................................. 38
Data Representation And Analysis .......................................................................................................... 38
4.1 Introduction........................................................................................................................................ 38
4.2. Demographic Information................................................................................................................. 38
4.2.1 Service Period ................................................................................................................................. 38
4.2.2 Gender............................................................................................................................................. 39
4.2.3 Age.................................................................................................................................................. 39
4.2.4 Educational Level ........................................................................................................................... 40
4.3 Descriptive Analysis Of Research Information ................................................................................. 41
4.4. Bivariate Analysis...............................................................................................42
4.4.1 Physical Health And Job Performance ........................................................................................... 42
4.4.3 Mental Health And Job Performance.............................................................................................. 43
4.7 Discussion.......................................................................................................................................... 44
4.8. Summary.........................................................................................................46
Chapter V ............................................................................................................................................... 48
Conclusion And Recommendation .......................................................................................................... 48
5.1. Introduction......................................................................................................48
5.2. Finding Of The Study...........................................................................................48
5.2.1conclusion Of The First Objective................................................................................................... 48
5.2.2 Conclusion Of The Second Objective............................................................................................. 48
5.2.3 Conclusion Of The Third Objective ............................................................................................... 49
5.2.4 Conclusion To The Fourth Objective ............................................................................................. 49
5.3. Recommendations And Implications.........................................................................49
5.4. Summary.........................................................................................................52
Appendix.................................................................................................................................................. 53
Research Questionnaire ........................................................................................................................... 53
Reference ................................................................................................................................................. 58
3.8.Data Analysis..................................................................................................................................... 37
3.9. Summary........................................................................................................................................... 37
Chapter IV.............................................................................................................................................. 38
Data Representation And Analysis .......................................................................................................... 38
4.1 Introduction........................................................................................................................................ 38
4.2. Demographic Information................................................................................................................. 38
4.2.1 Service Period ................................................................................................................................. 38
4.2.2 Gender............................................................................................................................................. 39
4.2.3 Age.................................................................................................................................................. 39
4.2.4 Educational Level ........................................................................................................................... 40
4.3 Descriptive Analysis Of Research Information ................................................................................. 41
4.4. Bivariate Analysis...............................................................................................42
4.4.1 Physical Health And Job Performance ........................................................................................... 42
4.4.3 Mental Health And Job Performance.............................................................................................. 43
4.7 Discussion.......................................................................................................................................... 44
4.8. Summary.........................................................................................................46
Chapter V ............................................................................................................................................... 48
Conclusion And Recommendation .......................................................................................................... 48
5.1. Introduction......................................................................................................48
5.2. Finding Of The Study...........................................................................................48
5.2.1conclusion Of The First Objective................................................................................................... 48
5.2.2 Conclusion Of The Second Objective............................................................................................. 48
5.2.3 Conclusion Of The Third Objective ............................................................................................... 49
5.2.4 Conclusion To The Fourth Objective ............................................................................................. 49
5.3. Recommendations And Implications.........................................................................49
5.4. Summary.........................................................................................................52
Appendix.................................................................................................................................................. 53
Research Questionnaire ........................................................................................................................... 53
Reference ................................................................................................................................................. 58
5
Table of Content
1.1 Health hazards that are faced by DSL Lanka (Pvt) Ltd.........................................11
3.1 Operationalization of variables.....................................................................34
3.2 Sample Table..........................................................................................35
4.1 Decision Rule of mean value variance.............................................................40
4.2 Decision criteria to correlation analysis............................................................40
4.3 Mean and Standard deviation of variables.........................................................40
4.4 correlations Analysis of Variables...................................................................41
4.5 Correlation Analysis of occupational health and safety
and job performance.................................................................................42
4.6 Model summary .......................................................................................42
Table of Content
1.1 Health hazards that are faced by DSL Lanka (Pvt) Ltd.........................................11
3.1 Operationalization of variables.....................................................................34
3.2 Sample Table..........................................................................................35
4.1 Decision Rule of mean value variance.............................................................40
4.2 Decision criteria to correlation analysis............................................................40
4.3 Mean and Standard deviation of variables.........................................................40
4.4 correlations Analysis of Variables...................................................................41
4.5 Correlation Analysis of occupational health and safety
and job performance.................................................................................42
4.6 Model summary .......................................................................................42
6
Figures of Content
2.1 Path way to productivity.........................................................................29
3.2 Conceptual Framework...........................................................................31
4.1 Service Period......................................................................................37
4.2 Gender..............................................................................................38
4.3 Age..................................................................................................38
4.4 Educational Qualifications.......................................................................39
4.5 Sections..............................................................................................39
Figures of Content
2.1 Path way to productivity.........................................................................29
3.2 Conceptual Framework...........................................................................31
4.1 Service Period......................................................................................37
4.2 Gender..............................................................................................38
4.3 Age..................................................................................................38
4.4 Educational Qualifications.......................................................................39
4.5 Sections..............................................................................................39
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