This report provides an overview of the UK business environment, including the different types and purposes of organizations in the public, private, and voluntary sectors. It also explains the relationship between different organizational functions and how they link to organizational objectives and structure.
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The UK Business Environment
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Table of Contents INTRODUCTION...........................................................................................................................1 Task 1...............................................................................................................................................1 P1 Explain different types and purposes of organisations; public, private and voluntary sectors and legal structures.................................................................................................................1 P2 Explain the size and scope of different types of organisations.........................................3 Task 2...............................................................................................................................................4 P3 Explain the relationship between different organisational functions and how they link to organisational objectives and structure..................................................................................4 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Business environment comprises of various internal as well as external factors like variations in the preferences of customers, implementation of various government policies, marketsituation,introductionofnewtechnologiesandinnovationsetc.thatimpactthe functioning of a business either positively or negatively. These factors have to be kept in mind while new strategies are formulated in order to maintain efficiency of the organisation (Charter, 2017). Marks and Spencer is a British multinational, headquartered in Westminster and was founded in 1884 by Michael Marks and Thomas Spencer. The company is a leading brand offering high quality clothing, home and food products. This report covers the various types of organizations and their respective legal structures, their size and scope and various departments that operate in an organization and their inter relation with each other. Task 1 P1 Explain different types and purposes of organisations; public, private and voluntary sectors and legal structures There are different kinds of organizations like private, public and voluntary organisations each having its own goals and objectives. They differ in their sizes, structures and scope. This report describes different types of organizations, their legal structures. One company from each sector is described below - Publicsectororganizations–Thesetypesoforganizationsareusuallyownedbythe government in order to provide services for the citizens of a country in order to fulfil their needs and expectations. National Health Service is a public company in United Kingdom and provides health services to the people (Hillary, 2017). oPurpose:The purpose of this company is to provide health related services to people who have low income levels and cannot afford such services NHS provides services at low and affordable prices. The main aim of public sector organizations is not profitability but provide better services as they are funded by the government. oObjective:The objective of the company is to create a helpful environment for the patients as well as the staff in order to provide them health benefits (Wallace, 2017). 1
oLegal Structure:NHS was formed with the help of certain parliament acts. The firm also receives funds from the government to provide effective services to people all over the UK. Private sector organisation –Private sector organizations are the ones that are run or controlled bysole proprietors. The company chosen here is Marks and Spencer, a brand that is known worldwide for its clothing styles. Purpose:The purpose of Marks and Spencer is to serve the middle to upper class segments of people by producing products of good quality (Hoogendoorn, 2016). oObjective:The main objective of the company is to build a brand that is not only sustainable but also be profitable through constant efforts. oLegalStructure:Thelegalstructureofaprivateorganizationmayeitherbe partnership or sole proprietary. This varies from organization to organization. Marks and Spencer is a joint venture. Stakeholders:Private organisations include a range of stakeholders as Marks and Spencer includes both internal as well as external stakeholders. External stakeholders include clients, suppliers etc. whereas internal stakeholders comprise of the staff, board of directors and managers (Tarhini and et. al., 2016). Voluntary organisations –These are the type of organizations that are non-profit in nature and include entities pertaining tohealthcare, education etc. There are various companies like Oxfam, British Heart Foundation etc. that come under voluntary organizations (Kolk, A., 2016). The company selected herein is Oxfam which provides services for the development of the poor. oPurpose:The main purpose of this company is to provide services for people who come below poverty line and can’t afford even basic necessities. The main purpose of Oxfam is to develop long lasting solutions to remove poverty. oObjective:The organisation’s key objectives include ensuring the development of people who do not have any financial resource and to concentrate on the advancement of their living standards. oLegal Structure:The legal structure of voluntary organizations may be incorporate or corporate. Here, the regulations and laws are implemented through several parties who donate money. Oxfam’s legal structure is incorporate. This is because the company is not developed according to a fixed framework. 2
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P2 Explain the size and scope of different types of organisations The scope and size of different types of organisations are described below- Types of OrganisationsScopeSize Public Organisations National Health Service aims to bring transformation which will not only help it in working againstchallengesbutalso identifyopportunitiesinthe medical sector (Moutinho and Vargas-Sanchez, eds., 2018). NHS has its own community, hospitals and fundamental care units that have approximately 150,000 doctors and 320,000 nursesandmidwivesthat render to the patients. Voluntary Organisations Oxfam can explore its services their services in various parts of the world. This is performed withapartnercompany whereinfreeservicesare provided to individuals whose financial background is not so strong.Moreover,the companyisdeterminedto change the conditions of the peoplewhosufferfrom poverty (Pärn, Edwardsand Sing, 2017). Thecompanyprovides servicestothecitizensof United Kingdom in order to remove poverty. Also, it has nearly20independent charitablecompanieswhich performactivitiesforthe bettermentof the country in makingitpovertyfree.It operates around 94 nations and is also responsible for carrying out charitable practices. Private Organisations TheobjectiveofMarksand Spencer is to expand and grow its business around the globe and sell its products in a highly competitivemarket.Asthe company deals in fashion, it Marks and Spencer operates in variousregionsalloverthe worldandhasastrong distribution system. Also, the company has a global presence and is recognizedby people 3
plans to explore new markets worldwideandreachoutto new segments of customers in order to fulfil their needs and alsogainacompetitive advantageinvariousother industriesbyprovidinghigh quality innovative products. This will help the company in increasing its overall sales and generate profits. from all over the world. Task 2 P3 Explain the relationship between different organisational functions and how they link to organisational objectives and structure Organizational structure can be referred to as how various tasks, roles and responsibilities are assigned and supervised in an organization in order to achieve goals and objectives. There are various kinds of organizational structures and different organizations have different structures. Someofthemarepre-bureaucratic,bureaucraticandpost-bureaucraticstructures.Other examples are functional, divisional and matrix structures (Rahimi and Gunlu, 2016). All companies have various departments that are dedicated working towards various activities in an organization and a common goal. Activities of some of the departments are explained below- Finance Department –This department primarily focuses on managing and supervising of the cashflows within the company. The department also is responsible for advising various other departments in the matters relating to finances (Rowell, A., 2017). The finance department in Marks and Spencer is responsible for analysing the data and financial reporting and also carrying out other processes like capital budgeting etc. OperationsDepartment–Thisdepartmentmakessurethattheproductsare delivered on time and also monitors and schedules various processes. The operations 4
department at Marks and Spencer is responsible for the designing of the product as well as reducing the amount of waste generated during the production. Marketing Department –The company has a special team dedicated towards carrying out various marketing activities such as advertising, branding, promoting company’s products. The department analyses the recent trends in the market and reports the same in the organization (Schuchter, A. and Levi, M., 2016). HR Department –The HR department is primarily responsible for hiring the right candidates that suit the right job. The HR department in Marks and Spencer is responsibleforpromotingahealthyemployer-employeerelationtoincrease productivity and avoid disputes. The relationship between these departments is explained below – Finance and Operations Department –Both these departments go hand in hand for the better functioning of a company. For example, the finance and operations department in Marks and Spencer are interlinked as the finance department provides necessary funds to carry out the production process that is done by the operations department which carries out the day to day functions in the company (Sodeyfi, S., 2016). Marketing and HR Department –Both the Marketing as well as HR department work in coordination with each other and hence are interrelated. The HR department will hire the candidates that are best suited for a marketing profile in the company. On the other hand, the Marketing department utilizes the skills of the person who is hired by the HR department in an efficient way in order to generate more output and make profits. CONCLUSION In order to conclude, there are different types of organizations and they have different organizational structures depending upon their operations. Further, each company has a different scope and is of different size. There are various departments that function in an organization and these departments work in coordination with each other towards a specific goal or objective that is set by the management. The different departments in an organization are Finance, Operations, Marketing, HR, R&D departments to name a few. Therefore, an organization must carefully analyse the work of all these departments and take further decisions accordingly. 5
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REFERENCES Books & Journals Charter, M., 2017.Greener marketing: A responsible approach to business. Routledge. Hillary, R., 2017.Small and medium-sized enterprises and the environment: business imperatives. Routledge. Hoogendoorn, B., 2016. The prevalence and determinants of social entrepreneurship at the macro level.Journal of Small Business Management.54. pp.278-296. Kolk, A., 2016. The social responsibility of international business: From ethics and the environment to CSR and sustainable development.Journal of World Business. 51(1). pp.23-34. Moutinho, L. and Vargas-Sanchez, A. eds., 2018.Strategic Management in Tourism, CABI Tourism Texts. Cabi. Pärn, E. A., Edwards, D. J. and Sing, M. C., 2017. The building information modelling trajectory in facilities management: A review.Automation in construction. 75. pp.45-55. Rahimi, R. and Gunlu, E., 2016. Implementing customer relationship management (CRM) in hotel industry from organizational culture perspective: case of a chain hotel in the UK. International Journal of Contemporary Hospitality Management. 28(1). pp.89-112. Rowell, A., 2017.Green backlash: Global subversion of the environment movement. Routledge. Schuchter, A. and Levi, M., 2016. The fraud triangle revisited.Security Journal. 29(2). pp.107- 121. Sodeyfi, S., 2016. Review of literature on the nexus of financial leverage, product quality, & business conditions.Journal of Economic & Management Perspectives. 10(2). pp.146- 150. Tarhini, A. and et. al., 2016. Extending the UTAUT model to understand the customers’ acceptance and use of internet banking in Lebanon: A structural equation modeling approach.Information Technology & People. 29(4). pp.830-849. Wallace, D., 2017.Environmental policy and industrial innovation: Strategies in Europe, the USA and Japan. Routledge. 6