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Training and Development Program in Easyjet : Report

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Added on  2020-07-23

Training and Development Program in Easyjet : Report

   Added on 2020-07-23

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Theme 1: Training and development program has ahuge impact on organisational performance.Strongly AgreementsStrongly Disagree 0510152025255Column BTheme 2: Training is effective in generatingcustomer’s satisfaction in airline industry.Yes No 051015202530282Column BTheme 3: There are some essential componentswhich are followed by EasyJet for gaining attentionof customers.Low cost Best OffersHigh quality products Suitable services024681012121053Column BTo measure the effectiveness of training and development inairline industry. To ascertain the component that are useful for customer’ssatisfaction in airline industry. To evaluate the impact of training and development oncustomer’s satisfaction in EasyJet.To recommended various ways through which EasyJet canenhance their performance for providing customerssatisfaction. Theme 7: Customers give different rank to the offered services of EasyJet.ExcellentGoodAverage Poor 0246810121416151032Column BRESEARCH OBJECTIVES & QUESTIONCustomers satisfaction is the most essential component in each businessfirm, this can also have considered as the fundamental duty of any businessfirm. Each business organisation put various efforts in order to providingsatisfaction to their customers through offering high quality goods andservices.Theme 4: Different kind of training is providedby EasyJet to their employee.On the job training Off the job training0510152025228Column BTheme 5: Large number of customers are verymuch satisfied with the offered services of firm.Yes No051015202530273Column BTheme 7: So many essential components arethere which are most attractive thing of EasyJet.QualityPrice 0246810121416181317Column BIntroductionTO IDENTIFY THE IMPACT OF TRAINING AND DEVELOPMENT ON CUSTOMER’S SATISFACTION ANDLOYALTY
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