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Information Services Management Report

   

Added on  2020-01-28

14 Pages3710 Words94 Views
Running Head: INFORMATION SERVICES MANAGEMENTINFORMATION SERVICES MANAGEMENTNameInstitution
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INFORMATION SERVICES MANAGEMENT2Assignment 1: Literature Review of creating an innovative business cultureIntroductionThe literature review is about creating an innovative business culture. Today, number of small organizations is unable to make profits and grow their business. It happens due to lack of organizational management system. Therefore, these businesses needs an innovative business culture where the culture will include implementation of innovative marketing techniques, tools, strategies and theories. The management department needs to be strong. The managers needs to focus on implementing management theories for the betterment of the company. Implementation of management theory and its concept in workplaceThe theories of management are implemented for increasing the service quality and productivity of a particular organization. Theories such as contingency theory, chaos theory, system theory as well as theory y and theory x. Most of the managers do not use a single theory during the implementation of some theories and strategies on the workplace. Out of these theories, only theory x and theory y are implemented to increase the productivity at workplace. The theories aredescribed belowSystem Theory: The managers who apply this theory identifies how different systems affect a worker and how an employee affects the systems around them. Moreover, a system consists of a variety of parts that work and operates together for accomplishing the goals of the organization. The particular theory is a broad perspective that allows managers to investigate events and patterns of the company. As a result, it helps the managers to synchronize programs that would work as a collective whole for the overall mission and goal of the company rather for secluded departments. According to Cunningham (2013), system theories are a useful application in
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INFORMATION SERVICES MANAGEMENT3determining the knowledge, skill and competence of employees. Thus, system theories are helpful in knowledge management. Apart from it, this theory helps in creating the value in business. When discussing the quality issues, it is important to focus the link between system thinking and TQM. System theories are also useful for maintaining the relationship within and outside the organization. It helps to establish communication channels, organize the flow of information and rationalize the development of a firm aligned with all the external relationship. In the real world, it is believed that system theories and perspectives can contribute to marketing,service and management of an organization("Theory first or theory last?", 2008).Contingency Theory: Tsumoto (2009) stated that contingency theory assets that managers of anorganization make decisions concerning about the situation at hand rather than a unique method. Besides that, a manager takes proper action regarding the aspects of most important to the present circumstances. Also, the manager of a company wants to utilize a leadership approach that consists of participation of workers. Contingency theory has been applied in management accounting research for addressing three types of questions. The first question is about the fit between the structure and control of an organization(Madanipour, 2010). The second issue is concerned about the impact of such fits on the performance. The third is about the investigation of multiple contingencies as well as their impact on the design of the organization. The particulartheories were developed from the sociological functionalist theories of organization structure likethe structural approaches to the organizational studies. Contingency theory is concerned with the issues of control. Here, the issue of monitoring is examined along three main traditions such as the psychological, sociological and administrative perspectives. Now, Sociological perspectives are concerned with the entire organization as well as the large groups within it(Madanipour, 2010). On the other hand, organizational aspects deal with the departments and individuals of a
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INFORMATION SERVICES MANAGEMENT4company. The psychological perspectives accentuate standard goal and setting along with rewards, feedbacks and interpersonal influence within an organization. Theory Y and Theory X: According to this particular theory, an individual chooses to implement is strongly prejudiced by beliefs about the attitudes of the worker. Moreover, the managers who believe that the employees naturally lack ambition and need bonuses and incentives for increasing the productivity of the workflow lean towards this particular theory. According to theory Y, the employees are apparently driven and take responsibility. According to McGregor, there are two sorts of manager: Theory Y and Theory X. On one hand, theory X managers expect that authorities are drowsy, will avoid commitment, and need to just get by. Theory X suppositions assume that workers must be controlled and undermined with the train. According to HITT (2011), the managers of theory X implements an authoritarian style of leadership. Then again, McGregor saw Theory Y administrators as those that hold doubts that authorities consider the organization, will search for commitment, and exercise self-control. Bobic and Davis found that most of the masses can be creative and imaginative. The specific finding reinforces the dispute that Theory Y doubts contribute firmly toward more participative fundamental administration, in the end benefitting the organization(Freeman, 2000).Chaos Theory: Chaos theory is constant, and it identifies that change is unavoidable and is rarely measured. When an organization grows, the possibility and complexity for susceptible events increase. Moreover, the companies increase energy for maintaining the new level of complexity. More structure is needed for stability when the particular organization spends more energy. However, the system continues to change and evolve(Freeman, 2000). From the financial aspect, the analyses of the chaos theory can be secluded into two sorts. One is a correct fundamental model and the second approach is chaos theory tangibility in showing and deciding
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