General Theories of Organisational Communication

CFPBUS004 Business Communication
Words: 1488+550
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Table of Contents
Assessment 1...................................................................................................................................3
Leaflet 1.......................................................................................................................................3
Leaflet 2.......................................................................................................................................4
References........................................................................................................................................6
Assessment 2...................................................................................................................................7
Abstract........................................................................................................................................7
Introduction..................................................................................................................................8
General Theories of Organisational Communication..................................................................8
Employees' Barriers of Communication in Returning Offices after COVID Lockdown............9
Outlining Strategies to Brit-Tech's Communication Barriers....................................................10
Recommendations..........................................................................................................................12
Conclusion.....................................................................................................................................12
References......................................................................................................................................13
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Assessment 1
Leaflet 1
Effective communication relies heavily on the ability to listen attentively. But due to wearing
masks, there have been lots of inability to listen to others properly. It is incredibly impossible to
convey anything without trust and openness. Due to spreading the virus to the six other people,
anyone can not trust them to communicate properly (Knollman-Porter & Burshnic, 2020). Even
if you don't want to conceal anything, your employees may get agitated and speculative if they
assume that you're withholding anything from them. The consequences of social isolation on
communication are the subject of some fascinating and relevant study results for COVID-19. As
a result of this, the less time employees of Brit-tech spend with others, the more sceptical they
become of those around others. As a result, others may become more defensive, leading to a self-
fulfilling prophecy where isolation causes suspicion, which causes defensiveness and greater
isolation.
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A pandemic may make it more difficult for others to understand you if you wear a mask.
Alternatively, you may be too distant away to be audible (Crocchi, 2021). These scenarios may
benefit from a simple thumbs-up. Patting your hand on the back is another way to express
gratitude. Pulling forward, nodding, and avoiding unnecessary eye contact and body language
are all examples of good body language (Aasdahl, Fimland & Røe, 2021). This is a great
opportunity to develop your communication skills by being concise and clear in what individuals
say. Important words may be overlooked because of the mask's visual barrier. Think about the
best ways to communicate with the deaf. Lipreading is even more difficult for them while
wearing a mask.
Leaflet 2
Public health officials are now promoting the COVID-19 epidemic as a public health crisis rather
than affecting just individuals. An effective public health communication that engages the
community to lower the risk of societal harm incorporates cultural aspects. Discussion on the
significance of culture in deciphering communications that may be the same worldwide such as
physical/social distance but vary across cultures and groups, including individualist versus
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