Therapeutic Alliance and Communication in Healthcare

This article discusses the effectiveness of communication in healthcare and the importance of involving family members in the treatment process. It explores the person-centered approach and the role of nurses and midwives in providing patient-centered care.

Therapeutic alliance and the Aspect of communication
To state about the effectiveness of process of communication in healthcare, it is essentially
important to involve the family members along with the patient. Addressing health issues is
significant and ensuring that they resolve the issue through the planned care, is more
important. This can be assured through obtaining feedback from the patient regarding the
treatment or therapies provided to the patient. This will help to engage them into the decision-
making activity for the treatment of their health problems. As nurses or midwives, cannot
contribute by themselves towards the whole process of patient’s treatment.
Communication is the process, which serves the purpose of interaction between people in a
healthcare, and influences the relationship of the nurse-clients (Eunson, 2016). It has been
analysed nurses in healthcare need to provide information to the patients regarding their
treatment to encourage them to look after their health. On the contrary, professionals who
understand educating patients is not important fail in delivering effective care to them. Thus,
it is understood that a person’s motivation to develop or change health behaviour towards
any health issue will affect the process of interaction between them. For ensuring that a
patient-centred approach has effectively followed, one can focus on answering some of the
questions.
1. Does the process of treatment involve the patient/client in the case?
2. Have the person/patients queries been resolved?
3. Is the feedback has been attended well in terms of the strategies designed?
4. Do the strategies meet the needs of patient?
5. Do the processes involve family members of patient?
Implementation of Person-centred approach through therapeutic Communication
It has found that many of the professionals chose their work with the aim to help people.
Thus, the healthcare professionals and the patients share a purposeful relationship. In
healthcare organisations, nurses or other health professionals focus on person-centred
approach. It provides assistance to fulfil the needs or requirements of treatment of the
patients. Therefore, the book describes the meaning of the patient-centred approach, towards
attainment of positive health outcomes.
To determine the effectiveness of the interaction between the health professional and client, it
is essential to ensure to practice healthy communication. The most common failure is the

establishment of rapport and helping building trust with people within healthcare (Higgs et
al., 2012).
Person-centred relationship and social relationship
It has found that a person-centred approach is important and differs from the aspect of social
relationships. The relationship constitutes of many attributes that they have in common, such
as components of care, concern, trust, and growth. These include further aspects:
●The approach of a person-centred relationship is utilised for a specific purpose with a
specific person.
●The person-centred relationship is characterised by an unequal sharing of information. In
this, an individual does not share information, related to the personal health problems. On the
other hand, the nurse or midwife plays an important role in sharing information as their
professional role. The aspect of sharing information is likely to be similar in the type, and
equal as their roles.
The concept of person-centred approach has based on the patient’s needs and not on the
healthcare providers. Like in friendship, needs of both the participants are considered, and it
differs from the person-centred relationship. This is separate from the elements such as
purposeful, time-limited interaction pertinent to this relationship. Thus, nurses or midwives
need to consider the importance of the relationship. Professional relationships have certain
restrictions or issues, which are essential to be recognised. Avoiding or violating any
principle of the healthcare may result in disciplinary action from the authorities (see Chapter
12).
Thus, in context to the profession of nursing or healthcare, it is helpful for students and
novice nurses and midwives to recognise ones who are effective at communication as per the
requirements of the profession. In addition, performing in the compliance to the code of
conduct is an essential part of this profession. The relationships of everyday life considers the
aspects of determines a social relationship, sometimes which includes casual chat about
anything from any issue such as weather to sports. However, the needs of a patient are
therefore recognised and the approach of therapeutic alliance or communication is thus
approach is adopted. It also states about managing with the issues in an effective manner that
facilitates encouragement of the trust and confidence during the process of treatment (Egan,

2014). Hence, the patient is more likely to develop trust and value nurses and mid-wives who
appear competent and confident leading to enhanced patient-centred care.
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