ThomasKilmann Conflict Mode results

THOMASKILMANN
CONFLICT MODE
RESULTS

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Conflict resolution mode..............................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Conflict is a situation where few individual do not agree with the term and condition
assign by the organisation to operate certain responsibilities and roles. The conflict situation
become a major concern in respect to any organisation that create an extra hurdle for the
stakeholder. This report is based on the case study of Thomas- Kilmann Mode of instrument to
deal with the conflict situation in organisation. Henceforth, the project will emphasis over the
two conflict resolution modes in respect to business organisation.
MAIN BODY
Conflict resolution mode
Conflict resolution are the processes and steps that is taken to deal with the conflict
situation in organisation. The resolution mode for conflict are the ways and techniques adopted
to deal with the conflict situation in organisation. In context to any business venture and
organisation conflict arises that need to tackle down by the venture professionally in order to
sustain a good flow of operation and functions in the venture (Cross and Carboni, 2021).
Thomas- Kilmann Mode Instrument suggested the two different ways to deal with the conflict
situation. The study demonstrated about two different stages such as assertiveness and
cooperativeness. Assertiveness is a situation where the individual or employee prefer the own
interest and avoid the interest of the organisation. On the other side cooperativeness is a situation
where the interest of organisation is only matter for the employee and avoid the self interest by
the employee. The study show two effective technique to deal with the conflict situation.
Collaborative approach
Collaborative is an approach suggest in Thomas- Kilmann Mode Instrument to deal with
the situation of conflict in organisation. This is a situation where both employee and employer
value the interest and find a middle ground where work can be done. This is a stage where
interest of both the stakeholder is meet. Henceforth, this is possible the best suitable approach
that is taken in the time of conflict situation at work place. Collaboration is essential in case of
any business venture to deliver the business objectives. Every time any kind of conflict arise in